Prince Castle DHB-BKF Series User guide

Kitchen Minder
Set-up Manual
Extended Hold Bin
DHB-BKF & EHB Series
355 EAST KEHOE BLVD. ~ CAROL STREAM, IL, 60188, USA
PHONE: [phone] ~ TOLL FREE: 1-800-PCASTLE
FAX [phone] ~ WWW.PRINCECASTLE.COM
TABLE OF CONTENTS
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Upgrading PC Minder and Kitchen Minder to 6.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Model Idencaon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecng and Conguring PC Translator II Kits to the Kitchen Minder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Seng Bin Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Seng Bar Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Loading Product Proles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Programming Holding Bins for Kitchen Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3x4 Special Instrucons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
540-538 revA-EN 1Printed in USA 03/16 © 2016

Printed in USA 05/16 © 2016 2KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Requirements
PC Minder and Kitchen Minder have version 6.01 soware
1
Check the soware on your
PC Minder by clicking
Help > About
The version must be v6.01.55 or higher to funcon with the Prince Castle Gen2 PHU’s. If your version is not v6.01.55 or
higher, please go to Page 3
New PHU’s require New Prince Castle Translator II Kits
2
For instrucons on connecng the new Prince Castle Translator II kits and conguring your New Gen2 PHU’s, go to page 7

KM Installaon Guide 3Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
Upgrading to PC Minder and Kitchen Minder 6.0
Version 6.0 requires a valid soware license and is Included with Kitchen Minder Systems shipped on or aer March 20,
2014. Regardless of the ship date, all KM2 color units have an included license.
Kitchen Minder1 (KM1) Systems shipped prior to March 20, 2014 require a Paid Upgrade License upgrade.
To purchase the Paid Upgrade license, pay on-line at the following Kitchen Technology Innovaons link : hp://
shop.onk.com/
1On the back-of-house (BOH) computer, go to
www.goicc.com
Click on the Burger King icon toward the top right
of the screen
2Locate the correct soware
Select your country by clicking on the correct ag
Find and select:
Download v6.0 Kitchen Minder/PCMinder soware
Download and run the install KMSS package and click Next through the rst four install screens, then Install, and then
click Finish at the end. For upgrades, do not check the box when it asks if you want to use QES Minder. For 1st me in-
stallaons, check the box. Run the new version of PC Minder.
3
Validate that the correct version of PC Minder is installed by clicking Help, About on the top bar. The dialogue box that
pops up should say that version 6.01.55 or higher is installed.
4

Printed in USA 05/16 © 2016 4KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Upgrading to PC Minder and Kitchen Minder 6.0 (cont.)
5The BOH Computer should already be connected to the
“Programming Port” of the Kitchen Minder and tested during the
inial installaon. See your Kitchen Minder Installaon guide for
details.
If you can successfully send data from PCMinder to the Kitchen
Minder the connecon is OK and skip to # 7.
If data transmission fails go to #6.
6Run a communicaons test
A B C
While the Kitchen Minder is on, go to
PC Minder. Under the “Tools” tab,
select “Communicaon Test”
Enter “admin” as password when
prompted.
In dialogue box that pops up, select
“Find Serial Communicaons Port”
If it nds a serial communicaons
port, it will indicate which port it
found, then move to step 10.
If there is no port found, it will
display an error message like the
one shown above.
Then check the connecons
between the computer and the
Kitchen Minder, COM Port
assignments in Windows Device
Manager and USB-Serial
Drivers .Replace any suspect
parts and test again.

KM Installaon Guide 5Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
Upgrading to PC Minder and Kitchen Minder 6.0 (cont.)
7Check the soware version of current Kitchen
Minder unit by cycling power on the unit and ob-
serving the boom right corner of the screen for
the version number. If the version is 6.01 or higher
skip to Page 6. If the version number is lower than
6.01, connue to step 8.
8Check the version of the Kitchen Minder unit
(KM1 or KM2) by looking on the back of the unit
To upgrade the Kitchen Minder unit:
a) Return to PCMinder on the BOH computer
b) Go to the “Tools” menu on the top ribbon and scroll
over “Device Upgrades” and select Kitchen Minder 1
or Kitchen Minder 2 depending on which version the
unit is.
c) If prompted, enter “admin” as the password and
select “OK”
d) When the dialogue box appears showing that there
is an upgrade, select the “Reprogram” buon.
e) Power the Kitchen Minder unit o, WAIT 10
SECONDS, and then turn it back on, then select
“Connue” on-screen.
f) As progress is displayed, DO NOT use the computer
or Kitchen Minder during the 5-10 minutes of the
upgrade process.
g) When “Programming Complete” is shown, select the
“OK” buon. If this upgrade fails, repeat steps a-f. If
sll unsuccessful, call ICC Tech Support.
h) Repeat step 7 before proceeding, in order to verify
correct soware version on Kitchen Minder.
9

Printed in USA 05/16 © 2016 6KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Model Idencaon
DHB-BK24AFCE
Unit Name
Number of
Shelves
Number of
Trays per
Shelf
“A” is present if there
are auxiliary mer
bars (bars on the
back of the unit)
Type “CE” is present if
the bin can be
used outside of
the US
EHB24ACE
Unit Name
Number of
Shelves
Number of
Trays per
Shelf
“A” is present if there
are auxiliary mer
bars (bars on the
back of the unit)
“CE” is present if
the bin can be
used outside of
the US

KM Installaon Guide 7Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
Connecng and Conguring Prince Castle Translator II Kits to the Kitchen Minder
1
Place new Prince Castle Holding Bins on a at surface in the locaon in the kitchen designated by the store manager .
Each translator II box follows the below rules for the amount of bins that
can connect to one (1) translator II box.
1. One (1) 3x4 can connect to one (1) other bin of any size
2. Excluding the 3x4 bin, you can connect any three (3) bins together to
one (1) translator box
Example: The store would like to setup two (2) 3x4 bins and two (2) 2x4
bins and one (1) 4x2 bin.
Setup: The store would need two (2) translator II kits. The two (2) 3x4 bins
could connect together using one (1) translator II box. The remaining
three (3) bins would connect together using the second translator II box.
Bins may be stacked up to (4) shelves high, BUT ensure that all employees can reach product on the top shelf.
IMPORTANT: To prevent injury, team-li the bins
2Connect black power cable from the back of each holding bin to a matching grounded plug. Power unit on with
green switch on front.
3
Layout Bins in store

Printed in USA 05/16 © 2016 8KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Connecng and Conguring Prince Castle Translator II Kits to the Kitchen Minder (cont.)
4Connect Kitchen Minder to Prince Castle Translator box (PC II Box), PN 990198-10 is the kit part number.
For each conguraon chosen, (1) PC II Box and Ethernet is needed cable.
Connect rst conguraon to the Kitchen Minder by plugging one end of the Ethernet cable into the COM1 port on the
back of the Kitchen Minder and the other end into the FROM KM port on the PC II Box.
NOTE: Verify that the black box says “PRINCE CASTLE TRANSLATOR II 980198-10” on the label of the box. If not, get a
new box from Prince Castle or your service agency before proceeding.
Repeat this for up to (3) conguraons using the COM1, COM2, and COM3 ports on the Kitchen Minder in order but ALWAYS
using the KITCHEN MINDER port on the Black Box
Port labeled “FROM KM”
connects to KM COM1, COM2
or COM3. Port Labeled TO PHU
connect to IN Port of 1st PHU
NOTE: These and all cables are intended to be permanent, DO NOT remove them or the bins.
5Connect to First Bin :Connect each Level Shier to the First Bin in each conguraon. Plug one end of a COM cable
into the Level Shier and the other end into the IN (white) port on the back of the First Bin.
6String mulple bins together.
If a conguraon is being used that has mulple bins,
they need to be connected. This is done by connecng
one end of a COM cable to the OUT (black) port of the
First Bin and the other end to the IN (white) port of the
Second Bin. [If (3) bins are in the conguraon, you will
also need to connect a COM cable between the OUT port
of the Second Bin to the IN port of the Third Bin.]

KM Installaon Guide 9Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
Seng Bin Addresses
To allow Kitchen Minder to properly communicate with the bins, bin addresses need to be set as shown in the gure below.
The gure shows all possible numbering conguraons that DO NOT include 3x4 units, for those layouts, go to page 15.
This is done using the control panel on the front of the unit. First, check what the current Bin Address is by pressing and
holding the ACTUAL TEMP and SET-POINT buons at the same me unl the Bin Address is shown on the display. If the
correct Bin Address is shown on all bins, proceed to next page step 10.
NOTE: The numbering of one conguraon has NO impact on the numbering of a dierent conguraon.
Use the above numbering layout for bins, and use only the boxes necessary. The bin closest to the Kitchen Minder will
ALWAYS be BIN2, the next is BIN4, and last is BIN6. The lower mer bar will match the bin number (BAR2 is the lower bar
on BIN2) and the upper bar is one number greater. If only (1) or (2) bins are used, omit the higher numbers. If any bin has
only (1) mer bar, omit the higher number.
Example: A 2x2 is linked to a 4x2. The 2x2 will be set to BIN2 and its bar to BAR2, the 4x2 will be set to BIN4, the lower bar
to BAR4, and the upper bar to BAR5.
1. To change a bin address, disconnect the
power to the unit. Reconnect power to the
unit and immediately press and hold the
ACTUAL TEMP and SETPOINT buons.
2. Once the red PROG light comes on, let
go of the ACTUAL TEMP and SETPOINT
buons and use the up/down arrows to
select the desired bin address.
3. Use the PC Crown buon to
conrm the selecon.
PROG

Printed in USA 05/16 © 2016 10 KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Seng Bar Addresses
To allow the bin to properly communicate with the mer bar(s), bar addresses need to be correctly set as shown in the
table on the previous page. This is done directly on the mer bar. First, check what the current Bar Address is by
pressing and holding the Prince Castle logo buon and the down arrow buon unl the Bar Address is shown on the
far right screen of the buon bar.
To change an incorrect Bar Address, follow the instrucons below.
1. To change a bar address, disconnect the power to the
unit. Reconnect power to the unit and immediately press
and hold the PC buon and DOWN ARROW buons.
2. Once the Bar address begins to blink, release the
buons. Use the UP/DOWN ARROWS to select the
desired bar address.
3. Use the ENTER buon to conrm the desired Bar
address.
Complete this for each buon bar channel on all of the bins. Remember that buon bars on the back of a unit are
considered auxiliary and do not need to be separately programmed. These bars follow the programming of the bar on
the front side of the same shelf.
Be sure to follow the numbering system as prescribed in the gure. The numbering of one conguraon has NO impact
on the numbering of a separate conguraon

KM Installaon Guide 11 Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
Loading Product Proles
1On BOH computer, Load Product Proles for all
products to be used.
Navigate to the “Product Sengs” screen
2To load the prole for each product, double-click in
the “Warmer Type” column for the product.
3Aer the “Warmer Type” dialogue box pops up, click
on the “PC Dual Temp” tab along the top.
4Select “Load Prole” from the buons along
the boom.

Printed in USA 05/16 © 2016 12 KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Loading Product Proles (cont.)
5Find the product being programmed in the menu
that pops out and click on it. Match the
abbreviaon shown to the product prole that is
loaded.
6When the menu pops back in, select “Save” .
Repeat 2-6 for all products used in the store for all Day Parts. Day Parts can be changed by clicking
on the current Day Part buon towards the top.
(If a product prole is loaded in one Day Part, it is not necessary to load it again in another Day Part)

KM Installaon Guide 13 Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
Programming Holding Bins for Kitchen Use
1Navigate to the “Program PHU” screen. Change each secon to “PC Dual Temp” from
“Duke/ PC PHU” by clicking on “Duke/ PC PHU”
then selecng “PC Dual Temp”.
2
Determine how the bin grouping relates to PC Minder.
3
For each conguraon used, one row in PC Minder will be used, so
start each new conguraon in a new row, starng from the top.
Each row represents a COM port on the Kitchen Minder (top row is
COM1, middle is COM2, and boom is COM3).
The colors in the gure to the right show which trays correspond
with which boxes on PC Minder. Do not place products in the boxes
that are not shaded.
The layouts to the right represent all bins except the 3x4 bins. For
the specics on how 3x4’s interact with PC Minder, visit page 15.
NOTE: On a 2x3 unit, products must be placed in all four slots
across in order to communicate properly with PC Minder. The prod-
ucts in the two boom right shelves must match and the products
on the two top right shelves must match.

Printed in USA 05/16 © 2016 14 KM Installaon Guide
Extended Hold Bin
DHB-BKF & EHB Series
Programming Holding Bins for Kitchen Use
4Based on which conguraons chosen in setup,
choose products to be held in the bins. Do this by
clicking anywhere in a white box and selecng the
product from the dropdown menu.
IMPORTANT: Each half of each row in a secon
must match, if they do not, they will display in red.
Acceptable pairings will show in blue
If a tray is to be le empty, may select “-none-“.
Select a product or “-none” for each tray on all of the
bins for each Day Part.
Save programming by selecng File > Save on the
top ribbon.
5
6Send Programming to Kitchen Minder by navigang
to “Send to Kitchen Minder” Screen and selecng
“Send Forecast”. Wait for the process is complete, it
will take about 5 minutes. The Kitchen Minder
should beep to validate that it is receiving data.
Go to bins and verify that all bars display the
correct products in the correct locaons, if not,
check through sengs in step 4 and then repeat
step 6 if necessary.
7
Check that the setpoint for each Zone match what
was programmed in PCMinder, , if not, check through
sengs in step 4 and then repeat step 6 if necessary
8

KM Installaon Guide 15 Printed in USA 05/16 © 2016
Extended Hold Bin
DHB-BKF & EHB Series
3x4 Special Instrucons
Bin Numbering Layout
The 3x4 bins are programmed so that they
can only be set to BIN2 or BIN6 because of
their size.
The three possibilies are that there are (2)
3x4’s, or the 3x4 is with another size bin,
either rst or second.
In any case, the rst bin is set to BIN2 and the
second is BIN6. The bars correspond to the
bins like they do with the other
conguraons.
PC Minder Interacon
There are two opons as to how 3x4 bins interact with PC Minder. On the top of the gure on the
right represent s how it interacts if it is set to BIN2, and the boom shows how it interacts if it is
BIN6.
If there are two 3x4’s, the middle column in PC Minder will be split between the two bins.
If another sized bin is rst, it will take the rst column of PC Minder, and the 3x4 will take up half of
the middle column and the third column (boom on right).
If another sized bin is second, it will take the third column of PC Minder, and the 3x4 will take up the
rst column and half of the second column (top on the right).
2
1
4
3
6
5