QNAP TL-D400S User manual

JBOD Enclosure
TL-D400S
TL-D800S
TL-D1600S
User Guide
Document Version: 3
12/03/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 2
Audience.......................................................................................................................................................2
Document Conventions................................................................................................................................ 2
2. Product Overview
About QNAP JBOD Enclosures....................................................................................................................3
Hardware Specifications............................................................................................................................... 3
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................8
Drive Numbering.....................................................................................................................................10
Installation Requirements............................................................................................................................11
Setting Up the JBOD Enclosure................................................................................................................. 12
3. Hardware Installation
Drive Installation......................................................................................................................................... 13
Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................13
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................16
Installing Solid-State Drives on Solid-State Drive Trays.........................................................................19
Connecting the JBOD Enclosure to a NAS.................................................................................................22
Connecting the JBOD Enclosure to a Computer........................................................................................ 24
4. Basic Operations
LCD Panel.................................................................................................................................................. 27
LEDs........................................................................................................................................................... 28
Audio Alert.................................................................................................................................................. 29
Fan Speed Switch.......................................................................................................................................29
5. Troubleshooting
Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure.................... 31
Hot-Swapping Failed Drives....................................................................................................................... 31
Support and Other Resources.................................................................................................................... 32
6. Glossary
QTS.............................................................................................................................................................33
QNAP JBOD Manager................................................................................................................................33
Storage & Snapshots..................................................................................................................................33
7. Notices
Limited Warranty.........................................................................................................................................34
Disclaimer................................................................................................................................................... 34
GNU Public License....................................................................................................................................34
FCC Notice................................................................................................................................................. 42
CE Notice....................................................................................................................................................42
SJ/T 11364-2006.........................................................................................................................................43
VCCI Notice................................................................................................................................................ 43
BSMI Notice................................................................................................................................................44
QNAP JBOD Enclosure User Guide
1

1. Preface
About This Guide
This guide provides information on the QNAP TL-D400S, TL-D800S, and TL-D1600S JBOD enclosures and
step-by-step instructions on installing the hardware. It also provides instructions on basic operations and
troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QNAP JBOD Enclosure User Guide
Preface 2

2. Product Overview
This chapter provides basic information about the QNAP TL-D400S, TL-D800S, and TL-D1600S JBOD
enclosures.
About QNAP JBOD Enclosures
QNAP JBOD enclosures increase the capacity and utility of your NAS or computer and provide a wide range
of storage applications. Drives installed in JBOD enclosures can be managed independently or be
configured as software RAID by the host device. The TL-D400S, TL-D800S, and TL-D1600S feature
SFF-8088 ports to ensure quick and efficient data transfer between the JBOD enclosure and the host device.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Expansion Enclosures
Component TL-D400S TL-D800S TL-D1600S
Ordering Information
Ordering P/N TL-D400S TL-D800S TL-D1600S
Storage
Drive bays 4 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps • 12 x 3.5-inch SATA 6
Gbps bays
• 4 x 2.5-inch SATA 6
Gbps bays
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
• 3.5-inch bays:
• 3.5-inch SATA
hard disk drives
• 2.5-inch SATA
hard disk drives
• 2.5-inch SATA
solid-state drives
• 2.5-inch bays:
• 2.5-inch SATA
solid-state drives
Drive tray type Key lock
Hot-swapping Supported
External I/O Ports & Expansion Slots
QNAP JBOD Enclosure User Guide
Product Overview 3

Component TL-D400S TL-D800S TL-D1600S
SFF ports 1 x SFF-8088 (drive bays
1-4)
2 x SFF-8088
• Port 1: Drive bays 1-4
• Port 2: Drive bays 5-8
4 x SFF-8088
• Port 1: 3.5-inch drive
bays 1-4
• Port 2: 3.5-inch drive
bays 5-8
• Port 3: 3.5-inch drive
bays 9-12
• Port 4: 2.5-inch drive
bays 1-4
Important
• Each SFF-8088 port supports four SATA 6 Gb/s lanes.
• These ports are only for connecting the host bus adapter to a
JBOD enclosure.
Interface
Switches • Power
Important
QNAP recommends waiting at least two seconds after powering
off the JBOD enclosure before powering it on again.
• Fan speed
• Audio alert
Dimensions
Form factor Tower
Dimensions (H x W
x D)
168.5 x 160.2 x 219.0 mm
(6.63 x 6.31 x 8.62 in)
188.2 x 329.3 x 279.6 mm
(7.41 x 12.96 x 11.01 in)
303.8 x 369.9 x 319.8 mm
11.96 x 14.56 x 12.59 in
Net weight 3.66 kg (8.06 lbs) 6.17 kg (13.6 lbs) 11.59 kg (25.5 lbs)
Other
Power supply unit 65W, 100-240V AC, 50/60
Hz
250W, 100-240V AC, 50/60
Hz
250W, 100-240V AC, 50/60
Hz
Warning
To reduce the risk of fire or electric shock, ensure that you only
connect the power cord to a properly grounded electrical outlet.
Sound level 19.7 db(A) 21 db(A) 25 db(A)
Note
The sound level was tested at a bystander position, which is within
one meter of the JBOD enclosure. The test device operated at low
speed with the maximum number of drives installed.
Fans System: 1 x 12 cm, 12V
DC smart fan
System: 2 x 12 cm, 12V
DC smart fans
System: 3 x 9.2 cm, 12V
DC smart fans
Warning
To avoid potential injury or damage to the components, do not
touch the fans while the device is connected to a power source.
QNAP JBOD Enclosure User Guide
Product Overview 4

Component TL-D400S TL-D800S TL-D1600S
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Host Bus Adapters
Component QXP-400eS-A1164 QXP-800eS-A1164 QXP-1600eS
Interface PCIe Gen3 x2 (16Gbps) PCIe Gen3 x4 (32Gbps) PCIe Gen3 x8
(64Gbps)
Form factor Low-profile Low-profile Low-profile
Dimensions (H x W x D) 104.65 x 68.9 x 12 mm
4.12 x 2.71 x 0.47 in
119.65 x 68.9 x 12 mm
4.71 x 2.71 x 0.47 in
119.65 x 68.9 x 12mm
4.71 x 2.71 x 0.47 in
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
JBOD enclosure 1
AC power adapter TL-D400S: 1
Power cord 1
Connector cables • TL-D400S: 1 x SFF-8088
• TL-D800S: 2 x SFF-8088
• TL-D1600S: 4 x SFF-8088 to SFF-8644
QXP host bus adapter • TL-D400S: QXP-400eS-A1164
• TL-D800S: QXP-800eS-A1164
• TL-D1600S: QXP-1600eS
Drive tray keys 2
Screws for 2.5-inch drives • TL-D400S: 12
• TL-D800S: 24
• TL-D1600S: 48
Screws for 3.5-inch drives • TL-D400S: 16
• TL-D800S: 32
• TL-D1600S: 64
Quick Installation Guide (QIG) 1
QNAP JBOD Enclosure User Guide
Product Overview 5

Components
Front Panel
TL-D400S
No. Component No. Component
1 Status LED 3 Fan error LED
2 Link LED 4 Drive LEDs
TL-D800S
No. Component No. Component
1 LCD panel 5 Fan error LED
QNAP JBOD Enclosure User Guide
Product Overview 6

No. Component No. Component
2 Enter button 6 Link LED
3 Select button 7 Status LED
4 Drive LEDs - -
TL-D1600S
No. Component No. Component
1 Enter button 5 Status LED
2 Select button 6 Drive LEDs
3 Fan error LED 7 LCD panel
4 Link LED - -
QNAP JBOD Enclosure User Guide
Product Overview 7

Rear Panel
TL-D400S
No. Component No. Component
1 Audio alert switch 5 Power input
2 SFF-8088 port (drive bays 1-4) 6 Kensington security slot
3 Fan speed switch 7 System fan
4 Power switch - -
TL-D800S
QNAP JBOD Enclosure User Guide
Product Overview 8

No. Component No. Component
1 Power input 5 Power switch
2 System fan 1 6 Fan speed switch
3 System fan 2 7 SFF-8088 ports
• Port 1: Drive bays 1-4
• Port 2: Drive bays 5-8
4 Kensington security slot 8 Audio alert switch
TL-D1600S
No. Component No. Component
1 System fans 5 SFF-8088 ports
• Port 1: 3.5-inch drive bays 1-4
• Port 2: 3.5-inch drive bays 5-8
• Port 3: 3.5-inch drive bays 9-12
• Port 4: 2.5-inch drive bays 1-4
2 Power input 6 Audio alert switch
3 Kensington security slot 7 Power switch
4 Fan speed switch - -
QNAP JBOD Enclosure User Guide
Product Overview 9

Drive Numbering
TL-D400S
TL-D800S
QNAP JBOD Enclosure User Guide
Product Overview 10

TL-D1600S
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Important
• The device should be stored in a secure location
with restricted access, controlled through the use
of a tool, lock, and key, or any means of security.
• Only qualified, trained, and authorized
administrators with knowledge of all restrictions,
safety precautions, and installation and
maintenance procedures should have physical
access to the device.
QNAP JBOD Enclosure User Guide
Product Overview 11

Category Item
Hardware and peripherals • NAS or computer
• Storage drives
Tip
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• One or more SFF-8088 connector cables
• QXP host bus adapter
Important
A QNAP QXP host bus adapter is required for
connecting the JBOD enclosure to a host device.
Third-party host bust adapters may not be compatible
with QNAP JBOD enclosures.
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the JBOD Enclosure
1. Place the JBOD enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Drives on 3.5-inch Trays
•Installing 2.5-inch Drives on 3.5-inch Trays
•Installing Solid-State Drives on Solid-State Drive Trays
3. Connect the power cord.
4. Connect the JBOD enclosure to your NAS or computer.
For details, see the following topics:
•Connecting the JBOD Enclosure to a NAS
•Connecting the JBOD Enclosure to a Computer
5. Power on the JBOD enclosure.
QNAP JBOD Enclosure User Guide
Product Overview 12

3. Hardware Installation
This section provides information on installing drives and connecting the JBOD enclosure to a NAS or
computer.
Drive Installation
QNAP JBOD enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid-state
drives.
Installing 3.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
2. Remove a drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
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Hardware Installation 13

3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the tray.
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels.
QNAP JBOD Enclosure User Guide
Hardware Installation 14

d. Optional: Attach the screws to further secure the drive.
Important
QNAP recommends attaching the screws to the drive trays when transporting the device.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
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Hardware Installation 15

c. Optional: Lock the tray.
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing 2.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
QNAP JBOD Enclosure User Guide
Hardware Installation 16

2. Remove a drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
3. Install a drive on the tray.
QNAP JBOD Enclosure User Guide
Hardware Installation 17

a. Remove the right fastening panel from the tray.
b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
c. Attach the screws.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
QNAP JBOD Enclosure User Guide
Hardware Installation 18

c. Optional: Lock the tray.
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing Solid-State Drives on Solid-State Drive Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
QNAP JBOD Enclosure User Guide
Hardware Installation 19