Porsche eBike Cross User manual

PORSCHE eBike Cross | PORSCHE eBike Cross PERFORMANCE
PORSCHE eBike Cross PERFORMANCE EXC PORSCHE eBike Sport
EN - MY23

1
Table of Content
Table of Content . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements for riders . . . . . . . . . . . . . . . . . 4
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety information in the instruction manual .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Symbols on the product . . . . . . . . . . . . . . . . . 6
Current regulations . . . . . . . . . . . . . . . . . . . . . 7
Type plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General information . . . . . . . . . . . . . . . . . . . 8
Version of the product and edition of the man-
ual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Target group/users . . . . . . . . . . . . . . . . . . . . . 8
Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . 8
Product and type designation . . . . . . . . . . . . 9
Emergency stop . . . . . . . . . . . . . . . . . . . . . . . 9
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Pushing aid mode . . . . . . . . . . . . . . . . . . . . . . 9
Detailed information . . . . . . . . . . . . . . . . 11
Important information . . . . . . . . . . . . . . . 12
Proper use of the eBike . . . . . . . . . . . . . . 15
Safety information . . . . . . . . . . . . . . . . . . . . . 15
Problems while using the eBike . . . . . . . . . 16
Categories of use . . . . . . . . . . . . . . . . . . . 17
Using the eBike . . . . . . . . . . . . . . . . . . . . . . . 17
Shimano Steps EP8 operating system 19
Description of the functions . . . . . . . . . . . . 19
On/off button (1) . . . . . . . . . . . . . . . . . . . . . 19
Display button (2) . . . . . . . . . . . . . . . . . . . . . 19
Support switch (X/Y) . . . . . . . . . . . . . . . . . . 19
Settings menu . . . . . . . . . . . . . . . . . . . . . . . . 20
Pushing aid mode . . . . . . . . . . . . . . . . . . . . . 20
Technical data . . . . . . . . . . . . . . . . . . . . . . .21
First use and before every ride . . . . . . . .25
Connecting the charger cable . . . . . . . . . . . 25
Charging the drive battery . . . . . . . . . . . . . . 25
Drive battery in the down tube . . . . . . . . . . 26
Front axle and seat post . . . . . . . . . . . . . . . . 26
Wheels and tyres . . . . . . . . . . . . . . . . . . . . . 27
Brake system . . . . . . . . . . . . . . . . . . . . . . . . . 28
Pedals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Handlebars, stem and suspension fork . . . 29
Saddle height and position . . . . . . . . . . . . . 29
Switching the drive system on and off . . . 29
Checking the bolts . . . . . . . . . . . . . . . . . . . . 30
Riding on public roads . . . . . . . . . . . . . . . . . 30
What to check after a crash . . . . . . . . . .32
Wheels and tyres . . . . . . . . . . . . . . . . . . . . . 32
Handlebars and stem . . . . . . . . . . . . . . . . . . 32
Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Drive train . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Other checks . . . . . . . . . . . . . . . . . . . . . . . . . 33
Brake system . . . . . . . . . . . . . . . . . . . . . . . .35
Checking the brake system . . . . . . . . . . . . . 35
Bedding in the brakes . . . . . . . . . . . . . . . . . 35
Grip width . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Brake chafing . . . . . . . . . . . . . . . . . . . . . . . . 36
Drive system . . . . . . . . . . . . . . . . . . . . . . . .37
Electric drive . . . . . . . . . . . . . . . . . . . . . . . . . 37
Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mechanical drive . . . . . . . . . . . . . . . . . . . . . . 37
Cranks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Gear system . . . . . . . . . . . . . . . . . . . . . . . . .41
Changing gear . . . . . . . . . . . . . . . . . . . . . . . . 41
Adjusting the gear system . . . . . . . . . . . . . . 41
Drive battery . . . . . . . . . . . . . . . . . . . . . . . . .43
Charging the drive battery . . . . . . . . . . . . . . 45
Removing the drive battery . . . . . . . . . . . . . 46
Installing the drive battery . . . . . . . . . . . . . . 46
Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Storing the eBike . . . . . . . . . . . . . . . . . . . . . 49
Handlebars, stem and headset . . . . . . .50
Adjusting the handlebars . . . . . . . . . . . . . . . 50
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Stem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adjusting the saddle . . . . . . . . . . . . . . . . . . . 51
Adjusting the AERO seat post . . . . . . . . . . . 52
Adjusting the Dropper seat post . . . . . . . . . 52
Lowering the saddle . . . . . . . . . . . . . . . . . . . 52
Suspension - suspension fork . . . . . . . .53
Adjusting the suspension fork . . . . . . . . . . 53
Compression damping . . . . . . . . . . . . . . . . . 54

2
Rebound damping . . . . . . . . . . . . . . . . . . . . 54
Running gear - rear triangle . . . . . . . . . . 55
Adjusting the rear shock . . . . . . . . . . . . . . . 55
Compression damping . . . . . . . . . . . . . . . . 55
Rebound damping . . . . . . . . . . . . . . . . . . . . 56
Testing the fork and shock settings . . . . . 56
Wheels and tyres . . . . . . . . . . . . . . . . . . . . 57
Checks before every ride . . . . . . . . . . . . . . 57
Quick test . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Front wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rear wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Checking the tyres . . . . . . . . . . . . . . . . . . . . 61
Checking the spokes . . . . . . . . . . . . . . . . . . 61
Checking that the rims run true . . . . . . . . 61
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 62
Fitting the stand . . . . . . . . . . . . . . . . . . . . . . 62
Fitting the lights . . . . . . . . . . . . . . . . . . . . . . 63
Fitting the reflectors . . . . . . . . . . . . . . . . . . 63
Side reflectors on the wheel . . . . . . . . . . . . 63
Fitting the front reflector . . . . . . . . . . . . . . 64
Fitting the rear reflector . . . . . . . . . . . . . . . 64
Transporting the PORSCHE eBike . . . . 65
Transporting the eBike by car . . . . . . . . . . 65
Transporting the eBike by air . . . . . . . . . . . 66
Troubleshooting . . . . . . . . . . . . . . . . . . . . 67
Warranty, wear and brake pads . . . . . . 68
Wear parts excluded from the warranty . 68
Normal wear and tear . . . . . . . . . . . . . . . . . 68
Brake pads . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning, packaging and disposal . . . . .70
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Recycling and disposal . . . . . . . . . . . . . . . . . 71
Packaging material . . . . . . . . . . . . . . . . . . . . 72
Service record . . . . . . . . . . . . . . . . . . . . . . .73
1st service . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
2nd service . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3rd service . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4th service . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5th service . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
6th service . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7th service . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
8th service . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
9th service . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
List of tables . . . . . . . . . . . . . . . . . . . . . . . . .76
Recommended tightening torques . . . . . . . 76
Torque table . . . . . . . . . . . . . . . . . . . . . . . . . . 77
EU Declaration of Conformity . . . . . . . . .78
List of Figures . . . . . . . . . . . . . . . . . . . . . . . .79

3
Introduction
Dear customer,
Thank you for buying this PORSCHE eBike.
You have chosen a high-quality product.
This instruction manual contains informa-
tion about the safe use and maintenance of
your PORSCHE eBike. Please read the in-
struction manual carefully before you go for
your first ride,
so that you can find out about the risks as-
sociated with the incorrect use of your
eBike.
In this instruction manual it is not possible
to describe in detail all the maintenance
that your PORSCHE eBike needs. Therefore,
you should also refer to the enclosed in-
structions provided by our component
manufacturers and visit their websites.
It is important that you care for and main-
tain your PORSCHE eBike correctly. This
will help to ensure that it runs without prob-
lems and performs at its best. This manual
cannot teach you the skills you need to be a
bike mechanic. In addition, special tools are
needed for some jobs.
Therefore, you should have maintenance
and repairs carried out by the Porsche Cen-
tre or ROTWILD authorised dealer that sup-
plied your bike.
If you are not able to contact the Porsche
Centre or dealer, you will find a list of other
ROTWILD authorised dealers on our web-
site at www.rotwild.com.
PORSCHE is constantly developing and im-
proving its cycles, in collaboration with
ROTWILD, and reserves the right to make
changes to the design, equipment and
technology. For this reason, you cannot
make any legal claims on the basis of the
information, illustrations and descriptions in
this instruction manual.
The PORSCHE eBike is supplied almost
completely pre-assembled. Nevertheless
we recommend that you check the bike’s
functions before riding it. Always wear suit-
able safety clothing, including a helmet,
gloves and glasses.
Before you ride the bike on public roads, you
should check the regulations that apply in
your country and ensure that your eBike
meets the necessary requirements. You
should also follow the road traffic regula-
tions and behave considerately to avoid
putting yourself and other road users in
danger.
The standard equipment required on bicy-
cles in other countries may differ from that
in Germany. In particular, the road traffic
regulations may be different.
ⓘ
INFORMATION
Before you use your bike, find out about the
regulations that apply to cyclists and bikes
on the roads in your country.

4
When you use your PORSCHE eBike off
road, you must comply with the law in your
country. We would also ask you to respect
nature and the environment.
We at PORSCHE hope that you enjoy riding
your new PORSCHE eBike.
Requirements for riders
Please follow the national regulations in
your country.
Where no other legal requirements apply to
riders of electrically assisted bikes, we rec-
ommend that the rider should be a mini-
mum of 15 years old and have experience
of riding pedal-powered bikes.
In addition, the rider must have the physical
and mental capability to ride a pedal-pow-
ered eBike.
You should only use your PORSCHE eBike
for its intended purpose (see the section
“Proper use of the eBike”). This will ensure
that the PORSCHE eBike is always ridden in
accordance with the intended category of
use.
If the PORSCHE eBike is not used properly,
this will invalidate the warranty.
Make sure that you understand the techni-
cal terms that are explained in this instruc-
tion manual on the page where there is an
overview of your PORSCHE eBike.
Please note that this instruction manual
does not describe how to build a PORSCHE
eBike from parts or how to turn a partially
assembled eBike into a roadworthy bike.
Keep this manual in a safe place so that you
can carry out the function checks correctly
at any time. Parents should explain the con-
tents of the manual to their children if they
do not understand it.
Rider’s height. Porsche Centre or ROT-
WILD authorised dealer will help you to
choose the right frame size for your height.
The PORSCHE eBike comes in different
frame sizes. for people of the following
heights:
Frame size:
[S] Height: 1.56 – 1.70 m
[M] Height: 1.68 – 1.82 m
[L] Height: 1.80 – 1.94 m

5
Language
The original instruction manual is written in
German. Other language versions are trans-
lations and are not valid without the Ger-
man original instruction manual.
You can find the latest version of the in-
struction manual in each language via the
following QR codes.
Česky
Polski
Español
Nederlands
English
Italiano
Français
Deutsch

6
Safety
Safety information in the instruc-
tion manual
The following types of safety information
are provided in this instruction manual:
⚠
DANGER
Serious injuries or death.
If you do not follow the safety information in
the “Danger” category, you will suffer seri-
ous injuries or death.
⚠
WARNING
Serious injuries or death possible.
If you do not follow the safety information in
the “Warning” category, you could risk seri-
ous injuries or death.
⚠
CAUTION
Moderate or minor injuries possible.
If you do not follow the safety information in
the “Caution” category, you could suffer
moderate or minor injuries.
INFORMATION
Damage to property possible.
If you do not follow the safety instructions
in the “Note” category, you could cause
damage to the PORSCHE eBike.
ⓘ
INFORMATION
Additional information, tips and notes come
under the heading “Information”. Please
read and follow them carefully.
Symbols on the product

7
Current regulations
The PORSCHE eBike models described in
this instruction manual are electrically as-
sisted (EPAC). They meet the requirements
of the EN 15194 standard, among others.
This instruction manual complies with the
standards listed in the EU declaration of
conformity
that can be found at the end of the instruc-
tion manual.
You should use only original spare parts and
accessories on your eBike. PORSCHE can-
not be held liable for any damage caused if
other spare parts and accessories are used.
Your ROTWILD authorised dealer will have
a list of approved accessories.
Before you fit accessories to your POR-
SCHE eBike, please check with your dealer
that they are permitted and approved for
road use.
Type plate
Figure 1: Sample type plate for PORSCHE
electric power assisted cycles
(EPACs)
You will find the latest version of the in-
struction manual for your PORSCHE eBike
at:
www.porsche.com/porschebikes

8
General information
Version of the product and edition
of the manual
This original instruction manual relates to
the 2023 model year, which runs from May
2023 to December 2023.
The manual was published in May 2023.
Manufacturer
The manufacturer of the PORSCHE eBikes
is:
ADP ENGINEERING GMBH
Am Bauhof 5
64807 Dieburg, Germany
Tel.: [phone]
Fax: [phone]
E-mail: [email protected]
Website: www.rotwild.com
Copyright
© ADP ENGINEERING GMBH, 2023
This original instruction manual must not be
reproduced or distributed and its content
must not be used or communicated, unless
specific permission has been given. If you
breach these regulations, you will be liable
for damages. All rights reserved in the event
of the registration of a patent, utility model
or industrial design.
Target group/users
This original instruction manual is intended
for the rider and operator of the PORSCHE
eBike described here.
The operator generally has the right of dis-
posal over the PORSCHE eBike and makes
it available for the rider to use and for the
specialist dealer to maintain and repair. If
the eBike is being test ridden, hired out or
loaned, for example, the operator and the
rider may be different people.
ROTWILD authorised dealers have trained
staff who are able to identify and prevent
the risks that can occur when maintaining
and repairing the PORSCHE eBike.
Scope of delivery
1 x eBike
1 x battery
1 x set of accessories
- Reflector set
- Front and rear reflector (eBike Cross,
eBike Cross Performance/EXC)
- Side stand
- Charger
- Charging adapter
- 2 x battery keys
- Instruction manual

9
Product and type designation
This original instruction manual applies to
the following PORSCHE eBikes:
PORSCHE eBike Cross/PORSCHE eBike
Cross Performance/PORSCHE eBike Cross
EXC/Porsche eBike Sport
Emergency stop
⚠
CAUTION
The eBike does not have a separate emer-
gency stop or shut-off button.
The bike can be shut down by removing the
battery or taking the connector out of the
drive system.
Power
The power is switched off as soon as the
rider stops pedalling. The eBike can be
stopped mechanically using the brakes. The
brake system is not connected to the drive
system.
⚠
CAUTION
When support mode is switched on, the
drive system responds to the smallest pres-
sure on the pedals.
When you get off the bike, you should apply
the brakes to prevent it from rolling away
and to reduce the risk of an accident.
Pushing aid mode
When the pushing aid mode is switched on,
the drive train will disconnect as soon as
you release the walk-assist button.
ⓘ
INFORMATION
The drive system does not switch off when
you apply the brakes, which means that it is
always available.
Figure 2: Applying the brakes/pulling away
The eBike must only be switched on if the
rider is ready to apply the brakes, in other
words, if he or she can reach at least one of
the brakes.