Polycom ATX 200 Assembly Instructions

ATX SDK Version 3.0.3 |ATX 300 Version 3.0.3
3725-29615-005/A |October 2011
Polycom®ATX™
Integrator’s Guide

© 2011, Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and international
treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound
recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
ii
Trademark Information
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are
trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United
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Patent Information
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applications held by Polycom, Inc.

Polycom, Inc. iii
About this Guide
The Polycom ATX Integrator’s Guide provides high-level guidelines on how to
integrate the Polycom®Architected Telepresence Experience™ (ATX™)
solution with the customer’s plasma displays, table, and other components to
create a room suitable for immersive telepresence conferencing.
The information in this guide covers both the standard ATX 300 version 3.0.3
system as well as the ATX Software Development Kit (SDK) version 3.0.3,
which runs on the ATX 200, ATX 300, and ATX 400 hardware platforms. With
the ATX SDK, the AV integrator customizes the user interface, controls, and
content using a vendor-provided control module.
This guide is intended for AV integrators and is not intended as an end user
guide.
Prerequisites
To perform the tasks in this guide:
•You must have current certification through Polycom to install and
support ATX installations.
•You should have prior knowledge and experience with Polycom
Immersive Telepresence systems.
•You should have prior knowledge and experience with Polycom HDX™
systems.
In addition, if you are installing the ATX SDK, you should be familiar with
developing GUIs for control panels and you should have experience with
control systems from control panel vendors.

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Related Documentation
For additional information about the Polycom ATX solutions, refer to these
related Polycom documents:
•Polycom Immersive Telepresence (ITP) Administrator’s Guide (part number
3725-26945-005), which provides information about how to configure the
Immersive Telepresence features and maintain the suites.
•Polycom Immersive Telepresence Deployment Guide (part number
3725-26703-002), which provides the best practices for configuring
multipoint conferences on Polycom RMX™ 4000 and RMX 2000®
conference platforms.
•Polycom ATX 200/300/400 System Wiring Specification (part number
3823-30099-002), which provides a sample wiring diagram for the
Polycom ATX SDK (on the ATX 200, 300, and 400 hardware platforms)
and the Polycom ATX 300 system, including A/V and control, network,
and power. This document also includes a component reference list.
•Polycom Architected Telepresence Experience ATX/ATX SDK Technical
Specifications, which describes the differences between the ATX SDK
version 3.0.3 and the ATX 300 version 3.0.3 as well as lists the
specifications for the ATX systems, such as the video and audio standards,
bandwidth requirements, and layout guidelines.
•Polycom ATX Release Notes (part number 3725-29895-007), which lists
features, corrected issues, and limitations for the Polycom ATX SDK and
ATX 300 systems.
•Integrator’s Reference Manual for Polycom HDX Systems (part number
3725-23979-007), which provides information about the room
requirements, acoustics, and lighting, and about rack mounting the
codecs.
The Wiring Specification, Technical Specifications, and Release Notes are available
at the Polycom web site,
http://www.polycom.com/support/video/index.html.
If you are using the ATX SDK and need additional information, refer to these
related documents:
•Integrating Polycom SoundStructure with the ATX and ATX SDK Immersive
Telepresence Systems Application Note, which provides information about
how to integrate a SoundStructure C-series device with ATX 200, 300, and
400 SDK telepresence systems.
•Control module documentation, which provides information about the
control panel/module hardware and software. Additional documents
may also be available at the control panel vendor website.

About this Guide
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ATX Support Process
Under the terms of the ATX certification program, authorized Partners must
offer the end user the support described in this section. End users who contact
Polycom Support will be directed to the Partner.
Technical Support
The certified Partner must be able to accept technical support problem calls via
e-mail, phone, fax, and pager. The Partner must make contact with the end
user within 24 hours of the call.
Warranty and Post-Warranty Support
The certified Partner must provide support during the warranty and after the
warranty expires, including software and hardware updates and upgrades.
They must maintain a certified configuration of Polycom products as defined
in the Polycom Immersive Telepresence (ITP) Deployment Guide.
Support Escalation Policy and Process
The certified Partner must, upon request, submit for Polycom approval, a
documented support escalation policy and process. The escalation policy must
meet Polycom’s escalation policy and must describe how problems are
escalated through the Partner’s management structure, and when necessary,
to Polycom.
Support Process
Design Questions
Design questions should be referred to the ATX Design Support Desk at
[email protected]. The Support Desk will respond by the end of the
next business day. Note that this is a North American-based email alias and
thus follows the US business day calendar.

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Polycom Parts and Software Issues
Issues with Polycom parts and software should be referred to the local
Polycom support number.
•North America: 888-248-4143
•EMEA: [phone]
•APAC: [phone]
The ATX serial number must be provided when contacting Polycom Support.
Support Issue Examples
Pre-Installation or Design
The following pre-installation and design questions should be referred to the
Design Support Desk:
•Questions about table distance
•Questions about lighting, camera placement, etc.
•Questions about the recommendations in this document
The following pre-installation and design issues should be referred to the local
Polycom support number by the certified Partner:
•RMA of a broken Polycom part
•Questions about the Polycom software not working properly
•Polycom software updates and upgrades
Any questions on parts or software that are not components of the ATX system
(such as displays, control panel hardware, control panel firmware, SDK
controller software, room environmental components, and furniture) will be
referred back to the Partner.
Installation
Issues suspected to be technical problems should go through best practices
troubleshooting to validate that the hardware is operational and that basic
configuration and software versions are correct.
The following installation issues should be referred to the Design Support
Desk:
•Camera alignment issues
•Display alignment issues
•Conference table position or shape issues

About this Guide
Polycom, Inc. vii
The following installation questions should be referred to the local Polycom
support number by the certified Partner:
•Questions about Polycom parts that are missing or not working
•Questions about the HDX or Polycom control panel software not working
properly
•Calls not going through after standard codec and network
troubleshooting procedures have failed
Any questions on parts or software that are not components of the ATX system
(such as displays, control panel hardware, control panel firmware, SDK
controller software, room environmental components, and furniture) will be
referred back to the Partner.
Post-Customer Installation
The following post-customer installation questions should be referred to the
local Polycom support number by the certified Partner:
•RMA of a broken Polycom part
•Questions about the Polycom software not working properly
•Polycom software updates and upgrades
Any questions on parts or software that are not components of the ATX system
(such as displays, control panel hardware, control panel firmware, SDK
controller software, room environmental components, and furniture) will be
referred back to the Partner.

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Contents
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Contents
1 Integration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Integrator’s Toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Integration Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Pre-Integration Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
2 Installing the Displays, Table, Cameras, and Chairs . . . . . . 2-1
Selecting the Room, Displays, and Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting the Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Selecting the Displays and Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Determining the Placement of the Displays and Table . . . . . . . . . . . . . . . 2–4
Installing the Displays and Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Installing the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Creating the Camera Alignment Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Placing the Chairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
3 Installing the Remaining Electronic Components . . . . . . . . . 3-1
Installing the Codecs and the System Controller . . . . . . . . . . . . . . . . . . . . 3–1
Installing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Installing the Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Installing the Ceiling Microphone Arrays . . . . . . . . . . . . . . . . . . . . . . 3–4
Installing the Tabletop Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Installing the Polycom Touch Control or the Crestron Touch Panel . . . 3–14
Installing the Polycom Touch Control . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
Installing the Crestron Touch Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
Attaching the Serial Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
4 Configuring the Polycom ATX System . . . . . . . . . . . . . . . . . 4-1
Performing the HDX Out-of-Box Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Upgrading and Activating the HDX Software . . . . . . . . . . . . . . . . . . . . . . 4–4
Performing the Remaining Software Configuration . . . . . . . . . . . . . . . . . 4–6
Configuring the System Controller, Telepresence Tool, and
ITP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Configuring HDX Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

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5 Configuring the Displays, Cameras, and Audio . . . . . . . . . 5-1
Configuring the Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Preparing for the Camera Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
Preparing for the Camera Alignment in an ATX 200 Room . . . . . . . 5–5
Preparing for the Camera Alignment in an ATX 300 Room . . . . . . . 5–8
Preparing for the Camera Alignment in an ATX 400 Room . . . . . . 5–12
Aligning the Cameras for the Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
Setting Preset 99 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Setting Preset 97 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
Setting Preset 96 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
Setting Preset 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
Verifying the Camera Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
Matching the Cameras for Color and Brightness . . . . . . . . . . . . . . . . . . . 5–25
Configuring the Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
Configuring the Audio Mixer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
Verifying the Microphone and Speaker Audio . . . . . . . . . . . . . . . . . 5–28
Calibrating the Ceiling Microphone Arrays . . . . . . . . . . . . . . . . . . . . 5–31
Measuring the Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34
Checking the Display Behavior when Calling and Hanging Up . . . . . . 5–35
A Preliminary Site Information . . . . . . . . . . . . . . . . . . . . . . A-1
About the Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
About the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

List of Figures
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List of Figures
Figure 2-1 ATX Room Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Figure 2-2 Camera Fields of View with a Table Placed at 110" (279.4 cm) —
ATX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Figure 2-3 Camera Fields of View with Non-Rectangular Seating
Arrangement — ATX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Figure 2-4 Camera Fields of View with a Table Placed at 126" (320 cm) —
ATX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Figure 2-5 Camera Fields of View with a Table Placed Closer than 110"
(279.4 cm) — ATX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Figure 2-6 Placing the Table Relative to the Displays — ATX 300 System . . . . . 2–9
Figure 2-7 Placing the Cameras — ATX 300 System . . . . . . . . . . . . . . . . . . . . . . 2–10
Figure 2-8 Creating the Camera Alignment Marks . . . . . . . . . . . . . . . . . . . . . . . 2–11
Figure 3-1 Installing the Speakers — ATX 300 System . . . . . . . . . . . . . . . . . . . . . 3–3
Figure 3-2 ATX 200 Ceiling Microphone Array Placement . . . . . . . . . . . . . . . . . . 3–4
Figure 3-3 ATX 300 Ceiling Microphone Array Placement . . . . . . . . . . . . . . . . . . 3–5
Figure 3-4 ATX 400 Ceiling Microphone Array Placement . . . . . . . . . . . . . . . . . . 3–6
Figure 3-5 Attaching the Drop Cable to the Electronics Enclosure . . . . . . . . . . . 3–7
Figure 3-6 Attaching the Electronics Enclosure to a Ceiling that is Not
Suspended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Figure 3-7 Cutting the Ceiling Tile for the Ceiling Microphone Array . . . . . . . . 3–8
Figure 3-8 Inserting the Bushing into the Ceiling Tile . . . . . . . . . . . . . . . . . . . . . . 3–8
Figure 3-9 Placing the Ceiling Tile Back into the Ceiling . . . . . . . . . . . . . . . . . . . 3–9
Figure 3-10 Attaching the Ceiling Microphone Ball . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Figure 3-11 Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Figure 3-12 Attaching the Wall Plate and Connecting the 10’ (3.1 m) Cable . . . 3–11
Figure 3-13 Attaching the Ceiling Microphone Ball . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Figure 3-14 Aligning the Dot on the Ceiling Microphone Ball . . . . . . . . . . . . . . . 3–12
Figure 3-15 Tabletop Microphone Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Figure 3-16 Tabletop Microphone Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Figure 4-1 HDX Soft Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Figure 4-2 HDX Soft Remote Right Arrow Button . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Figure 4-3 HDX Security Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Figure 4-4 ATX 300 Telepresence Tool Main Screen (Before Connection) . . . . . 4–9
Figure 5-1 ATX 300 Telepresence Tool Main Screen (Before Connection) . . . . . 5–2
Figure 5-2 ATX 300 Telepresence Tool Display Tab . . . . . . . . . . . . . . . . . . . . . . . 5–3
Figure 5-3 Display Alignment Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

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Figure 5-4 Location of Displays and Seats — ATX 200 System . . . . . . . . . . . . . . 5–6
Figure 5-5 Telepresence Tool Camera Alignment Tab — ATX 200 System . . . . 5–8
Figure 5-6 Location of Displays and Seats — ATX 300 System . . . . . . . . . . . . . . 5–9
Figure 5-7 Telepresence Tool Camera Alignment Tab — ATX 300 System . . . 5–11
Figure 5-8 Location of Displays and Seats — ATX 400 System . . . . . . . . . . . . . 5–12
Figure 5-9 Telepresence Tool Camera Alignment Tab — ATX 400 System . . . 5–15
Figure 5-10 Aligning the Cameras for Preset 99 — ATX 200 System . . . . . . . . . 5–16
Figure 5-11 Aligning the Cameras for Preset 99 — ATX 300 System . . . . . . . . . 5–17
Figure 5-12 Aligning the Cameras for Preset 99 — ATX 400 System . . . . . . . . . 5–18
Figure 5-13 Aligning the Cameras for Preset 97 — ATX 200 System . . . . . . . . . 5–18
Figure 5-14 Camera Control Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
Figure 5-15 Aligning the Cameras for Preset 97 — ATX 300 System . . . . . . . . . 5–19
Figure 5-16 Camera Control Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
Figure 5-17 Aligning the Cameras for Preset 97 — ATX 400 System . . . . . . . . . 5–21
Figure 5-18 Camera Control Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
Figure 5-19 Aligning the Cameras for Preset 96 — ATX 200 System . . . . . . . . . 5–22
Figure 5-20 Aligning the Cameras for Preset 96 — ATX 300 System . . . . . . . . . 5–23
Figure 5-21 Aligning the Cameras for Preset 95 — ATX 400 System . . . . . . . . . 5–23
Figure 5-22 Camera Control Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
Figure 5-23 Telepresence Tool Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
Figure 5-24 Telepresence Tool Camera Matching Tab . . . . . . . . . . . . . . . . . . . . . . 5–26
Figure 5-25 Gray Card Onscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
Figure 5-26 Telepresence Tool Audio Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
Figure 5-27 Telepresence Tool Speaker Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
Figure 5-28 Telepresence Tool Ceiling Mic Calibration . . . . . . . . . . . . . . . . . . . . . 5–32
Figure 5-29 Telepresence Tool Audio/Ceiling Mic Calibration . . . . . . . . . . . . . . 5–33
Figure 5-30 Measuring the Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

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Integration Overview
Polycom offers two distinct ATX software solutions:
•The Polycom ATX SDK version 3.0.3 enables AV integrators to add more
value to ATX 200, ATX 300, and ATX 400-based systems by allowing the
integrators to support the unique requirements of their customers. The
ATX SDK works in conjunction with special control panel code (provided
by the control panel vendor), which enables AV integrators to customize
the user interface to the specific needs of their customers.
The Polycom ATX SDK system supports Telepresence Interoperability
Protocol (TIP) and Session Initiation Protocol (SIP) features based on
integrator implementation.
The addition of a SoundStructure C-series device (available with both the
ATX 300 and the ATX SDK) enables an integrator to extend the capabilities
of the ATX SDK system with additional microphones and more audio
processing capabilities. Note that ATX SDK systems with SoundStructure
cannot use Telepresence Interoperability Protocol (TIP). For additional
information about SoundStructure, refer to the Integrating Polycom
SoundStructure with the ATX and ATX SDK Immersive Telepresence Systems
Application Note.
•The Polycom ATX 300 version 3.0.3 provides a user interface with the
same feature set as the standard Polycom Immersive Telepresence
software, including either the Polycom Touch Control or the Crestron®
Touch Panel.
With the Crestron Touch Panel, users can select either the Enhanced or the
Classic user interface. The Classic user interface maintains the look and
feel of the ATX version 2.0 user interface, but does not include the features
introduced with version 2.6. Note that a 10-inch Touch Panel is required
for the Enhanced user interface.
Telepresence Interoperability Protocol (TIP) and Session Initiation
Protocol (SIP) features are not supported with the Crestron Touch Panel.
The Polycom Touch Control is required for TIP and SIP support.
For additional information regarding the differences between the ATX SDK
and the ATX 300 systems, refer to the Polycom Architected Telepresence
Experience ATX/ATX SDK Technical Specifications.

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Integrator’s Toolkit
You should have the following items available before you begin the
integration:
•Calculator
•Display cleaner (non-ammonia or non-alcohol-based)
•Gray card, Lastolite
•Laptop
•Laser level, Stanley or equivalent
•Latex gloves for handling displays and cameras
•Level, 2-foot
•Light meter, Minolta or equivalent
•Marker, black permanent
•Microfiber cloth
•Tape, low tack
•Tape measure
•Wire cutters and strippers
•Wire ties
Integration Sequence
When installing a Polycom ATX SDK or ATX 300 system, you usually install it
in the order listed below. Note, however, that the integration sequence may
vary due to factors such as room configuration, limited space to store the
equipment, number of installers, and so on.
Hardware:
1Select the room
2Select the displays and table
3Determine the placement of the displays and tables
4Install the displays and table
5Install the cameras
6Create the camera alignment marks
7Place the chairs

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Electronic Components:
1Install the codecs and the System Controller
2Install the speakers
3Install the microphones
4Install the Polycom Touch Control or the Crestron Touch Panel
5Attach the serial number label
6Connect the cables
ATX Software Configuration:
1Perform the HDX out-of-box setup
2Upgrade and activate the HDX software
3Perform the software configuration as described in the Polycom Immersive
Telepresence (ITP) Administrator’s Guide (part number 3725-26945-005)
4Configure the HDX passwords
Display and Camera Configuration:
1Configure the display settings
2Prepare for the camera alignment
3Align the cameras for the presets
4Match the cameras for color and brightness
5Configure the audio
6Measure the room lighting
7Check the display behavior when calling and hanging up
Pre-Integration Tasks
Before beginning the integration, you should:
1Inspect the site:
aLocate the equipment boxes and the room in which you will install the
ATX system.
bReview Appendix A to help determine if the room is ready for the
installation.
2Make sure that you are familiar with the customer’s protocols and
procedures for security and safety.

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3When unpacking:
aReview the packing slip, including the list of spare parts.
bCheck the inventory for completeness.
cVerify both the quantity and condition of the components.
4Acquire the destination address for the Help Desk. Note that the Help
Desk is a service provider, such as a Video Network Operations Center
(VNOC), that has been pre-arranged by the integrator; it is not Polycom
Support.

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2
Installing the Displays, Table,
Cameras, and Chairs
This chapter provides suggestions for how to select the room, displays, and
table, and how to determine where to place the displays and table. It also
provides information about installing the cameras and creating the camera
alignment marks. Lastly, this chapter includes information about how to place
the chairs at the table to ensure that the conference participants appear
correctly on the displays.
Ultimately, the quality of experience for a telepresence solution involves a
multitude of factors ranging from furniture design, camera placement and
angles, display technology, room lighting and acoustics, and many other
factors. While Polycom does not provide design consulting services, we do
work very closely with our certified ATX partners to ensure success of their
designs. Polycom is not in a position to guarantee or otherwise warrant that a
proposed design will meet the expectations of the customer.
Note that the information is provided here as guidelines only. These guidelines allow
you to create a highly immersive, real-size, telepresence solution for a typical
conference room with a rectangular table. Integrators may also achieve high quality
telepresence solutions based on the ATX platform in a wide variety of room sizes,
table shapes, and seating arrangements.

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2 - 2 Polycom, Inc.
Selecting the Room, Displays, and Table
To achieve the most realistic immersive experience, you must select the
appropriate room and furnishings as described in this section.
Selecting the Room
When selecting a room in which to install the ATX 200, ATX 300, or ATX 400
system, you must take a number of factors into consideration. For example,
besides room size, you must consider the placement of the windows and
doors, the ceiling type, the noise level, the network available at the site, and so
on.
This section provides the room dimensions; however, for complete
information about selecting a room, refer to Appendix A. The information in
Appendix A can help you decide which room you should select and which
changes, if any, need to be made to that room prior to the ATX installation.
The following table lists the minimum and recommended room width, room
depth, and ceiling height for an ATX 200, ATX 300, or ATX 400 room.
Room Width Room Depth Ceiling Height
Minimum Recom- mended Minimum Recom- mended Minimum Recom- mended
ATX 200 18’ (5.5 m) 24’ (7.3 m) 13’ 6” (4.1 m) 15’ (4.6 m) 8’ (2.4 m) 8’ 8” (2.6 m)
ATX 300 23’ (7 m) 29’ (8.8 m) 13’ 6” (4.1 m) 15’ (4.6 m) 8’ (2.4 m) 8’ 8” (2.6 m)
ATX 400 28’ (8.5 m) 34’ (10.4 m) 13’ 6” (4.1 m) 15’ (4.6 m) 8’ (2.4 m) 8’ 8” (2.6 m)

Installing the Displays, Table, Cameras, and Chairs
Polycom, Inc. 2 - 3
Figure 2-1 shows the width, depth, height, and additional room dimensions.
Figure 2-1 ATX Room Dimensions
Selecting the Displays and Table
The list below provides the basic information you need when choosing your
displays and table for the ATX 300 system. Following these guidelines will
enable you to create a lifelike immersive telepresence experience. However,
you may decide to make changes depending on your particular situation.
For ATX SDK systems, you should adjust these recommendations as needed
to fit your room size, table shape, and seating arrangement.
•The displays should be between 58" (147.3 cm) to 65" (165.1 cm) in
diagonal size.
•Each display must have an HDMI input.
•Each display must be able to go into Sleep or Standby mode when no
video is received. Additionally, each display must be able to wake up from
Sleep or Standby mode when video is received.
•The displays must be able to support 1920 x 1080 resolution @ 60Hz
without overscan or underscan.
Center DisplayLeft Display Right Display
Cam-1
(B1)
Cam-3
(B3)
Cam-2
(B2)
123 4 5 6
24’ (7.3 m) for ATX 200
29’ (8.8 m) for ATX 300
34’ (10.4 m) for ATX 400
Recommended Room Width
110”(2.8 m)
15’ (4.6 m) for ATX 200, ATX 300, and ATX 400
Recommended Room Depth
115”(2.9 m) for ATX 200
171”(4.3 m) for ATX 300
227”(5.7 m) for ATX 400
Minimum Table Width
26.5"
(67.3 cm)
26.5"
(67.3 cm)
53"
(134.6 cm)
26.5"
(67.3 cm)
26.5"
(67.3 cm)
53"
(134.6 cm)
26.5"
(67.3 cm)
26.5"
(67.3 cm)
53"
(134.6 cm)
6”
(15.2 cm) -
12” (30.4 cm)
6”
(15.2 cm) -
12” (30.4 cm)

Polycom ATX Integrator’s Guide
2 - 4 Polycom, Inc.
•The table must be rectangular.
Note that you can use more than one rectangular table and set them up in
a non-rectangular seating arrangement as shown in Figure 2-3.
•As shown in Figure 2-1, the table width required to capture two people is
53" (134.6 cm). The space between the cameras should be between 3" (7.6
cm) and 6" (15.2 cm).
•As shown in Figure 2-1, the table must have a minimum width of 115"
(292.1 cm) for ATX 200 rooms, 171" (434.3 cm) for ATX 300 rooms, and 227"
(576.6 cm) for ATX 400 rooms.
•If you choose to add content display(s), Polycom recommends selecting
LCDs. You can select plasma displays, but they are subject to burn-in from
the Polycom logo that appears when content is not being shared (if that
option is selected). If you do choose plasma displays, be sure to power off
the content displays when they are not being used.
Determining the Placement of the Displays and Table
To properly align the cameras, you should correctly place the displays and
table relative to each other. These are the guidelines you should follow:
•The displays must be mounted on a wall so that they are horizontally
aligned and positioned next to each other with no space between the
bezels.
•The displays must be mounted so that the bottom edge of the active video
on the displays is at the same height as the tabletop. For example, if the
tabletop is 30" (76.2 cm) high and the displays have a 2" (5.1 cm) bottom
bezel, then the displays must be mounted so that their bottom edge is 28"
(71.1 cm) from the floor.