Pyramid 3800 User manual

pyramidtimesystems.com
Auto Totaling Time Clock
User Guide
PM
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3800
PM
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3800

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
Don’t Forget: Register your product online:
www.pyramidtimesystems.com/support/product-registration
Copyright Information
© 2021 Pyramid, LLC. All rights reserved.
Reproduction, adaptation or translation without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for Pyramid are set forth in the express warranty statements
accompanying such products. Nothing herein should be construed as constituting an
additional warranty. Pyramid shall not be liable for technical or editorial errors
or omissions contained herein.

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
1pyramidtimesystems.com TABLE OF CONTENTS
TABLE OF CONTENTS
PRODUCT OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . 2
FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
WALL MOUNTING . . . . . . . . . . . . . . . . . . . . . . . 4
PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . 5-11
TIME CARD & PRINT FORMAT . . . . . . . . . . . . . . . . . . 12
REPLACING RIBBON CARTRIDGE . . . . . . . . . . . . . . . . . 13
TROUBLESHOOTING & PRINT ADJUSTMENT. . . . . . . . . . . . 14
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . 14
MASTER RESET. . . . . . . . . . . . . . . . . . . . . . . . . 15
CUSTOMER SUPPORT . . . . . . . . . . . . . . . . . . . . . . 16
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . 16
MOUNTING TEMPLATE . . . . . . . . . . . . . . . . . . . . . 17
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . 18

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
2 888.479.7264PRODUCT OVERVIEW & FEATURES
Thank you for choosing a 3800 Auto Totaling Time Clock!
The 3800 features automatic employee time totaling for accurate, error-free payroll
tracking. Total weekly, every 2 weeks or bi-monthly pay periods for up to 50 employees.
Simple set-up, simple operation and simple ribbon changes make this time clock a favor-
ite with small business!
Please read through this User Guide for simple set-up and operation.
PRODUCT OVERVIEW
AUTO TOTALING TIME CLOCK : FEATURES
Employee Capacity 50
Card Alignment To p
Auto Totaling Yes
Pay Period Weekly, every 2 weeks, bi-monthly
Punch Rounding 0, 5, 10 or 15 minute intervals
Ribbon Ink Black
Bell Interface No
Wall Clock Interface No
Language Printing English
Display Time, Date and Day of Week, backlit LCD screen
Printing Format
Date, Time (select AM/PM, military or
true military)
Printing Dot matrix
Automatic Time Reset Short months, Leap Year and Daylight Saving Time USA
Battery Back-Up
Safeguards data and SETTINGS for up to 30 days
without power
Tamper-Proof Security lock protects against costly time theft
Warranty 1-Year manufacturer's limited warranty

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
3pyramidtimesystems.com CONTENTS
#10 Screw (2)
(2) Plastic Anchors
CONTENTS
WHAT YOU WILL NEED
KNOW YOUR SERIAL #
3800 Auto Totaling
Time Clock
50 Time Cards
3800 User Guide
Security
Keys (2)
Tape Measure Pencil Screw Driver Power Drill
(Optional)
IMPORTANT:
Please write down serial #
located on back of time
clock before mounting.
Write your
serial # here:
▼
PM
24
3800
pyramidtimesystems.com
PM
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Power Adapter
pyramidtimesystems.com
Auto Aligning Time Clock
User Guide
PM
24
3800
PM
24
3800
Made in China
L4981
Model 3800
Auto Totaling Time Clock
UL LISTED POWER SUPPLY
45 Gracey Avenue
Meriden, CT 06451
888.479.7264
www.pyramidtimesystems.com
000000000
INPUT: 12.5V 1.5A
Mounting Template
(see page 17)

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
4 WALL MOUNTING 888.479.7264
DESKTOP SET UP
WALL MOUNTING
Remove time clock from carton and place on a at, level surface.
Plug unit into AC wall outlet.
Select a location convenient to employees
clocking IN and OUT. Be sure power outlet is
within 4 feet of mounting location.
Use masking tape to hold mounting template
(located on last page) on wall, making certain
template is positioned so bottom of time clock
is approximately 45 inches from oor.
Drill holes using template as a guide.
Remove template from wall and install #10
screws, leaving approximately 3/16 inch of screws
exposed. For sheetrock walls, use plastic anchors.
Hang time clock on wall, aligning keyholes on the
rear with screw heads. Press downward on time
clock until it lowers onto screws.
Plug unit into AC wall outlet.
It is recommended to remove the clock from
bracket to complete programming set up which
begins on page 5.
2
2
3
4
5
6
1
1
Model 3800
7

PROGRAMMING
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
5pyramidtimesystems.com
PROGRAMMING
Use the key to unlock and remove top/front cover.
SET
Activates SET Mode (right) or
Operation Mode (left).
Button 1 (+)
Scroll Up
Button 2 (-)
Scroll Down
Button 3
(Enter)
Saves current or new setting and advances
to next function.
Button 4
(Back)
Previous SETTING Mode.
Button
6+5+1
Master reset. Reset time clock to factory
default settings
BUTTONS
01 Indicates active SET mode or function
DISPLAY/BUTTONS
123456
set switch
PM
24
Set
Enter Back
+
Enter Back
+
Set
Setting
Enter Back Clear
Reset
+
2021

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
6 PROGRAMMING 888.479.7264
PROGRAMMING
To activate SET mode, slide the black “SET” switch to the right.
The default SETTING is current year.
In SET mode, press “+” or “-” to change current year.
Press “ENTER” to conrm.
The SET mode advances to “02”.
Continue to next steps or slide the “SET” switch to the
left to exit SETTING mode.
4
2
5
3
1
In SET mode, press “+” or “-” to advance to current month.
Press “ENTER” to conrm.
In SET mode, press “+” or “-” to advance to current date.
Press “ENTER” to conrm.
The SET mode advances to “03”.
Continue to next steps or slide the “SET” switch to the
left to exit SET mode.
4
2
5
6
3
1
02-SET DATE
01-SET YEAR
02-SET DATE
Enter Back
+
Set

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
7pyramidtimesystems.com PROGRAMMING
04-SET TIME
In SET mode, press “+” or “-” to advance or subtract hour.
Press “ENTER” to conrm.
In SET mode, press “+” or “-” to advance or subtract minute.
Press “ENTER” to conrm.
The SET mode advances to “05”.
Continue to next steps or slide the “SET” switch to the
left to exit SET mode.
4
2
5
6
3
1
This function sets the time clock to display and print time in either
AM/PM (12 hour) or Military time (24 hour).
In SET mode, press “+” or “-” to select “12” for AM/PM
or “24” for Military time.
Press enter to conrm.
The SET mode advances to “04”.
Continue to next steps or slide the “SET” switch to the left
to exit SET mode.
3
4
1
03-SET PRINT & DISPLAY TIME FORMAT
This function sets how the minutes will print on the time card.
In SET mode, press “+” or “-” to select desired printing mode.
60-standard minutes (60 minute format)
100-minutes in hundredths (ie. 12:45 will print as 12:75)
Press “ENTER” to conrm.
The SET mode advances to “06”.
Continue to next steps or slide the “SET” switch to the left
to exit SET mode.
4
2
3
1
05-SET MINUTE PRINT FORMAT
2
This feature sets the time clock to automatically adjust the time for
USA Daylight Saving Time.
In SET mode, press “+” or “-” to select desired Daylight
Saving Time mode. 01-Automatic DST, 00-No DST.
Press “ENTER” to conrm.
The SET mode advances to “07”.
Continue to next steps or slide the “SET” switch
to the left to exit SET mode.
2
1
4
3
06-SET DAYLIGHT SAVING TIME

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
8 PROGRAMMING 888.479.7264
2
2
1
4
4
3
3
This function sets the desired pay period.
In SET mode, press “+” or “-” to select the desired
pay period. 01-weekly, 02-every 2 weeks, 03-bi-monthly.
Press “ENTER” to conrm.
The SET mode advances to “08”.
Continue to next steps or slide the “SET” switch
to the left to exit SET mode.
07-SET THE PAY PERIOD
This function sets the day on which the pay period will start.
If weekly pay period, select the day on which the pay period
will start.
08-SET PAY PERIOD START DATE
1In SET mode, press “+” or “-” to select day.
00-Sunday, 01-Monday, 02-Tuesday, 03-Wednesday,
04-Thursday, 05-Friday, 06-Saturday.
Press “ENTER” to conrm.
The SET mode advances to “09”.
Continue to next steps or slide the “SET” switch to the
left to exit SET mode.
2
4
3
1In SET mode, press “+” or “-” to select the month.
Press “ENTER” to conrm.
In SET mode, press “+” or “-” to select the date.
Press “ENTER” to conrm.
The SET mode advances to “09”.
Continue to next steps or slide the “SET” switch to the left
to exit SET mode.
If every 2 weeks pay period, select the month and date on which the rst pay period
will start.
5
6
If bi-monthly pay period, the time clock will automatically reset on
the 1st and 16th of each month.
NOTE: Weekly pay allows both sides of the card to be used. One side for Week 1 and
the other side for Week 2

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
9pyramidtimesystems.com
This function allows you to set the time of the day the time clock will advance to the
next day/row on the time card (default SET 12am). For example, if your company
has a shift beginning at 8am, it is recommended to set the row advance time for 6am
to ensure employees punching in will have all in/out punches in the same row on the
time card.
In SET mode, press “+” or “-” to advance or subtract hour.
Press “ENTER” to conrm.
In SET mode, press “+” or “-” to advance or subtract minute.
Press “ENTER” to conrm.
The SET mode advances to “10”.
Continue to next steps or slide the “SET” switch
to the left to exit SET mode.
2
1
09-SET DAY LINE CHANGE TIME (Pay period reset time)
3
4
10-SET PUNCH ROUNDING
This function sets the punch rounding rules. Rounding rules are used on all punches,
however the clock will punch the actual time and ONLY the cumulative time is rounded
including the Daily OT if applicable.
00-No Rounding - calculates the In/Out totals and running total
using the actual clock in/out times.
01-5 Minute Rule - In/Out and running totals are rounded to
nearest 5-minute mark. For example, if an employee punches in at
8:02, the punch is rounded to 8:00. If an employee punches in at
8:03, the punch is rounded up to 8:05.
02-10 Minute Rule - In/Out and running totals are rounded to
nearest 10 minute mark with a cuto of 5 minutes. For example,
if an employee punches in at 8:04 the punch is rounded down to
8:00, if an employee punches in at 8:05, the punch is rounded up
to 8:10.
03-15 Minute Rule - In/Out and running totals are rounded to nearest
15-minute mark. For example if an employee punches in at 8:05, the
punch is rounded down to 8:00. If an employee punches in at 8:08,
the punch is rounded up to 8:15.
PROGRAMMING
2
1
4
3
In SET mode, press “+” or “-” to select the desired punch rounding rules.
Press “ENTER” to conrm.
The SET mode advances to “11”.
Continue to next steps or slide the “SET” switch to the left to exit SET mode.
5
6

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
10 PROGRAMMING 888.479.7264
CHANGING A SET
Slide the “SET” switch to right.
In SET mode, press “ENTER” to select the SET mode to be changed.
Follow the instructions for the selected feature.
Slide the “SET” switch to the left when complete.
4
2
3
1
CHANGING A SET MODE
This feature sets the number of hours allowed between punches to
guard against employees who forget to punch out. For example, if 13
hours is selected, an employee punches in, forgets to punch out,
the clock prints the next line as an “In punch” if more than 13 hours
have elapsed. The time card will show the “In” punch followed below
by a space where the “Out” punch would have been located and then
followed by the correct “In” punch. Hours can be set from 00-99.
The default is set at 13 hours.
12-SET MAXIMUM NUMBER OF HOURS ALLOWED BETWEEN IN/OUT PUNCHES
This function enables you to choose the number of hours that take
place before the daily time is considered overtime. The default
SET is 08:00.
In SET mode, press “+” or “-” to select the hour.
Press “ENTER” to conrm.
In SET mode, press “+” or “-” to select the minutes.
Press “ENTER” to conrm.
The SET advances to “12”.
Continue to next steps or slide the “SET” switch to the left to exit SET mode.
2
3
1
11-SET DAILY OVERTIME (OT start line)
4
5
6
In SET mode, press “+” or “-” to select the hour.
Press “ENTER” to conrm.
Slide “SET” switch to the left to exit SET mode.
2
3
1

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
11pyramidtimesystems.com ADVANCED FEATURES
This function adjusts the printing position left or right on the time card. The default is set at
05.
14 - LEFT/RIGHT PRINTING POSITION ADJUSTMENT
This function adjusts the printing position up or down on the time card. The default is set
at 05.
Advanced Features
The following features are preset at the factory and should not need adjustment unless
the printing needs adjustment.
In SET mode, advance to mode 13.
Press “+” or “-” to select from 00 (down) to 09 (up).
Press “ENTER” to conrm.
The SET advances to “14”.
Continue to next steps or slide the “SET” switch to the left to exit SET mode.
2
3
1
13 - UP/DOWN PRINTING POSITION ADJUSTMENT
4
5
In SET mode, advance to mode 14.
Press “+” or “-” to select from 00 (left) to 09 (right).
Press “ENTER” to conrm.
Slide “SET” switch to the left to exit SET mode.
2
3
4
1

TIME CARD & PRINT FORMAT
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
12 888.479.7264
If time clock prints incomplete characters, the ribbon is not fully installed over print head. If time
clock prints lines that become increasingly light, the cartridge is not fully snapped into the holder.
Reinstall ribbon cartridge, following steps 1-11 (page 13) until a complete and consistent time card
prints.
For assistance, please contact customer support at 888.479.7264.
TIME CARDS
TIME CARD PRINT FORMAT
Use only time card 3800-10 by Pyramid. Using time cards other than Pyramid item
3800-10 voids the warranty.
Time Card 3800-10
FRONT
A
SIDE
NAME
PAYROLL ID
DEPT
DATE IN OUT
DAILY OT CUMULATIVE DAILY
TOTALS
JOB
PAY PERIOD
01
REG OT1 OT2 PAY RATE 1 GROSS
PAY RATE 2
1 2 3 4 5 6 7 8 9
EMPLOYEE SIGNATURE
nileproducts.com 4500PP10 Rev. B
MADE IN CHINA
30 NOV 8:02A 12:00P 3:58 3:58 0:00
30 NOV 12:40p 4:31P 3:51 7:49 0:00

REPLACING RIBBON CARTRIDGE
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
13pyramidtimesystems.com
Use only genuine Pyramid product part #43079 Replacement Ink Ribbon Cartridge.
Unlock and remove the time clock cover.
Prior to removing old ribbon, slide “SET” switch to the right. CAUTION: Do not
attempt to change the ribbon when in operation mode, as this may result in injury.
To remove old ribbon, pull two clips towards you and simultaneously lift ribbon
cartridge, pull straight up using tab located on top of cartridge.
Remove new ribbon cartridge from packaging and turn the manual ribbon advance
knob clockwise to straighten ribbon.
Holding tab install ribbon cartridge into print carriage, making certain to
lower the ribbon in front of the ribbon guide rst, then make certain
retaining pins are within clips (see diagram).
Gently push down cartridge until it snaps into carriage while turning the manual
ribbon advance knob clockwise.
Turn manual ribbon advance knob clockwise a few rotations to ensure ribbon is
positioned correctly in front of print head.
Slide “SET” switch to the left.
Replace the cover and lock unit.
Feed a time card through unit to test print quality.
REPLACING RIBBON CARTRIDGE
1
2
3
4
5
6
7
8
9
B
B
E
D
C
C
F
A– Ribbon Cartridge C– Tab E- Manual Advance Knob
B– Clips D– Ribbon Guide F– Retaining Pins
For optimum performance, replace ribbon cartridge every 6 months.
A
B
D
E
C
F
10
11

TROUBLESHOOTING, PRINT ADJUST & MASTER RESET
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
14 888.479.7264
ACCESSORIES
3800 :ACCESSORIES
To order accessories visit pyramidtimesystems.com, call
888.479.7264.
ITEM # DESCRIPTION
43079 Replacement Ink Ribbon Cartridge
3800-10 Time Cards (100pk)
3800K Replacement Keys (2)
400-10 10 Capacity Time Card Rack
TROUBLESHOOTING
TIME CARD MISFEED
In the event the time card will not feed, re-feed the time card. If issue persists, please
check list for possible causes:
TIME CARD MISFEED
POSSIBLE CAUSES ACTION
Time card inserted too hard into time clock Re-Feed Card
Time card held too long Re-Feed Card
Time card inserted into time clock on an angle Re-Feed Card
Time card is wet or damaged Use new time card
Time card inserted wrong (side A or B) for
Every 2 weeks and Bi-monthly employee
Refeed card using correct side
IMPAIRED PRINTING
SYMPTOM PROBABLE CAUSE ACTION
Time card feeds
with no printing
Ribbon not installed properly Check that ribbon cartridge is
properly installed. See page 13.
Punches print outside
of column
Print needs adjustment Follow Print Adjustment. (Mode
14) Instructions on page 11.
NO PRINTING
PROBABLE CAUSE ACTION
Over 50 employees/time card limit Do not exceed over 50 employees/time cards

ACCESSORIES
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
15pyramidtimesystems.com
+ - Enter Back
Set
Unlock and remove time clock cover .
Slide SET switch to right for
SET mode.
In SET mode press the 6th,
5th and 1st buttons at the
same time.
Re-program time clock.
Erases time clock’s memory and restores default factory SETs.
1
2
3
MASTER RESET
4
DEFAULT SETS
MODE FUNCTION DEFAULT SET
01 Year Current
02 Month and Date/Day Current
03 Print and Display Time Format 12 (AM/PM)
04 Time (HR,MIN) Current
05 Minute Print Format 60 (Hr = 60 min)
06 Daylight Savings Time 01 (DST USA)
07 The Pay Period 01 (Weekly)
08 Pay Period Start Date 00 (Sunday)
09 Pay Period Reset Time 12:00 (12AM)
10 Punch Rounding 00 (No Rounding)
11 Daily Overtime/OT Start Line 08:00 (8 Hrs)
12 Max Number of Hrs Allowed Between In/Out Pumches 13 (13 Hrs)
13 Up/Down Printing Position Adjustment 05 (Middle)
14 Left/RightPrinting Position Adjustment 05 (Middle)
NOTE: Master Reset will not reset SETTINGS 01, 02 or 04.
They will always keep the current SETTINGS unless you
change them. All other SETTINGS will return to the default
SETTINGS.

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
16 SPECIFICATIONS 888.479.7264
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
SPECIFICATIONS
3800 :SPECIFICATIONS
OPERATING CONDITIONS
Temperature 0°C - 50°C, 32°F - 122°F
Humidity 10-95% RH, non condensing
POWER FAILURE
Battery Back-Up 30 Days, Data and Time
Battery Life 10 Years
CALENDAR Automatic Leap Year and Daylight Saving Time USA or No DST
CLOCK ACCURACY Less than 30 seconds/year
POWER 100-240 V AC, 50/60 Hz
CERTIFICATIONS UL and CUL, Power Supply
WEIGHT 3.05lbs
DIMENSIONS 7¼W” x 8½”H x 4½”D
MOUNTING Desktop or Wall
CONTACT US:
For more information, visit pyramidtimesystems.com or call customer
care at 888.479.7264 during regular business hours:
8:30am-5pm EST, M-F.
Copyright © 2021 Pyramid, LLC. All rights reserved.
I2283

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
17pyramidtimesystems.com
Screw Guide Template (Actual Size)
4.5625”
MOUNTING TEMPLATE
UUPP
Screw Guide Template Below Is Actual Size
3800 MOUNTING TEMPLATE
LEVEL LINE MARKER

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
WARRANTY
LIMITED HARDWARE WARRANTY
MONEY BACK GUARANTEE
◦Pyramid Time Systems warrants its equipment to original user against defec
tive material or workmanship for a period of 1-year from date of purchase. Proof
of purchase and purchase date are required for warranty service on this product.
◦Pyramid Time Systems responsibility under this warranty is limited to replace
ment of defective part(s). Replacement is the sole discretion of Pyramid Time
Systems.
◦For Return Shipments to Pyramid Time Systems, product must be shipped in its
original carton or equivalent. The return freight method and cost for warranteed
product is the sole responsibility of the customer. Pyramid Time Systems will not
assume any responsibility for loss or damage incurred in shipping.
◦Pyramid Time Systems reserves the right to determine whether parts failed
because of defective material, workmanship or other causes.
◦Failure caused by accident, alteration, misuse or improper packaging of
returned unit is not covered by this warranty.
◦Any repair done by the customer without the consent from Pyramid Time
Systems will automatically void the warranty.
◦Users in countries other than Canada and USA should contact the Dealer from
whom the unit was purchased.
◦The rights under this warranty are limited to the original user and may not be
transferred to subsequent users.
Pyramid Time Systems oers a 30-day money back guarantee. If an RMA is issued for an
unwanted product before 30 days, Pyramid Time Systems will refund the entire purchase
price less shipping if purchased from Pyramid Time Systems. Pyramid Time Systems will
assess a 15% restocking fee on any returns received between 31 and 60 days from the date
of purchase. No returns will be accepted after 60 days. Pyramid Time Systems will not
issue a call tag for pickup of products. Customers are responsible for shipping the product
back including the cost of shipping. Pyramid Time Systems will assume the cost of ground
shipping for the replacement product to the customer. Pyramid Time Systems will also
assess a 15% fee if any item(s) are missing in an open box return. Shipping back to Pyramid
Time Systems from a Pyramid Time Systems Partner is the responsibility of the Pyramid
Time Systems Partner. No call tags will be issued. Items returned to Pyramid Time Systems
without an RMA will not be credited.
Copyright © 2021 Pyramid, LLC. All rights reserved. I2283 Rev A
pyramidtimesystems.com18