Polycom RealPresence Immersive Studio User manual

Polycom®RealPresence®
Immersive Studio™ System
User Guide
Version 4.1.3 |February 2014 |3725-04289-001/A

Trademark Information
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countries.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
© 2014 Polycom, Inc. All rights reserved.
Polycom, Inc.
6001 America Center Drive
San Jose CA 95002 USA
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a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
Polycom, Inc. 2

Polycom RealPresence Immersive Studio User Guide 3
About This Guide . . . . . . . . 4
Polycom Support and Services . . . . 5
Get Started . . . . . . . . . . . . . 6
Interact with the System . . . . . . . . . 6
View the Home Screen . . . . . . . . . . 7
Place and Answer Calls . . 11
Place a Call . . . . . . . . . . . . . . . . . . 11
Dial Passwords or Extensions . . 15
Add Participants to a Call . . . . . 15
In-Call Toolbar . . . . . . . . . . . . 16
Answer a Call . . . . . . . . . . . . . . . . 17
End a Call . . . . . . . . . . . . . . . . . . . 17
Use Microsoft Outlook
Calendaring . . . . . . . . . . . . 18
Join Scheduled Meetings . . . . . . . 18
Show Content . . . . . . . . . . 19
Work with Content . . . . . . . . . . . . 22
Hold Effective Meetings . . 23
System Maintenance . . . . . . . . 24
Regulatory Information . . 29
Important Safeguards . . . . . . . . . 29
System Rating . . . . . . . . . . . . . . . 30
Contents

Polycom RealPresence Immersive Studio User Guide About This Guide
4
About This Guide
Welcome to immersive collaboration with the Polycom®RealPresence®Immersive
Studio system. The RealPresence Immersive Studio system includes the following
features:
●High-quality, 1080p60 video with consistent picture characteristics through all
viewing angles
●Polycom 3D Voice audio that delivers immersive sound, eliminating perceptible
differences between the sound from remote and in-room participants
●1080p content resolution that you can show on the content or participant
displays
Read carefully the Regulatory Information in this guide before using the
RealPresence Immersive Studio system.

Polycom RealPresence Immersive Studio User Guide About This Guide
Polycom Support and Services 5
The Polycom RealPresence Immersive Studio Users’ Guide explains how to use your
touch device to operate your RealPresence Immersive Studio 9-seat or 21-seat
immersive telepresence (ITP) room system.
This guide also describes what you can expect to see on the displays during meetings
in the ITP room, and provides general guidelines for conducting successful meetings.
Additional documentation is available at the Polycom Video Documentation web site.
Polycom Support and Services
For general support or service, please contact your Polycom distributor or go to
Polycom Support at support.polycom.com.
Professional Services for Microsoft Integration is required for Polycom Conferencing
for Microsoft Outlook, Microsoft Office Communications Server, and Microsoft Lync
Server 2010 or 2013 integrations. For additional information and details, refer to
Polycom Professional Services or contact your local Polycom representative.

Polycom RealPresence Immersive Studio User Guide Get Started
Interact with the System 6
Get Started
If you have chosen the optional room sensor, the RealPresence Immersive Studio
experience begins when you enter the room. The sensor at the door activates the
system, a chime alerts you that the system is enabled, and the monitors display the
panoramic wallpaper.
Interact with the System
Your touch device enables you to join meetings, place audio and video calls, search the
directory, adjust volume, show content, and select options. Familiar gestures for mobile
devices—such as tapping, swiping, and dragging—make operating the system easy
and intuitive.

Polycom RealPresence Immersive Studio User Guide Get Started
View the Home Screen 7
View the Home Screen
The following table describes information that the Home screen provides.
Home Screen
Icon and Description
Pairing information. Indicates whether
a device is paired with the system, the
system name, and IP address.
To display a list of paired guest devices,
tap the system name.
System date and time. If Microsoft
Outlook Calendaring is enabled, you can
display a reminder for the next meeting
by tapping the time or date.

Polycom RealPresence Immersive Studio User Guide Get Started
View the Home Screen 8
Outlook meeting calendar. The Outlook meeting calendar is available only if your system
is connected to the Microsoft Exchange Server.
To display more information about a meeting or to join a meeting, tap the meeting notice.
For more information about connecting to the Microsoft Exchange Server and using Outlook
calendaring, refer to the Polycom RealPresence Immersive Studio Administrator’s Guide at
support.polycom.com.
Home Screen
Icon and Description

Polycom RealPresence Immersive Studio User Guide Get Started
View the Home Screen 9
Tap to display options for placing a call.
Tap to display options for showing content.
Tap to display the view of the local room.
Home Screen
Icon and Description

Polycom RealPresence Immersive Studio User Guide Get Started
View the Home Screen 10
Tap to mute the microphone in the local room.
Tap to display a slider to adjust the volume in the local room.
Home Screen
Icon and Description

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Place a Call 11
Place and Answer Calls
This section covers video calls, which includes calling into scheduled meetings.
When you tap , the preferred form of dialing a call displays. You will see a dialpad
or Contacts. This setting is configured in the web interface.
Place a Call
Use your system to place a video call in the following ways:
●Select a Favorite or Speed Dial contact that your system administrator has
added.
●Search the directory and select a contact if your system is appropriately
configured.
●Dial a name or number.

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Place a Call 12
To place a call to a Favorite contact:
1Tap .
2From the Favorites list, tap one or more contacts. Tap if the Favorites list
does not display.
If no favorites are listed, check with your system administrator to determine
whether favorites are configured in your system.
3Tap .
To place a call to a Speed Dial contact:
»On the Home screen, tap the name of the contact. You can swipe left and right
to see additional contacts.

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Place a Call 13
To place a call to a directory contact:
1Tap .
2Tap the blank dialing area or tap to display the virtual keyboard.
3Type the directory entry name that you want to call.
4Tap .
To place a call by entering a name or number:
1Tap .
2Choose one of the following:
Tap the blank dialing area or tap to display the keypad.
Tap to display the dialpad.
Your administrator can configure which screen is displayed next. The
following instructions apply to the default setup; however, you might see a
different display.

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Place a Call 14
3Enter the number or name of the contact you want to call.
Depending on the capabilities of your system and the system you are calling, the
dialing information could look like one of the following examples.
4Tap .
Dialing Examples
Format Description
123.45.67.89 IPv4 address
2555 E.164 extension for H.323 and SIP
stereo.polycom.com Host name
[email protected] SIP user name

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Place a Call 15
Dial Passwords or Extensions
To display the dialpad and enter DTMF tones (dial tones) for VMR (bridge)
passwords and extensions:
1Tap on the main screen.
2Input VMR number 7020000.
3Tap .
4Tap
5Input the conference password followed by #.
Add Participants to a Call
To call additional participants:
»Tap on the main screen or the roster to display the dialpad.

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Place a Call 16
In-Call Toolbar
When the call connects, the touch device displays the In-Call toolbar, which includes
the additional options shown in the following table:
Displays a list of participants in the call.
Disconnects from the call.

Polycom RealPresence Immersive Studio User Guide Place and Answer Calls
Answer a Call 17
Answer a Call
The RealPresence Immersive Studio system displays the name of the caller or system.
To answer a call manually:
»Tap .
End a Call
To hang up a call:
»Tap .

Polycom RealPresence Immersive Studio User Guide Use Microsoft Outlook Calendaring
Join Scheduled Meetings 18
Use Microsoft Outlook Calendaring
If your system is configured to connect to the Microsoft Exchange Server, you can view
information about scheduled meetings on the Home screen calendar. If you have
completed configuration steps, you can also call from meetings on the Home screen
calendar. If the meeting organizer has set reminders, the notices are displayed on your
touch device.
Join Scheduled Meetings
If no meetings appear on the RealPresence Immersive Studio Home screen, your
system is not connected to the Microsoft Exchange Server.
To join a scheduled meeting:
1Tap the meeting notice.
2If the time slot is overbooked, tap the meeting that you want to join.
3If the contact number is not shown, enter it manually.
4Tap .

Polycom RealPresence Immersive Studio User Guide Show Content
Join Scheduled Meetings 19
Show Content
You can show content from a computer that is connected to your RealPresence
Immersive Studio system. Connect the computer by using the HDMI or VGA cables
located in the table. The cables extend out of the pocket as you gently pull them. Recoil
the cables gently using the recoil button.
For best video quality, use refresh rates of 60 Hz or less. Set the resolution and refresh
rates according to your computer’s instructions.
Before you show content, test the PC you are using and check that the computer video
output is configured to use one of the supported resolutions and refresh rates shown
in the following table.
For the RealPresence Immersive Studio 21-Seat system, connections are
located in the front table only.

Polycom RealPresence Immersive Studio User Guide Show Content
Join Scheduled Meetings 20
Supported Resolutions and Refresh Rates
Resolution Refresh rates (Hz)
800 x 600 56, 60, 72, 75, 85
1024 x 768 60, 70, 75, 85
1280 x 720 50, 60
1280 x 768 60
1280 x 1024 60, 75, 85
1600 x 1200 60
1680 x 1050 60
1920 x 1080 60
1920 x 1200 60