QNAP TS-53BE Series User manual

TS-x53Be
TS-253Be
TS-453Be
User Guide
Document Version: 2
17/04/2018

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-x53Be..................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................7
Right Panel...............................................................................................................................................8
Front Drive Numbering............................................................................................................................. 9
Installation Requirements............................................................................................................................. 9
Setting Up the NAS.....................................................................................................................................10
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 11
Drive Installation..................................................................................................................................... 11
Installing Expansion Cards.....................................................................................................................19
Replacing Memory Modules...................................................................................................................25
QTS Installation.......................................................................................................................................... 30
Installing QTS Using Qfinder Pro........................................................................................................... 31
Installing QTS Using the Cloud Key....................................................................................................... 32
Installing QTS Using an HDMI Connection............................................................................................ 34
4. Basic Operations
Power Button.............................................................................................................................................. 36
Reset Button............................................................................................................................................... 36
USB One Touch Copy Button..................................................................................................................... 36
LEDs........................................................................................................................................................... 37
Beep Alarm................................................................................................................................................. 38
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 39
Hot-swapping Failed Drives........................................................................................................................39
Recovering Unintentionally Removed Healthy Drives................................................................................ 40
Support and Other Resources.................................................................................................................... 40
6. Glossary
CloudKey.................................................................................................................................................... 41
CloudLink....................................................................................................................................................41
myQNAPcloud............................................................................................................................................ 41
myQNAPcloud ID........................................................................................................................................41
Qfinder Pro................................................................................................................................................. 41
QTS.............................................................................................................................................................41
7. Notices
Limited Warranty.........................................................................................................................................42
TS-x53Be User Guide
1

Disclaimer................................................................................................................................................... 42
GNU Public License....................................................................................................................................42
FCC Notice................................................................................................................................................. 50
CE Notice....................................................................................................................................................50
SJ/T 11364-2006.........................................................................................................................................51
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1. Preface
About This Guide
This guide provides information on the QNAP TS-x53Be NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
TS-x53Be User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP TS-x53Be NAS.
About the TS-x53Be
The TS-x53Be is powered by an Intel® Celeron® J3455 quad-core 1.5 GHz processor with burst frequency
up to 2.3 GHz. The TS-x53Be comes with two Gigabit LAN ports and supports 4K (H.264) video playback,
and 1080p or 4K real-time transcoding. With an accelerated AES-NI engine, the TS-x53Be also provides
AES 256-bit encryption to enhance system performance and security, and to protect sensitive business data.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Component TS-253Be TS-453Be
SKU
Ordering P/N • TS-253Be-2G
• TS-253Be-4G
• TS-453Be-2G
• TS-453Be-4G
Processor
CPU Intel® Celeron® J3455 quad-core 1.5 GHz, burst up to 2.3 GHz
Architecture 64-bit
Graphics Intel® HD Graphics 500
Encryption engine AES-NI
Memory
Pre-installed
memory
• 2 GB RAM: 2 x 1 GB DDR3L
• 4 GB RAM: 1 x 4 GB DDR3L
Use only QNAP memory modules to maintain system performance and stability. For
NAS devices with more than one memory slot, use QNAP modules with identical
specifications.
Important
Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Total memory slots 2 x SODIMM DDR3L
Maximum memory 8 GB (2 x 4 GB)
Storage
Drive bays 2 x SATA 6 Gbps 4 x SATA 6 Gbps
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid state drives
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Product Overview 4

Component TS-253Be TS-453Be
Hot-swappable Yes
Note
SSDs using PCIe expansion slots are not hot-swappable.
Network
Gigabit Ethernet
ports
2 x RJ45
External I/O Ports & Expansion Slots
PCIe slots 1 x PCIe 2.0 x2
USB ports 5 x USB 3.0
• Front: 1 x USB 3.0 Type-A
Tip
You can use the One Touch Copy button with this port.
• Back: 4 x USB 3.0 Type-A
HDMI outputs 2 x HDMI 1.4b (up to 3840 x 2160 @ 30Hz resolution)
Audio • 2 x 3.5 mm dynamic microphone jacks
• 1 x 3.5 mm line-out jack
• 1 x speaker
Note
You cannot use the speakers and the line-out jack simultaneously.
Interface
Buttons • Power
• USB One Touch Copy
• Reset
Dimensions
Form factor Tower
Dimensions (H x W
x D)
168 x 105 x 226 mm
6.61 x 4.13 x 8.90 in
168 x 170 x 226 mm
6.61 x 6.69 x 8.90 in
Net weight 1.66 kg (3.66 lbs) 2.33 kg (5.14 lbs)
Other
Power supply unit 65W, 100-240V AC, 50/60Hz 90W, 100-240V AC, 50/60Hz
System battery CR2032 lithium battery (3V, 225mAh)
Warning
When replacing the system battery, only use the same battery type
as the existing one to avoid explosions.
Sound level 16.4 dB 18.5 dB
Note
The sound levels were tested at a bystander position, which is
within one meter from the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
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Product Overview 5

Component TS-253Be TS-453Be
Fans System: 1 x 7 cm System: 1 x 12 cm
Warning
To avoid serious injuries, do not touch the fans while the NAS is
connected to a power source.
Operating
temperature
0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-x53Be NAS 1
AC power adapter 1
Power cord 1
Ethernet cable 2
Screws for 3.5-inch drives • TS-253Be: 6
• TS-453Be: 12
Screws for 2.5-inch drives • TS-253Be: 6
• TS-453Be: 12
Quick Installation Guide (QIG) 1
Components
TS-x53Be User Guide
Product Overview 6

Front Panel
No. Component No. Component
1 Power button 4 USB LED
2 Status LED 5 USB 3.0 One Touch Copy port
3 LAN LED 6 USB One Touch Copy button
Rear Panel
No. Component No. Component
1 Speaker 6 3.5 mm speaker jack
2 Power input 7 Kensington security slot
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Product Overview 7

No. Component No. Component
3 Gigabit RJ-45 Ethernet ports 8 3.5 mm dynamic microphone jacks
4 USB 3.0 Type-A ports 9 Reset button
5 HDMI ports 10 PCIe slot cover
Right Panel
Note
The image does not include the chassis.
No. Component No. Component
1 PCIe slot 3 Memory slot 2
2 Memory slot 1 - -
TS-x53Be User Guide
Product Overview 8

Front Drive Numbering
TS-253Be
TS-453Be
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
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Product Overview 9

Category Item
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Verify that the intake vents on the bottom of the case are unobstructed.
3. Remove the protective films from the OLED screen and the front cover.
4. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
5. Connect the power cord and all applicable cables.
6. Power on the NAS.
7. Install QTS.
For details, see QTS Installation.
8. Log on to QTS.
TS-x53Be User Guide
Product Overview 10

3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-x53Be is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid state drives, and M.2 solid
state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the front cover.
a. Locate the lock on the left side of the NAS.
b. Slide the lock down to release the cover.
c. Slide the cover to the left and then pull.
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Installation and Configuration 11

3. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
4. Install a drive on the drive tray.
a. Remove the fastening panels from the sides of the tray.
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Installation and Configuration 12

b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels.
d. Optional: Attach screws to further secure the drive.
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Installation and Configuration 13

5. Load the drive tray into the drive bay.
6. Attach the front cover.
a. Align the cover with the grooves on the case, and then slide to the right.
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Installation and Configuration 14

b. Slide the lock up.
7. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the front cover.
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Installation and Configuration 15

a. Locate the lock on the left side of the NAS.
b. Slide the lock down to release the cover.
c. Slide the cover to the left and then pull.
3. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
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Installation and Configuration 16

4. Install a drive on the drive tray.
a. Remove the right fastening panel from the tray.
b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
c. Attach the screws.
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Installation and Configuration 17

5. Load the drive tray into the drive bay.
6. Attach the front cover.
a. Align the cover with the grooves on the case, and then slide to the right.
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Installation and Configuration 18

b. Slide the lock up.
7. Power on the NAS.
Installing Expansion Cards
The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded
expansion cards purchased from the company website are shipped with the brackets necessary to fit all
QNAP NAS models. The TS-x53Be series uses low-profile flat brackets.
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
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Installation and Configuration 19