QNAP TL-R1620Sdc User manual

JBOD Enclosure
TL-R1620Sdc
User Guide
Document Version: 3
14/09/2021

Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the QNAP JBOD Enclosure.............................................................................................................................4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 5
Components............................................................................................................................................................... 5
Front Panel.............................................................................................................................................................6
Rear Panel............................................................................................................................................................ 10
Power Supply Units.............................................................................................................................................12
Drive Numbering.................................................................................................................................................13
Audio Alert................................................................................................................................................................13
Safety Information...................................................................................................................................................13
Installation Requirements...................................................................................................................................... 14
Setting Up the JBOD Enclosure.............................................................................................................................. 15
3. Hardware Installation
Removing a Controller............................................................................................................................................ 16
Installing a Controller..............................................................................................................................................17
Drive Installation......................................................................................................................................................18
Installing 3.5-inch Hard Drives on 3.5-inch Trays............................................................................................18
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays........................................................20
JBOD Connections....................................................................................................................................................22
Connecting the TL-R1620Sdc to the NAS..........................................................................................................22
Connecting the TL-R1620Sdc to a Server......................................................................................................... 24
Hot-Swapping Redundant Power Supply Units....................................................................................................25
Rail Kits......................................................................................................................................................................26
4. Troubleshooting
Forcing Storage Manager or QNAP JBOD Manager to Recognize the JBOD Enclosure.................................. 27
Hot-Swapping Failed Drives....................................................................................................................................27
Support and Other Resources................................................................................................................................28
5. Glossary
QES............................................................................................................................................................................ 29
QNAP JBOD Manager.............................................................................................................................................. 29
Storage Manager..................................................................................................................................................... 29
6. Notices
Limited Warranty..................................................................................................................................................... 30
Disclaimer................................................................................................................................................................. 30
GNU Public License..................................................................................................................................................30
CE Notice...................................................................................................................................................................38
UKCA Notice..............................................................................................................................................................38
FCC Notice.................................................................................................................................................................38
VCCI Notice............................................................................................................................................................... 39
BSMI Notice.............................................................................................................................................................. 39
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
1

SJ/T 11364-2006........................................................................................................................................................39
2

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP device.
About the QNAP JBOD Enclosure
QNAP JBOD enclosures are designed to increase the capacity and utility of your NAS or server, providing a
wide range of storage applications. You can manage installed drives independently or congure them as
software RAID groups using the host device. The TL-R1620Sdc features sixteen 3.5‑inch SAS 12 Gbps drive
bays with three SFF‑8644 ports per controller.
Hardware Specications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third
party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Note
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Component TL-R1620Sdc
Storage
Drive bays • 16 x 3.5-inch SAS 12 Gbps
• 16 x 3.5-inch SAS 6 Gbps
Drive compatibility 3.5-inch bays:
• SAS drives
• 3.5-inch SAS hard disk drives
• 2.5-inch SAS hard disk drives
• 2.5-inch SAS solid-state drives
• SATA drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Note
The 2.5-inch SATA drives require a QDA‑SA2 drive adapter.
Hot-swapping Supported
External I/O Ports & Expansion Slots
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Product Overview 4

Component TL-R1620Sdc
SFF ports 3 x SFF-8644 per controller
RJ45 1 per controller
Note
This port is only for engineering purposes.
Interface
Buttons • Power: 1 per controller
• OLED panel power: 1 per controller
Dimensions
Form factor 3U Rackmount
Dimensions (H x W x D) 131.3 x 482.2 x 425.3 mm
(5.17 x 18.98 x 16.74 in)
Net weight 12.26 kg (27.03 lb)
Others
Power supply unit 2 x 550W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 28.8 db(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the device. The test device operated at
low speed with the maximum number of drives installed.
Fans 3 x 80 mm, 12V DC fan
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
JBOD enclosure 1
SAS cables 2
Power cords 2
Screws for 3.5-inch drives 64
Screws for 2.5-inch drives 48
Quick Installation Guide (QIG) 1
Components
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Product Overview 5

Front Panel
No. Component No. Component
1 OLED panel 3 Front panel LEDs
2 Drive LED - -
Front Panel Buttons
Note
Each controller has its own power and OLED buttons.
No. Component No. Component
1 Power button 2 OLED panel power button
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Product Overview 6

Operation User Action Result
Power on the controller Press the power button The controller powers on.
Tip
• QNAP recommends powering on
the controller from the rear panel.
For details, see Rear Panel and
Storage Controller Power Button.
• System startup takes 10 to 15
minutes, depending on the number
of installed drives and connected
devices. Check the rear panel LEDs
to determine the startup status. For
details, see Rear Panel LEDs.
Power on the OLED
display
Press the OLED button. The OLED display powers on.
Power o the OLED
display
Press the OLED button. The OLED display powers o.
Front Panel and Drive LEDs
The front panel LEDs indicate system status and related information when the device is powered on.
The following LED information applies only when the drive is correctly installed and when the device is
connected to the network.
No. Component No. Component
1 System power LED 3 System status LED
2 Drive LED - -
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Product Overview 7

LED Status Description
System power Blue The controller is on.
O The controller is o.
System Status Green The device is ready.
Red • The power supply is not functioning.
• The system fan is not functioning.
• The system temperature is too high.
• The disk temperature is too high.
• The power supply unit is unplugged.
O • All drives are in standby mode.
• The device is powered o.
Drive Green • The JBOD enclosure is powered on.
• The drive can be accessed.
Flashes green The drive is being accessed.
Red A drive read/write error occurred.
Flashes red 5 times per
second
The drive is being located in the operating system.
O No drive was detected.
Front Panel OLED Display
The OLED display shows the status of the controllers and main components.
No. Component No. Component
1 Controller power status 4 Enclosure ID
2 Fan status 5 Temperature status
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Product Overview 8

No. Component No. Component
3 SAS connector status - -
Icon name Icon Description
Controller power status • On: The controller is powered on.
•O: The controller is o.
Controller fan status • On: The fan modules of the controller are operating normally.
• Flashing: The fan modules of the controller are operating
incorrectly or are not installed.
•O: The controller is o.
Controller temperature
status
• On: The temperature of the controller is normal.
• Flashing: The temperature of the controller is too high or too
low.
•O: The controller is o.
Controller SAS connector
status
• On: The SAS connector status displays the linked SAS wide
port numbers.
• Flashing: An error has occurred in any of the physical layers.
Below are a list of the possible errors.
• One of the physical layers is disconnected or linked with a
low speed (6 Gbps or 3 Gbps).
• There are other link errors.
•O: The controller is o.
Controller enclosure ID • The enclosure ID is congured by the host.
• The enclosure ID represents the global controller ID.
QNAP JBOD Enclosure - TL-R1620Sdc User Guide
Product Overview 9