Promise VTrak S3000 User manual

VTRAK S3000
Quick Start Guide
Version 1.0
© 2010 PROMISE Technology, Inc. All Rights Reserved.

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VTrak S3000 Task List
• Task 1: Unpacking the Boxes (below)
• Task 2: Mounting the Appliance in a Rack (page 4)
• Task 3: Configuring the VTrak Appliance (page 8)
• Task 4: Mounting the Subsystem in a Rack (page 23)
• Task 5: Installing Disk Drives in the Subsystem (page 26)
• Task 6: Making Data Connections (page 28)
• Task 7: Making Management Connections (page 34)
• Task 8: Setting-up Serial Cable Connections (page 37)
• Task 9: Powering-on the Subsystem (page 38)
• Task 10: Setting-up the Subsystem (page 40)
• Task 11: Configuring Storage on the Subsystem (page 46)
• Task 12: Setting-up Basic Storage (page 54)
• Task 13: Setting-up High Availability (page 62)
• Contacting Technical Support (page 68)
Thank you for your purchase of the VTrak S3000 storage solution. This Quick
Start Guide is designed to help you unpack, install, connect, configure, and run
your VTrak S3000 system.
If you are adding VTrak RAID subsystems or JBOD enclosures to your VTrak
S3000 system, follow the Task List in this document. The Task Lists in other
Quick Start Guides do not cover VTrak S3000.
For complete information about your VTrak S3000 appliance, see the VTrak
S3000 User Manual on the software DVD.
Please see the software DVD for a complete set of user documents.
Task 1: Unpacking the Box
The VTrak S3000 appliance box contains the following items:
• VTrak appliance
• Bezel
• Left and right mounting rails for the appliance
• 1.5 m (4.9 ft) Power cords, 2 each
• Accessory box
• Printed software license key
• DVD with software install files and user documentation

Task 1: Unpacking the Box
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Warning
The electronic components within the VTrak appliances and
subsystems are sensitive to damage from Electro-Static
Discharge (ESD). Observe appropriate precautions at all times
when handling the VTrak or its subassemblies.
Important
To run the PROMISE Management Console, your PC must have
the latest version of Java Runtime Environment (JRE).

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Task 2: Mounting the Appliance in a Rack
Identifying the Sections of the Rack Rails
The chassis package includes two rack rail assemblies in the rack mounting kit.
Each assembly consists of two sections:
• A pair of two-piece chassis rails that attach to the chassis
• A pair of two-piece rack rails that attach to the rack
Figure 1. Appliance rack mount components
Inner Chassis Rails
The chassis rails come in two sections:
• Chassis rails – Attached to the chassis at the factory
• Chassis rail extensions – You attach them to the chassis rails
Installing the Chassis Rail Extensions
1. Place the chassis rail extensions on the side of the chassis aligning the
hooks on the chassis with the holes on the rail extensions.
The inner rail extension faces “outward” the same as the inner rail.
2. Slide the rail extension toward the front of the chassis.
3. Secure the chassis with two attaching screws as shown in the diagram.
Use the screws supplied with the rack mount kit. See page 5, Figure 2.
4. Repeat steps 1 through 3 for the other chassis rail extension.
Rack rails
Chassis rails
(both sides)
Chassis rail
extensions
Rack rail extensions

Task 2: Mounting the Appliance in a Rack
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Figure 2. Assembling the chassis rails
Installing the Rack Rails into the Rack
1. Attach the longer section of the rack rail to the shorter section of the rack rail.
Align the pins with the slides. Both brackets of the rack rail must face the
same direction in order to secure to the rack.
2. Adjust the length of the two sections of the rack rail so that they fit snugly in
the rack. See Figure 3.
•Thelonger section of the rack rail attaches to the front rack post.
•Theshorter section of the rack rail attaches to the rear rack post
Figure 3. Assembling the rack rails
3. Secure the rail brackets to the rack posts.
Use the M5 screws included with the rackmount kit. See page 6, Figure 4.
Inner rail
Attaching
screw
Attaching
screw
Inner rail extension
Aligning hooks
Rear bracket
Front bracket Attaching points

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4. Repeat steps 1 through 3 for the remaining rack rail.
Figure 4. Installing the rack rails
5. Pick up the appliance and line-up the chassis rails on the rear of the
appliance with the front rack rails.
See page 7, Figure 5.
6. Slide the appliance into the rack.
If needed, press the locking tabs on the chassis rail to slide the appliance
into position.
When you have pushed the appliance all the way into the rack, the locking
tabs make a “click” sound.
Rack front post
Rack rear post
M5 attaching screws

Task 2: Mounting the Appliance in a Rack
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Figure 5. Appliance rack mount assembly diagram
Rack rails
Locking tab
(both sides)
Chassis rails

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Task 3: Configuring the VTrak Appliance
VTrak appliance configuration is done through the PROMISE Management
Console over a network connection. This process takes about 15 minutes.
When you add the VTrak appliance to your network, be sure the Host PC, where
you plan to run the Management Console, can connect with the VTrak appliance
over the network.
Before you begin configuration, obtain four dedicated IP addresses from your
Network Administrator:
• Ethernet port 0 (eth0)
•IPMILAN
• Heartbeat
• Health Monitor
Making Power and Network Connections
To make power and network connections on the appliance:
1. Plug the power cords into power supplies.
2. Attach at least one active LAN cable to one of the network ports.
3. Attach an active LAN cable to the IPMI port.
See Figure 6 for an example.
Figure 6. VTrak appliance setup connections
Accessing the Power Button
To access the power button and boot the VTrak appliance:
1. Unlock the bezel.
2. Push the bezel release tab to the left to release the bezel. See Figure 7.
3. Remove the bezel and set it aside.
4. Press the power button to boot the VTrak appliance.
See Figure 8.
2 4 8
TX RXTX RX
8 4 2
2 4 8
TX RXTX RX
8 4 2
IPMI LAN port
1 Gb/s Heartbeat port
Power supplies
1 Gb/s Management port

Task 3: Configuring the VTrak Appliance
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Figure 7. Removing the bezel from the VTrak appliance
Figure 8. VTrak appliance power and reset buttons
As the appliance boots, the GRUB screen shows a choice of kernels.
5. Choose Promise VTrak S3000 2.6.18-128.el5.
6. When the login appears, type root for the user name and password1 for the
password.
Logging into the Management Console
The PROMISE Management Console is your interface with the software running
on the VTrak appliance. To run the Management Console, your PC must have the
latest version of JRE installed. You make the initial connection to the
Management Console through your network browser.
To log into the Management Console:
1. Launch your network browser.
2. In the browser’s address field, type http://192.168.253.10 and press Enter.
Bezel release tabBezel lock
Power buttonReset button
VTrak appliance IP address

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The Opening launch.jnlp dialog box appears.
3. In the Opening launch.jnlp dialog box, choose the Open with option, choose
Java Web Start Launcher from the dropdown menu, and click the OK
button.
JRE launches on your PC.
If a Warning – Security dialog box appears, click the Run button to continue.
The Management Console splash screen appears.
The first time you log into the Management Console, the End User License
Agreement appears.

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4. Review the agreement, then click the Accept button to continue.
You must accept the agreement to run the Management Console.
The agreement only appears the first time you log in.
After the Management Console opens, you can close your browser.
5. Right-click Servers at the top of the Tree and choose Add.
The VTrak User Login dialog box appears.
6. In the dialog box, enter the following information in the fields provided,
• IP address. The default is 192.168.253.10.
• User name. The default is root.
• Password. The default is password1.

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7. Click the OK button.
8. The VTrak appliance is added to the Tree in the Management Console.
The first time you connect to a VTrak appliance, the Configure VTrak dialog
box appears.
9. In the dialog box, click the Next button to begin configuration.

Task 3: Configuring the VTrak Appliance
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Step 1: Entering License Keycodes
Keycodes are used to enable functions on the VTrak appliance. Each VTrak
appliance comes with a set of printed keycodes.
If your VTrak appliance has a connection to the Internet, the keycodes are
registered with a PROMISE-approved license server automatically.
When you click the Next button in the Configure VTrak dialog box, the License
Information dialog box appears.
1. In the dialog box, click the Add button.
The Add License Keycode dialog box appears.
2. In the dialog box, enter or copy-and-paste the keycode for your configuration
and click the OK button.
Caution
Before you continue, be sure that no RAID subsystems are
connected, through network or fabric, to the VTrak appliance.

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The License Information dialog box displays your keycode and the options or
features this license enables.
The Basic license enables:
• 8 iSCSI ports
• Failover
• Mirror
• Email Alerts
• Replication with Encryption/Compression
• iSCSI boot
• 128 Snapshots
• Unlimited Clients
• 1 Storage Shelf
The license shown below also enables eight (8) Fibre Channel ports.
The term Storage Shelf means that the appliance is enabled to work with
one VTrak RAID subsystem. You can enable additional RAID subsystems or
JBOD enclosures by adding shelf keys.
The keycode sample shown here is for demonstration purposes only. It is not
a valid keycode and cannot enable a license.
3. Check the registration status of the license key.
• If the icon left of the license keycode is green and it says Done under
Registration, the license was registered automatically. Click the OK
button.

Task 3: Configuring the VTrak Appliance
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The VTrak Configure dialog box appears, ready for Step 2.
• If the icon left of the license keycode is yellow, and it says No - 60 days
left under Registration, you might be required to register the license
manually.
See “Manual License Registration” below.
Manual License Registration
This action is for license keys that do not register automatically. Your VTrak must
have a connection to the Internet for registration.
1. In the License Information dialog box, click the Register button.
If you have multiple license keys, click the Register All button.
The Register License wizard opens.
2. Click the Next button to continue.
3. Choose the registration option and click the Next button,
•Online – The wizard attempts to register your license automatically over
the Internet.
If registration is successful, you return to the License Information dialog
box and the license key shows Done under Registration.
If registration is not successful, you can try again later. Or choose the
Offline option.
•Offline – The wizard generates a data (.dat) file that you must upload to
PROMISE Support Center.
If you choose Offline, the Offline Registration dialog box appears.

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4. In the dialog box, click the ... button, navigate to a location to save the data
file, click the Open button, then click the Save button.
5. In your browser, log into the PROMISE Support Center.
https://support.promise.com
6. Upload the data file.
PROMISE Support returns a signature (.sig) file.
7. In the Offline Registration dialog box, click the ... button, navigate to the
signature file, click the Open button, then click the Send button.
The Send button applies the signature file to your license.
8. Click the Finish button to exit the wizard and return to the License
Information dialog box.
If the operation succeeded, the icon left of the license keycode is green and
it says Done under Registration.
9. In the dialog box, click the OK button.
The VTrak Configure dialog box appears, ready for Step 2.

Task 3: Configuring the VTrak Appliance
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Step 2: Setting up the Network
When you click the Next button in the Configure VTrak dialog box, the Network
Configuration dialog box appears. Several settings are made here:
• Domain name – See page 17.
• DNS server – See page 18.
• Default gateway – See page 18.
• NIC settings – See page 18.
• Telnet – See page 19.
• FTP – See page 19.
• NTP – See page 19.
• Finalize settings – page 19.
You can accept all default settings or make the required changes.
Adding a Domain Name
A domain name is optional. Appending the domain name is also optional.
To add a domain name:
1. In the Network Configuration dialog box, enter a domain name in the field
provided.

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2. If you entered a domain name and you want to append the suffix to the DNS
server, check the Append suffix to DNS lookup box.
Adding a DNS Server
If your network has Domain Name Server (DNS) and you want VTrak to work with
it, enter the DNS IP address here. You can have up to two DNS servers.
To add a new DNS:
1. Highlight one of the DNS servers and click the Delete button.
Click the Yes button to confirm.
2. Click the Add button and enter the IP address for a DNS server.
3. In the DNS (up to two) dialog box, enter the IP address of your DNS server
and click the OK button.
You return to the Network Configuration dialog box where the new DNS
appears in the list.
Specifying a Gateway
If your network has a gateway and you want VTrak to work with it, enter the
Gateway IP address in the Default gateway field.
Changing NIC Settings
An FC appliance (server) has four network ports, eth0 through eth3. An iSCSI
appliance has up to eight network ports, eth0 through eth7. On all appliances,
eth0 is the management port. The default IP addresses are:
Obtain network setting information from your Network Administrator.
eth0 – 192.168.253.10 eth4 – 10.0.0.6
eth1 – 10.0.0.3 eth5 – 10.0.0.7
eth2 – 10.0.0.4 eth6 – 10.0.0.8
eth3 – 10.0.0.5 eth7 – 10.0.0.9
Caution
Network port eth0 is the management port.
In step 3 below, do NOT click the Delete button for network port
eth0.
Important
An IP address conflict among network ports eth1 through eth3
prevents a High Availability configuration, even when those ports
are not connected.

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To change NIC (network) port settings:
1. Choose a NIC port from the dropdown menu and click the Config button.
The IP Address Configuration dialog box appears.
2. In the dialog box, choose a protocol,
•DHCP – Automatic configuration by a DHCP server. Not recommended.
•Static – Manual configuration. Recommended.
3. If you chose Static configuration, enter your IP address and subnet mask
settings.
•Add – Click the Add button and enter the IP address and subnet mask.
•Edit – Highlight an IP address or subnet mask and click the Edit button
to modify them.
•Delete – Highlight an IP address or subnet mask and click the Delete
button to delete them.
4. Accept the default Maximum Transmission Unit (MTU or frame) or enter a
new value.
1500 is the default and recommended value. 9000 (a jumbo frame) is the
maximum value.
5. When you are done making network settings, click the OK button.
You return to the Network Configuration dialog box.
Making Telnet Settings
Telnet is enabled by default. In most cases, Telnet is not appropriate for VTrak
because the protocol is not secure and difficult to use.
The recommended setting is to uncheck the Telnet box to disable Telnet.
If you want to use Telnet, see the VTrak S3000 User Manual on the software
DVD.
Making FTP Settings
FTP is enabled by default. FTP is used to flash firmware updates.
The recommended setting is to leave FTP box checked to enable FTP.
Configuring NTP Servers
The VTrak appliance has three default NTP servers. If you want to change the
NTP server configuration, see the VTrak S3000 User Manual on the software
DVD after the VTrak appliance is configured.
Finalizing Settings
When you are done making network settings, click the OK button.
The Configure VTrak dialog box appears, ready for Step 3.

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Step 3: Hostname
When you click the Next button in the Configure VTrak dialog box, the Warning
dialog box appears. At this phase of the system setup, you have no storage
configured. Therefore, the warning does not apply.
1. In the dialog box, click the OK button to continue.
The Set Hostname dialog box appears.
2. In the dialog box, do one of the following actions:
• Click the Cancel button to accept the Present (default) hostname.
• Enter a new hostname for the VTrak appliance and click the OK button.
When you click the OK button, the network server automatically restarts.
That action drops your connection. Wait two to three minutes, then try to log
in. If you cannot log in, wait another minute and try again.
To see the new hostname as the Present hostname in the Set Hostname
dialog box, you must reboot the appliance.
When you log in, the Configure VTrak dialog box appears, ready for Step 4.
Caution
If you plan to change the hostname, do so before you connect to
your storage devices.
If your storage is set up already and you change the hostname,
you must reconfigure your storage to recognize the new
hostname.