Poly Edge E350 User manual

Speed Dial
Speed Dials can only be added to the
phone by the Admin or by using the
Call Manager.
https://voice.myastoundphone.net
Home Screen
Displays menu
options, keys and
settings�
In Call Display
Displays menu
options and keys
This guide covers the basic features
and operation of the Poly Edge E220
business phone.
HOW TO:
Connect
Access Voicemail Messages
1. Go to Main Menu > Messages.
2. Select Message Center.
3. If you have multiple lines on your phone,
select the line that has the new message.
4. From the Messages screen, select Connect
and follow the prompts to access your messages.
View Recent Calls
Press the Recent Call softkey
or
Go to Home Menu > Recent Calls
to view the call lists.
Poly Edge E350
QUICK START GUIDE
Poly Edge E220
QUICK START GUIDE

User Help & Support
https://www.astound.com/business/support/
Place a Call
• Pick up the handset, enter the phone number, and press Send.
• Press or enter the phone number, and press Send.
• Enter the phone number, press Dial, and pick up the handset.
• Enter the phone number and press the speakerphone or headset key.
• Press the line key, enter the phone number, and select Send.
• Select New Call, enter the phone number, and press Send.
Hold & Resume a Call
You can have multiple calls on hold and resume a call at anytime.
To Hold a Call:
• Press the Hold softkey or press
To Resume a Call:
• Highlight the call and press the Resume softkey or press
Transfer a Call
Consultative Transfer:
1. Press the Transfer softkey or
2. Dial a number or choose a contact.
3. Press the Transfer softkey or
4. After speaking with you contact.
Blind Transfer:
1. Press and Hold the Transfer softkey or transfer key to choose Blind.
2. Dial a number or choose a contact. The call is transferred immediately.
End Call
You can only end active calls. To end a held call, you must resume the call first.
To End an Active Call:
• Replace the handset in the cradle, press the speakerphone or headset key, or press the End Call
softkey.
To End a Held Call:
1. Highlight the held call and press Resume.
• To answer with the speakerphone, press the Answer softkey or
• To answer with the handset, pick up the handset.
• To answer with a headset, press
Answer a Call