Phonak Slim L-R User manual

Phonak Slim™L-R
User Guide
Phonak Slim L-R
Phonak Slim L-R Trial
Phonak Slim Charger

2 3
Your hearing aid and charger details
Hearing aid models Earpieces
cPhonak Slim L-R (L90/L70/L50/L30) cDome
cPhonak Slim L-R Trial cSlimTip
      
Charging accessory
cPhonak Slim Charger
incl. USB cable (< 3m)
If no box is checked and you do not know the
model of your hearing aid or charging accessories,
please ask your hearing care professional.
The hearing aids described in this user guide
contain a built-in and non-removable rechargeable
lithium-ion battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 24).
Wireless hearing aids
Phonak Slim L90-R
Phonak Slim L70-R
Phonak Slim L50-R
Phonak Slim L30-R
Phonak Slim L-R Trial
Charging accessory
Phonak Slim Charger
This user guide is valid for:
Note that instructions for the
activity tracking functions can
be found in the myPhonak app
user guide.

4 5
Your hearing aids and chargers have been developed by
Phonak – a world leader in hearing solutions based in
Zurich, Switzerland. These premium products are the
result of decades of research and expertise and are
designed with your well-being in mind. We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your device. Training
is not required for handling of this device. A hearing care
professional will help set up this device according to your
individual preferences during the tting consultation.
For more information regarding features, benets, set up,
use, maintenance or repairs of your hearing aid and
accessories, please contact your hearing care professional
or the manufacturer representative. Additional
information can be found in the datasheet of your
product.
Phonak - life is on
www.phonak.com
Contents
Using the hearing aid
Your hearing aid and charger
1. Quick guide
Using the charger
2. Parts of the hearing aid and charger 9
3. Preparing the charger 11
4. Charging the hearing aids 12
5. Left and right hearing aid markings 18
6. Putting on the hearing aid 19
7. Removing the hearing aid 20
8. Multi-function button 21
9. On/O 22
10. Tap control (L90/L70) 23
11. Connectivity overview 24
12. MyPhonak App overview 25
13. Roger overview 26
14. Initial pairing 27
15. Phone calls 29
16. Flight mode 34
17. Rebooting your hearing aid 37

6 7
Further Information
18. Operating, transport and storage conditions 38
19. Care and maintenance 40
20. Exchanging the earwax protection 43
21. Service and warranty 54
22. Compliance information 56
23. Information and description ofsymbols 63
24. Troubleshooting 70
25. Important safety information 76
1. Quick guide
Left & right hearing aid markings
Charging your hearing aids
Lasered L marking for
left hearing aid.
Lasered R marking for
right hearing aid.
After placing your hearing aid
in the charger, the indicator
light on the hearing aid will
show the charging state of the
battery until it is fully charged.
When fully charged the
indicator light will be
constantly on, i.e. solid
green light.
L
R
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
L
R

8 9
Multi-function button
The button has several functions.
It functions as an on/o switch,
a volume control and/or a program
change depending on the hearing aid
programming. This is indicated in your
individual instructions.
Phone calls: If paired with a Bluetooth® enabled phone, a
short press will accept and a long press will reject an incoming
call.
On/O: Firmly press the button until the indicator light blinks.
On: indicator light is solid green
O: indicator light is solid red
Enter ight mode: When device is o, press the lower part of
the button for 7 seconds until the solid orange light appears.
Then release the button.
Tap Control (L90/L70)
If paired with a Bluetooth® enabled device, multiple functions
can be accessed using Tap Control, please refer to chapter 10.
This is also indicated in your individual instructions. To use Tap
Control tap the top of your ear twice.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Sonova AG is under license.
2. Parts of the hearing aid and
charger
The following pictures show the hearing aid model and
charger accessories described in this user guide. You can
identify your personal models by:
• checking “Your hearing aid and charger details” on
page 3.
• comparing your earpieces, hearing aid and charger with
the following models.
Charging contacts
Anchor (optional) Speaker
(without earpiece attached)
Multi-function button
Phonak Slim L-R
Phonak Slim L-R Trial
Tube
Possible earpieces
SlimTipDome

10 11
Phonak Slim Charger
R
L
USB-C
connection
to external
power supply
Indicator
light for
power
Hearing aid
charging
inserts
with left/
right
indicators
USB cable (< 3 m) Power supply
External power supply
a) Plug the larger end of
the charging cable into
the power supply.
b)Plug the smaller end
into the USB port on
the charger.
c) Plug the power supply
into a power outlet.
3. Preparing the charger
Connecting the power supply
a b
d
Power supply specication
Power supply input voltage:
Power supply output voltage
100-240 VAC, 50/60 Hz, current 0.25 A
5 VDC +/-10%, current 1 A
Charger input voltage 5 VDC +/-10%, current 500 mA
USB cable specications 5 V min. 1 A, USB-A to USB-C,
maximum length 3 m
d) The indicator light on the left side of the USB port will
light up green when the charger is connected to the
power outlet.
The Phonak Slim Charger may be used with an external
power supply that fullls the specications in the table
below:
c

12 13
4. Charging the hearing aids
Low power: You will hear two beeps when the
hearing aid battery is low. You will have
approximately 60 minutes before you have to
charge the hearing aids, after this time the hearing
aid automatically shuts down (this can vary,
depending on the hearing aid settings).
The hearing aid contains a built-in and non-
removable rechargeable lithium-ion battery.
Before using your hearing aid for the rst time, it
is recommended to charge it for 3 hours.
The hearing aid must be dry before charging,
see chapter 18.
Please ensure to charge and use the hearing aid
within operating temperature range: +5° to +40°
Celsius (41° to 104° Fahrenheit).
4.1 Using the Phonak Slim Charger
Please refer to chapter 3 for how to set up the charger.
1.
Insert the hearing aids into the charging inserts.
Make sure the left and right hearing aid markings match
the left (L), right (R) indicators next to the charging
inserts. The hearing aids will automatically switch o once
inserted into the charger.
L
R

14 15
2.
The hearing aid’s indicator light will show the charging
state of the battery until the hearing aid is fully charged.
When fully charged the indicator light will remain on,
i.e. solid green light.
The charging process will automatically stop when the
batteries are fully charged, so the hearing aids can be
safely left in the charger. It can take up to 3 hours to
charge the hearing aids. The charger lid can be closed
while charging.
Indicator lights while charging
Indicator light Charging state Approx. charging times
0 – 10%
11 – 80%
30 min (25%)
60 min (50%)
90 min (75%)
81 – 99%
100% 3 h
L
R

16 17
3.
Remove the hearing aids from the charging inserts by
simply lifting them out of the charger.
Do not hold the tubes to remove the hearing aids
from the charger as this can damage the tubes.
Turn o your hearing aid before inserting it in the
disconnected charger to store it.
The hearing aid can be set to switch on automatically
when removed from the charger. The indicator light starts
blinking. The solid green light indicates the hearing aid is
ready for use. If you unplug the charger while the
hearing aid is charging inside, please make sure to turn
o the hearing aid to prevent discharge.
To switch o the charger, remove the power supply from
the power outlet.
L
R

18 19
5. Left & right hearing aid markings
There is a L / R marking on the bottom of the hearing aid
and a red or blue marking on the speaker. This will tell you
if it is a left or a right hearing aid.
L/Blue marking
for left hearing aid.
R/Red marking
for right hearing aid.
L
R
6. Putting on the hearing aid
1.
Place the hearing aid behind
your ear.
2.
Insert the earpiece into your
ear canal.
3.
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.