Plantronics W8210 User manual

Savi 8200 Series
Wireless Headset System
User Guide
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Contents
DECT Information 3
DECT Enhanced Security 3
Overview 4
Base and Headset Basics 4
Accessories 5
Hook up your system 6
Desk phone setup details 6
Position Your Base 7
Fit and charge 8
Customize Your Headset 8
Charge Your Headset 8
Talk Time 8
Headset Battery Status 8
Pair your headset 9
Auto Connect Feature 9
Load software 10
Plantronics Hub configurable settings 10
The basics 11
Headset Controls 11
Power on your headset 11
Make, answer, end calls 11
Change your default phone line 12
Get a dial tone 12
Adjust volume 12
Mute 12
Transfer mobile audio 12
Audio streaming 12
ANC 12
Optimize audio quality 12
Limit office noise 12
Mini conference call 12
Set up a conference call 12
Change voice prompt language 13
More Features 14
Base Subscription Button 14
Troubleshooting 16
Headset 16
Desk Phone 17
Mobile 17
Softphone 17
Appendix 19
System Requirements 19
Support 20
2

DECT 6.0 products should never be used outside the region in which they were originally
purchased and intended to be used.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by
country. DECT 6.0 devices are generally authorized for use in The Americas. Use of this DECT 6.0
product in unauthorized countries is a violation of law, may disrupt telecommunications networks
and devices, and can subject you to fines and penalties by regulatory agencies.
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced
Security from the DECT Forum and ETSI. These improvements cover registration, authentication,
authorization and encryption procedures. Plantronics DECT products are now secure against all
the known vulnerabilities that were highlighted by the public announcements of the Chaos
Council in 2009.
Plantronics Savi 8200 Series DECT products have been tested against and passed the DECT
Forum security certification requirements and consequently have been granted 'DECT Forum
security' logo certification.
Plantronics products using the new enhanced version of DECT that includes these security
improvements are marked on the base with the DECT Forum security logo.
DECT Information
DECT Enhanced Security
3

Base
1 2 3 4
567
8 9 10
11 12 13 14
1Power jack 8Computer button
2Handset lifter jack 9Mobile phone button
3Telephone interface cable jack 10 Desk phone button
4USB port 11 Incoming call ringer
5Desk phone speaking volume 12 Bluetooth pairing button/LED
6Desk phone configuration switch 13 Subscription button/LED
7Desk phone listening volume 14 Charging LED
Headset
12
3
4
5
6
1Volume wheel 4Headset LED
2Call button 5Power button
3Mute 6ANC (Active Noise Canceling)
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Overview
Base and Headset Basics
4

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Accessories
5

Using the diagram, connect your headset system.
Choose a desk phone setup A, B or C and connect cables.
ADesk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box.
• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone.
NOTE If your phone has a built-in headset port, you should only use the headset port if you will
not be using the HL10 lifter. In this configuration, you must press both the headset button on your
phone and the call control button on the headset to answer or end calls.
Hook up your system
Desk phone setup details
6

BDesk phone + EHS cable (sold separately)
See the user guide at plantronics.com/accessories for details.
USE
CDesk phone + HL10 lifter (sold separately)
See the user guide at plantronics.com/accessories for details.
USE
The minimum recommended separation between your desk phone and the base is 6 inches.
The minimum recommended separation between the base and computer is 12 inches. Incorrect
position can cause noise and interference problems.
Position Your Base
7

Optimize the comfort and fit of your headset.
Adjust the Headband
1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the
earcups so that the foam cushions sit comfortably over the center of your ears.
2Position the stabilizer T-bar above your ear, if applicable.
Adjust the Boom
For optimum audio, bend the boom so it is approximately two finger widths from the corner of
your mouth.
NOTE For true stereo listening when wearing the boom on the left, adjust the setting in Plantronics
Hub (plantronics.com/software) by going to Settings > Ringtones and Volumes > Wearing preference
for volume control.
Place the headset in the charge cradle. The headset charging LED flashes green when charging the
headset and turns solid green when the headset is fully charged. Charge for at least 20 minutes
prior to the first use. A full charge takes 3 hours.
With a single full charge, the headset provides up to 13 hours of continual talk time in wideband
mode.
There are 3 ways to determine your headset battery status.
• Listen to the voice prompts after powering on the headset
• Hover over the Plantronics Hub system tray icon
• Press the base subscription button; the base Audio buttons light up (solid green is high battery,
flashing green is medium, flashing yellow is low, flashing red is critical).
Fit and charge
Customize Your Headset
Charge Your Headset
Talk Time
Headset Battery Status
8

1To pair your base and mobile phone, first power on your headset. Press and hold the Bluetooth
pairing button on the base for 4 seconds until the Bluetooth LED flashes red and blue.
NOTE Your base and headset are automatically paired/subscribed.
2Go to Bluetooth settings on your mobile phone and select PLT Savi. Once successfully paired, the
Bluetooth LED on the base turns solid blue.
Once you have paired and connected your mobile phone to the base, the base automatically
connects to it when you are in range of your base.
To manually disconnect/connect your mobile phone from the base, press the base Bluetooth
button.
You may customize this feature in Plantronics Hub Settings > Wireless > Auto Connect to Mobile
Phone.
Pair your headset
Auto Connect Feature
9

Plantronics Hub for Windows/Mac is an invaluable headset tool.
1Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
2Using Plantronics Hub, manage your headset settings.
• Call control for softphones
• Change headset language
• Update firmware
• Turn features on/off
Feature Plantronics Hub tab
Answering Call Alert
Audio channel tone
Audio sensing
Close conversation limiting
Default phone line
Online indicator
Second incoming call
Headset to PC radio link
Plantronics product improvement program
Software log level
General
Change language of voice prompts
Brazilian Portugese, Cantonese, Danish, English (UK, US), French, German, Indonesian,
Italian, Japanese, Korean, Mandarin, Norwegian, Russian, Spanish, Swedish and Thai.
Language
Desk phone ringtone
PC ringtone
Mobile phone ringtone
Volume level tones
Wearing preference for volume control (stereo audio)
Ring location
Ringtone and
Volume
Dial tone
Target softphone
Media player action on incoming call
Softphones and media players (PLT enabled)
Softphones
Software settings (Aware for Microsoft) Sensors and
Presence
Audio quality
Auto connect to mobile phone
Bluetooth
Mobile voice commands
Over-the-air subscription
Range
Wireless
Anti-startle
Noise exposure
Advanced
Load software
Plantronics Hub
configurable settings
10