Precor Experience 800 LINE EFX User manual

Service Manual
Experience™ Series 800 line
StairClimbers™

Contents
Introduction 1
Service manual contents 1
Additional Service Documentation and Videos 2
Service Safety Guidelines 3
Safety guideline you need to know and follow: 3
General Information 5
Features 5
Model and Serial Numbers 7
Model Numbers 7
Serial Numbers 9
About 9
Serial Number Label Location 10
Orientation 10
Tools and Supplies 11
Specification Summary 12
Fastener Torque Specification 12
Calibration Specification 13
Bolt Grade Identification 13
Bolt Grade Markings Chart 13
Parts 14
Lubricants 14
Cleaning Procedure 15
Approved Cleaning Products 15
Cleaning Procedure 15
Power Requirements 16
Equipment Spacing Requirement 16
Operation Verification 18
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any questions.
Page ii

Operation Verification Tests 18
Standard Service Menus 22
About 22
Service Menu Access Codes 22
LED Consoles: P10, P30, P30i and P31 23
Touchscreen Consoles: P62, P80, and P82 23
How to Access the Standard Service Menus 24
P10, P30, P30i and P31 LED consoles 24
P80 touchscreen console 25
P62 and P82 touchscreen consoles 26
Diagnostics menu access 26
Touchscreen Display Calibration shortcut 26
Debug Information Report shortcut 27
Navigating the Service Menus 29
P10, P30, P30i and P31 LED consoles 29
P10, P30 and P31 consoles 29
P30i consoles 30
P80 and P82 touchscreen consoles 30
P62 touchscreen consoles 31
LED Console Standard Service Menus 32
Hardware Validation Diagnostics Tests Menu (51765761) 32
Club Settings Menu (5651565) 34
Information Display (65) 36
Touchscreen Console Standard Service Menus 39
Service Settings Menu ( (51765761) 39
About menu 41
43
Equipment Usage menu 43
Maintenance menu(1) 43
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any questions.
Page iii

System Settings menu 45
System Tests menu 49
Club Settings (5651565) 51
Information Display (65) 51
Adjustment Procedures 52
Available Adjustment Procedures 52
Drive Belt Tension Adjustment 53
About 53
About Sonic belt tension adjustment 53
Specialized Tools 54
Specifications 54
Service Videos 54
Procedure 54
Drive Chain Tension Adjustment 60
About 60
Specifications 60
Service Videos 60
Procedure 60
Step Chain Tension Adjustment 66
About 66
Specifications 66
Service Videos 67
Procedure 67
Gates® Carbon Drive™ Mobile App User Guide 71
Gates Carbon Drive™ Mobile App Download 71
Gates Instructional Video 72
Measurement Guidelines: 72
Specialized Tools 73
Procedure 73
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any questions.
Page iv

How to delete measurements: 76
Replacement Procedures 78
Available Replacement Procedures 78
Covers and Panels Replacement 79
About 79
Service Videos 81
Top Cover Replacement 81
Upper and Lower Forward Access Cover Replacement 88
Side Access Covers Replacement 92
Base Cover Replacement 95
Inner Panel Covers Replacement 98
Chain Rail Cover Replacement 103
Step Cover Replacement 108
Handlebar Replacement 111
Drip Shield Replacement 122
About 122
Procedure 122
Power Cord Replacement 125
About 125
Power Entry Switch Assy Replacement 126
About 126
Fuse Replacement 126
Wire Diagram 127
Procedure 128
Handlebar Replacement 131
About 131
Procedure 132
Handlebar HHHR Grips and Remote Stop & Speed Control Buttons Replace-
ment 142
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any questions.
Page v

About 142
Procedure 143
Right Handlebar HR Grip and Remote Stop Button Replacement 143
Left Handlebar HR Grip and Remote Speed Control Button Replace-
ment 146
LPCA (Lower PCA) Board Replacement 151
About 151
LPCA Interface Cable Connections 152
Procedure 154
Active Status Light "ASL" PCA board Replacement 161
About 161
Procedure 161
OBS Obstruction Sensor Replacement 169
About 169
Procedure 169
Drive Belt Replacement 175
About 175
Specifications 176
Service Videos 176
Procedure 176
Brake Assembly Replacement 182
About 182
Procedure 182
Drive Chain Replacement 190
About 190
Procedure 190
Input Drive Assy Replacement 195
About 195
Procedure 195
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any questions.
Page vi

Intermediate Sprocket & Speed Sensor Wheel Replacement 204
About 204
Special Replacement Parts 204
Procedure 204
Intermediate Sprocket & Speed Sensor Wheel Replacement 211
About 211
Special Replacement Parts 211
Procedure 211
Speed Sensor PCA board Replacement 218
About 218
Procedure 218
Stair Step Replacement 222
About 222
Special Replacement Parts 222
Procedure 222
Lower Bearing Rail Replacement 232
About 232
Procedure 232
Troubleshooting 240
About 240
Introduction to Troubleshooting 240
Basic Troubleshooting Steps 240
Validate the customer reported issue 241
Verify Input Power 241
Verify (reproduce) the customer issue 242
Verify the Club Settings 242
Verify service bulletin and software update incorporation 242
Verify console operation 243
Verify that there are no current active error codes 244
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any questions.
Page vii

Verify hardware validation diagnostic tests 244
Verify that there are no new error codes 245
Error Log & CPA Event Log 246
About 246
Error Log 247
Error Log 247
CPA Event Log 249
CPA Event Log 249
Active Status Light "ASL" 252
About 252
ASL Light Equipment Location 252
ASL Overview 253
ASL States 253
ASL Settings and Functions 254
Preventive Maintenance (PM) 258
About 258
PM Guides and Videos 258
Product PM Guides 258
PM Service Videos 259
System Wiring Diagram 260
System Wire Diagram 260
Left and Right Handlebar Cable Wire Diagram 261
Power Entry Assemble Wire Diagram 262
COMM Cable Wire Diagram 263
Product Literature & Videos 264
Service & Maintenance Documentation 264
Precor Websites 264
Service Videos 265
Parts 267
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any questions.
Page viii

About 267
Precor Connect Partner's website 267
Exploded View Diagrams and Parts List 270
Exploded View Diagram 271
Parts List - SCL800 280
Appendix A : Edition Information i
Edition i
Additional Documentation i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Notices iii
Service Safety Guidelines iii
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any questions.
Page ix

Introduction
Only Precor certified technicians are authorized to service Precor equipment. If you are not
a Precor certified servicer, you must not attempt to service any Precor product. Call your
dealer for service information
WARNING: This service documentation is for use by Precor certified servicer pro-
viders only. Personal injury can result from electrical shock and/or mechanical mov-
ing parts.
This service manual applies to the Experience™ Series 800 Line StairClimber™ including
the 120 VAC and 240 VAC models.
Model Configuration
SCL835 SCL800-21 base with P31 stairclimber model specific console, standard fea-
tures.
Service manual contents
The service manual contains information to service, repair, troubleshoot, and maintain the
machine base.
This manual does not include console service and repair information. Refer to the console
service manual for service and repair information. This service manual does include inform-
ation to use the standard service menus: Hardware Validation Diagnostic Tests, Information
Display, and Club Settings service menus.
Contact Precor Customer Support at [email protected] or 800.786.8404 with
any questions.
Page 1
1 Introduction
Service manual contents