Plantronics Madone-M User manual

Madone/Madone-M
User Guide

Contents
Overview 3
Charge stand 3
Headset 3
USB Bluetooth adapter 4
Connect and pair 5
Connect to PC 5
Pair your headset 5
Fit and charge 6
Right or left 6
Charge your headset 6
Load software 7
Customize your headset 7
The Basics 8
Make/Take/End Calls 8
Mute/unmute 8
Volume 8
Play or pause music 8
Track selection 8
Use sensors 8
ANC 9
More Features 10
DeepSleep Mode 10
Pair multiple devices 10
What's in the box 11
Support 12
2

([ ])
ANC
Volume up/down
Track backward
Play/pause music
Track forward
ANC Active noise cancelling
Charge port
Active call = mute/unmute, call waiting (softphone only). Idle = open mic
Headset LEDs
Call button ([ ])
Power button
Bluetooth pair button
Overview
Charge stand
Headset
3

USB LEDs What they mean
Red and blue flashes Pairing
Solid Blue Pairing successful; Connected
Blue flashes On a call
Solid red Mute active
Purple flashes Streaming music/media from computer
USB Bluetooth adapter
4

Your Bluetooth USB adapter comes pre-paired to your headset.
1Insert the Bluetooth USB adapter into your laptop or PC (not docking station).
2Headset call control Some softphones require downloading Plantronics Hub for Windows and
Mac at plantronics.com/software for headset button functionality.
NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced
settings and options.
1To put your headset in pair mode, press and hold the power button towards the Bluetooth icon
until you hear "pairing" and the headset LEDs flash red and blue.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT_Madone.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
Connect and pair
Connect to PC
Pair your headset
5

To position the microphone on the right or left side, rotate the microphone boom up and over.
Adjust the boom so it points to the corner of your mouth.
TIP Your headset is smart enough to know what side you are wearing it on and all headset controls
including L/R audio channels will switch with your boom side preference.
Charge your headset with the charge stand or the micro USB cable. Choose:
•Charge stand
•Micro USB cable
The headset LEDs flash when charging. It takes up to 2 hours to fully charge your headset. The
LEDs turn off once charging is complete.
Fit and charge
Right or left
Charge your headset
6

Some softphones require downloading Plantronics Hub for Windows and
Mac for headset button functionality.
Load Plantronics Hub for Windows and Mac by visiting plantronics.com/software.
Manage your headset settings by downloading Plantronics Hub for Windows and Mac on your
computer or Plantronics Hub for iOS and Android on your phone by visiting
plantronics.com/software.
Plantronics Hub iOs and Android Windows and Mac
Turn features on/off X X
Change headset language X
Update firmware X
Customize headset settings X X
View user guide X
Load software
Customize your headset
7

([ ])
ANC
Answeror end a call
Tap the Call button.
Answera second call
First, tap the Call button to end current call, then tap the Call button again to answer new
call.
Call back last call (smartphone)
To dial your last number you dialed, double-tap the Call button.
Voice dial (smartphone)
If your smartphonehas a voice-enabled assistant, press and hold the Call button for 3
seconds and wait for the phone prompt.
While on an active call, choose:
• Tap the red Mute button
• Take o/put on your headsetwhile onan active call (active smartsensors)
Mute on reminder*
If you have muted an active call and you start to speak, a voice prompt or toastreminds you
that you are on mute. Manage your mutesettings and mutealerts bydownloading Plantronics
Hub for Windows and Mac atplantronics.com/software.
NOTE*Plantronics Hub for Windows and Mac required. Download at plantronics.com/software
Hear yoursurroundings
Tap the red Mute button whilenot on a call to hear your surroundings.
Rotate thevolume wheel forward (+) or backward (–) to control the volume.
Tap the Audio button.
NOTE Withsmart sensors active, taking off the headset will pause music and putting them on will
resume it.
Tap the Forward button or Backbutton to control the track selection.
The Basics
Make/Take/End Calls
Mute/unmute
Volume
Play or pause music
Track selection
8

With active sensors putting on the headset will: taking off the headset will:
Call answer the call mute the headset
Music/media resume music/media (if playing
previous to taking o)
pause music/media (if playing)
Mute unmute if on an active call mute if on an active call
Disable sensors
To disable the sensors, hold both theMute and Call buttons for more than 6 secondsuntil
theLED ashes purple then red. Repeat toreactivate; the LED ashes purple then blue.
Reset sensors
You may need to reset thesensors if they are not working asexpected.
To reset the sensors, charge your headset onthe chargestand for 10 seconds.
Active Noise Cancelling (ANC) reduces unwanted noise.
Slide the switch towardsANC to activate.
Use sensors
ANC
9
Smart sensors respond whenyou put on or take o your headphones.

If you leave your headphones powered on but out of range of your paired phone for more than 7
days, your headset conserves its battery power by entering into DeepSleep mode.
Once back in range with your phone, press the Call control button to exit DeepSleep mode.
Your headset can pair with up to 8 devices but only maintain 2 connections simultaneousl; this
includes the Bluetooth USB adapter.
If you choose to pair multiple devices and want to switch devices, manually disconnect a
device from the Bluetooth settings menu to allow the headset to connect to a third paired
device.
Answer calls from a second device
It's easy to answer calls from two devices (including PC softphone).
When on a call, you hear a ringtone notification of the incoming call from the second paired
device.
To answer a second call from the other device, end the current call (tap Call button) so the new
call automatically answers.
If you choose to not answer the second call, it will go to voicemail.
More Features
DeepSleep Mode
Pair multiple devices
10