Phonak Q90 User manual

User Guide
Phonak Sky Q
Q90, Q70, Q50

2
Contents
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the rst time 6
Hazard warnings 6
Information on product safety 10
3. Hearing aid description 13
4. Step-by-step instructions for using
the hearing aid 19
Step 1. Getting to know your hearing aid 19
Step 2. Battery preparation 22
Step 3. Inserting the battery 23
Step 4. Turning on the hearing aid 24
Step 5. Inserting the hearing aid 25
Step 6. Adjusting the volume control
behind the ear 31
Step 7. Selecting the hearing program
behind the ear 33
Step 8. Removing the hearing aid 35
Step 9. Turning o the hearing aid 37

3
Step 10. Changing the battery 38
Step 11. Changing the battery in an UltraPower
or SuperPower hearing aid with a
secured battery compartment 39
Step 12. Changing the battery in a M13 or RIC
hearing aid with a secured battery
compartment 44
5. Care and maintenance 46
6. Troubleshooting 50
7. Wireless accessories description 52
8. Service and warranty 62
9. Compliance information 64
10. Information and description of symbols 67
11. Important information: Cell phones 70
12. For the US market only, complies with the
FDA regulations 72

4
This user guide is valid for:
Wireless models
Phonak Sky Q90-UP
Phonak Sky Q90-SP
Phonak Sky Q90-M13
Phonak Sky Q90-RIC
Phonak Sky Q70-UP
Phonak Sky Q70-SP
Phonak Sky Q70-M13
Phonak Sky Q70-RIC
Phonak Sky Q50-UP
Phonak Sky Q50-SP
Phonak Sky Q50-M13
Phonak Sky Q50-RIC

5
Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid offers
the most modern digital hearing technology currently
available on the market.
Please read these user instructions thoroughly in order to
benefit from all the possibilities your new hearing aid has
to offer. With proper use and care, you will be able to
enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
1. Welcome

6
Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does
not permit a user to attain full benefit from it. The use of
a hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
2.1 Hazard warnings
!The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be used
by the intended person. They should not be used by
any other person as they could damage hearing.
2. Important safety information

7
!Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
!Do not use the hearing aids in explosive areas (mines
or industrial areas with danger of explosions).
!Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and mentally challenged
people or pets. If batteries are swallowed, consult
your physician immediately!
!Tamperproof solutions for the battery door, ear hook
and integrated Roger/FM receiver (if used) must be
attached for children younger than 36 months to
prevent accidental swallowing of the battery or small
parts of the device. In case one of these secured
mechanisms is damaged by applying too much force
or using an inappropriate tool, the device should be
brought to your hearing care professional for repair or
exchange.

8
2. Important safety information
!If you feel pain in or behind your ear, if it is inflamed,
if skin irritation or accelerated accumulations of ear
wax occur, please check with your hearing care
professional or physician.
!In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.
!Hearing programs in the directional microphone
mode reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.
!The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children and mentally challenged people or pets.
If swallowed, consult a physician or hospital
immediately.

9
!External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
SKeep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of the
active implant.
Please, note that interference can also be caused by
power lines, electrostatic discharge, airport metal
detectors etc.
SKeep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.
SYou are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

10
2. Important safety information
2.2 Information on product safety
IPhonak hearing aids are water resistant and not
waterproof. They are designed to withstand normal
activities and occasional accidental exposure to
extreme conditions. Never immerse your hearing aids
in water. Phonak hearing aids are not specifically
designed for extended periods of water submersion
on a continual basis, that is worn in activities such as
swimming or bathing. Always remove your hearing
aid before these activities, as the hearing aid contains
sensitive electronic parts.
INever wash the microphone inputs. Doing so could
cause it to lose its special acoustic features.
IProtect your hearing aid from heat (never leave it
near a window or in the car). Never use a microwave
or other heating devices to dry your hearing aid. Ask
your hearing care professional about suitable drying
methods.