Plustek eScan Series User manual

 Installation
 Usage & Maintenance

Trademarks
© 2014 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of their
respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.

Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide...............................................................................................1
Conventions of This Guide .........................................................................................1
A Note about Icons...............................................................................................................1
Safety Precautions......................................................................................................2
Box Contents ..............................................................................................................3
Scanner Overview ......................................................................................................4
CHAPTER I. INSTALLING THE SCANNER....................................................................6
Installing and Setting up the Scanner.........................................................................6
Step 1. Install the Paper Chute.............................................................................................6
Step 2. Connecting the Scanner ..........................................................................................8
Configuring the System ..............................................................................................8
Download..............................................................................................................................9
eScan Client..................................................................................................................................................9
Supports......................................................................................................................................................10
General...............................................................................................................................11
About...........................................................................................................................................................11
Wifi............................................................................................................................................................... 12
Calibration...................................................................................................................................................13
Power Saving..............................................................................................................................................14
History......................................................................................................................................................... 15
Reset............................................................................................................................................................17
Scan Settings......................................................................................................................18
File Name....................................................................................................................................................18
Initial Default.............................................................................................................................................. 21
Sending...............................................................................................................................32
Sending Settings........................................................................................................................................32
CHAPTER II. SCANNING..................................................................................... 36
Preparing Documents...............................................................................................36
Checking Document Conditions.........................................................................................36
Loosening Documents........................................................................................................37
Placing Documents...................................................................................................38
Scanning Documents................................................................................................39
Editing the Scanned Documents ..............................................................................45
Saving the Scanned Documents ..............................................................................50
Save to USB.......................................................................................................................51
Save to PC..........................................................................................................................52
Save to Mobile....................................................................................................................55
Save to Mail........................................................................................................................58
Save to FTP........................................................................................................................60
Save to Clouds ...................................................................................................................62
CHAPTER III. CARE AND MAINTENANCE ............................................................... 66
Cleaning the Scanner...............................................................................................66
Cleaning Materials..............................................................................................................66
Cleaning the ADF ...............................................................................................................66
Replacing Consumables...........................................................................................68

Replacing the Pad Module .................................................................................................68
Replacing the Feed Roller..................................................................................................70
Calibrating the Scanner............................................................................................73
CHAPTER IV. TROUBLESHOOTING........................................................................ 75
Clearing Paper Jams ................................................................................................75
APPENDIX A: SPECIFICATIONS............................................................................ 77
APPENDIX B: CUSTOMER SERVICE AND WARRANTY................................................ 78
Service & Support Information..................................................................................78
Statement of Limited Warranty .................................................................................78
FCC Radio Frequency Statement.............................................................................80

INTRODUCTION
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided or double-sided documents with your scanner.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.
HOW TO USE THIS GUIDE
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner.
The Introduction section of this manual describes the box contents. Before you
start installing your scanner, check the box contents to make sure all parts are included.
If any items are damaged or missing, please contact the vendor where you purchased
your scanner or our customer service directly.
Chapter I describes how to install and configure the scanner.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve simple
problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.
CONVENTIONS OF THIS GUIDE
Bold —Represents commands or contents on your computer screen.
ALL CAPS —Important note or first use of an important term in a chapter.
Italic —Represents buttons on your scanner OR important notes.
A
A N No ot te e a ab bo ou ut t I Ic co on ns s
This guide uses the following icons to point out information that deserves special
attention.
1

Warning
A procedure that must be followed carefully to
prevent injury, or accidents.
Attention Instructions that are important to remember and may
prevent mistakes.
Information Optional tips for your reference.
SAFETY PRECAUTIONS
Warning
Before using this device, please read the
following important information to eliminate or
reduce any possibility of causing damage and
personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
 when this device is moved directly from a cold to a warm location;
 after a cold room is heated;
 when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the AC adapter provided with the scanner. Use of other AC adapter may
lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
7. Be sure not to bump or knock the scanner glass as it is fragile and could break.
8. Do not subject the scanner to excessive vibration. It may damage the internal
components.
2

BOX CONTENTS1
1. Scanner
2. AC Adapter
3. Paper Chute
4. Quick Guide
5. Application CD-ROM
6. Calibration Sheet
7. Cleansing Cloth
8. Pad Module
1Save the box and packing materials in case you need to transport this scanner in the future.
3

SCANNER OVERVIEW
1. STACKER—Keeps the paper in place. Extend it in case of longer paper.
2. PANEL UNIT—ADF cover with the touch panel.
3. TOUCH PANEL—Use this touch panel to operate the scanner.
4. PANEL UNIT OPEN LEVER—Opens the panel unit. Pull it to open the panel unit
when you need to clear paper jam or clean the scanner.
5. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are
using.
6. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before
using the scanner.
7. PAPER CHUTE EXTENSION—Extends to hold longer paper.
8. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of
documents for scanning.
9. SCREEN SAVER BUTTON—Press this button to enter the panel screen saver
mode and you may press this button again to wake up the touch panel from power
saving.
10. LED—Indicates the scanner status.
11. LED—Indicates the scanner status.
12. USB PORT—Connect a USB flash drive or other USB device.
4

13. POWER SWITCH—Use this to turn the scanner ON or OFF.
14. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the
included AC adapter.
15. ETHERNET PORT—Connects the scanner to a port on the Ethernet hub by the
Ethernet cable.
5

CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the “Box Contents” section of
this guide.
INSTALLING AND SETTING UP THE SCANNER
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Attention
Choose a Proper Site First!
 Always place your scanner on a level,
smooth and strong surface before
proceeding the scanner setup or any
scanning task.
Tilted or uneven surface may cause paper-
feeding errors, scanner damage or personal
injury.
 Avoid using the scanner in a dusty
environment. Dust particles and other
foreign objects may damage the unit.
S
St te ep p 1 1. . I In ns st ta al ll l t th he e P Pa ap pe er r C Ch hu ut te e
1. Open the panel unit by pulling the lever, and get the paper chute ready.
Panel unit open leve
r
Panel unit
6

2. Install the paper chute by aligning and inserting the tabs of the paper chute into
their slots on the scanner.
3. Close the panel unit by pushing it back down until it snaps back into place.
7

S
St te ep p 2 2. . C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
1. Plug the AC adapter into the scanner’s power receptor .
2. Plug the other end of the AC adapter into a standard AC power outlet.
3. Plug the end of the Ethernet cable to the Ethernet port at the rear of the scanner.
4. Plug the other end of the Ethernet cable to an available port on the Ethernet hub2.
CONFIGURING THE SYSTEM
After powering on the system, you can press the System Setting on the screen to
enter the System Setting interface.
2The Ethernet hub is not included with the scanner.
8

The System Setting interface contains the following sections: Download, General,
Scan Settings and Sending.
D
Do ow wn nl lo oa ad d
Download section includes the following items: eScan Client and Supports.
eScan Client
You may download eScan Client application program for Windows and Mac
system from this page. Please install the eScan Client application program on the
user's PC before users try the Save to PC function. Press the button to
download the desired file to the USB flash drive.
9

Supports
You may download Plustek PDF Tool (Windows) and Plustek TIFF Tool
(Windows) application program from this page. Press the button to download
the desired file to the USB flash drive.
10

G
Ge en ne er ra al l
General section includes the following items: About,Wifi,Calibration,Power
Saving,History and Reset.
About
You can set the system language and update the driver version in this page.
Tap on Language column to enter Language setting dialog, select the desired
language then press OK to confirm the setting.
11

Tap on Update column to update the driver version. Please insert the USB drive
containing the update file. Tap on the USB drive icon to start the update process.
Wifi
You can activate the Wifi function in this page. Select the available Wifi provider
and enter the password if it is necessary.
12

Calibration
You can perform scanner calibration in this page. Calibrate the scanner if colors
appear in areas that should be white, or colors of the scanned image and the original
vary a lot. This allows you to adjust and compensate for variations that can occur in the
optical component over time by its nature. Insert the special calibration sheet into the
ADF of the scanner, with an arrow toward the scanner buttons. Press Start to start the
calibration process.
13

Power Saving
To save power consumption, when the scanning process is finished, the scanner
light source will turn itself off and the scanner will enter a lower-power mode without
delay time. You can set the Screen Timeout time in this page.
14

Tap on Screen Timeout column to enter Screen Timeout setting dialog, select
the desired time period then press OK to confirm the setting.
History
You can set the History function, Clear all history and export the system Log in
this page. You may activate the History function to memorize the information entered
by users, so that the user doesn’t have to enter the entire information every time. The
information includes Email addresses, FTP server addresses, FTP user accounts and
cloud user accounts.
15

Tap on Clear all history column to clear all the history, the following dialog opens
to confirm the setting.
Tap on Log column to enter the following page. The Log file keeps system
operation records and device information. You can e-mail this log file and detail
problem descriptions back to the service provider to troubleshoot the system. Press the
button to download the log file.
16