QNAP TL-R400S User manual

JBOD Enclosure
TL-R400S
TL-R1200S-RP
User Guide
Document Version: 2
20/02/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About QNAP JBOD Enclosures....................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................7
Drive Numbering.......................................................................................................................................9
Installation Requirements........................................................................................................................... 10
Setting Up the JBOD Enclosure................................................................................................................. 10
3. Hardware Installation
Drive Installation......................................................................................................................................... 12
Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................12
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................14
Installing Solid-State Drives on 3.5-inch Trays.......................................................................................16
Installing Handles....................................................................................................................................... 18
Connecting the JBOD Enclosure to a NAS.................................................................................................19
Connecting the JBOD Enclosure to a Server............................................................................................. 21
Hot-Swapping Redundant Power Supply Units.......................................................................................... 22
Rail Kits.......................................................................................................................................................24
4. Basic Operations
LEDs........................................................................................................................................................... 25
Audio Alert.................................................................................................................................................. 25
Fan Speed Switch.......................................................................................................................................26
5. Troubleshooting
Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure.................... 27
Hot-swapping Failed Drives........................................................................................................................27
Support and Other Resources.................................................................................................................... 28
6. Glossary
QTS.............................................................................................................................................................29
QNAP JBOD Manager................................................................................................................................29
Storage & Snapshots..................................................................................................................................29
7. Notices
Limited Warranty.........................................................................................................................................30
Disclaimer................................................................................................................................................... 30
GNU Public License....................................................................................................................................30
CE Notice....................................................................................................................................................38
FCC Notice................................................................................................................................................. 38
VCCI Notice................................................................................................................................................ 38
BSMI Notice................................................................................................................................................39
QNAP JBOD Enclosure - TL-R400S/TL-R1200S-RP User Guide
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SJ/T 11364-2006.........................................................................................................................................39
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1. Preface
About This Guide
This guide provides information on the QNAP TL-R400S and TL-R1200S-RP JBOD enclosures and step-by-
step instructions on installing the hardware. It also provides instructions on basic operations and
troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
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Preface 3

2. Product Overview
This chapter provides basic information about the QNAP TL-R400S and TL-R1200S-RP JBOD enclosures.
About QNAP JBOD Enclosures
QNAP JBOD enclosures are designed to increase the capacity and utility of your NAS or computer and
provide a wide range of storage applications. Drives installed in JBOD enclosures can be managed
independently or be configured as software RAID by the host device. The TL-R400S and TL-R1200S-RP
feature SFF-8088 SATA 6 Gb/s ports to ensure quick and efficient data transfer between the JBOD
enclosure and the host device.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Component TL-R400S TL-R1200S-RP
Ordering Information
Ordering P/N TL-R400S TL-R1200S-RP
Storage
Drive bays 4 x 3.5-inch SATA 6 Gbps 12 x 3.5-inch SATA 6 Gbps
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Hot-swapping Supported
External I/O Ports & Expansion Slots
SFF ports 1 x SFF-8088 (drive bays 1-4) 3 x SFF-8088
• Port 1: Drive bays 1-4
• Port 2: Drive bays 5-8
• Port 3: Drive bays 9-12
Important
• Each SFF-8088 port supports four SATA 6 Gb/s lanes.
• These ports are only for connecting the host bus
adapter to a JBOD enclosure.
Interface
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Component TL-R400S TL-R1200S-RP
Switches • Power
Important
QNAP recommends waiting at least two seconds after
powering off the JBOD enclosure before powering it on
again.
• Fan speed
• Audio alert
Dimensions
Form factor 1U Rackmount 2U Rackmount
Dimensions (H x W x D) 4.39 x 43.89 x 29.11 mm
(1.73 x 17.28 x 11.46 in)
89 x 482 x 534 mm
(3.50 x 18.98 x 21.02 in)
Net weight 3.66 kg (8.06 lbs) 6.17 kg (13.6 lbs)
Other
Rail compatibility Rail-B02
Note
Rail kits are not included with the NAS and must be
purchased separately. For details, contact an authorized
reseller or go to http://shop.qnap.com.
Power supply unit 100W, 100-240V AC, 50/60 Hz 250W, 100-240V AC, 50/60 Hz
Warning
To reduce the risk of fire or electric shock, ensure that you
only connect the power cord to a properly grounded
electrical outlet.
Sound level 22.1 db(A) 33.7 db(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the JBOD enclosure. The test device
operated at low speed with the maximum number of drives
installed.
Fans System: 2 x 4 cm, 12V DC smart fan System: 2 x 7 cm, 12V DC smart fan
Warning
To avoid potential injury or damage to the components, do
not touch the fans while the device is connected to a power
source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
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Product Overview 5

Package Contents
Item Quantity
JBOD enclosure 1
AC power adapter TL-R400S: 1
Power cord 1
SFF-8088 connector cables TL-R400S: 1
SFF-8088 to SFF-8644 cables TL-R1200S-RP: 3
QXP-x00eS host bus adapter • TL-R400S: QXP-400eS-A1164
• TL-R1200S-RP: QXP-1600eS
Screws for 2.5-inch drives • TL-R400S: 12
• TL-R1200S-RP: 36
Screws for 3.5-inch drives • TL-R400S: 16
• TL-R1200S-RP: 48
Quick Installation Guide (QIG) 1
Components
Front Panel
TL-R400S
No. Component No. Component
1 Drive LEDs 3 Link LED
2 Fan error LED 4 Status LED
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TL-R1200S-RP
No. Component No. Component
1 Drive LEDs 3 Link LED
2 Status LED 4 Fan error LED
Rear Panel
TL-R400S
No. Component No. Component
1 Audio alert switch 4 Power switch
2 Fan speed switch 5 Kensington security slot
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No. Component No. Component
3 SFF-8088 port (drive bays 1-4) 6 Power input
TL-R1200S-RP
No. Component No. Component
1 Fan speed switch 5 Audio alert switch
2 SFF-8088 port (drive bays 1-4) 6 Power switch
3 SFF-8088 port (drive bays 5-8) 7 Power supply unit 1
4 SFF-8088 port (drive bays 9-12) 8 Power supply unit 2
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Drive Numbering
TL-R400S
TL-R1200S-RP
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Product Overview 9

Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Restricted access
• The device should be stored in a secure location with
restricted access, controlled through the use of a tool, lock,
and key, or any means of security.
• Only qualified, trained, and authorized device administrators
with knowledge of all restrictions, safety precautions, and
installation and maintenance procedures should have physical
access to the device.
Hardware and peripherals • NAS or computer
• Storage drives
Tip
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• One or more SF-8088 connector cables
• Host bus adapter
Important
The QNAP QXP-400eS-A1164 and QXP-1600eS host
bus adapters are required for connecting the JBOD
enclosure to a host device. Third-party host bus
adapters may not be compatible with QNAP JBOD
enclosures.
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the JBOD Enclosure
1. Place the JBOD enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the JBOD enclosure on a rack.
For details, see the following topics:
•Installing Handles
•Rail Kits
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Product Overview 10

3. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Drives on 3.5-inch Trays
•Installing 2.5-inch Drives on 3.5-inch Trays
•Installing Solid-State Drives on 3.5-inch Trays
4. Connect the power cord.
5. Connect the JBOD enclosure to your NAS or server.
For details, see the following topics:
•Connecting the JBOD Enclosure to a NAS
•Connecting the JBOD Enclosure to a Server
6. Power on the JBOD enclosure.
QNAP JBOD Enclosure - TL-R400S/TL-R1200S-RP User Guide
Product Overview 11

3. Hardware Installation
This section provides information on installing drives and connecting the JBOD enclosure to a NAS or
computer.
Drive Installation
QNAP JBOD enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid-state
drives.
Installing 3.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
2. Remove a drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
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4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
5. Power on the JBOD enclosure.
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Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing 2.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
2. Remove a drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
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4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
5. Power on the JBOD enclosure.
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Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing Solid-State Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
2. Remove a drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
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4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
5. Power on the JBOD enclosure.
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Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing Handles
Installing handles enables you to better grip and secure the TL-R400S JBOD enclosure.
1. Power off the JBOD enclosure.
2. Install a handle on an angle bracket.
a. Align the openings on the handle with the two round screw holes on the angle bracket.
b. Attach the screws to lock the handle to the angle bracket.
3. Install the angle bracket on the JBOD enclosure.
a. Align the holes on the angle bracket with the holes on the chassis.
Note
Ensure that the handle faces the same direction as the front panel.
b. Attach the screws.
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4. Install a second handle on the other side of the chassis.
5. Power on the JBOD enclosure.
Connecting the JBOD Enclosure to a NAS
Important
QTS can support a maximum of two JBOD enclosures.
The NAS must run QTS hero or QTS 4.4.2 (or later versions).
1. Power off the NAS.
2. Power off the JBOD enclosure.
3. Connect the JBOD enclosure to the NAS.
a. Connect one or more SFF-8088 connector cables to the SFF-8088 ports on the JBOD enclosure.
b. Connect one or more SFF-8088 connector cables to the SFF-8088 or SFF-8644 ports on the host
bus adapter installed in the NAS.
Note
Refer to the hardware installation section of the NAS user guide for instructions on installing
expansion cards.
The recommended maximum length of the SFF cable is 1 meter. Using a longer cable may
degrade the signal or performance.
Important
The QNAP QXP-400eS-A1164 and QXP-1600eS host bus adapters are required for connecting
the JBOD enclosure to a host device. Third-party host bus adapters are not compatible with
QNAP JBOD enclosures.
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