Phonak Roger Mylink User manual

User Guide

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1. Welcome 5
2. Getting to know your Roger MyLink 6
2.1 Compatibility 7
2.2 Device description 7
2.3 Indicator light 9
3. Getting started 14
Step 1. Charge your Roger MyLink 14
Step 2. Detach the neckloop 16
Step 3. Hang Roger MyLink around the neck
and reattach the loop 16
Step 4. Switch Roger MyLink on 17
Step 5. Choose how to wear Roger MyLink 17
Step 6. Turn on your Roger microphone 18
Step 7. Switch your hearing aid(s) to the
T-Coil program 18
Step 8. Connect Roger MyLink to your
Roger microphone 18
Step 9. Adjust Roger MyLink’s volume 20
Contents

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4. Using headphones 21
Step 1. Plug the headphones into
Roger MyLink’s headphone socket 21
Step 2. Turn Roger MyLink on 21
Step 3. Put the headphones on 22
5. More detailed information 23
6. Troubleshooting 24
7. Important information 26
7.1 Hazard warnings 26
7.2 Product safety information 28
7.3 Other important information 31
7.4 International use 32
8. Service and warranty 33
9. Information and explanation of symbols 35

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1. Welcome
Congratulations on choosing Roger MyLink from Phonak.
Roger MyLink is an easy-to-use and aordable Roger
receiver suitable for use with any hearing aid featuring
a T-Coil (from Phonak or any other manufacturer). Roger
MyLink is compatible with most Roger microphones
from Phonak.
Your Roger MyLink is a Swiss premium-quality product
developed by Phonak, the world’s leading hearing
healthcare company.
Please read this User Guide thoroughly to benet from
all the possibilities your Roger MyLink oers.
If you have any questions, please consult your hearing
care professional or local Phonak support center.
Phonak – life is on www.phonak.com

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Your hearing system consists of three main elements:
Roger MyLink, your hearing aids and a Roger
microphone, such as Roger Pen.
The Roger microphone transmits the speaker’s voice
wirelessly to your hearing aids via the Roger MyLink.
You only need to activate the T-Coil in your hearing
aid(s) to hear the speaker’s voice loud and clear in your
ear(s).
Hearing aid
Listener Speaker
2. Getting to know your Roger MyLink
Roger MyLink Roger microphone
such as Roger Pen

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2.1 Compatibility
Your hearing aids must feature a T-Coil to receive
speech signals from Roger MyLink. Please ask your
hearing care professional if you are unsure whether
or not your hearing aids have a T-Coil.
A compatible Roger microphone is also required to
pick up the voice of the speaker. In this User Guide,
Roger Pen is used as an example.
2.2 Device description
aFixed side of neckloop
bDetachable side of neckloop
cGreen /orange status indicator
a bc

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aVolume control
bOn/o
aCharging socket
bHeadphone socket
(2.5 mm)
2. Getting to know your Roger MyLink
a b
a b

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a
b
c
d
e
f
2.3 Indicator light
Green light Orange light
aBattery almost exhausted
bBattery completely exhausted
cCharging
dCharging complete
eVolume control: minimum/maximum position
fVolume control: middle position

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2. Getting to know your Roger MyLink
General
Switching Roger MyLink on
The green light is visible for 3 seconds
Battery status
a) 60 seconds
3 orange ashes (and 3 beeps), repeated every
60 seconds
b)
10 orange ashes (and 10 beeps)

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Meaning
Roger MyLink has been
switched on and is
ready for use.
Battery is almost empty.
Battery is completely
exhausted. Roger MyLink
can no longer be used
without rst being
charged. Roger MyLink
will automatically switch
o after ten ashes.
User action
Switch on the Roger
microphone and set the
hearing aids to the
T-Coil program.
Charge Roger MyLink as
soon as possible (within
an hour).*
Charge Roger MyLink
immediately (within an
hour). *
* We recommend you charge
Roger MyLink and your
microphone at the same time.

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Charging
c)
Green double-ashes every 5 seconds
d)
The green light is constantly visible
Volume
e) One orange ash (and a double beep)
f) One green ash (and a single beep)
2. Getting to know your Roger MyLink

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Meaning
Roger MyLink is connected
to the charger and is
being charged.
Roger MyLink’s battery is
fully charged.
The volume control is set to either maximum or
minimum position.
The volume control is in the middle position.
User action
Wait until battery is
charged. Charging a
completely exhausted
battery takes around two
hours. The battery will be
80% charged within one
hour.
Unplug the charger. The
green light will disappear,
meaning Roger MyLink is
ready for use.

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3. Getting started
Step 1. Charge your Roger MyLink
Fully charge Roger MyLink and your Roger microphone
before using the system for the first time.
An empty Roger MyLink battery is:
J80% charged after one hour
J100% charged after two hours
Plug the charging unit into an easily accessible
power socket.
Only use original Phonak charging units.
Voltage: 7.5 V
Current: 250 Ma

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Plug the connector from the charger into the
Roger MyLink charging socket.
JOnce fully charged, Roger MyLink can be used for
10 or more hours.
JRoger MyLink cannot be used when the charger is
still attached.

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3. Getting started
Step 2. Detach the neckloop
Step 3. Hang Roger MyLink around the neck and
reattach the loop

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Step 4. Switch Roger MyLink on
Step 5. Choose how to wear Roger MyLink

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3. Getting started
Step 6. Turn on your Roger microphone
Step 7. Switch your hearing aids to the T-Coil program
It may be necessary to contact your hearing care
professional to enable the T-Coil program in your
hearing aids.
Step 8. Connect Roger MyLink to your Roger microphone
Hold Roger MyLink within 10 cm /4 inches of your
Roger microphone and press Connect on the Roger
microphone.

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Step 8 is only required the rst time you use
Roger MyLink. Roger MyLink will then remain
connected with your microphone even after
Roger MyLink has been rebooted.
Ready!

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Step 9. Adjust Roger MyLink’s volume
Volume up Volume down
Short button press: The volume will increase / decrease
only slightly.
Long button press: The volume will continue to
increase / decreased until you stop pressing the button.
Once you have chosen your preferred volume, Roger
MyLink will automatically store this setting for next
time.
If the wirelessly transmitted signal is not
strong enough, increase the volume setting on
Roger MyLink.
3. Getting started