QNAP TL-R1220Sep-RP User manual

JBOD Enclosure
TL-R1220Sep-RP
TL-R1620Sep-RP
User Guide
Document Version: 1
25/11/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About QNAP JBOD Enclosures....................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 5
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................7
Drive Numbering.......................................................................................................................................8
Safety Information.........................................................................................................................................9
Installation Requirements........................................................................................................................... 10
Setting Up the JBOD Enclosure..................................................................................................................11
3. Hardware Installation
Installing Drives.......................................................................................................................................... 12
Installing 3.5-inch Hard Drives on 3.5-inch Trays...................................................................................12
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays................................................. 14
Connecting the JBOD Enclosure to a NAS.................................................................................................16
Connecting the JBOD Enclosure to a Server............................................................................................. 18
Network Configuration................................................................................................................................ 19
Network Configuration for Multipath I/O................................................................................................. 19
Network Configuration for Link Aggregation Control Protocol ...............................................................21
Network Configuration for Multipath I/O and Link Aggregation Control Protocol....................................23
Hot-Swapping Redundant Power Supply Units.......................................................................................... 24
Rail Kits.......................................................................................................................................................26
4. Basic Operations
Power Button.............................................................................................................................................. 27
LEDs........................................................................................................................................................... 28
Audio Alert.................................................................................................................................................. 29
5. Troubleshooting
Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure.................... 30
Hot-swapping Failed Drives........................................................................................................................30
Support and Other Resources.................................................................................................................... 31
6. Glossary
QNAP JBOD Manager................................................................................................................................32
QTS.............................................................................................................................................................32
QuTS hero.................................................................................................................................................. 32
Storage & Snapshots..................................................................................................................................32
7. Notices
Limited Warranty.........................................................................................................................................33
Disclaimer................................................................................................................................................... 33
GNU Public License....................................................................................................................................33
QNAP JBOD Enclosure - TL-R1220Sep-RP/TL-R1620Sep-RP User Guide
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CE Notice....................................................................................................................................................41
FCC Notice................................................................................................................................................. 41
VCCI Notice................................................................................................................................................ 41
BSMI Notice................................................................................................................................................42
SJ/T 11364-2006.........................................................................................................................................42
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1. Preface
About This Guide
This guide provides information on the QNAP TL-R1220Sep-RP and TL-R1620Sep-RP SAS JBOD
enclosures and step-by-step instructions on installing the hardware. It also provides instructions on basic
operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QNAP JBOD Enclosure - TL-R1220Sep-RP/TL-R1620Sep-RP User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP JBOD Expansion Unit JBOD enclosure.
About QNAP JBOD Enclosures
QNAP JBOD enclosures are designed to increase the capacity and utility of your NAS or computer, providing
a wide range of storage applications. You can manage installed drives independently or configure them as
software RAID groups using the host device. The TL-R1220Sep-RP and TL-R1620Sep-RP feature twelve
and sixteen 3.5-inch SATA/SAS 12 Gbps drive bays with four SFF-8644 ports.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Component TL-R1220Sep-RP TL-R1620Sep-RP
Storage
Drive bays • 12 x 3.5-inch SAS 12 Gbps
• 12 x 3.5-inch SAS 6 Gbps
• 12 x 3.5-inch SATA 6 Gbps
• 16 x 3.5-inch SAS 12 Gbps
• 16 x 3.5-inch SAS 6 Gbps
• 16 x 3.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 3.5-inch SAS hard disk drives
2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SAS hard disk drives
• 2.5-inch SATA solid-state drives
Hot-swapping Supported
External I/O Ports & Expansion Slots
SFF ports 4 x SFF-8644
Interface
Buttons Power
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Product Overview 4

Component TL-R1220Sep-RP TL-R1620Sep-RP
Dimensions
Form factor 2U Rackmount 3U Rackmount
Dimensions (H x W x D) 88.65 x 482.2 423.8 mm
(3.49 x 18.98 x 16.68 in)
131.3 x 482.2 x 425.3 mm
(5.17 x 18.98 x 16.74 in)
Net weight 9.19 kg (20.26 lbs) 11.48 kg (25.30 lbs)
Others
Rail compatibility Rail-B02
Note
• Rail kits are not included with the NAS and must
be purchased separately. For details, contact an
authorized reseller or go to http://shop.qnap.com.
Power supply unit 2 x 300W, 100-240V AC, 50/60 Hz 2 x 550W, 100-240V AC, 50/60 Hz
Sound level 33.9 dB(A) 36 dB(A)
Fans 2 x 80 mm, 12V DC fan 3 x 80 mm, 12V DC fan
Operating temperature • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Package Contents
Item Quantity
JBOD enclosure 1
Power cord 1
SF-8644 connector cable 1
Screws for 3.5-inch drives • TL-R1220Sep-RP: 48
• TL-R1620Sep-RP: 64
Screws for 2.5-inch drives • TL-R1220Sep-RP: 36
• TL-R1620Sep-RP: 48
Quick Installation Guide (QIG) 1
Components
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Product Overview 5

Front Panel
TL-R1220Sep-RP
TL-R1620Sep-RP
No. Component No. Component
1 Drive LEDs 4 Link LED
2 Power button 5 Fan error LED
3 Status LED - -
QNAP JBOD Enclosure - TL-R1220Sep-RP/TL-R1620Sep-RP User Guide
Product Overview 6

Rear Panel
TL-R1220Sep-RP
TL-R1620Sep-RP
No. Component No. Component
1 SAS access LED 5 SFF-8644 ports
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Product Overview 7

No. Component No. Component
2 SAS link LED 6 Enclosure ID
Note
When the JBOD connects to the
OS, the device assigns the JBOD
a number. After 9, the number
becomes assigned a letter in
alphabetical order: A, b, c, d, E, F,
g.
3 Power port 1 7 3.5 mm line-out jack
Note
This port is for engineering
purposes only.
4 Power port 2 - -
Drive Numbering
TL-R1220Sep-RP
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Product Overview 8

TL-R1620Sep-RP
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
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Product Overview 9

• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Restricted access
• The device should be stored in a secure location with restricted
access, controlled through the use of a tool, lock and key, or any
means of security.
• Only qualified, trained, and authorized administrators device
administrators with knowledge of all restrictions, safety
precautions, and installation and maintenance procedures should
have physical access to the device.
QNAP JBOD Enclosure - TL-R1220Sep-RP/TL-R1620Sep-RP User Guide
Product Overview 10

Category Item
Hardware and peripherals • NAS or computer
• Storage drives
Tip
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• One or more SF-8644 connector cables
• Host bus adapter
Important
The QXP-820S-B3408, QXP-1620S-B3616W, and
SAS-12G2E host bus adapters are required for
connecting the JBOD enclosure to a host device.
Third-party host bus adapters may not be compatible
with QNAP JBOD enclosures.
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the JBOD Enclosure
Important
Read all safety requirements and information in Safety Information carefully before setting
up the JBOD enclosure or installing JBOD enclosure components.
1. Place the JBOD enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the JBOD enclosure on a rack.
For details, see Rail Kits.
3. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
4. Connect the power cord.
5. Connect the JBOD enclosure to your NAS or server.
For details, see the following topics:
•Connecting the JBOD Enclosure to a NAS
•Connecting the JBOD Enclosure to a Server
6. Power on the JBOD enclosure.
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Product Overview 11

3. Hardware Installation
This section provides information on installing drives, connecting the JBOD enclosure to a NAS or a server,
network configurations, and hot-swapping redundant power supply units.
Installing Drives
QNAP JBOD enclosures are compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-
state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the JBOD enclosure.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
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3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
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5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new device.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the JBOD enclosure.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
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3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
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a. Insert the tray into the bay.
b. Push the handle.
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new device.
Connecting the JBOD Enclosure to a NAS
QTS can support a maximum of eight JBOD enclosures.
The NAS must run QuTS hero h4.5.1 or QTS 4.5.1 (or later versions).
1. Power off the NAS.
2. Power off the JBOD enclosure.
3. Connect the JBOD enclosure to the NAS.
a. Connect one or more SFF-8644 connector cables to the SFF-8644 ports on the JBOD enclosure.
b. Connect one or more SFF-8644 connector cables to the SFF-8644 ports on the host bus adapter
installed on the NAS.
Note
• Refer to the hardware installation section of the NAS user guide for instructions on installing
expansion cards.
• The recommended maximum length of the SFF cable is 1 meter. Using a longer cable may
degrade the signal or performance.
Important
The QNAP QXP-820S-B3408, QXP-1620S-B3616W, and SAS-12G2E host bus adapters are
required for connecting the JBOD enclosure to a host device.
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TL-R1220Sep-RP
TL-R1620Sep-RP
4. Power on the JBOD enclosures.
5. Power on the NAS.
6. Verify that the JBOD enclosures are recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > Storage .
c. Verify that the JBOD enclosures are listed.
Note
The NAS may take up to 30 seconds to detect the JBOD enclosure and the installed drives.
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Hardware Installation 17

Connecting the JBOD Enclosure to a Server
A Windows or Linux server does not limit the number of JBOD enclosures it can support.
1. Power off the server.
2. Power off the JBOD enclosure.
3. Connect the JBOD enclosure to a server.
a. Connect one or more SFF-8644 connector cables to the SFF-8644 ports on the JBOD enclosure.
b. Connect one or more SFF-8644 connector cables to the SFF-8644 ports on the host bus adapter
installed on the NAS.
Note
• Refer to the hardware installation section of the NAS user guide for instructions on installing
expansion cards.
• The recommended maximum length of the SFF cable is 1 meter. Using a longer cable may
degrade the signal or performance.
Important
The QNAP QXP-820S-B3408, QXP-1620S-B3616W, and SAS-12G2E host bus adapters are
required for connecting the JBOD enclosure to a host device.
Note
Third-party host bus adapters are compatible with QNAP JBOD enclosures. For details, go to
https://www.qnap.com/en/compatibility/.
TL-R1220Sep-RP
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TL-R1620Sep-RP
c. Connect additional JBOD enclosures to the server.
4. Power on the JBOD enclosures.
5. Power on the server.
6. Verify that the JBOD enclosure is recognized by the server.
a. Go to your server's disk management utility or open QNAP External RAID Manager in Windows or
Linux.
Note
To download QNAP JBOD Manager, go to https://download.qnap.com.
b. Verify that the JBOD enclosure is listed.
Network Configuration
This chapter provides information on the multiple network configurations for the QNAP JBOD enclosure.
Network Configuration for Multipath I/O
Multipath I/O (MPIO) is a fault-tolerance technique where more than one physical network path is created
between a server and a storage device such as a NAS. If any one network path goes down due to the failure
of a switch, cable, or network card, the server can route I/O through the remaining network paths with no
storage downtime. Deploying multipath I/O achieves higher availability.
The following diagrams are examples of how the multipath I/O should be implemented:
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