Plantronics RIG User manual

RIG
User Guide

Contents
Welcome 3
What's in the box 4
System overview 5
Be safe 6
Headset basics 7
Installing a microphone 7
Using the inline microphone 8
PC setup 9
Xbox 360 setup 10
Xbox 360 optical cable setup 10
Xbox 360 component setup 11
Xbox 360 HDMI setup* 12
Sony Playstation setup 13
PS3 optical cable setup 13
PS3 component setup 14
PS4 setup 15
PS Vita setup 16
The mixer 17
Powering up 17
Connecting a mobile device 17
Master volume control 17
Mic rocker switch 18
Game/chat sound balancer 18
Game/mobile sound balancer 19
Mixing and controlling music from a mobile device 19
Take calls. Keep playing. 20
Master mute 20
Equalizer 20
Combo chat 21
FAQ 22
Support 23
2

Congratulations on the purchase of your new RIG Headset + Mixer! Plantronics Gaming would
like to welcome you into the RIG family of high-end audio products.
RIG was designed from the ground up for deeply immersive game audio but without losing
your connection to the world. When connected to a mobile device, RIG blends game and chat
with mobile audio, apps, and alerts—and best of all—enables you to take calls without pausing
the game.
This guide will help you get set up and start exploring all RIG has to offer.
GLHF!
Welcome
3

Headset Mixer Boom microphone/cable
Xbox LIVE®chat cable RCA piggyback cable
Optional in-line microphone/
cable
What's in the box
4

Headset
1
3
2
1Headband adjustment 3Microphone port
2Right ear indicator
Mixer
1
3
5 6
7
9
8
2
4
1Power on/off 6Game/chat sound balancer
2Master volume dial 7Call button
3Mobile microphone 8Equalizer button
4Game microphone 9Master mute button
5Game/mobile sound balancer
System overview
5

Boom microphone/cable
1
1Boom
Optional inline microphone/cable
1
2
1Call button 2Mute switch
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Be safe
6

Designed to connect and mix audio from your mobile device with a game
console or PC, the mixer shines when integrated with a mobile device. This
next section enables you to get the most out of everything RIG can do for
your game.
Installing a microphone and switching cables is fast and easy. Two microphones are included: a
boom microphone/cable for the best gaming audio experience and a low profile in-line
microphone/cable to use with mobile devices.
1Insert the connector of the desired microphone cable into the port located on the bottom left
ear cup of the headset.
PRO TIP For proper performance, make sure that the microphone is fully seated in the left ear cup.
Press the microphone boom firmly into the port until you feel it lock into place.
2If you are using the boom/microphone cable, adjust it so the boom microphone is near your
mouth for the best fidelity.
PRO TIP The Master mute button will also glow red when the headset jack is disconnected or
improperly connected to the mixer. Be certain that the headset jack is fully inserted into the mixer. As
the headset connects properly to the mixer, the red light on the master mute button will
automatically shut off.
Headset basics
Installing a microphone
7

Use the stealth inline microphone for the occasions when connecting directly to a mobile
device. The controls are easy to use and perfect for mobile calls, gaming and music on-the-go.
Use the boom microphone for gaming sessions.
1
2
1. Call button
2. Mute button
1Make a call To make a call, dial the number on your mobile device.
2Answer a call To answer a call, press the call control button.
3End a call To end a call, press the call button again.
4Adjust volume To adjust volume, adjust it on your mobile device.
5Mute To mute the call, switch the mute button up towards the headset. To unmute, move it back
down.
PRO TIP If the inline cable is plugged into the mixer, the Call button on the inline microphone will be
disabled and will not perform any call control functions.
Using the inline
microphone
8

1Make sure the boom microphone is attached properly to the headset. Insert the headset 3.5mm
plug into the headset jack on the front of the mixer located under the RIG logo tab, on the left
side.
2Attached to the mixer is a set of cables that includes a long cord with a 3.5mm audio and USB
connectors. Plug the USB into an available port on your PC and the 3.5mm into the
headset/headphone speaker jack.
For proper function, make sure that the USB connector is plugged into the PC itself and not an
external USB power source
3For best performance, assign "Plantronics RIG" as the PC microphone via USB. Game audio is
received via the 3.5mm input. Having these two connections provides discrete audio streams to
the mixer, enabling balance of voice-to-game sound on-the-fly with the game/chat sound
balancer without having to adjust software settings during a game.
PRO TIP Dedicated VoIP software, such as Skype, Ventrilo, and Team Speak all enable discrete
assignment of microphone transmit/receive to the mixer USB device. However, some games that
provide in-game VoIP may not enable discreet assignment of voice/game audio. Adjustment will need
to be done using the in-game software.
4Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
PC setup
9

How you connect your Xbox 360's audio/video to your TV will generally be
the most important factor in how audio is connected to the mixer.
Use this setup if your TV or primary audio device has an optical port, and you have an optical
cable (not included in package, sold separately by other manufacturers). An optical cable is an
optional connection method that offers the highest performance audio possible with the mixer.
HDMI
1Attach a Toslink digital optical cable to the appropriate port on your Xbox 360 (Xbox 360 Slim
models or to the Microsoft AV Adapter with included optical audio port), HDTV, A/V Receiver, or
other audio device.
2Plug the opposite end of the optical cable into the optical port on the rear of the mixer.
On your Xbox, go to Settings > System > Console Settings > Audio. Then select Digital Output >
Digital Stereo.
3Make sure the boom microphone is attached properly to the headset. Insert the 3.5mm plug
into the headset jack on the front of the mixer located under the RIG logo tab, on the left side.
4Insert the included Xbox Live chat cable into the 2.5mm jack (smaller of the two) located to the
right of the headset jack on front of the mixer. Insert the other end into your Xbox game
controller. For best performance, use the connector with the 90 degree angled plug attached to
the Xbox 360 controller and the straight plug connected to the mixer.
5Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
Xbox 360 setup
Xbox 360 optical cable
setup
10

R
L
V
1Make sure the boom microphone is attached properly to the headset. Insert the 3.5mm plug
into the headset jack on the front of the mixer located under the RIG logo tab, on the left side.
2Connect the USB cable from the mixer into a USB port on the Xbox 360. For proper function:
make sure that the USB connector is plugged into the Xbox 360 itself and not an external USB
power source.
3Attach the included 3.5mm-to-RCA Piggy back adapter to the end of the long 3.5 mm plug cable.
4Attach the RCA Piggyback in-between the Xbox AV cable (included with most Xbox 360 models)
and the primary audio source (TV, receiver, etc).
5Insert the included Xbox Live chat cable into the 2.5mm jack (smaller of the two) located to the
right of the headset jack on front of the mixer. Insert the other end to the Xbox game controller.
For best performance, use the connector with the 90 degree angled plug attached to the Xbox
360 controller and the straight plug connected to the mixer.
6Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
Xbox 360 component
setup
11

*Some components sold separately.
HDMI
1Make sure the boom microphone is attached properly to the headset. Insert the 3.5mm plug
into the headset jack on the front of the mixer located under the RIG logo tab, on the left side.
2Connect the USB cable from the mixer into a USB port on the Xbox 360 (For proper function:
make sure that the USB connector is plugged into the Xbox 360 itself and not an external USB
power source. .
3Attach the included 3.5mm-to-RCA Piggy back adapter to the end of the long 3.5 mm plug cable.
•Option 1: Attach the RCA Piggyback to the AV HDMI adapter. This adapter is not included and is
sold separately by Microsoft and other manufacturers. Plantronics does not supply this
component. Attach the AV HDMI adapter into the Xbox 360.
•Option 2: Alternatively, if your TV or AV Receiver has an available RCA audio out or a 3.5mm
headphone feature, connect the audio cable directly to your TV. You may need to change the
audio settings of your TV to pass audio through to an external device and turn off the TV
speaker. Note that the USB cable must still be connected to the Xbox 360 for power.
4Insert the included Xbox Live chat cable into the 2.5mm jack (smaller of the two) located to the
right of the headset jack on front of the mixer. Insert the other end to your Xbox game
controller. For best performance, use the connector with the 90 degree angled plug attached to
the Xbox 360 controller and the straight plug connected to the mixer.
5Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
Xbox 360 HDMI setup*
12

How you connect your Sony PS3 and PS4's audio/video to your TV will
generally be the most important factor in how audio is connected to the
mixer.
Use this setup if your TV or primary audio device has an optical port and if you have an optical
cable (not included in package, sold separately by other manufacturers). An optical cable is an
optional connection method that offers the highest performance audio possible with the mixer.
R
L
V
1Make sure the boom microphone is attached properly to the RIG headset. Insert the 3.5mm plug
into the headset jack on the front of the mixer located under the RIG logo tab, on the left side.
2Attach a Toslink digital optical cable to the appropriate port on your Playstation 3, HDTV, A/V
Receiver, or other audio device.
3Plug the opposite end of the optical cable into the optical port on the rear of the mixer.
4Set the audio settings to enable chat with the microphone on the PS3. Go to: Settings >
Accessory Settings > Audio Device Settings > Input Device (select "Plantronics RIG") > OK
5Set the audio settings on the PS3 to output both TV (HDMI) and the mixer. Go to: Settings >
Sound Settings > Audio Output Settings > Audio Multioutput > On
6Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
Sony Playstation setup
PS3 optical cable setup
13

1Make sure the boom microphone is attached properly to the headset. Insert the 3.5mm plug
into the headset jack on the front of the mixer located under the RIG logo tab, on the left side.
R
L
V
2Connect the USB cable from the mixer into an available USB port on the PS3.
3Attach the included 3.5 adapter/RCA piggyback to the end of the long 3.5 mm plug cable.
4Attach the RCA piggyback in between the PS3 AV cable (included with all PS3 models) and the
primary audio source (TV, receiver, etc).
NOTE Alternatively, if your TV has RCA audio out or a 3.5mm headphone feature, connect the audio
cable to your TV. You may need to change the audio settings of your TV to pass audio through to an
external device and turn off the TV speaker.
5Connect the USB cable from the mixer into a USB port on the PS3. For proper function, make
sure that the USB connector is plugged into the PS3 itself and not an external USB power
source.
6Set the audio settings on the PS3. Go to: Settings > Accessory Settings > Audio Device Settings >
Input Device (select "Plantronics RIG") > OK
7Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
PS3 component setup
14

Install the latest PS4 operating system
Installing System Update V1.50 is required to use the voice communication features. You must
also sign into your account on the PlayStation Network.
PRO TIP Ensure you have the latest PS4 operating system
1On the PlayStation Dynamic Menu, select Settings > System Software Update.
2If necessary, follow the on-screen instructions to download and install the latest operating
system on your PS4.
Connect the headset and mixer
HDMI
1Make sure the boom microphone is attached properly to the headset. Insert the 3.5mm plug
into the headset jack on the front of the mixer located under the RIG logo tab, on the left side.
2Connect an TOSlink optical cable (sold separately) from the optical input on the rear of the
mixer to the optical output on the back of the PS4.
3Connect the USB cable from the mixer into an available USB port on the PS4.
Configure PS4 settings
1On the PlayStation Dynamic Menu, select Settings > Sound and Screen > Audio Output Settings
> Primary Output Port > Digital Out (Optical).
2Again select Audio Output Settings > Output to Headphones > Chat Audio (default) (ensure Chat
Audio is selected and not All Audio).
3For the third time, select Audio Output Settings > Audio Format (Priority) > Linear PCM (default).
PRO TIP If RIG isn't detected by the PS4 then Output to Headphones will be grayed out under the
Audio Output Settings. To correct this, unplug the USB cable and plug the cable into the PS4 again.
The PS4 will prompt you to assign the "Headset" to a user. At this point, assign it to your user account
and the Output to Headphones option should be available to you.
PRO TIP If your voice chat suddenly stops working mid-game, press and hold the PlayStation button
for around three seconds to pull up the quick settings. Select Adjust Device and ensure that Volume
Control (Headphones) isn't grayed out and that Output to Headphones is set to Chat Audio and not All
Audio.
4Find a good balance of game and voice audio by adjusting the game/chat sound balancer on the
right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will enable
equal volume of both game and voice audio signal. Sliding the control upward makes game
sound louder and voice (game chat) quieter. Sliding the control downward increases voice (game
chat) while making game audio quieter.
PS4 setup
15

1Insert the 3-pole connector of the inline microphone cable into the port located on the bottom
of the left ear cup of the headset.
2Insert the 4-pole connector into the 3.5mm jack on the PS Vita.
PS Vita setup
16

PRO TIP The mixer must be connected via USB to the platform that you are using it with for proper
operation. External USB power adapters will NOT function correctly. Do not shake or taunt the mixer.
Rotate the outer Master volume dial to the right (clockwise) to turn on the mixer. By default,
both orange and blue lights will illuminate indicating proper enumeration, then settling on the
Game mode (orange) or Mobile mode (blue) that the Mic rocker switch is deployed to. Rotate the
Master volume dial left (counter-clockwise) until the white line meets the white dot on the mixer
to turn off the mixer. A slight detent indicates the off position and the mixer lights and audio
will power down.
Remove the short mobile cable connector from the rubber caddy along the main cable and
connect it firmly into your mobile device.
PRO TIP Make sure the mobile device is powered on and volume is set to an appropriate level (a
good rule of thumb is to set devices to at least 50% volume).
The Master volume dial controls the sum volume level of all audio devices connected to the
mixer.
Turn the Master volume dial to the right to increase volume and to the left to decrease volume.
The mixer
Powering up
Connecting a mobile
device
Master volume control
17

CAUTION Do not use headsets at high volumes for an extended period of time. Doing so can cause
hearing loss. Always listen at moderate levels. See for more information on headsets and hearing.
In the center of the mixer, the large, glossy paddle controls many elements of the audio
experience. Not only does the Mic rocker switch control which device your microphone
transmits (Tx) to—like the connected console or mobile device—it also shapes what you hear.
For example, when the Mic rocker switch is deployed to the Game Mode (glows orange), the
Game/chat sound balancer on the right side becomes active, and controls the balance between
game sound and game chat. Additionally, the microphone is only active to the game chat (ex.
Xbox LIVE, Skype, etc.), and muted to connected mobile devices. However, mobile audio (Rx)
can be heard, and the level controlled by the Game/mobile sound balancer.
When the Mic rocker switch is deployed to Mobile mode (glows blue), the Game/mobile sound
balancer on the left side is active, and controls the balance between mobile sound and game
sound. The microphone is now only active to connected mobile devices, and transmission is
MUTED to game chat (Xbox LIVE, Skype, etc.). In the default configuration, the mixer also
mutes incoming (Rx) game chat.
In summary, the Mic rocker switch performs a macro function, or in other words, does several
things at once.
For example, switching the Mic rocker switch from Game mode (orange) to Mobile mode (blue)
causes the following to occur:
•Microphone transmission (Tx) to mobile connected device is unmuted
•Microphone transmission (Tx) to Game chat (Xbox LIVE, Skype, etc) is muted
•Incoming Game chat (Rx) is muted (default mode)
• [GAME/CHAT SOUND] balancer now actively controls the Game Sound volume. This enables a
lower setting of game sound, if desired, when taking a phone call.
PRO TIP Switching the Mic rocker switch from Mobile mode (blue) to Game mode (orange) reverses
all four of the above to their previous states.
When the Mic rocker switch is deployed to the Game mode (orange), the Game/chat sound
balancer is active and controls the balance of game audio to game chat.
Mic rocker switch
Game/chat sound
balancer
18

Find a good balance of game and voice audio by adjusting the Game/chat sound balancer on
the right side of the mixer (over the orange LEDs). Remember that the 3 o'clock position will
enable equal volume of both game and voice audio signal. Sliding the control upward makes
game sound louder and voice (game chat) quieter. Sliding the control downward increases
voice (game chat) while making game audio quieter.
When the Mic rocker switch is deployed to the Mobile mode (blue), the Game/mobile sound
balancer is active and controls the balance of game audio to mobile audio (Rx). Remember that
the 9 o'clock position enables each game and mobile audio source to be heard at full volume.
Sliding the control upward makes game sound louder and mobile audio quieter. Sliding the
control downward increases mobile volume while making game audio quieter.
PRO TIP: Most people will prefer game sound to be present while taking a mobile call, but not
as loud as when they are playing normally. The best setting for the Game/mobile sound
balancer is some where between 9 o'clock and the bottom of the slider travel. This way, game
sound is always lowered automatically when deploying the Mic rocker switch to the Mobile
mode and accepting a call. If you listen to music while gaming, attenuate the volume by using
the control on your mobile device.
To mix music with game audio, play music from a connected mobile device's music player or
any other choice of media app. The Call button on the mixer acts as a play/pause and track
forward/back control with most mobile devices.
NOTE The phone volume must be set loud enough to hear through standard headphones/earbuds in
order for the mixer to amplify the sound. A good rule of thumb is to start out from at least 50% or
greater volume on the connected mobile device.
PRO TIP Music isn't the only thing that can be mixed in and smartphones aren't the only devices
that are compatible. Consider the possibilities: watching a Twitch.tv stream via a connected laptop,
Skype video chat via connected tablet, and listening and playing along with walkthroughs on YouTube
instead of pausing gameplay to watch the video. RIG enables a dedicated mobile channel for audio
and chat - take advantage! Play more. Pause less.
Game/mobile sound
balancer
Mixing and controlling
music from a mobile
device
19

1To answer a call from your mobile device while in a game, flip the Mic rocker switch to the
Mobile mode (blue) and tap the Call button .
The mixer enables toggling back-and-forth between game chat and mobile calls without
disconnecting either conversation. The Mic rocker switch determines which party receives
transmission (Tx) from the microphone. In default mode, game chat (Rx) is also muted when
toggled to the Mobile mode. Mobile audio (Rx) can be heard in both modes.
PRO TIP Answering a phone call by using the connected mobile device is another way to pick up the
call, but be sure to flip the Mic rocker switch to the Mobile mode (blue). Remember that the
microphone is muted to the mobile side unless it is in Mobile mode (blue).
2To end the call, tap the Call button again. The Mic rocker switch can be in either position when
answering or ending a call.
3To make a call from a connected mobile device, flip the Mic rocker switch to the Mobile mode
(blue) and dial using the connected device.
The Master mute button on the bottom center of the mixer mutes the microphone
transmission (Tx) to all connected devices globally. When activated, the button glows red.
PRO TIP The Master mute button will also glow red when the headset jack is disconnected or
improperly connected to the mixer. Be certain that the headset jack is fully inserted into the mixer.
As the headset connects properly to the mixer, the red light on the Master mute button will
automatically shut off.
The equalizer button toggles through three EQ modes.
Press the equalizer button to toggle through the different modes.
Take calls. Keep playing.
Master mute
Equalizer
20