Phonak myPilot User manual

User Guide

2
Contents
Welcome 4
Description 6
myPilot accessories 7
Getting started
Charging the battery and general battery info 8
Turning myPilot ON or OFF 10
Keypad lock 11
Operating range 12
Using myPilot
Selecting your preferred Home screen 13
Home screens 14
FlexControl and volume control 17
Status information 19
myPilot battery status 22
ZoomControl screen 23

3
Menu functions
Menu overview 25
ZoomControl 26
FlexControl (optional)/volume 26
Lock keypad 27
Contact 28
Alarm clock 28
Status information 30
Settings 31
Reset button 37
Important information 38
Maintenance and care 38
Safety notice 39
mportant points 40
Troubleshooting 44
Service and warranty 48
Declaration of conformity 49

4
Congratulations on choosing a digital hearing system
from Phonak. Your new myPilot is a very important part
of it. myPilot is an elegant and user-friendly remote
control and status reader which gives you access to all
functions of your digital hearing system. Furthermore,
it guarantees easy management of your hearing
programs with visual confirmation on a state-of-the-
art color display.
You can use myPilot to tune both of your hearing
instruments simultaneously. Or you can control both
hearing instruments individually, allowing you to
perfectly fine-tune your hearing instruments to any
specific hearing situation.
We come

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Please read this manual carefully to benefit from all
the features of your new myPilot.
Ask your hearing care professional if you have any
questions.
For further information, please visit the Phonak website
www.phonak.com
Phonak – life is on
For your safety, carefully read the chapter
Important information on pages 38– 47.

6
햳
햴
햵햶
Description
햲N/ FF button
햳Color LCD display
햴Keypad
Up FlexControl/
volume up
Down FlexControl/
volume down
Right Next program
Left Previous program
Center Menu/select/home
햵Mini USB
connection
햶Reset button
햲

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myPi ot accessories
Case
Lanyard
Power supply
Contents may vary depending on country.

Charging the battery and general battery info
myPilot has an internal, rechargeable battery.
To charge it, connect the charging cable to myPilot
as shown in the picture below. Then plug the
other end of the charging cable into a power outlet.
Do not use myPilot while charging.
For safety reasons, recharge the battery only
with chargers supplied by Phonak.
8
Getting started

9
During the charging process, the battery symbol on
the Home screen is flashing. Once the battery is fully
charged, the battery symbol will stop flashing and
remain visible.
Charging an empty battery typically takes about
90 minutes. t is safe to leave the charger connected
overnight—the battery cannot be overcharged.
When charging myPilot for the first time, leave
it to charge for five hours, even if the battery
symbol stops flashing.
A new battery’s full performance is achieved only
after two or three complete charge and discharge
cycles.
The myPilot battery can be charged hundreds of
times. f the operating time of your myPilot reduces
substantially, please contact your hearing care
professional.

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Turning N
To turn myPilot ON,
press and hold
the ON/OFF button
for two seconds
until you see the
display turn ON.
Turning FF
To turn myPilot OFF, press and hold the ON/OFF button
for two seconds until you see the display turn OFF.
For optimal convenience it is suggested to keep
myPilot turned on while wearing the hearing
instruments. To avoid unwanted changes of the
hearing instruments settings you can use the
keypad lock. When you turn your hearing
instruments off please also switch off myPilot.
Getting started /
Turning myPi ot ON or OFF

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Auto keypad lock
myPilot is equipped with an automatic keypad lock
which locks the keys automatically, once the device has
not being used for more than 20 seconds. To enable
the feature, refer to section “Auto keypad lock”.
Manual keypad lock
You also have the possibility of manually activating the
keypad lock via the menu.
To lock
To lock the keypad, press to enter the menu
and select Lock key ad. The keypad will lock and
the device will enter the sleep mode.
n the "direct control"-mode the manual lock is
not available.
To unlock
Press followed by .
Getting started / Keypad ock

12
perating range
myPilot functions as a remote control (e.g. for setting
volume, selecting different hearing programs). Remote
control operating range is about 100 cm (40”).
Additionally, it is capable of reading status information
from the hearing instruments (e.g. battery status,
programs). Status readout operating range is about 40 cm
(16”).
Getting started / Operating range

13
Selecting your preferred Home screen
To select different Home screens, enter the menu by
pressing the center button then select Settings,
then Home screens.
The “standard”-mode gives you the most complete
overview of volume and program, including iconic
pictures of the programs.
n the “direct control”-mode each button directly
selects the indicated program number. This mode is for
the program and volume control only with no menu
or ZoomControl screen access. How to skip the direct
control mode, see page 16.
From any screen or menu level, press the middle
button for 4 seconds to always return to
the default settings of your hearing system and
the Home screen of myPilot.
Using myPi ot

Home screens
Standard
햲a Program icon, 햲b Program numbers
햳Program name
햴Volume setting of left hearing instrument
햵Volume setting of right hearing instrument
햶Battery status and Clock
햷Right to left or left to right streaming direction
indicator
The screens of your myPilot may look different,
depending on your preferences set by your hearing
care professional.
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Using myPi ot
햲a
햲b
햳
햴
햵
햴햵
햷
햶
햶/햳
햷
Direct control

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“Standard”-mode
The “standard”-mode gives the
full overview including program
and volume information.
Press the left or right arrow (/) to scroll
back and forth through the hearing programs
Press the up-/down arrow (/) to enter
the volume screen. To change the volume see
page 17 for details
Short press middle button to access the
sub-menus. See page 25 for details
Press middle button for 2 seconds to change
to the ZoomControl screen. See page 23 for details
All program changes made by myPilot are applied
to both hearing instruments simultaneously.
The order of the program sequence is set by
your hearing care professional during the fitting
process. For further information on hearing
programs, please ask your hearing care professional.

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Using myPi ot
“Direct control”-mode
n the “direct control“-mode each
key selects the indicated program
number.
The program names are shown for 10 seconds
after a new program is selected.
Press the up-/down arrow (/) to
change the volume.
Press the left and right button (+)
simultaneously for 2 seconds to skip
the direct control-mode
The available hearing programs are set by
your hearing care professional.
n the direct control-mode, the screens for
volume control, sub-menus and zoom control are
not available. Quick access however is available.
Programs
Short press
2 second press
Left

1
3
Middle
A
4
Right

2
5

17
FlexControl and volume control
Introduction
FlexControl (optional) is an innovative functionality
which improves the classical volume control. By
pushing the Up or Down button, you can adjust your
hearing instruments for better understanding or more
pleasantness. That means that the sound is not only
getting louder or softer, but that the hearing instruments
are adapting to your personal preference for better
understanding or ease of listening, specific to each
listening situation.
FlexControl is available on hearing instruments
supporting the feature. Please ask your hearing care
professional for more information.
Binaural volume control
Go to the Volume screen by pressing either or 
while in the Home screen (the volume screen is not
available in the “direct control”-mode). Now you
can change the volume of both hearing instruments
simultaneously by pressing to increase the volume
and to decrease the volume.

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The Volume screen shows
the volume settings including
the most comfortable level
햲which was defined by
your hearing care professional
during the fitting process.
햲Most comfortable
level (MCL)
Monaural volume control
Direct access
To change the volume settings
of your left (or right) hearing
instrument individually, go
to the Volume screen by
pressing either or while
in the Home screen. Once in
the Volume screen, press 
to choose the left side (or 
to choose the right side) and
use to increase, and to
decrease volume.
Using myPi ot
햲

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Access via menu
To change the volume of the left or right hearing
instrument individually, press , select Volume
and Volume left or Volume ri ht. Change the volume
using the or key and press to return to
the Home screen.
Status information
햲Left hearing instrument battery
(empty)
햳Right hearing instrument battery
(full)
햴myPilot battery
This function allows you to read the status of the
myPilot and hearing instrument batteries, volume and
program settings in the "standard"-mode.
To initiate the readout process, press to enter
the menu and select Status info, then My instruments.
After the status is read out successfully, the hearing
instrument and myPilot battery levels will be displayed.
Subsequently, the actual volume and program settings
are shown.
햲 햴 햳

40 cm (16")
n the event that the readout process fails, for
example because the hearing instruments are out of
range, myPilot will indicate this by showing question
marks instead of hearing instrument batteries in
the "My instruments"-screen. Subsequently, the Home
screen will show the previous volume and program
settings.
Restart readout process or refer to Troubleshooting
section.
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Using myPi ot
n order to read out and display status information,
myPilot must be within about 40 cm (16") of the hea-
ring instruments. Hold the myPilot as shown in the
picture.