Plantronics Savi 8240 UC User manual

Savi 8240/8245 UC
Wireless Headset System
User Guide
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Contents
DECT Information 3
DECT Enhanced Security 3
Overview 4
Headset Basics 4
DECT USB adapter 4
Charge stand 5
Charge accessory 5
Fit and charge 6
Customize Your Headset 6
Charge Your Headset and Spare Battery 10
Talk time 10
Headset battery status 10
Replace rechargeable battery 11
Connect to PC 12
Subscribe USB adapter again 12
Configure USB adapter 13
Load software 14
Plantronics Hub configurable settings 14
The basics 15
Headset Basics 15
Power on/off 15
Make, answer, end calls 15
Adjust volume 15
Mute 15
Interact with Microsoft softphone 15
Set up a conference call 15
More Features 17
Change voice prompt language 17
Optimize audio quality 17
Limit office noise 17
Set the range 17
Troubleshooting 18
Headset 18
Softphone 18
Support 20
2

DECT products should never be used outside the region in which they were originally purchased
and intended to be used.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by
country. DECT 6.0 devices are generally authorized for use in the US/Canada/Mexico. Use of this
DECT 6.0 product in unauthorized countries is a violation of law, may disrupt
telecommunications networks and devices, and can subject you to fines and penalties by
regulatory agencies.
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced
Security from the DECT Forum and ETSI. These improvements cover registration, authentication,
authorization and encryption procedures. Plantronics DECT products are now secure against all
the known vulnerabilities that were highlighted by the public announcements of the Chaos
Communication Congress in 2009.
Plantronics DECT products have been tested against and passed the DECT Forum security
certification requirements and consequently have been granted 'DECT Forum security' logo
certification.
Plantronics products using the new enhanced version of DECT that includes these security
improvements are marked on the base with the DECT Forum security logo.
DECT Information
DECT Enhanced Security
3

1 2 3 4 5 6 7 8
1Earloop 5Call button/Press to interact with Microsoft
Teams (app required)
2Eartip 6Battery
3Mute button 7Headset LED
4Volume button 8Microphone
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
NOTE USB connection may vary but function is the same
USB LEDs Status
Solid red Headset is powered off
Solid red Headset is not subscribed (if headset is powered on)
Red and blue flashes Subscribe mode
Solid blue Subscription successful; connected
Triple blue flashes Incoming call
Blue flashes On a call or streaming media
Solid red Call is muted
Red flashes Call on hold
Red flashes Update in progress
Overview
Headset Basics
DECT USB adapter
4

Savi 8240 UC
NOTE Charges headset
Savi 8245 UC
NOTE Charges headset and battery
Savi 8240 UC
NOTE Charges headset
Savi 8245 UC
NOTE Charges headset and battery
Charge stand
Charge accessory
5

After you install the headset battery, choose one of the three headset
wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit
to assemble it and optimize the position of the microphone.
Install the Headset Battery
Position the battery as shown on the headset and slide into position until the battery snaps into
place.
NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.
Use the Fit Kit to Assemble Your Headset
Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or
behind-the-head.
Right Over-the-Ear Assembly
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it
onto the headset. Rotate the earloop up 90°.
90º
NOTE Ensure the earloop is flat against the headset before rotating.
2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
Fit and charge
Customize Your Headset
6

3To correctly position your headset, see Position Your Headset.
Left Over-the-Ear Assembly
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it
onto the headset. Rotate the earloop up 90°.
90º
NOTE Ensure the earloop is flat against the headset before rotating.
2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
3To correctly position your headset, see Position Your Headset.
Position Your Headset
When you wear the headset, the microphone should rest as close to your cheek as possible
without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the
position of the headset.
1Slide the headset over and behind your ear and fit the eartip into your ear.
2Holding the base of the headset, push it in and back towards your ear to allow the pivoting
earpiece to bring the microphone close to your mouth. As the base of the headset moves
backwards, you will feel soft clicks until the microphone rests close to your cheek.
7

Over-the-Head Assembly
1Hold the headband so it is aligned to receive the headset as shown and insert the headset into the
headband.
2Rotate the headset up. The headband can be worn on the right or left side.
3To optimize the position of the headset, push the headset in so the microphone is close to your
mouth.
Behind-the-Head Assembly
1Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up
90°. If you want to wear it on the left, switch the stem to the left side of the headband.
8

2Choose the size and style of the eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the eartip points to the microphone.
3To position your headset correctly, first slide the stem of the headband so the headset fits
comfortably.
4With a finger on the headset indicator light, push in until the microphone rests as close to your
cheek as possible without touching.
9

Charge your headset
Place the headset in the charge cradle. The headset charging LED flashes when charging the
headset and turns off when the headset is fully charged. Charge for at least 20 minutes prior to
the first use. A full charge takes 3 hours.
Charge spare battery
Charge spare battery, if applicable, by placing in the battery compartment of your charge stand or
charge accessory and connecting to USB power source.
Replace battery during a call
You can replace your headset battery even during active calls.
1While on a call, remove your headset battery. Your headset mutes.
2Replace with a charged spare battery.
3Ensure that the battery's Power switch is in the on position, revealing green color.
4You hear "base connected" and "mute off" when the battery is replaced and you are reconnected to
your call.
With a full charge, the headset provides up to 4.5 hours of continual talk time in wideband mode
and up to 6.5 hours in narrowband mode. Changing batteries mid-conversation provides
unlimited talk time.
Determine your headset battery status:
• Listen to the voice prompts after powering on the headset
Charge Your Headset and
Spare Battery
Talk time
Headset battery status
10