ProMinent DULCOLEVEL User manual

DULCOLEVEL
Radar Level Sensor
www.prominent.com
Original Operating Instructions
Radar Level Sensor DULCOLEVEL............. .................................2
Radarový senzor hladiny náplně DULCOLEVEL..........................17
Radarowy czujnik poziomu napełnienia DULCOLEVEL............... 32
EN | CS | PL

2
EN
Content
For safe operation, observe the information in the
"Safety" chapter and the handling instructions in these
operating instructions.
Personnel Requirements
All work or actions on the device should only be carried
out by qualified, trained personnel. The personnel must
meet the following requirements:
Personnel has been authorized by the manufacturer.
Personnel is familiar with national regulations.
The operating instructions have been read and un-
derstood.
Intended Use
The Radar Level Sensor DULCOLEVEL is intended for
commercial and industrial measurement of all types of
process chemicals and liquids in plastic tanks using
radar technology. The measurement is made from the
outside vertically to the medium with a maximum permis-
sible deviation of +/- 4°.
The sensor is not approved for use in hazardous areas,
for flammable or radioactive liquids. The sensor is not
intended for outdoor use.
Content
Safety.....................................................................2
Scope of Delivery....................................................4
Technical Data........................................................5
DULCONNEX Blue App..........................................6
Overview ................................................................6
Function .................................................................7
Application Options ................................................8
LED Status .............................................................9
Mounting..............................................................10
Electrical Installation .............................................11
Initial Startup ........................................................12
Configuration........................................................14
Operation .............................................................15
Cleaning & Maintenance.......................................15
Troubleshooting....................................................16
Safety

3EN
Safety
Repairing
The sensor must not be opened.
Follow the instructions in the troubleshooting chapter.
If repair is necessary, contact ProMinent service.
Notes on Radar Frequencies
Observe the national and regional regulations for the use
of radar frequencies.
The sensor is certified according to FCC/IC. Further infor-
mation can be found on the nameplate, see page 7.
Disposal
This device is marked in accordance with the
European Directive 2012/19/EU on waste
electronic and electronic equipment (WEEE).
The directive provides the framework for valid
take-back and recycling of waste equipment.
The sensor is made of recyclable materials. Therefore,
take it to a specialized recycling company for disposal.
Observe the applicable national and regional regulations.
Foreseeable Misapplication
Only use the sensor in accordance with its intended use.
Application-specific hazards may occur if used improperly.
General Safety instructions
The sensor corresponds to the state of the art in com-
pliance with the usual regulations and guidelines. It may
only be operated in a technically perfect and operational-
ly safe condition.
When used with a pump, additionally observe the safety
instructions in the original operating instructions of the
pump.
For use in a plant:
If the radar sensor is integrated in a plant where a rest-
oration of the power supply after failure or a disturbance
of the power supply may lead to dangerous situations, a
device shall be provided in the plant to prevent this.
Modifications to the Device
Unauthorized conversions or modifications are expressly
prohibited and can lead to inforeseeable dangers.
For safety reasons, only the accessories specified by
the manufacturer may be used.
If modifications are necessary, contact ProMinent
service, see "Troubleshooting" on page 16.

4
EN 4
Check the scope of delivery:
Sensor
Plug-in power supply (part no.
1121352) or PLC connection cable
(part no. 1022537)
Optional accessories e.g. mounting
plate (part no. 1119041)
Documentation
Optional accessories for your sensor can
be found in the ProMinent WebShop* or
ordered from your local sales person.
Screws for the mounting holes are not
included in the scope of delivery.
Use screws with a diameter ≤5mm or
≤M5.
* The WebShop is only available in selected
countries. Please check your local ProMinent
website to see if there is one available in your
country.
Scope of Delivery
Operating
Instruction

5EN
Technical Data
Maximum angle +/- 4°
Measuring range 0.1-15 m
Measurement accuracy +/- 5 mm
Electrical connection 18-30 VDC
1.8 Wmax 0.1 A
Note: Power is supplied via a 100-240 V plug-in power supply unit (24 V
supply voltage) or via the PLC (24 V DC voltage SELV)
Degree of protection Protection against contact and moisture in accordance with IP 66
(EN 60529) and NEMA-4X/indoor (NEMA 250) if powercable or 0/4-20mA
cable is connected properly.
Degree of pollution 2
Power supply Overvoltage category II
Height max. 2,000 m (ASL)
Ambient humidity max. 95 %
Temperatures
Storage temperature -10 °C to +50 °C
Environmental temperature -10 °C to +45 °C
Note: The sensor is not intended for outdoor use.
Operational temperature +1 °C to 45 °C
Signal mA output 0/4-20 mA galvanically isolated, max. load 450 Ω.
Range adjustable via Bluetooth® with DULCONNEX Blue app.

6
EN
1 Power connection
Alternatively connection cable to PLC.
2 Radar sensor
3 Alignment bracket for mounting with strap
4 Status LED
5 Nameplate
6 Mounting holes (e. g. for mounting with plate)
DULCONNEX Blue App Overview
4
6
2
5
1
3
About the App
When you open the app, the dash-
board appears. At the bottom of the
screen you will find the most import-
ant sections:
Devices
Overview of connected and pai-
red devices
Configuration
Archive and management of diffe-
rent configurations
Menu
General settings for the app
Download the DULCONNEX Blue App
to configure the sensor via smartphone
or tablet.
Only for ProMinent devices with
Bluetooth®option.

7EN
Nameplate
The nameplate contains the most important data for
identification and use of the sensor.
Overview
ProMinent GmbH
Im Schuhmachergewann 5-11
69123 Heidelberg, Germany
Mat.No. 1120573
Ser.No.
MD:
FCC ID: 2A94C-1120573
IC: 30005-1120573
e. g. 20220808234
e. g. 07/2022
Type
El. connection
Measuring range
IP66
DulcoLevel
18 - 30 V
1.8 Wmax 0.1 A
0.1 - 15m
!
Function
The level sensor DULCOLEVEL is a radar sensor for
level measurement of all types of liquids in plastic
tanks and IBC storage tanks:
Measures the distance between the sensor and
the surface of the liquid.
Contactless measurement through the plastic wall
of the tank.
Suitable for all ProMinent plastic storage tanks as
well as plastic tanks from other suppliers.
Configure the sensor by using the DULCONNEX
Blue App.
Notice: Use of a Mixer
When using a mixer, the height of the liquid level may
change. This can lead to incorrect measurement
results. An even liquid level is required for a reliable
measurement result. Select the measuring point out-
side the flow if possible.
Notice: You need the last 4 digits of the serial number
(Ser.No. on the nameplate) to connect the sensor with
the DULCONNEX Blue App (see Initial Start-up).
In the example shown, this corresponds to the digits
"8234".
Notice: The QR code on the nameplate is for
ProMinent internal purposes only.
The device meets the requirements for electrical safety
according to EN 61010-1. The device meets the require-
ments of the Radio Equipment Directive 2014/53/EU and
the RoHS Directive 2011/65/EU and is CE marked.

8
EN
Application Options
Fieldbus
0/4-20 mA
The sensor can be used in different
constellations. You always need the
DULCONNEX Blue App for setup,
configuration and operation.
2. Data transfer through pump with
PLC (Fieldbus)*. Connecting sensor and
pump with app.
3. Direct data transfer to PLC through
0/4-20 mA. Configuration through app.
1. Data transfer through pump with
DULCONNEX* (optional). Connecting
sensor and pump with app.
* For information on the connection pump to DULCONNEX or PLC, please refer to the operating instructions of the pump.
Notice: For the
wiring diagram see
"Electrical Installa-
tion" on page 11.

9EN
LED Status
LED Signal Meaning
LED flashes blue at intervals of 1 s. Sensor is ready to be paired.
LED lights blue continuously. Sensor is coupled with pump.
LED flashes blue 2 times per second. Sensor identification was triggered in the app.
Sensor is paired with the app, not with the pump.
LED lights green continuously. The level is in allowed range above low volume and below
maximum volume.
LED lights yellow continuously. The level is either below low volume or above maximum volume.
LED lights red continuously. The level is either below empty tank setting or above overfill setting.
LED flashes alternately blue and red. Update in progress.
LED flashes permanently red. Error. Observe the notes in the app and the "Troubleshooting"
chapter.

2 m
≥ 20 cm
10
EN
Observe the following mounting instructions:
Tilting the sensor can lead to measurement errors.
Always mount the sensor horizontally.
Secure the sensor against movement. Also ensure
that the tank is standing securely.
Make sure that the tank surface and the sensor bot-
tom are clean.
The tank must be easily accessible (min. 80 cm
around the tank).
Mount Sensor
You can mount the sensor with the mounting plate,
straps or your own fixtures.
Mounting
Notice: Mount sensor horizontal to tank with a maxi-
mum incline of +/- 4°.
Mount Sensor with Mounting Plate
To attach the sensor to the plate, screw the sensor to the
mounting holes provided on both sides using a screw
with a diameter ≤5mm or ≤M5.
As an alternative to the mounting plate, you can also use
other equipment.
Never drill through the tank! Liquids can leak out.

11 EN
Mount Sensor with Strap
To mount the sensor with a strap, pass the strap through
the alignment brackets provided.
Make sure that the sensor cannot move during opera-
tion.
Application Option 1 and 2
You can connect the sensor to your pump via
Bluetooth®to send level information directly to the pump.
The pump is thus able to output corresponding status
messages, which can be monitored e. g. via
DULCONNEX or PLC. For more information, please refer
to the original operating instruction of your pump.
1. Connect plug-inpower supply to sensor (A).
2. Plug in power supply (B).
Mounting
A
B
Electrical Installation

12
EN 12
Electrical Installation Initial Startup
Application Option 3
You can connect the sensor directly to the PLC with
a 0/4-20 mA connection.
The sensor has an active mA output: The mA output
actively supplies an output current without a supply
voltage being applied from the outside. The mA output is
galvanically isolated.
The mA output can be configured via Bluetooth with the
DULCONNEX Blue app via Bluetooth.
ATTENTION
Destruction of the evaluation devices
Only passive evaluation devices may be connected to
the mA output. If the mA output is connected to a PLC,
for example, the connection type on the PLC must be
selected as 4-wire. The connection type 2-wire leads
to a malfunction and possibly to the destruction of the
evaluation devices.
Procedure:
1. Connect connection cable to sensor (A).
2. Connect cable to the PLC (B).
A
B
Sensor
white
blue
black
brown
24 V
PLC
Output
active
+
-
- -
-
+ +
+
PLC cable
1brown mA Out -
2 white 24 V
3 blue GND
4black mA Out +

13 EN
Connect Sensor to Pump (Wizard)
Use the wizard in the DULCONNEX Blue App to connect
the sensor to the pump.
Prerequisites:
DULCONNEX Blue App is installed on your mobile de-
vice. You cannot set up or operate the sensor without
the app.
Bluetooth®is enabled on your mobile device and
pump.
The sensor and the pump are connected to power.
Procedure:
1. Open DULCONNEX Blue on your mobile device.
2. Switch to the "Devices" view.
3. Tap on +.
All Bluetooth devices that are nearby are displayed.
4. Tap on .
The wizard will start and guide you through the con-
nection process.
The sensor is connected to the pump and the pump is
displayed in the "Devices" view in the "Connected" tab.
Note: During set-up you will need the last 4 digits of your
sensor's and pump's serial numbers.
Alternative: Connect Sensor Only
If you do not have a pump with Bluetooth®and want to
use the sensor with a PLC as described in application
option 3, follow the steps below.
Prerequisites:
DULCONNEX Blue App is installed on your mobile
device. You cannot set up or operate the sensor
without the app.
Bluetooth®is enabled on your mobile device.
The sensor is connected to power.
Initial Startup

14
EN
Configuration
Additionally, the following configu-
ration options are available in the
DULCONNEX Blue App:
Configuration of analog output
Error logbook
Firmware updates
Copying configurations from one
tank to another
Commissioning report
Set up and Configure Sensor
In order to use the sensor, the following steps must be
performed after connection to the pump or PLC:
Calibrate tank size: Mapping of sensor distance
measurement to tank volume
Set alarms
For more information on configuration,
also see the videos at www.prominent.
com.
Procedure:
1. Open DULCONNEX Blue on your mobile device.
2. Switch to the "Devices" view.
3. Tap on +.
All Bluetooth devices that are nearby are displayed.
4. Tap on + next to the sensor's name.
The sensor will be connected to the app. If the con-
nection is successful, a message appears.
5. Enter device PIN.
Note: The PIN is the last 4 digits of the sensor's serial
number.
The sensor is connected to the app and is displayed in
the "Devices" view in the "Connected" tab.
Initial Startup

15 EN
Operation Cleaning & Maintenance
Firmware Update
You can see the current firmware version in the sensor's
settings under "Information".
Procedure:
1. In the "Devices" view, tap on the sensor.
2. Tap on "Service".
3. Tap on "Firmware update".
4. If there is a newer firmware, follow the instructions in
the app.
Disconnect Sensor
You can disconnect the sensor at any time via the app.
Procedure:
1. In the "Devices" view, tap the sensor or the pump.
2. Press the "Connection settings" button.
3. Tap the "Disconnect" button.
4. Confirm the disconnection process with "OK".
If you also want to delete the sensor from the devices list,
switch to the "Coupled" tab and tap the "Delete" button
on the sensor.
NOTICE
Unsuitable cleaning products can damage the sensor.
Do not use chemicals or strong detergents.
Clean the sensor with a dry cloth.
Maintenance
The sensor is designed so that no
maintenance is required.
During installation and operation,
ensure that the sensor base and tank
surface remain free of
contamination.
NOTICE
Damage due to opening of the housing
The sensor must not be opened. In case of malfunction
and damage, contact the ProMinent Service.

16
EN
Troubleshooting
Error Cause Action
The connection to the pump cannot
be established. The DULCONNEX Blue App is not installed. Install the app and run the connection process with the wizard.
See "DULCONNEX Blue App" (page 6) and
"Connect Sensor to Pump (Wizard)" (page 13).
Bluetooth®not activated on the smartphone. Activate Bluetooth®on your smartphone.
The pump has no Bluetooth®module, a
Bluetooth®module that is too old or outdated
software.
Contact the ProMinent service.
The sensor provides incorrect mea-
surement results. The tank size is not calibrated. See "Configuration" (page 14).
The sensor is mounted incorrectly. See mounting instructions in "Mounting"
(page 11).
LED does not light up. Sensor is broken. Contact the ProMinent Service.
Power supply is not connected. Check electrical connection, see "Electrical Instal-
lation" (page 11).
During pairing, the app does not
find the sensor. The sensor is already connected to the pump. No action required.
The sensor is already connected to another
smartphone. The sensor can only be connec-
ted to one smartphone.
Disconnect the existing connection and restart the
connection process.
Troubleshooting
In the following table you will find possible errors and information on troubleshooting. If you cannot rectify the fault
yourself, contact ProMinent Service.

17 CS
Obsah
Personál musí splňovat následující požadavky:
Personál má oprávnění od výrobce.
Personál je seznámen s národními předpisy.
Přečetl si návod k obsluze a porozuměl mu.
Použití v souladu s určením
Radarový senzor hladiny DULCOLEVEL je určený pro
komerční a průmyslové měření všech typů procesních
chemikálií a kapalin v plastových nádržích pomocí
radarové technologie. Měření se provádí z vnější strany
kolmo k médiu s maximální přípustnou odchylkou +/- 4°.
Senzor není schválený pro použití v oblastech s
nebezpečím výbuchu, pro hořlavé nebo radioaktivní
kapaliny. Senzor není určený pro venkovní použití.
Předvídatelné nesprávné použití
Senzor používejte pouze v souladu s jeho určením.
Nesprávné použití může mít za následek nebezpečí
specifická pro danou aplikaci.
Bezpečnost
Pro bezpečný provoz dodržujte pokyny v kapitole
„Bezpečnost“ a pokyny k jednání v tomto návodu
kobsluze.
Požadavky na personál
Veškeré práce nebo úkony na přístroji smí provádět
pouze kvalifikovaný a vyškolený personál.
Obsah
Bezpečnost ..........................................................17
Rozsah dodávky...................................................19
Technické údaje....................................................20
Aplikace DULCONNEX Blue .................................21
Přehled.................................................................21
Funkce .................................................................22
Možnosti použití ...................................................23
Stav LED ..............................................................24
Montáž.................................................................25
Elektrická instalace ...............................................26
První uvedení do provozu .....................................28
Konfigurace..........................................................29
Obsluha................................................................30
Čištění a údržba ...................................................30
Odstraňování závad..............................................31

18
CS
Bezpečnost
Oprava
Senzor se nesmí otevírat.
Postupujte podle pokynů uvedených v kapitole
Odstraňování závad.
Pokud je nutná oprava, obraťte se na servis
ProMinent.
Pokyny k radarovým frekvencím
Dodržujte národní a regionální předpisy pro používání
radarových frekvencí.
Senzor je certifikovaný podle FCC/IC. Další informace
naleznete na typovém štítku, viz strana 22.
Likvidace
Tento přístroj je označený v souladu s evropskou
směrnicí 2012/19/EU o odpadních elektronických
a elektrických zařízeních (WEEE).
Tato směrnice stanoví rámec pro platný zpětný
odběr a recyklaci starých přístrojů.
Senzor je vyrobený z recyklovatelných materiálů. Proto
jej odevzdejte k likvidaci specializované recyklační firmě.
Dodržujte platné národní a regionální předpisy.
Všeobecné bezpečnostní pokyny
Senzor odpovídá současnému stavu techniky v souladu
s obvyklými předpisy a směrnicemi. Smí být provozován
pouze v technicky bezvadném a provozně bezpečném
stavu.
Při použití s čerpadlem je nutné dodržovat také
bezpečnostní pokyny uvedené v originálním návodu
kobsluze čerpadla.
Při použití v zařízení:
Pokud je radarový senzor nainstalován v zařízení, ve
kterém může obnovení napájení po výpadku nebo
poruše napájení vést k nebezpečným situacím, musí být
v zařízení k dispozici přípravek, který tomu zabrání.
Změny na přístroji
Svévolné přestavby nebo změny jsou výslovně zakázány
a mohou vést k nepředvídatelným nebezpečím.
Z bezpečnostních důvodů se smí používat pouze
příslušenství určené výrobcem.
V případě nutnosti změn se obraťte na servis
společnosti ProMinent, viz „Čištění a údržba“
nastraně 30.

19 CS
Zkontrolujte rozsah dodávky:
Senzor
Zásuvný napájecí zdroj (č. v. 1121352)
nebo Připojovací kabel PLC
(č. v. 1022537)
Volitelné příslušenství, např. montážní
deska (č. v. 1119041)
Dokumentace
Volitelné příslušenství pro váš senzor
naleznete v ProMinent WebShopu* nebo
si je můžete objednat u svého místního
obchodního zástupce.
Šrouby pro montážní otvory nejsou
vrozsahu dodávky.
Použijte šrouby o průměru ≤ 5 mm nebo
≤ M5.
* WebShop je k dispozici pouze ve vybraných
zemích. Navštivte webové stránky společnosti
ProMinent a zjistěte, zda je WebShop dostupný
i ve vaší zemi.
Rozsah dodávky
Návod k
provozu

20
CS
Technické údaje
Maximální úhel náklonu +/- 4°
Měřicí rozsah 0,1-15 m
Přesnost měření +/- 5 mm
Elektrické připojení 18-30 VDC
1,8 Wmax 0,1 A
Upozornění: Napájení prostřednictvím zásuvného napájecího zdroje
100-240 V (napájecí napětí 24 V) nebo prostřednictvím PLC (stejnosměrné
napětí 24 V SELV)
Třída ochrany Ochrana proti dotyku a vlhkosti podle IP 66 (EN 60529) a NEMA-4X/indoor
(NEMA 250) při správném připojení síťového kabelu nebo kabelu 0/4-20mA.
Stupeň znečištění 2
Nap. zdroj Kategorie přepětí II
Výška max. 2000 m (nad mořem)
Okolní vlhkost vzduchu max. 95 %
Teploty
Skladovací teplota -10 °C až +50 °C
Teplota prostředí -10 °C až +45 °C
Upozornění: Senzor není určený pro použití ve venkovním prostředí.
Provozní teplota +1 °C až 45 °C
Výstup signálu mA 0/4-20 mA galvanicky oddělený, max. zátěž 450 Ω
Rozsah nastavitelný přes Bluetooth®pomocí aplikace DULCONNEX Blue.