Planet NVR-3250 User manual

User’s Manual
NVR-3250
32-Channel
Network Video Recorder

Copyright
Copyright ©2012by PLANET Technology Corp. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove
defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes
the entire cost of all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software. Further, PLANET reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation to notify any person of
such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance. (example-use only shielded interface cables when connecting to
computer or peripheral devices). Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two
conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this Device must accept
any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human
proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity when
working with electrical equipment. All guidelines of this and of the computer manufacture must
therefore be allowed at all times to ensure the safe use of the equipment.
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CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
WEEE Regulation
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To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation.
For energy saving, please remove theAC-plug to disconnect the device from the power circuit.
Without remove the AC-plug or switch off the device, the devices will still consuming power from
the power circuit. In the view of Saving the Energy and reduce the unnecessary power consuming,
it is strongly suggested to switch off or remove the DC-plug for the device if this device is not
intended to be active.
Revision
User’s Manual for PLANET 32-ch Network Video Recorder
Model: NVR-3250
Rev: 1.0 (May, 2012)
Part No. EM-NVR3250_v1.0

Tableof Contents
1. PRODUCT DESCRIPTION.....................................................................................................................5
1.1 PRODUCT FEATURES ..........................................................................................................................5
1.2 SYSTEM REQUIREMENTS.....................................................................................................................6
1.3 PACKET CONTENT ..............................................................................................................................6
1.4 SPECIFICATION ...................................................................................................................................7
1.5 PHYSICAL SPECIFICATIONS .................................................................................................................8
2. HARDWARE INSTALLATION...............................................................................................................9
2.1 RACK MOUNTING..............................................................................................................................14
3. CONNECT TO THE NVR .....................................................................................................................15
3.1 USE DEVICE SEARCH UTILITY............................................................................................................15
3.2ACCESS NVR WITH ITS DEFAULT IPADDRESS.....................................................................................19
4. LIVE VIEW............................................................................................................................................20
4.1 RETRIEVE CAMERA’S VIDEO STREAM..................................................................................................21
4.2 RETRIEVE CAMERA’S STATUS.............................................................................................................22
4.3 PERFORM SEQUENCE VIEWING..........................................................................................................22
4.4 PTZ CONTROL..................................................................................................................................22
4.5 PERFORM PTZ PRESET VIEWING.......................................................................................................23
4.6 LIVE VIDEO CONTROL BUTTONS........................................................................................................25
4.7 CHANGE WEB UI DISPLAY LANGUAGE...............................................................................................28
5. PLAYBACK..........................................................................................................................................29
5.1 METHODS TO SEARCH PLAYBACK VIDEOS .........................................................................................30
5.2 EXPORT PLAYBACK VIDEOS TO AVI FILES..........................................................................................34
6. SYSTEM SETUP..................................................................................................................................36
6.1 SYSTEM CONFIGURATIONS ................................................................................................................36
6.1.1 Network Settings...................................................................................................................36
6.1.2 DDNS Server..........................................................................................................................38
6.1.3 Time and Date........................................................................................................................41
6.1.4 User Account.........................................................................................................................42
6.1.5 Group Privilege .....................................................................................................................43
6.1.6 Disk Setup..............................................................................................................................44
6.2 CHANNEL CONFIGURATIONS..............................................................................................................49
6.2.1 Add a Camera........................................................................................................................49
6.2.2 OSD Settings .........................................................................................................................54
6.2.3 PTZ Preset Settings..............................................................................................................55
6.2.4 PTZ Preset Sequence ...........................................................................................................56
6.2.5 E-Map Setting ........................................................................................................................57
6.3 EVENT CONFIGURATIONS ..................................................................................................................61
6.3.1 General Settings....................................................................................................................61
6.3.2 I/O Settings ............................................................................................................................61
6.3.3 Event Servers........................................................................................................................62
6.3.4 Event Triggers.......................................................................................................................64
6.4 RECORDING CONFIGURATIONS ..........................................................................................................67
6.4.1 General Settings....................................................................................................................67
6.4.2 Schedule Recording .............................................................................................................69
6.5 SYSTEM OPTIONS .............................................................................................................................70
6.5.1 Device Information................................................................................................................70
6.5.2 Logs and Reports..................................................................................................................70
6.5.3 Maintenance...........................................................................................................................71
6.5.4 Disk Status.............................................................................................................................74
6.5.5 USB Backup..............................................................................................................................74
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1. Product Description
The PLANET NVR-3250 is the rack-mount NVR, which optimizes your space utilization by
controlling your systems in just 1U space on the rack. It is the new model of Network Video
Recorder (NVR) series designed for IP surveillance system. Users can just turn on cameras
and the NVR to easily protect their office and property under the Ethernet / IP networks. The
recorded video files can be saved in the NVR and no need of using additional PC for files
storage, which brings users a secure surveillance system with lower total cost.
The NVR-3250 provides powerful central surveillance management capability with its
bundled Central Management Software (CMS). OneNVR-3250canmanageupto32IPcamerasvia
a connected IP network. With the bundled CMS, the NVR system is expandable for multi-sites
management of up to 1024 surveillance channels simultaneously*. With the NVR-3250, users
can view remote surveillance in real time and play back recorded videos via the bundled CMS
software or the web browser. The NVR also helps the administrators to monitor the
surveillance system more efficiently by providing multi-monitor and E-Map function.
The NVR-3250 not only supports PLANET IP cameras but also is compatible with most of
major IP camera brands in the market. Furthermore, the NVR-3250 can automatically search and
find the available cameras in the network and provide smart setup wizard program, so it greatly
reduces users’ effort when setting up the system.
The NVR-3250 is suitable to fit in various network environments. Besides for small scale
applications in retail stores and SMB, the NVR-3250 offers 4 SATA HDD supporting RAID 0 / 1
/ 5 / 10 function and able to be applied in large scale surveillance such as bank, enterprises,
transportation, campus and etc.
* The full version of CMS software can be purchased additionally to manage up to 1,024 channels by
working with the NVR-3250.
1.1 Product Features
Video/Audio:
Simultaneous Recording and Live Video Streams
32 channels IP cameras input
Supports M-JPEG / MPEG-4 / H.264 multiple compressions
Video resolution up to 5MP (2560 * 1920)
VGA local display
Two-WayAudio function (G.711, G.726)
Record:
Manual / Schedule / Event recording of 32 IP cameras simultaneously
Video recycle function makes the video recording in 24/7
960fps at 1.3MegaPixel, H.264
Supports 4 SATA HDD (RAID 0 / 1 / 5 / 10), up to 3TB per HDD
1 x E-SATA(Max 8TB)
Exports record video file toAVI format
System:
Web / Local and management utility for easy configuration
E-Map interface in Web / Local and utility configuration
Auto discover by management software
Smart IP camera search
DI / DO port for external sensor and alarm
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Multiple languages support
Supports mobile phone remote view with Android, WinMo, Symbian S60, iPhone, Blackberry 4.6
Manage up to 32 NVRs (max. 1024 IP camera channels) with the management software
Supports Real Time Clock (RTC)
Network:
1 x RJ-45, 10/100/1000Base-T
TCP/IP, DHCP, DNS, HTTP, FTP, NTP, SMTP, UpnP
Microsoft Networks (CIFS/SMB), Internet (HTTP), FTP
Hardware:
1U standard 19” rack-mount designed.
Gigabit Ethernet port
E-SATA/ VGA/ USB interfaces supported
Audio line-in, line out, Mic port
Supports external UPS
Auto power-on and recording after power recovery
1.2 System Requirements
The following are minimum system requirements for the system to operate Network Video Recorder
(NVR):
Operating System
Microsoft® Windows® 2000 Professional, Windows® XP Professional (32 bit) or Windows® Server
2003 (32 bit) Browser Microsoft Internet Explorer 7 or above
CPU
Minimum Intel® Pentium® 4 2.4 GHz or higher (Dual Core is recommended) RAM Minimum 1 GB of
RAM, 2GB or above is recommended
Network
Minimum 10/100 Ethernet (Gigabit Ethernet is recommended)
Graphics Adapter
AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.(We highly recommend to work above the 1024
x 768 resolution to get the full experience of the software)
"
NOTE
Make sure your display DPI setting is set to default at 96DPI
To set DPI value, right-click on desktop, choose “Settings” tab >>
“Advanced” >> “General”
1.3 Packet Content
1 x NVR
1 x Power Cord
1 x RJ-45 Cable
1 x CD-ROM
1 x Quick Installation Guide
English
16 x HDD Screw
2 x Angle Bar
4 x Angle Screw
2 x Handle Kit
4 x Angle Screw
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1.4 Specification
Product NVR-3250
Video/ Audio
Video Input 32 channels IP cameras
Video output VGA local display, web interface
Resolution 5MP/Full HD/MegaPixel/FD1/CIF/QCIF
Local video display Vdeo streamming: H.264/MPEG4 VGA output
Snapshot: MJPEG
Audio Yes (G.711/G.726)
Two-way at local/web interface
Record
Recording Mode Manual, Schedule, Event
Frame Rate/ Resolution 960fps at 1.3MegaPixel, H.264
Export File Format AVI
Storage Device 4 x 3.5” SATA hard disk connectors
Max. Capacity: 12TB (3TB per HDD)
1 x E-SATA (Max 8TB)
System
Management
Web-Based administration
USB mouse/Keyboard at Local control
Network Time Protocol
Multiple users account
E-mail notification
System log
Firmware upgrade
User Interface Web browser
CMS utility
Local display interface
E-Map Web browser
CMS utility
Local display interface
USB Interface 4 x USB port, Firmware upgrade, USB mouse/keyboard
DI / DO 8 / 4
Network
Ethernet 1 x RJ-45, 10/100/1000Base-T
Network Service TCP/IP, DHCP, DNS, HTTP, FTP, NTP, SMTP, UPnP
Network File Protocol Microsoft Networks (CIFS/SMB), Internet (HTTP), FTP
Hardware
7

Button Power, Reset
LED Display 1 x Power
1 x System
1 x Event
Power 100~240V AC, 0.7A / Max. 50/60Hz
Operating Temperature 0~40 Degree C
Dimensions (W x D x H) 462 x 430 x 54 mm
Weight 7Kg
zThe full version of CMS software can be purchased additionally to manage up to 1,024 channels by
working with the NVR-3250.
1.5 Physical Specifications
Front Panel
LEDs Color Description
Power Blue
During power on / restart / reset to default / OS fail：stays solid
System Amber
Firmware upgrade : blinking
System failure (AP fail) : off
System Normal : Solid
Event Amber Event Recording : Solid
No event : Off
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Connector Description
VGA VGA output
Ethernet 10/100/1000 Mbps network.
USB Connect your USB flash disk for firmware upgrade and backup.
E-SATA External E-SATA HDD
Audio Line in/Line out/Mic
I/O DI x 8 / DO x 4
2. Hardware Installation
1. Start by removing the front plate.
English
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Rear panel

3. Simply pull to remove the front plate once the screws are loosened from the unit.
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2. To remove the front plate, turn the tool-less screws on both sides counter-clock wise
to loose it from the unit. Please note the screws will still be attached to the front plate
even after the screws are completely loosened from the unit.

5. Push the tray door back to the case to secure it.
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4. Remove the HDD tray by pulling the latch.

7. Once the HDD is placed in the tray, flip it over and secure the HDD with the screws.
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6. Once the tray is removed from the unit, notice there are four holes, which are used
to secure the HDD.

9. Secure the tray by pushing in the latch, which locks the tray with the unit.
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8. Push the tray back in to the unit and push it all the way in.

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English
2.1 Rack Mounting
To install the NVR-3250 in a 19-inch standard rack, please follows the instructions
described below.
Step1: Place the NVR-3250 on a hard flat surface, with the front panel positioned
towards the front side.
Step2: Attach the rack-mount bracket to each side of the NVR-3250 with supplied
screws attached to the package.
You must use the screws supplied with the mounting brackets.
Damage caused to the parts by using incorrect screws would
invalidate the warranty.
Step3: Secure the brackets tightly.
Step4: Follow the same steps to attach the second bracket to the opposite side.
Step5: After the brackets are attached to the NVR-3250, use suitable screws to
securely attach the brackets to the rack,

3. Connect to the NVR
There are various ways you can connect to the NVR and below are the suggested methods for
different network setup:
The NVR is placed in a network with a DHCP server: Connect to the NVR by using “Device Search”
Utility.
The NVR is placed in a network without DHCP server (or you are connecting to it directly): Access
NVR with its default IP (192.168.0.20).
3.1 Use Device Search Utility
If the NVR is placed in a corporate network or a local area network where a DHCP server is already
presented, please install the “Device Search” utility from the bundled CD disk.
To begin, launch the Device Search” utility from the CD andproceed with the installation.
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16
Please click “Next” to continue.
Please click “Install” to start the installation.
Once the installation is complete, please check the “Finish”.

Please go to Start => Programs => NVR => Search NVR to run the search tool. Then you will see the
utility start search the network.
TheNVR should be located and its IP address should be displayed: Double-click on it and the program
should automatically access the NVR’s web administration page from your default browser.
You may change NVR’s IP address by click on the button highlighted below.
You will be prompted for the NVR’s login information before proceeding to change device’s IP address.
You may click on the button highlighted below to perform search again. Or double-click on any of the
search results to access NVR’s web administration page.
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Perform search again Access NVR’s web administration page
You should be prompted for the NVR’s username and password. Enter its default username
“admin” and password “admin” and then click ”OK” to enter the system.
Default User Name: admin
Default Password: admin
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3.2 Access NVR with its default IP address
The NVR comes with a pre-configured static IP address “192.168.0.20”. However, it is only used
when there is no DHCP server presented in the network. Connect the NVR and PC to your switch or
hub, or connect the PC directly to the NVR using a crossover CAT5 Ethernet cable.
The PC that is connected directly to the NVR (or within the same local area network) should receive an
IP from it. Simply access the NVR from your web browser with NVR default IP address.
You should be prompted for the user name and password. Enter its default username “admin” and
password “admin” and then click” OK” to enter the system.
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4. Live View
The 32 channel NVR comes with a 32-video split window view with one video displays on a larger
window. Select a channel from the drop-down menu to display its video on the larger split window.
You can also double-click on any of the smaller one to display its video to the larger window.
The “Live View” page provides the following functions:
. Retrieve camera’s video stream
. Retrieve camera’s status
. Perform Live Sequence Viewing
. PTZ Control
. Perform PTZ Preset Sequence viewing
. Perform manual recording
. Take snapshot
. Receive audio of a video stream
. Send audio
. Control “Buzzer”
. Change web UI display language
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