Phonak Naida CI Connect User manual

Naída CI Connect
User Guide

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Contents
1. Welcome
2. Product overview
3. Connectivity overview
4. Compatibility
5. Attaching Naída CI Connect
6. Initial pairing
Initial pairing to a Bluetooth®-enabled device
Connecting to the device
7. Phone calls
Making a call
Accepting a call
Ending a call
Rejecting a call
8. Listening to music or a movie
from a Bluetooth enabled device
9. Connecting to TV Connector
10. Switching between multiple audio sources
11. Operating conditions
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12. Care and maintenance
General information
Cleaning
13. Service and warranty
13.1 Local warranty
13.2 International warranty
13.3 Warranty limitation
14. Compliance information
15. Information and description of symbols
16. Important safety information

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Your Naída CI Connect has been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
This premium product is the result of decades of
research and expertise and is designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years
of listening pleasure.
Please read the user guide carefully to make sure that
you understand and get the best out of your Naída CI
Connect. For more information about features and
benefits, simply contact your hearing care professional.
Phonak – life is on www.phonak.com
Welcome
CE mark applied: 2019

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2. Product overview
1Connect to sound processor
2Microphones
3Button

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The illustration below shows the connectivity options
available for your Naída CI Connect.
Cell phone
TV Connector connected to TV*
* The TV Connector is optionally available.
3. Connectivity overview
Your Naída CI Connect can be connected to the
following devices:
•A Bluetooth-enabled phone for phone calls or audio
streaming (music or movies)
•A Bluetooth-enabled computer or tablet for VoIP calls
(e.g., Skype) or audio streaming (music or movies)
•A USB Bluetooth dongle plugged into a computer or
tablet for VoIP calls (e.g., Skype) or audio streaming
(music or movies)
•The Phonak TV Connector* that is plugged into the TV
or any another audio device (e.g., home stereo system)

The Naída CI Connect is compatible with the
Naída CI Q90 sound processor.
Naída CI Connect requires the PowerCel170 battery.
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4. Compatibility

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1. Remove the cover from your PowerCel170 battery:
2. Attach Naída CI Connect to the PowerCel170 battery:
5. Attaching Naída CI Connect
Naída CI Connect

It is only necessary to perform the pairing procedure
once with each device featuring Bluetooth wireless
technology. After the initial pairing, your Naída CI
Connect will connect automatically to the device.
This can take up to 2 minutes.
1. On your device (e.g., a phone), ensure that Bluetooth
wireless technology is enabled, and then search
for Bluetooth-enabled devices in the connectivity
setting menu.
2. Attach Naída CI Connect to your
sound processor. You now have
3 minutes to pair your Naída CI
Connect with your device.
3. Your device shows a list of
Bluetooth-enabled devices.
Select the ‘Naída CI Connect’ from the list to pair the
devices. A beep confirms successful pairing.
Initial pairing to a Bluetooth®-enabled device
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6. Initial pairing
Naída CI Connect

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Connecting to the device
After your Naída CI Connect has been paired to your
device, it will automatically connect again when the
Naída CI Connect is attached to the sound processor and
the sound processor is powered on.
The connection will be maintained as long as the
device remains ON and within range.
Your Naída CI Connect can be connected to one
device at a time.

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Your Naída CI Connect connects directly with
Bluetooth®-enabled phones. When paired and connected
to your phone, you will hear the caller’s voice directly in
your Naída CI sound processor. The Naída CI Connect
picks up your voice through its own microphones.
7. Phone calls
Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.
Your voiceCaller’s voice

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Making a call
Enter the phone number and press the dial button. You
will hear the dial tone through your Naída CI sound
processor. Your Naída CI Connect picks up your voice
through its own microphones.
Accepting a call
When receiving a call, a call notification will be heard in
the Naída CI sound processor.
The call can be accepted by a short press on the button
on your Naída CI Connect (less than 2 seconds) or directly
on your phone.
short press < 2 sec

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Ending a call
A call can be ended by a long press on the button on the
Naída CI Connect (more than 2 seconds) or directly on
your phone. A beep confirms that the call has ended.
Rejecting a call
An incoming call can be rejected by a long press on the
button on the Naída CI Connect (more than 2 seconds) or
directly on your phone.
long press > 2 sec
long press > 2 sec

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8. Listening to music or a movie
from a Bluetooth enabled device
Simply start the music track or movie and you will
instantly hear it through your Naída CI sound processor.
A long press on the Naída CI Connect button will stop the
movie or music streaming. A beep will confirm the
streaming has stopped.

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9. Connecting to TV Connector*
* The TV Connector is optionally available
Line-of-sight between your Naída CI sound processor
and the TV Connector is not required. However,
environmental interference like walls or furniture
may reduce the operating range.
Please refer to the user guide for the TV Connector for
initial setup instructions.
Sound processor
Up to 15 meters
(50 ft) TV Connector

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Once the TV Connector is connected with your Naída CI
Connect, simply switch on the TV (or audio source to
which the TV Connector is connected) and you will
instantly hear the audio streaming.
A long press on the Naída CI Connect button will mute
the signal from the TV Connector. Another long press on
the Naída CI Connect button will unmute the signal from
the TV Connector. You will hear a beep to confirm the
signal has been muted or unmuted.

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A phone call always has highest priority and will mute
music or audio streaming.
A Bluetooth music stream has priority over TV Connector
streaming. To switch back to TV Connector streaming,
simply stop the music streaming on your smartphone or
other audio streaming device.
10. Switching between multiple
audio sources

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11. Operating conditions
The product is designed for home healthcare
environment such that it functions without
problems or restrictions if used as intended, unless
otherwise noted in these user guide.
Technical information:
Weight of product: 1.5 g / 0.0033 lb
Dimensions (W x L x H): 8.93 x 18.78 x 10 mm /
(0.35 x 0.74 x 0.39 inch)
Power supply: Supplied by the sound
processor battery
Voltage range: 1.0 to 1.5 V
Current drain
Bluetooth mode: 4.8 mA for VBAT = 1.2 V
Current drain
Airstream mode: 2.9 mA for VBAT = 1.2 V
Frequency range: 2.4 GHz
Transmit Power: 1 mW

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12. Care and maintenance
General information
Before using hair spray or applying cosmetics, you should
remove your sound processor and Naída CI Connect from
your ear, because these products may damage it.
Cleaning
Clean the Naída CI Connect with a lint-free cloth or
use the small brush. Never use cleaning agents such as
household detergents, soap, etc. for cleaning your Naída
CI Connect. It is not recommended to rinse with water.
If you need to clean your Naída CI Connect intensively,
ask your hearing care professional for advice and
information on drying capsules.

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13. Service and warranty
13.1 Local warranty
Please ask the hearing care professional where you
purchased your Naída CI Connect about the terms of the
local warranty.
13.2 International warranty
Sonova AG offers a one year limited international
warranty, valid from the date of purchase. This limited
warranty covers manufacturing and material defects in
the Naída CI Connect. The warranty only comes into force
if a proof of purchase is shown.
The international warranty does not affect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.