Planet NVR-3210 User manual

User’s Manual
NVR-3210
32-Channel
Network Video Recorder
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Copyright
Copyright ©2011 by PLANET Technology Corp. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove
defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes
the entire cost of all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software. Further, PLANET reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation to notify any person of
such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance. (example-use only shielded interface cables when connecting to
computer or peripheral devices). Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two
conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this Device must accept
any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human
proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity when
working with electrical equipment. All guidelines of this and of the computer manufacture must
therefore be allowed at all times to ensure the safe use of the equipment.
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CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
WEEE Regulation
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To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation.
For energy saving, please remove theAC-plug to disconnect the device from the power circuit.
Without remove the AC-plug or switch off the device, the devices will still consuming power from
the power circuit. In the view of Saving the Energy and reduce the unnecessary power consuming,
it is strongly suggested to switch off or remove the DC-plug for the device if this device is not
intended to be active.
Revision
User’s Manual for PLANET 32-ch Network Video Recorder
Model: NVR-3210
Rev: 1.0 (December, 2011)
Part No. EM-NVR3210_v1.0

Tableof Contents
U1. Product DescriptionU...................................................................................................6
1.1 Product Features..............................................................................................6
1.2 System Requirements ......................................................................................7
1.3 Packet Content.................................................................................................7
1.4 Specification .....................................................................................................7
1.5 Physical Specifications .....................................................................................9
2. Install Hard Disk.......................................................................................................11
3. Connect to the NVR.................................................................................................14
3.1 Use Device Search Utility...............................................................................14
3.2 Access NVR with its default IP address..........................................................18
4. Live View .................................................................................................................19
4.1 Retrieve camera’s video stream .....................................................................20
4.2 Retrieve camera’s status ................................................................................21
4.3 Perform Sequence Viewing ............................................................................21
4.4 PTZ Control....................................................................................................21
4.5 Perform PTZ Preset Viewing ..........................................................................22
4.6 Live Video Control Buttons .............................................................................24
4.7 Change Web UI Display Language.................................................................27
5. Playback..................................................................................................................28
5.1 Methods to Search Playback Videos..............................................................29
5.2 Export Playback Videos to AVI Files...............................................................33
6. System Setup ..........................................................................................................35
6.1 System Configurations....................................................................................35
6.1.1 Network Settings ..................................................................................35
6.1.2 DDNS Server........................................................................................37
6.1.3 Time and Date......................................................................................40
6.1.4 User Account........................................................................................41
6.1.5 Group Privilege.....................................................................................42
6.1.6 Disk Setup............................................................................................43
6.2 Channel Configurations..................................................................................48
6.2.1 Add a Camera.......................................................................................48
6.2.2 OSD Settings........................................................................................52
6.2.3 PTZ Preset Settings .............................................................................53
6.2.4 PTZ Preset Sequence..........................................................................54
6.2.5 E-Map Setting.......................................................................................55
6.2.5.1 Local Map Setting..............................................................................55
6.2.5.2 Google Map Setting...........................................................................57
6.3 Event Configurations ......................................................................................59
6.3.1 General Settings...................................................................................59
6.3.2 I/O Settings...........................................................................................60
6.3.3 Event Servers.......................................................................................60
6.3.4 Event Triggers ......................................................................................63
6.4 Recording Configurations...............................................................................65
6.4.1 General Settings...................................................................................65
6.4.2 Schedule Recording.............................................................................67
6.5 System Options ..............................................................................................68
6.5.1 Device Information................................................................................68
6.5.2 Logs and Reports.................................................................................68
6.5.3 Maintenance.........................................................................................69
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6.5.4 Disk Status ...........................................................................................72
U6.5.5 USBBackupU...........................................................................................72

0B1. Product Description
PLANET NVR-3210 is the new model of Network Video Recorder (NVR) series designed for IP
surveillance system. Users can just turn on cameras and the NVR to easily protect their office and
property under the Ethernet / IP networks. The recorded video files can be saved in the NVR and no
need of using additional PC for files storage, which brings users a secure surveillance system with lower
total cost.
The NVR-3210 provides powerful central surveillance management capability with its bundled Central
Management Software (CMS). One NVR-3210 can manage up to 32 IP cameras via a connected IP
network. With the bundled CMS, the NVR system is expandable for multi-sites management of up to
1024 surveillance channels simultaneously*. With the NVR-3210, users can view remote surveillance in
real time and play back recorded videos via the bundled CMS software or the web browser. The NVR
also helps the administrators to monitor the surveillance system more efficiently by providing multi-
monitor and E-Map function.
The NVR-3210 not only supports PLANET IP cameras but also is compatible with most of major IP
camera brands in the market. Furthermore, the NVR-3210 can automatically search and find the
available cameras in the network and provide smart setup wizard program, so it greatly reduces users’
effort when setting up the system.
The NVR-3210 is suitable to fit in various network environments. Besides for small scale applications in
retail stores and SMB, the NVR-3210 offers 4 SATA disk storage supporting RAID 0 / 1 / 5 / 10 function
and able to be applied in large scale surveillance such as bank, enterprises, transportation, campus and
etc.
* The full version of CMS software can be purchased additionally to manage up to 1,024 channels by
working with the NVR-3210.
6B1.1 Product Features
Main Function:
Simultaneous Recording and Live Video Streams
Supports M-JPEG / MPEG-4 / H.264 compression
Manual or Schedule Recording of 32 IP Cameras simultaneously
Video resolution up to 5MP (2560 * 1920)
Management:
Up to 32 NVR, max. 1024 (NVR-3210) channels with the management software
Video recycle function makes the video recording in 7/24
Web-Based and management utility for easy configuration
Two-Way Audio function
E-Map interface in web and utility configuration
Auto discover by management software
Smart IP camera search
Exports record video file toAVI format
Multiple Languages support
Supports mobile phone remote view withAndroid, WinMo, Symbian S60, iPhone, Blackberry 4.6
Hardware:
Supports Real Time Clock (RTC)
Gigabit Ethernet port
E-SATA / VGA / USB interfaces supported
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Audio line-in , line-out , Mic port
Supports external UPS
Auto power-on and recording after power recovery
7B1.2 System Requirements
The following are minimum system requirements for the system to operate Network Video Recorder
(NVR):
Operating System
Microsoft® Windows® 2000 Professional, Windows® XP Professional (32 bit) or Windows® Server
2003 (32 bit) Browser Microsoft Internet Explorer 7 or above
CPU
Minimum Intel® Pentium® 4 2.4 GHz or higher (Dual Core is recommended) RAM Minimum 1 GB of
RAM, 2GB or above is recommended
Network
Minimum 10/100 Ethernet (Gigabit Ethernet is recommended)
Graphics Adapter
AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.(We highly recommend to work above the 1024
x 768 resolution to get the full experience of the software)
"
NOTE
Make sure your display DPI setting is set to default at 96DPI
To set DPI value, right-click on desktop, choose “Settings” tab >>
“Advanced” >> “General”
8B1.3 Packet Content
1 x NVR
1 x Power Cord
1 x RJ-45 Cable
1 x CD-ROM
1 x Quick Installation Guide
9B1.4 Specification
English
Product NVR-3210
Hardware Specification
Ethernet 1 x RJ-45, 10/100/1000Base-T
USB Interface 6 x USB2.0 for backup device and firmware upgrade
Storage Device 4 x 3.5” SATA hard disk connectors
RAID RAID 0 / 1 / 10 / 5
E-SATA 1, max. capacity 8TB
VGA 1 x D-Sub 15-pin (max. 1024 x 768)
Audio In/Out Line in / Line out / Mic
Button Power, Reset / Restart
LED Display 1 x Power
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1 x System
1 x Event
1 x LAN
Video Input 32 channels IP cameras
Weight 6.5 kg
Dimension (W x D x H) 318 x 198 x 205 mm
Consumption 200W
Power 100~240V AC, 0.7A / Max. 50/60Hz
Software Function
OS Embedded Linux
Video Resolution Up to 5MP ( 2560 x 1920)
Recording Mode Manual, Schedule, Continuous, Event
E-Map Web Browser, CMS utility
Network Service TCP/IP, UDP, DHCP, DNS, HTTP, ARP, ICMP, NTP,
UPnP
Network File Protocol Microsoft Networks (CIFS/SMB), Internet (HTTP), FTP
Network Feature
Web-Based administration
Network Time Protocol
Multiple users account
E-mail notification
System log
Firmware upgrade
Management Web Management
Bundled CV3-M256 CMS Management (up to 256 channel)
Optional CV3-M1024 CMS Management (up to 1024 channel)
Multiple Language English, German, French, Italian, Portuguese, Spanish,
Danish, Russian, Hungarian, Czech, Japanese,
Traditional Chinese, Simplified Chinese
Environment & Standard Conformance
Operating Temperature 0~40 Degree C
Operating Humidity 5 ~ 90% non-condensing
Storage Temperature -20~60 Degree C
Storage Humidity 5~90% (non-condition)
* The full version of CMS software can be purchased additionally to manage up to 1,024 channels by
working with the NVR-3210.

10B1.5 Physical Specifications
Front Panel
LEDs Color Description
System Amber
Firmware upgrade : blinking
System failure (AP fail) : off
System Normal : Solid
Event Amber Event Recording : Solid
No event : Off
Power Blue Power On/Restart/Reset to default/OS fail : Stays Solid
Button Description
Reset/Restart Press and release for restart. Press over 3 seconds to reset to default settings.System LED blinks until
release of the button
Power Press to start or shut down.
Connector Description
USB Connect your USB flash disk for firmware upgrade and backup.
Reset/Restart button
Power LED
Power Button
Event LED
System LED
USB
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Rear panel
Connector Description
USB Connect your USB flash disk for firmware upgrade and backup.
VGA VGA output
E-SATA External E-SATA HDD
Ethernet 10/100/1000 Mbps network.
Audio Line in/Line out/Mic
VGA
Ethernet
USB
E-SATA
Audio
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1B2. Install Hard Disk
1. Release the HDD tray by pulling the lock to the right.
2. Pull the HDD tray out of the case.
English
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3. Place the HDD in the tray and the bottom of the tray.
4. Put the HDD tray back to the case.
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5. Push the tray door back to the case to secure it.
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2B3. Connect to the NVR
There are various ways you can connect to the NVR and below are the suggested methods for
different network setup:
The NVR is placed in Ua network with a DHCP serverU: Connect to the NVR by using “Device
Search” Utility.
The NVR is placed in Ua network without DHCP serverU(or you are connecting to it directly): Access
NVR with its default IP (192.168.0.20).
11B3.1 Use Device Search Utility
If the NVR is placed in a corporate network or a local area network where a DHCP server is already
presented, pleaseinstall the “Device Search” utility from the bundled CD disk.
To begin, launch the Device Search” utility from the CD andproceed with the installation.

Please click “Next” to continue.
Please click “Install” to start the installation.
Once the installation is complete, please check the “Finish”.
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Please go to Start => Programs => NVR => Search NVR to run the search tool. Then you will see the
utility start search the network.
TheNVR should be located and its IP address should be displayed: Double-click on it and the program
should automatically access the NVR’s web administration page from your default browser.
You may change NVR’s IP address by click on the button highlighted below.
You will be prompted for the NVR’s login information before proceeding to change device’s IP address.
You may click on the button highlighted below to perform search again. Or double-click on any of the
search results to access NVR’s web administration page.
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Perform search again Access NVR’s web administration page
You should be prompted for the NVR’s username and password. Enter its default username
“admin” and password “admin” and then click ”OK” to enter the system.
Default User Name: admin
Default Password: admin
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12B
3.2 Access NVR with its default IP address
The NVR comes with a pre-configured static IP address “192.168.0.20”. However, it is only used
when there is no DHCP server presented in the network. Connect the NVR and PC to your switch or
hub, or connect the PC directly to the NVR using a crossover CAT5 Ethernet cable.
The PC that is connected directly to the NVR (or within the same local area network) should receive an
IP from it. Simply access the NVR from your web browser with NVR default IP address.
You should be prompted for the user name and password. Enter its default username “admin” and
password “admin” and then click” OK” to enter the system.
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3B4. Live View
The 32 channel NVR comes with a 32-video split window view with one video displays on a larger
window. Select a channel from the drop-down menu to display its video on the larger split window.
You can also double-click on any of the smaller one to display its video to the larger window.
he“Live View” page provides the following functions:
T
. Retrieve camera’s video stream
. Retrieve camera’s status
. Perform Live Sequence Viewing
. PTZ Control
. Perform PTZ Preset Sequence viewing
. Perform manual recording
. Take snapshot
. Receive audio of a video stream
. Send audio
. Control “Buzzer”
. Change web UI display language
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4.1 13BRetrieve camera’s video stream
The camera list is expanded and displayed on the Live
View page.
.Click “All” to display videos in the
32-video mode (NVR-3210)
.Click on a “Group” (ex. Group 1) to display videos from
cameras under that group in quad view.
.Click on any camera to display video in single-view mode