Promise Vess A3120 User manual

Vess A3120
Storage Appliance for Video Surveillance
Quick Start Guide
Version 1.0
© 2018 PROMISE Technology, Inc. All Rights Reserved.

Warning
This is a Class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
Warning
The electronic components within the enclosure
are sensitive to damage from Electro-Static
Discharge (ESD). Observe appropriate precautions
at all times when handling the Vess A3120 or its
subassemblies.
Warning
Turn off the power and disconnect the power cord
before servicing this device.
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Promise Technology Quick Installation Guide

Regulatory Compliance Information
Please go to https://www.promise.com/Promotion/Compliance-Information1
Additional Safety Information
Please go to https://www.promise.com/Promotion/Safety-precautions
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Vess A3120 Storage Appliance for Video Surveillance

About this guide........................................................................................ 1
IntroductIon .............................................................................................. 1
setup tAsk List......................................................................................... 2
tAsk 1: unpAck ......................................................................................... 2
Vess A3120 pAcking List.......................................................................... 2
Front pAneL oVerView ................................................................................ 3
reAr pAneL oVerView .................................................................................. 4
tAsk 2: Mounting Vess A3120 in ArAck............................................... 6
AttAch eAr brAckets to front ..................................................................... 7
InstAll the slIdIng rAIls And plAce devIce In rAck......................................... 8
2: InstAll In rAck ..................................................................................... 8
tAsk 3: instALLing disk driVes ............................................................... 11
remove securIty cover............................................................................. 11
InstAll hArd dIsk drIves........................................................................... 12
repLAce security coVer.......................................................................... 13
nuMber oF driVes required ..................................................................... 14
drIve slot numberIng ............................................................................... 14
tAsk 4: MAnAgeMent connection........................................................... 15
mAnAgement pAth - on sIte keyboArd And monItor ..................................... 15
MAnAgeMent pAth - network connection .................................................. 16
tAsk 5: connecting the power ............................................................. 17
power onvess A3120 system .................................................................. 17
Front pAneL Leds.................................................................................. 18
tAsk 6: Access operAting systeM gui ................................................ 19
Log in to windows 10.............................................................................. 20
tAsk 7: creAting LogicAL driVes ........................................................... 21
Logging into webpAM proe................................................................. 21
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Quick Installation Guide

choosIng AlAnguAge ................................................................................22
creAtIng your logIcAl drIves...................................................................23
systeM shutdown ...................................................................................29
product registrAtion ............................................................................30
register your Vess A-series...................................................................31
open Aweb support cAse .........................................................................33
contActIng technIcAl support ..................................................................35
technIcAl support servIces ......................................................................35
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Vess A3120 Storage Appliance for Video Surveillance

About this guide
This Quick Start Guide provides an introduction to the hardware components of the
Vess A3120 Storage Appliance for Video Surveillance, as well as instructions for how
to install the device in an equipment rack, and how to connect the power, a keyboard
and monitor used for the initial conguration setup. Then power on the system, login
as administrator and create a RAID drive for storage video data. When you have com-
pleted the instruction in this guide, you need to read the Product Manual, and other
user documentation available from Promise, for additional instructions on how to con-
nect the system to the surveillance network, connect to additional network storage if
needed, how to install video management software, how to administer, manage and
maintain the system, as well as how best to scale the system to suit the requirements
of your surveillance and data storage network.
This guide also includes information about:
• Product Registration page 30
• Contacting Technical Support page 35
IntroductIon
The Vess A3120 Storage Appliance for Video Surveillance, as the name implies, com-
bines an NVR server for video data compression, recording and playback, with built-in
RAID storage for saving the video data. All Vess A Series Storage Appliance for Video
Surveillance systems are scalable with additional Vess A Series systems for video data
and Vess R2000 Series storage subsystem and Vess J2000 JBOD storage.
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Vess A3120 Storage Appliance for Video Surveillance

setup tAsk List
To setup the Vess A3120 system, perform these hardware and conguration tasks in
order:
• Task 1: Unpack device
• Task 2: Mount Vess A3120 in a standard rack
• Task 3: Remove front bezel and install hard disk drives
• Task 4: Management connections
• Task 5: Connect the power and power on system
• Task 6: Login to Windows 10
• Task 7: Login to WebPAM PROe
• Task 8: Create Logical Drives
tAsk 1: unpAck
Vess A3120 PAcking List
The Vess A3120 box contains the following items:
• Vess A3120
• One 1.8 m (5.9 ft) Power cord
• Front bezel
• Screws for disk drives
(20 pieces for 4 bays)
• Sliding rail assembly for rack mounting
(optional, available for purchase)*
* The sliding rail assembly is an optional feature available for purchase. Please contact
your sales representative if you would like to purchase the sliding rail assembly.
Note
The Product Manual and this Quick Start Guide, in PDF format, are
found on the desktop after booting up and logging in
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Quick Installation Guide

The Vess A3120 is shipped with a lockable front secure cover which must be removed
in order to access the hard disk drive carriers. Use the tubular key to lock or unlock
this cover.
The left panel contains the power button, various LEDs, USB ports and the tubular
lock. See “Power On Vess A3120 ” on page 2 and “Front Panel LEDs” on page 2 in
this guide for more information.
Note
See descriptions for LED indicators on“Front Panel LEDs”
on page 18.
Front PAneL oVerView
Front with bezel removed
Vess A3120 front view with bezel security cover
Secure panel tubular lock
LEDs
visible through bezel
LEDs USB port
one USB 3.0 port
Drive carriers
four drive 3.5” carriers
Power button
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Vess A3120 Storage Appliance for Video Surveillance

reAr PAneL oVerView
The rear panel of the Vess A3120 provides the network ports for system administra-
tion, ports for connection to the IP camera network, and the greater surveillance net-
work and data storage network. This is also where the different video and audio ports
are located, USB 2.0 and USB 3.0 ports, and the power insert for the power connec-
tion.
Vess A3120 rear panel view
Ports and LEDs
See details on next page
System fan
Power
insert
Two PCIe slots
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Quick Installation Guide

No. Type
1USB 2.0 ports
2 VGA port
3 Gigabit Ethernet ports
4USB 3.0 ports
5 Audio In/Out
6 Display Port
7 HDMI port
8 S/PDIF out
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3
4
5
6
7
8
Vess A3120 ports on rear panel
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Vess A3120 Storage Appliance for Video Surveillance

tAsk 2: Mounting Vess A3120 in ARAck
The instructions here apply to the all Vess A3120 Series 1U form factor models.
Cautions
* Do not lift or move the Vess A3120 unit by the handles on the
ear brackets in front. Hold the system itself.
* Do not install the Vess A3120 unit into a rack without rails to
support the system.
* Only a qualied technician who is familiar with the installation
procedure should mount and install the Vess A3120 unit.
* Mount the rails to the rack using the appropriate screws and
ange nuts, fully tightened, at each end of the rail.
* Do not load the rails unless they are installed with screws as
instructed.
* The rails available for the Vess A3120 unit are designed to
safely support that Vess A3120 unit when properly installed.
Additional loading on the rails is at the customer’s risk.
* The mounting rails will support your Vess A3120 unit only if
installed as instructed.
* Do not install hard disk drives in the system until after placing
the system in the rack.
The Vess A3120 installs in a 19” equipment rack. Please examine the illustrations in
this section to make sure you are using the correct type of rack.
In order to place the system in the rack, rst attach the ear brackets to the front of the
device. Then install the sliding rail system in the rack. Finally place the device on the
sliding rails and secure it to the rack. Use only the screws and fasteners included with
the shipment of the sliding rail system, or with the Vess A3120. This procedure is de-
scribed and illustrated in the sections that follow below.
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Quick Installation Guide

AttAch eAr brAckets to front
The Vess A3120 ships with two ear brackets, one for the left side, another for the right.
These attach at the front sides of the device housing. Once the brackets are securely
attached and the unit has been properly installed in the sliding rail system, these han-
dles can be used to pull or push the device out or into the rack system, while the slid-
ing rails support the weight of the device. DO NOT lift or attempt to support the weight
of the Vess A3120 using the handles on the ear brackets.
Cautions
Do not lift or move the Vess A3120 unit by the
handles on the ear brackets in front.
Attach each ear bracket at the front, on each side of the device housing, and secure with the screws
included with the shipment. The handle should protrude in the direction of the front of the device.
The example illustration below shows the right side.
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Vess A3120 Storage Appliance for Video Surveillance
Secure ear brackets to front side of device housing

InstAll the slIdIng rAIls And plAce devIce In rAck
Follow these steps to install the sliding rails in the rack system, then place the Vess
A3120 onto the rails and secure the device to the rack.
2: Install In rack
Before installing the VTrak enclosure in the rack, rst re-
move the drive carriers with the hard disks installed to re-
duce the weight of the enclosure.
To install the VTrak J5300/J5320 1U subsystem into a rack
with the supplied mounting rails:
1. Determine what height to place the 1U enclosure
in the rack, then place the right and left rack rails
at the same height on in the right and left rack
Note
The sliding rail assembly is required for rack installation. The
hardware is available for purchase. Contact your sales representative
if you plan to install this system in an equipment rack.
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Quick Installation Guide
Lock release lever (back le)
Determine which holes to use on rack

position. Choose the mounting holes accordingly for your rack system. Note
that three holes are required on each front post, the uppermost of the three
to be used for the ange nuts to anchor the enclosure to the rack posts.
Adjust the length of the mounting rails as needed.
Notice that each end of the sliding rails have a lever to operate the lock
mechanism that grips the rack post.
2. Secure the rails to the rack posts. Make sure the rack rails are properly
oriented in the rack.
3. To set the rails into the rack posts and secure the rails, follow these steps:
a. Press the spring lock then insert the studs into the selected square holes
on the rack post.
b. Press the spring lock on the other end of the rail and insert the studs into
the selected mounting hole on the rack post. If necessary, extend the rail
to reach the post.
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Vess A3120 Storage Appliance for Video Surveillance
Press lever to release lock (front right)

c. Use the rail screws and washers to anchor the rack rail to the post.
d. Make sure the rack rail is aligned, secure, stable and in the correct place.
e. Perform steps a through c above for the other rail.
f. Make sure the rack rails are aligned, secure, stable and in place.
4. Use the attaching screws that came with the mounting hardware to secure
the enclosure to the rack.
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Quick Installation Guide
Back le rail secured to post
Front view of Vess A3120 secured to rack and placed on rail system

remove securIty cover
To remove the security cover:
1. Use the tubular key to unlock the cover. Turn clockwise to unlock.
2. Slide the cover to the right about 4 mm.
3. Pull the cover straight back to remove. Be careful not to drop the cover.
tAsk 3: instALLing disk dRiVes
The Vess A3120 system supports:
• SATA hard disks
• 3.5-inch hard disk drives
For a list of supported physical drives, download the latest compatibility list from the
PROMISE support website.
Unlock and remove security cover
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Vess A3120 Storage Appliance for Video Surveillance

InstAll hArd dIsk drIves
The instructions below apply to all types of drive carriers intended for use with the
Vess A3120 system.
1. Remove a disk drive carrier.
2. Carefully lay the disk drive into the drive carrier at the front, so that the
screw holes on the sides line up.
3. Insert the screws through the holes in the drive carrier and into the sides of
the disk drive. See illustration on next page.
Install only the counter-sink screws supplied with the drive.
• Install four screws per drive.
• Snug each screw. Be careful not to over-tighten.
4. Reinstall the drive carrier into the enclosure.
5. Repeat steps 1 through 3 until all of your disk drives are installed.
Counter sink screws; two screws on each side.
Push in the center to insert the drive carrier into an empty drive bay.
Pull handle to release the
latch, then pull straight out
gripping the handle.
Place your free hand
underneath when removing or
inserting the carrier containing
a hard disk drive, so you do
not drop it.
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Quick Installation Guide

rePLAce security coVer
Replacement of the security cover is optional during setup. It can be done any time
after the disk drives are installed.
To replace the security cover:
1. Place the cover in position so the guide pins align properly with the holes on
the right side of the front tab of each ear bracket.
2. Slide the cover to the left until all four guide pins are rmly seated in the
holes.
3. Lock the tubular lock. Turn the key counterclockwise to lock.
Front security cover ipped over to reveal guide pins
Top of back side
Bottom of back side
Right end of back side
Guide pinsGuide pins
Left end of back side
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Vess A3120 Storage Appliance for Video Surveillance

number oF DriVes requireD
The table below shows the number of drives required for each RAID level
Level Number of drives Level Number of drives
RAID 0 1 to 4 RAID 3 3 to 4
RAID 1 2 only RAID 5 3 to 4
RAID 1E 2 to 4 RAID 6 4
RAID 10 4
drIve slot numberIng
You can install any suitable disk drive into any slot in the enclosure. The diagram be-
low shows how drive slots are numbered on the Vess A3120.
Slot numbering is reected in the web manager GUI and CLI/CLU user interfaces.
Drive slot numbering for Vess A3120
HDD1 HDD2 HDD3 HDD4
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Quick Installation Guide

tAsk 4: MAnAgeMent connection
This section describes how to establish a management connection to the Vess
A3120 system. There are two methods to establish the physical connection used for
management of the device. The Vess A3120 can be remotely managed through the
IP network. Alternatively you can attach a monitor to the VGA, HDMI or Display Port,
and connect a USB keyboard and manage the initial setup conguration via direct
connection to the device. This Quick Start Guide describes only the second option,
connecting to the device with a monitor and keyboard. For remote management
through the surveillance and data network, please see the Product Manual.
mAnAgement pAth - on sIte keyboArd And monItor
Use a USB keyboard and a VGA, Display Port, or HDMI monitor to establish a direct
out-of-band connection to the management software. The VGA, Display Port, HDMI
and USB ports are located on the back of the Vess A3120.. Connect a VGA, Display
Port or HDMI monitor to the appropriate video monitor port, and connect a USB key-
board to any USB port on the rear panel.
Management via direct attached keyboard and monitor is done with the command line
interface (CLI). Please see the Product Manual for a list of commands, use and login
information.
Vess A3120 rear panel video monitor connecons and USB ports
HDMI port
Connect to
HDMI monitor
Display Port
Connect to Display
Port monitor
VGA port
Connect to
VGA monitor
USB ports
two USB 2.0 and four 3.0 ports; connect to keyboard
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Vess A3120 Storage Appliance for Video Surveillance