Plantronics Voyager 4200 UC series User manual

Voyager 4200 UC Series
User Guide

Contents
Headset overview 3
Be safe 3
USB Bluetooth adapter 4
Connect and pair 5
Connect to PC 5
Configure USB adapter 5
Pair to mobile device 5
Pair USB adapter again 6
Fit and charge 7
Wear on the right or left 7
Charge 7
Check headset battery status 7
Load software 8
The Basics 9
Power on/off 9
Adjust the volume 9
Make/Take/End Calls 9
Play or pause audio 10
Track selection 10
Fast forward/rewind 10
Voice control 10
More Features 11
Select language 11
DeepSleep Mode 11
Online indicator 11
Update firmware 12
Headset recovery 12
Support 13
2

:02
2x1x
1x
3x
Siri
Google Assistant™
LEDs
Mute/unmute
Power
Bluetooth®pairing
Volume
Call
Siri®, Google
Assistant™
Voice control: Siri®, Google Assistant™, Cortana
Play/pause*
Next track*
Previous track*
NOTE *Functionality varies by application. May not function with web-based apps.
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Headset overview
Be safe
3

USB LEDs What they mean
Red and blue flashes Pairing
Solid Blue Pairing successful; connected
Blue flashes On a call
Solid red Mute active
Purple flashes Streaming music/media from computer
NOTE Adapter design may vary
USB Bluetooth adapter
4

Your Bluetooth USB adapter comes pre-paired to your headset.
1Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2The USB adapter LED flashes blue and then turns solid blue to indicate the headset is connected to
the USB adapter. If you are wearing your headset you will hear “PC connected” to indicate the
connection has been established. When on a call, the LED on the USB adapter will flash blue.
When not on a call the LED will be solid blue.
3OPTIONAL Load Plantronics Hub for Windows and Mac by visiting plantronics.com/software. This
will allow you to customize your headset behavior through advanced settings and options.
Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music,
you will need to configure your Bluetooth USB adapter.
Windows
1To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound
> Playback tab. Select Plantronics BT600, set it as the Default Device and click OK.
2To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >
Communications tab and select the desired parameter.
Mac
1To configure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound. On
both the Input and Output tabs, select Plantronics BT600.
1To put your headset in pair mode, slide and hold the Power switch away from the off position
until you hear "pairing" and the headset LEDs flash red and white.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT V4210 Series / PLT V4220 Series.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
Connect and pair
Connect to PC
Configure USB adapter
Pair to mobile device
5

Typically, your USB adapter is pre-paired to your headset. In the event that your adapter is
disconnected or bought separately, you will need to pair the adapter to your headset.
1Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your
computer to recognize it.
2Put your headset in pair mode.
3Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button
with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
NOTE Adapter design may vary
Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth
USB adapter LED is solid blue.
Pair USB adapter again
6

To position the microphone on the right or left side, rotate the microphone boom up and over.
Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth.
IMPORTANT For true stereo sound, wear the boom on your right side.
It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
R
There are 3 ways to check the headset battery status. Choose:
• Plantronics Hub for iOS/Android: check the home screen
• Plantronics Hub for Windows/Mac: click on the Plantronics Hub headset icon in the system tray or
menu bar to view battery status
• Slide and release the Power switch away from the off position. Listen to the voice alert or
observe the headset LEDs.
R
Headset LED behavior while charging
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
TIP To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.
Fit and charge
Wear on the right or left
Charge
Check headset battery
status
7

NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable
headset control (answer/end and mute) functionality.
• Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
• Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store
or Google Play.
Manage your headset settings with your computer or mobile device with Plantronics Hub for
Windows and Mac or Plantronics Hub for iOS and Android, respectively.
Plantronics Hub iOS and Android Windows and Mac
Call control for softphones available for some
softphones
X
Change headset language X X
Update firmware X X
Turn features on/off X X
View user guide X X
Battery meter X X
Find MyHeadset X
Load software
8

:02
2x1x
1x
3x
Siri
Google Assistant™
Slide the switch to power on or off.
Tap the Volume up (+) or down (–) button.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
Answer or end a call
Tap the Call button.
Answer a second call
First, tap the Call button to end current call, then tap the Call button again to answer new call.
Mute
While on an active call, tap the red Mute button.
Hold a call
Double-tap the Call button to put a call on hold. Tap the Call button again to answer an
incoming call.
NOTE Up to 2 calls can be put on hold.
Switch between calls (flash)
Double-tap the Call button to switch between calls.
NOTE Flash functionality works only between calls of the same type. Flash does not work between
mobile and softphone calls.
Call back last call (smartphone)
To dial your last number you dialed, double-tap the Call button.
Answer calls from a second device
It's easy to answer calls from two devices (including softphone).
When on a call, you hear a ringtone notification of the incoming call from the second paired
device.
The Basics
Power on/off
Adjust the volume
Make/Take/End Calls
9

To answer a second call from the other device, first tap the Call button to end the current call
and tap the Call button again to answer the new call. If you choose to not answer the second call,
it will go to voicemail.
Tap the Call button.
Double-tap the Call button to skip to the next track or triple-tap the Call button to play the
previous track.
NOTE Functionality varies by application. May not function with web-based apps.
Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call button to
rewind.
NOTE Functionality varies by application. May not function with web-based apps.
Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds until you hear the
tone. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice
controls.
Play or pause audio
Track selection
Fast forward/rewind
Voice control
10

You can wirelessly change your headset language using Plantronics Hub software. Download:
plantronics.com/software. Choose:
• With your headset paired to your smartphone, select headset language in Plantronics Hub for iOS/
Android
• With your headset connected to your computer via USB adapter or cable, select headset language
in Plantronics Hub for Windows/Mac*
*USB adapter not included in all models.
If you leave your headphones powered on but out of range of your paired phone or USB adapter
for more than 7 days, your headset conserves its battery power by entering into DeepSleep mode.
Once back in range with your phone or USB adapter, press the Call control button to exit
DeepSleep mode.
Your headset LEDs flash red to inform others that you are on a call. Manage settings in Plantronics
Hub.
R
More Features
Select language
DeepSleep Mode
Online indicator
11

Keep your firmware up-to-date to improve performance and add new features to your headset.
Update your firmware using your computer or mobile device with Plantronics Hub for
Windows/Mac or Plantronics Hub for iOS/Android, respectively. Download Plantronics Hub at
plantronics.com/software. Choose:
• Plantronics Hub for Windows/Mac: With your headset connected your computer, check Updates
for available firmware update
• Plantronics Hub for iOS/Android: With your headset paired to your smartphone, check Settings
for available firmware update
While updating firmware:
• Remove your headset from your ear. Do not use your headset or device until the update is
complete.
• Disconnect your headset from other devices such as phones, tablets and computers
• Do not start a second update from a second device
• Do not stream media on your smartphone
• Do not answer or place a call
NOTE Smartphone: If you receive a lot of calls, emails or texts, try turning on the Do Not Disturb
feature in your smartphone's settings while you update.
If you have several failed attempts at an over-the-air firmware update, or if your headset becomes
unresponsive, take the following steps:
1Download and install Plantronics Hub for Windows/Mac at plantronics.com/software
2Connect your headset to your computer using a USB cable
3Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your
Product ID (PID) to complete the recovery
Find your Product ID (PID). Choose:
• Plantronics Hub app's headset recovery instructions
• Plantronics Hub app's home screen
Update firmware
Headset recovery
12

Support
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc. Plantronics B.V.
345 Encinal Street
Santa Cruz, CA 95060
United States
Scorpius 171
2132 LR Hoofddorp
Netherlands
©2018 Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. Apple and Siri are
trademarks of Apple Inc., registered in the US and other countries. All other trademarks are the property of their respective owners.
Patents pending.
212340-06 (10.18)