Quadra-Fire 21M-ACC-AU User manual

16 August, 20181 7039-185A
NOTICE: DO NOT DISCARD THIS MANUAL
2100 MILLENNIUM
AUSTRALIA
WOOD APPLIANCE
AUTOMATIC COMBUSTION CONTROL
(ACC)
MODEL:
21M-ACC-AU
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with question on installation, operation, or service.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
WARNING
Hot glass and appliance will cause burns.
• Do not touch glass until it is cooled
• Use leather gloves when reloading fuel
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammable materials away.
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may over re and generate poisonous
gases (i.e. carbon monoxide).
• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void your
warranty.
• Comply with all minimum clearances to combustibles
as specied. Failure to comply may cause house
re.
WARNING
If the information in these instructions
is not followed exactly, a re could result
causing property damage, personal injury,
or death.

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CONFIDENTIAL PROPERTY OF HEARTH & HOME TECHNOLOGIES INC.
PART NAME:
DRAWN BY: SCALE: MATERIAL:
SHEET:
PART NUMBER: REV:
THIS PRINT IS CHECKED AND CONTROLLED BY THE ENGINEERING
DEPARTMENTS OF HEARTH & HOME TECHNOLOGIES INC.
ECO # DATE BYREV
UNLESS OTHERWISE SPECIFIED DIMS ARE INCHES[MM] & : TOLERANCES ARE: (2) PLACE DEC : ± 0.03 (3) PLACE DEC: ± 0.005 ANGLE: ± 2° FRACTION: ± 1/16
OUTSIDE MATERIAL. NORMAL DIM & INSIDE MATERIAL. OUTSIDE APEX INSIDE APEX - DIMS ENCLOSED BY AN OVAL ARE CRITICAL DIMENSIONS
REVISIONS
ITEM PART NUMBER PART NAME QTY
MILLENNIUM ACC WOODFIRE COMPLIANCE LABEL
This appliance has been TESTED TO AS/NZS4013 for Hardwood by HRL Technology Report #HCMG/12/014A - Date tested: March 2012
OVERALL AVERAGE EFFICIENCY BURNING HARDWOOD
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4012: .........................................................81%
AVERAGE PARTICULATE EMISSION FACTOR BURNING HARDWOOD
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4013: .........................................................2.0 g/kg
MAXIMUM AVERAGE HEAT OUTPUT BURNING HARDWOOD:
..........................7.2 kW
APPROVED FUEL: ...............................................................................................................BURN ONLY HARDWOOD WITH A MOISTURE CONTENT
LESS THEN 25% (dry basis).
Wetback - All Models: .........................................................................................
Manufactured By: ...............................................................................................Hearth & Home Technologies, 352 Mountain House Road,
Halifax, PA 17032, United States of America
PERFORMANCE MAY VARY FROM TEST VALUES DEPENDING ON ACTUAL OPERATING CONDITIONS.
U.S. ENVIRONMENTAL PROTECTION AGENCY
Export stove. May not be operated within the United States
NOTE:
7039-148E
INSTALLATION
DATE:
BARCODE LABEL
HF
Serial No. /
Node série: Date of Manufacture / Date de fabrication:
2018 2019 2020 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
MODEL QUADRA-FIRE 2100 MILLENNIUM ACC FREESTANDING WOOD STOVE
AU
A. Sample of Serial Number / Safety Label
LOCATION: Back of appliance
NOTE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction
Serial
No.
Model
Name
Test Lab &
Report No. Mfg. Date
SAMPLE

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A. Sample of Serial Number / Safety Label ........ 2
B. Warranty Policy ............................ 4
C. Quick Start Guide .......................... 6
1 Listing and Code Approvals ..............7
A. Appliance Certication....................... 7
B. BTU & Efciency Specications ............... 7
C. Glass Specications ........................ 7
2 Operating Instructions .......................8
A. Over-Firing Your Appliance ................... 8
B. Wood Selection & Storage ................... 8
C. Burning Process ........................... 8
D. Air Controls ............................... 9
E. Using Burn Rate Air Control & ACC System ...... 9
F. Burn Rates and Operating Efciency .......... 10
G. Building A Fire ........................... 11
H. Correct Bafe & Blanket Placement ........... 12
I. Opacity (Smoke) .......................... 13
J. Clear Space .............................. 13
K. Negative Pressure......................... 14
L. Frequently Asked Questions ................. 14
3 Maintenance and Service.................15
A. Quick Reference Maintenance Guide .......... 15
B. General Maintenance ...................... 16
4 Troubleshooting Guide.....................18
5 Service Part Replacement................19
A. Glass Replacement - Door Assembly .......... 19
B. Firebrick Replacement ..................... 19
C. Door Handle Assembly ..................... 19
D. Bafe Removal ........................... 20
E. Tube Channel Assembly Replacement ........ 21
6 Reference Materials..........................22
A. Service and Maintenance Log................ 22
B. Exploded View............................ 24
C. Service Parts............................. 25
D. Accessories .............................. 27
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
Quadra-Fire is a registered trademark of Hearth & Home Technologies.

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AUSTRALIAN WARRANTY INFORMATION
Hearth & Home Technologies Inc (HHT)
352 Mountain House Road | Halifax, PA 17032 | (717-362-9080)
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased
from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the
appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from
defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the
applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully
discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the verifi ed purchase price
of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this manufacturer’s
warranty begins on the date of fi rst occupancy of the dwelling or six months after the sale of the product by an independent, authorized
HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s warranty shall commence no later than 24
months following the date of product shipment from HHT, regardless of the installation or occupancy date. The manufacturer’s warranty
period for parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defi ned as: 20 years from the beginning date of warranty coverage for gas appliances,
and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time periods refl ect the
minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period Hearth and Home Technologies Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
1 Year X X X X X X X
All parts and material
except as covered by
Conditions, Exclusions,
and Limitations listed
2 years
X X X Igniters, electronic
components, and glass
X X X X X Factory-installed blowers
X Molded refractory panels
3 years X Firepots and Burnpots
5 years 1 year X X Castings and baffl es
7 years 3 years X X X
Manifold tubes,
HHT chimney and
termination
10
years 1 year X Burners, logs and refractory
Limited
Lifetime 3 years X X X X X Firebox and heat exchanger
90 Days X X X X X X X All replacement parts
beyond warranty period
B. Warranty Policy

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OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
• The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor.
A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface fi nishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior
surface fi nishes may occur. This is not a fl aw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by fi ngerprints, accidents, misuse, scratches, melted items, or other
external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint,
wood, pellet and coal gaskets, fi rebricks, grates, fl ame guides, light bulbs, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to
this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions,
operating instructions, and listing agent identifi cation label furnished with the appliance; (2) failure to install the appliance in
accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued
operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental
conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insuffi cient make-up
air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than
those specifi ed in the operating instructions; (7) installation or use of components not supplied with the appliance or any other
components not expressly authorized and approved by HHT (8) modifi cation of the appliance not expressly authorized and
approved by HHT in writing; and/or (9) interruptions or fl uctuations of electrical power supply to the appliance.
• Non HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fi replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping charges for
parts.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is
provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to
appliance location and confi guration, environmental conditions, insulation and air tightness of the structure.
This warranty is void if:
• The appliance has been over-fi red or operated in atmospheres contaminated by chlorine, fl uorine, or other damaging chemicals.
Over-fi ring can be identifi ed by, but not limited to, warped plates or tubes, rust coloured cast iron, bubbling, cracking and
discoloration of steel or enamel fi nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited
to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses below for a
dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally
purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assessment of your
claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to occur.
• To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The easiest way
to do this is through your original proof of purchase, for example your invoice or receipt. However, if you do not have your original
proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Local Distributors:
Melbourne Jetmaster 44 Swan Street Richmond 3121 (03) 9429-5573
Perth Fireplace Corner 277 Lord Street East Perth 6000 (08) 9228-2600
Sydney Jetmaster 10 Martin Avenue Arncliff 2205 (02) 9597-7222

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C. Quick Start Guide
ITEMS NEEDED FOR FIRST FIRE: 10 Pieces of Newspaper, 10-20 Pieces of Dry Kindling
and a Few Pieces of Dry Split Wood.
Note:
These are generic drawings and may not represent your specific model.
OPEN AIR
CONTROLS
1 2 3
LOAD WOOD ADD NEWSPAPER
45
6 7
ADD KINDLING WARNING! Risk of Fire
Close and securely latch the door after
the fire has started, and after refueling, to
prevent:
-Spillage of smoke, flame and carbon
monoxide
-Spillage of sparks, coals, and logs
-Over firing
DO NOT leave the appliance unattended
with the door open.
Starting a fire may not require an open
door for draft. The air control should
supply adequate draft.
ADD MORE WOOD REDUCE AIR
CONTROLS
Ser to desired heat output.
The appliance is ready
for normal operation.
HIGH
BURN RA
TE
CONTROL
(Upper Right
Corner)
AUTOMATIC
COMBUSTION
CONTROL (ACC)
(Middle right hand side)
HIGH
LIGHT THE PAPER
LOW
BURN RATE
CONTROL
(Upper Right
Corner)
AUTOMATIC
COMBUSTION
CONTROL (ACC)
(Middle right hand side)
LOW

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1 Listing and Code Approvals
Model: 2100 Millennium AU Wood Appliance
Laboratory: HRL Technology
Report No: HCMG/12/014A
Type: Hardwood only at 25% dry basis
Standard: AS/NZS4013 for Hardwood
The Quadra-Fire 2100 Millennium Australian Wood Appliance is Hardwood Certied. Hardwood Particulate Emissions
equaling 2.0 g/kg with a Space Heating Efciency of 81%.
A. Appliance Certication
B. BTU & Efciency Specications
Overall Average Efciency
Burning Hardwood (AS/NZS 4012) 81%
Average Particulate Emission
Factor Burning Hardwood (AS/
NZS 4013)
2.0 g/kg
Maximum Average Heat Output
Burning Hardwood 7.2kW
Wetback
Wetbacks are NOT
an approved option
and must be tted.
Vent Size: 6 inches
Firebox Size: 1.48 cubic feet
Recommended Wood Length: 16 inches
Fuel Orientation: Front-to-Back
Approved Fuel
Hardwood only
with a Moisture
content less than
25% (dry basis)
This wood appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate
this wood appliance in a manner inconsistent with operating instructions in this manual.
NOTE: Hearth & Home Technologies, manufacturer of this appliance, reserves the right to alter its products, their
specications and/or price without notice.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if
supplied with appliance).
• Do NOT Over re - If appliance or chimney
connector glows, you are over ring.
Any such action that may cause a re hazard.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:

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User Guide
2 Operating Instructions
A. Over-Firing Your Appliance
Fire Risk
Do not over-re.
Over-ring may ignite creosote or will damage the
appliance and chimney.
WARNING
To prevent over-ring your appliance, DO NOT:
• Use ammable liquids
• Overload with wood
• Burn trash or large amounts of scrap lumber
• Permit too much air to the re
1. Symptoms of Over-Firing
Symptoms of over-ring may include one or more of the
following:
• Chimney connector or appliance glowing
• Roaring, rumbling noises
• Loud cracking or banging sounds
• Metal warping
• Chimney re
2. What To Do if Your Appliance is Over-Firing
• Immediately close the door and air controls to reduce
air supply to the re.
• If you suspect a chimney re, call the re department
and evacuate your house.
• Contact your local chimney professional and have
your appliance and appliance pipe inspected for any
damage.
• Do not use your appliance until the chimney
professional informs you it is safe to do so.
Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence of
over-ring includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated bafe and other interior components
C. Burning Process
B. Wood Selection & Storage
Splitting wood before it is stored reduces drying time.
Wood should be stacked so that both ends of each piece
are exposed to air, since more drying occurs through the
cut ends than the sides. This is true even with wood that
has been split. Store wood under cover, such as in a shed,
or covered with a tarp, plastic, tar paper, sheets of scrap
plywood, etc., as uncovered wood can absorb water from
rain or snow, delaying the seasoning process.
In recent years there has been an increasing concern
about air quality. Much of the blame for poor air quality
has been placed on the burning of wood for home heating.
In order to improve the situation, we at Quadra-Fire
have developed cleaner-burning wood appliances that
surpass the requirements for emissions established by our
governing agencies. These wood appliances, like any other
appliances, must be properly operated in order to insure
that they perform the way they are designed to perform.
Improper operation can turn most any wood appliance into
a smoldering environmental hazard.
1. Kindling or First Stage
It helps to know a little about the actual process of
burning in order to understand what goes on inside
a appliance. The rst stage of burning is called the
kindling stage. In this stage, the wood is heated to a
temperature high enough to evaporate the moisture
which is present in all wood. The wood will reach the
boiling point of water (212°F) and will not get any hotter
until the water is evaporated. This process takes heat
from the coals and tends to cool the appliance.
Fire requires three things to burn - fuel, air and heat.
So, if heat is robbed from the appliance during the
drying stage, the new load of wood has reduced the
chances for a good clean burn. For this reason, it is
always best to burn dry, seasoned rewood. When
the wood isn’t dry, you must open the air controls and
burn at a high burn setting for a longer time to start it
burning. The heat generated from the re should be
warming your home and establishing the ue draft, not
evaporating the moisture out of wet, unseasoned wood,
resulting in wasted heat.
2. Second Stage
The next stage of burning, the secondary stage, is the
period when the wood gives off ammable gases which
burn above the fuel with bright ames. During this
stage of burning it is very important that the ames be
maintained and not allowed to go out. This will ensure
the cleanest possible re. If the ames tend to go out,
it is set too low for your burning conditions. The air
control located at the upper right hand corner is used
to adjust for burn rates. This is called the Burn Rate Air
Control (Figure 9.1 on page 9).
Burn only dry seasoned wood. Store wood under cover,
out of the rain and snow. Dry and well-seasoned wood will
not only minimize the chance of creosote formation, but will
give you the most efcient re. Even dry wood contains at
least 15% moisture by weight, and should be burned hot
enough to keep the chimney hot for as long as it takes to
dry the wood out - about one hour. It is a waste of energy to
burn unseasoned wood of any kind.
Dead wood lying on the forest oor should be considered
wet, and requires full seasoning time. Standing dead wood
can be considered to be about 2/3 seasoned. To tell if wood
is dry enough to burn, check the ends of the logs. If there
are cracks radiating in all directions from the center, it is
dry. If your wood sizzles in the re, even though the surface
is dry, it may not be fully cured.

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Figure 9.1
Figure 9.2
HIGH
MED
LOW
Burn Rate
Air Control
Start-Up
Air Control
Manual
Timer (ACC)
Shut Down
PullForward
to Shut Down
Figure 9.3
Over rides timer & opens
rear air to open locked
position
Open rear air medium air
flow
Engages timer push knob
towards HI then back to
any point within dotted line
Open rear air medium-low
air flow
Closes front and rear air
D. Air Controls
E. Using Burn Rate Air Control & ACC System
3. Manual Timer Over-Ride
If you need to shut the ACC system off before it goes
through the cycle of shutting itself off; 25 minutes,
reach towards the back of the appliance on the
right side and pull the lever towards the front of the
appliance (Figure 9.2).
3. Final Stage
The nal stage of burning is the charcoal stage. This
occurs when the ammable gases have been mostly
burned and only charcoal remains. This is a naturally
clean portion of the burn. The coals burn with hot blue
ames.
It is very important to reload your appliance while
enough lively hot coals remain in order to provide the
amount of heat needed to dry and rekindle the next
load of wood. It is best to open the Burn Rate Air and
Start-Up Air Controls before reloading. This livens
up the coal bed and reduces excessive emissions
(opacity/smoke). Open door slowly so that ash or
smoke does not exit appliance through opening. You
should also break up any large chunks and distribute
the coals so that the new wood is laid on hot coals.
Air quality is important to all of us, and if we choose
to use wood to heat our homes we should do so
responsibly. To do this we need to learn to burn our
appliances in the cleanest way possible. Doing this
will allow us to continue using our wood appliances for
many years to come.
Users will need to nd their preferred setting between
high and low based on desired heat output, installation
conguration, and fuel type.
1. Burn Rate Air Control
This air supply enters at the upper front of the rebox,
near the top of the glass door. This preheated air
supplies the necessary fresh oxygen to mix with the
unburned gases, helping to create second, third and
fourth combustions. This air is regulated by the Burn
Rate Air Control. When the control is moved all the way
up it is on the High setting and when moved all the way
down it is on the Low setting (Figure 9.1).
2. Automatic Combustion Control System (ACC)
To engage the Automatic Combustion Control (ACC)
timer system push the lever towards the back of the
appliance to the “HI” position, then pull forwards
towards the front of the appliance until the knob stops.
The timer will slowly close in about 25 minutes. Use
this feature when reloading fuel or if you want more air
supplied to the re (Figure 9.3).
1. Start up and Reloading Fuel
Open both Burn Rate Air Control and ACC systems
fully. To do this with the Burn Rate Air Controls push
spring handle up to high. For the ACC timer system
push knob towards back of appliance until the knob is
located under the high position (Figure 9.1).
2. Maximize Heat with The ACC System
To maximize heat output with the ACC timer System
or also known as high burn push the ACC Air Control
lever towards the back of the appliance and leave. This
combined with having the main burn rate control lever
pushed up will deliver the most amount of air needed to
achieve the highest amount of heat output (Figure 9.1).
Injury Risk.
• Gloves recommended
CAUTION

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Figure 10.1
High (Open)
Low (Closed)
Start-Up Air
Control
B
urn Rate
A
ir Control
Front Air Channel
Operated by Timer
Rear Air Channel
Operates independently
from Timer
HIGH
LOW
Timer
Timer Manual
Shut-off
Shown with Side
Shield Removed
After activating the timer (ACC), if the control is placed
within the rear air section on the label it will allow rear air
to enter the rebox. This will not interfere with the timer
gradually closing the front air channel in 25 minutes. If
control is set on “HI” it over-rides the timer (ACC).
F. Burn Rates and Operating Efciency
For maximum operating efciency
This wood appliance has a manufacturer-set minimum
low burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
wood appliance in a manner inconsistent with operating
instructions in this manual.
• Burn dry, well-seasoned wood.
Burn Rates
1. Low burn setting:
• Burn Rate Air Control spring handle up to high position
for 5 minutes.
• Then activate the ACC timer system by pushing the
knob all the back toward the appliance to “HI” then pull
forwards towards the front of the appliance until the
knob stops (Figure 9.1 on page 9).
• At that point close the Burn Rate Air Control by moving
the spring handle to the low setting.
2. Medium low burn setting:
• Burn Rate Air Control spring handle up to high position
for 5 minutes.
• Then activate the ACC timer system by pushing the
knob all the back toward the appliance to “HI” then pull
forwards towards the front of the appliance until the
knob stops.
• At that point move the Burn Rate Air Control spring
handle to 1/8”-1/2” from the low setting.
3. Medium high burn setting:
• Burn Rate Air Control spring handle up to high position.
• Then activate the ACC timer system by pushing the
knob all the back toward the appliance to “HI” then pull
forwards towards the front of the appliance until the
knob stops.
• At that point move the Burn Rate Air Control spring
handle to 1/2” – high.
4. High burn setting:
• Burn Rate Air Control spring handle up to high position
• Also activate ACC timer system knob pushed back to
the “HI” position.
NOTE: The above information is provided as a guideline
only. Altitude and other circumstances may
require control adjustments to achieve the
desired burn rates.
NOTE: Operate appliance on High Burn 45 minutes a
day to help keep ue/chimney clean.
NOTE: If using the optional blower use burn settings
1-3 burn settings the blower shall be off for the
rst 30 minutes and then be operated in the high
position at 30 minutes. For high burn setting,
blower may continue to be on full after the
loading of the fuel.
WARNING
Risk of Fire.
When set on High Burn Rate and over-riding
the Automatic Combustion Control system an
over re situation can occur and may result in a
chimney re.
Over ring will void the appliance warranty.

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2 pc Baffle Board
Ceramic Blanket on Top
Tube Channels
Baffle Board even with front
tube & resting on all tubes
Burn Rate
Air Control
Automatic
Combustion
Control
Figure 11.1
G. Building A Fire
Before lighting your rst re in the appliance:
NOTE: The special high temperature paint that your
appliance is nished with will cure as your appliance
heats. You will notice an odor and perhaps see some
vapor rise from the appliance surface; this is normal.
We recommend that you open a window until the odor
dissipates and paint is cured.
NOTE:
• Build re on brick rebox oor.
• Do NOT use grates, andirons or other methods to
support fuel. It will adversely affect emissions.
WARNING
Fire Risk
Do NOT store wood:
• Closer than required clearances to
combustibles to appliance
• Within space required for loading or ash
removal.
Do NOT operate appliance:
• With appliance door open.
• With ash removal system door open.
1. Conrm the bafe is correctly positioned. It should
be even with the front tube and resting on all tubes
(Figure 11.1 and 11.2).
2. Remove all labels from glass and inside of appliance.
There are many ways to build a re. The basic principle is
to light easily-ignitable tinder or paper, which ignites the
fast burning kindling, which in turn ignites the slow-burning
rewood. Here is one method that works well:
3. Open the Burn Rate Air and ACC Controls fully (Refer to
page 6 Start-Up Guide).
4. Place several wads of crushed paper on the rebox
oor. Heating the ue with slightly crumpled newspaper
before adding kindling keeps smoke to a minimum.
5. Lay small dry sticks of kindling on top of the paper.
6. Make sure that no matches or other combustibles
are in the immediate area of the appliance. Be
sure the room is adequately ventilated and the ue
unobstructed.
7. Light the paper in the appliance. NEVER light or
rekindle re with kerosene, gasoline, or charcoal lighter
uid; the results can be fatal.
8. Once the kindling is burning quickly, add several full-
length logs 3 inches (76mm) or 4 inches (102mm) in
diameter. Be careful not to smother the re. Stack the
pieces of wood carefully; near enough to keep each
other hot, but far enough away from each other to allow
adequate air ow between them.
9. Set the Burn Rate Air Control and activate the ACC
timer system.
10. When ready to reload, It is best to fully open both
the Burn Rate Air and Start-up Air Controls before
reloading. This livens up the coal bed and reduces
excessive emissions (opacity/smoke). Open door
slowly so that ash or smoke does not exit appliance
through opening. Large logs burn slowly, holding a re
longer. Small logs burn fast and hot, giving quick heat.
11. As long as there are hot coals, repeating steps 6
through 8 will maintain a continuous re.
Fire Risk
• Do NOT burn wet or green wood.
• Store wood in dry location.
• Stack wood so both ends are exposed to air.
Wet, unseasoned wood can cause accumulation
of creosote.
WARNING

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INCORRECT POSITIONS
H. Correct Bafe & Blanket Placement
Figure 12.1
CORRECT POSITION
Ceramic Blanket and Bafe Board are NOT in contact
with the back of the rebox.
Ceramic Blanket is NOT in contact with the back of the
rebox and NOT even with the Bafe Board in the front.
Ceramic Blanket is bunched up at the back of the
rebox and NOT even with the Bafe Board in the front.
Ceramic Blanket
Back of Firebox
Baffle Board
Ceramic Blanket and Bafe Board MUST be in contact
with the back of the rebox and even with each other in
the front.
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer Bracket
CAUTION
The bafe boards are FRAGILE. Use extreme caution
when loading rewood to prevent:
• Cracking, breaking or damaging the bafe boards
DO NOT operate the appliance without bafe boards
WARNING
Fire Risk
Firebox damage due to improper bafe
placement is not covered by warranty.
Operate the wood burning appliance with the
bafe in the correct position only.
Not doing so could result in:
• Reduced efciency
• Overheating the chimney
• Overheating the rear of the rebox
• Poor performance
Ensure correct bafe placement and replace
bafe components if damaged or missing.

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I. Opacity (Smoke)
This is the measure of how cleanly your appliance is
burning. Opacity is measured in percent; 100% opacity is
when an object is totally obscured by the smoke column
from a chimney, and 0% opacity means that no smoke
column can be seen. As you become familiar with your
appliance, you should periodically check the opacity. This
will allow you to know how to burn as nearly smoke-free as
possible (goal of 0% opacity).
J. Clear Space
• Do NOT place combustible objects within 1.2m of the
front of appliance (See Figure 13.1).
• Mantel - avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these
objects.
Figure 13.1
Maintain 4 ft (1.22m) clearance to
combustible in front of appliance
WARNING
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite clothing,
furniture or draperies.
WARNING
Fire Risk.
• DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA
OR ENGINE OIL.
• Do NOT burn treated wood or wood with salt
(driftwood).
• May generate carbon monoxide if burn
material other than wood.
May result in illness or possible death.
WARNING
Fire Risk.
Keep combustible materials, gasoline and
other ammable vapors and liquids clear of
appliance.
• Do NOT store ammable materials in the
appliance’s vicinity.
• DO NOT USE GASOLINE, LANTERN
FUEL, KEROSENE, CHARCOAL LIGHTER
FLUID OR SIMILAR LIQUIDS TO START
OR “FRESHEN UP” A FIRE IN THIS
Appliance.
• Keep all such liquids well away from the
appliance while it is in use.
• Combustible materials may ignite.
When burning your rst re, you will experience smoke
and odor from the appliance resulting from the curing
of paint and burning off of any oils remaining from
manufacturing; suggest:
• Open windows during initial burn to dissipate smoke
and odors!
• Odors may be irritating to sensitive individuals.
• Smoke detectors may activate.
CAUTION

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Negative pressure results from the imbalance of air
available for the appliance to operate properly. It can be
strongest in lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
• Combustion air requirements for furnaces, water
appliances and other combustion appliances
• Clothes dryers
• Location of return-air vents to furnace or air
conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks such as:
-Recessed lighting
-Attic hatch
-Duct leaks
K. Negative Pressure
ISSUES SOLUTIONS
Odor from appliance When rst operated, this appliance may release an odor for the rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Whirring sound If the optional blower has been installed, the blower produces a whirring sound which
increases in volume as the speed is increased.
L. Frequently Asked Questions
To minimize the effects of negative air pressure:
• Install the outside air kit with the intake facing prevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion
appliances and exhaust equipment
• Ensure furnace and air conditioning return vents are
not located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and
seams taped or sealed
WARNING
Asphyxiation Risk.
• Negative pressure can cause spillage
of combustion fumes, soot and carbon
monoxide.
• Appliance needs to draft properly for safety.
WARNING
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE, NAPHTHA OR ENGINE OIL.
• Do NOT burn treated wood or wood with
salt (driftwood).
• May generate carbon monoxide if burn
material other than wood.
May result in illness or possible death.
Fire Risk.
Keep combustible materials, gasoline and other
ammable vapors and liquids clear of appliance.
WARNING
• Do NOT store ammable materials in the appliance’s
vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP” A
FIRE IN THIS APPLIANCE.
• Keep all such liquids well away from the appliance
while it is in use.
• Combustible materials may ignite.
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.quadrare.com to nd a dealer.

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3 Maintenance and Service
Start the rst inspection after the rst 2 months of use,
or if performance changes, and adjust your schedule
accordingly. Maintenance is required for safe operation and
must be performed to maintain your warranty.
A. Quick Reference Maintenance Guide CAUTION!
Allow the appliance to completely cool down before
performing any cleaning or maintenance.
Frequency Task
Bafe & Blanket
MONTHLY, after every
cord of wood OR after
each cleaning
Bafe and blanket placement is critical to heat
output, efciency and overall life of the appliance.
Make sure the bafe is pushed all of the way to the
back of the rebox and the blanket is laying at.
Inspect bafe for cracks.
Baffle
Blanket
Chimney System
EVERY 2 MONTHS OR
after every 2 cords of
wood
The chimney and chimney cap must be inspected
for soot and creosote every two months during the
burn season or more frequency if chimney exceeds
or is under 4.3m-4.8m measured from bottom of
appliance.
This will prevent pipe blockage, poor draft, and
chimney res.
Always burn dry wood to help prevent cap blockage
and creosote build-up.
Firebrick & Ash Removal
WEEKLY OR after every
25 loads of wood
Ashes must be cool before you can dispose of the
ashes in a non-combustible container.
Firebrick is designed to protect your rebox. After
ashes are removed, inspect the rebrick and
replace rebricks that are crumbling, cracked or
broken.
Door & Glass Assemblies
WEEKLY OR after every
25 loads of wood
Keep door and glass gasket in good shape to
maintain good burn times on a low burn setting. To
test: place a dollar bill between the appliance and
door and then shut the door. If you can pull the
dollar out, remove one washer from door handle
behind latch cam and try again. If you can still pull
it out, replace the door gasket.
Check the glass frame for loose screws to prevent
air leakage. Check glass for cracks.
Door Handle
YEARLY
Check the door latch for proper adjustment. This
is very important especially after the door rope has
formed to the appliance face.
Check door handle for smooth cam operation.
Locknut
Latch Cam
Spacing
Washers
Door Cross Section
(example)
Door Handle
Fiber Handle
Square
Key
These are generic drawings and may not represent your model.

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1. Creosote (Chimney) Cleaning
• Frequency: Every 2 months during heating season or
as recommended by a certied chimney sweep; more
frequently if chimney exceeds or is under 14-16 ft.
(measured from bottom of appliance)
• By: Certied Chimney Sweep
Remove all ash from the rebox and extinguish all hot
embers before disposal. Allow the appliance to cool
completely. Disconnect ue pipe or remove bafe and
ceramic blanket from appliance before cleaning chimney.
Otherwise residue can pile up on top of the bafe and
ceramic blanket and the appliance will not work properly.
(See Bafe Removal on page 20). Close the door tightly.
The creosote or soot should be removed with a brush
specically designed for the type of chimney in use. Clean
out fallen ashes from the rebox.
It is also recommended that before each heating season
the entire system be professionally inspected, cleaned and
repaired if necessary.
Inspection: Inspect the system at the appliance connection
and at the chimney top. Cooler surfaces tend to build
creosote deposits quicker, so it is important to check the
chimney from the top as well as from the bottom.
Formation and Need For Removal: When wood is burned
slowly, it produces tar and other organic vapors which
combine with expelled moisture to form creosote.
The creosote vapors condense in the relatively cool
chimney ue of a newly-started or a slow-burning re. As
a result, creosote residue accumulates on the ue lining.
When ignited, this creosote creates an extremely hot re
which may damage the chimney or even destroy the house.
The chimney connector and chimney should be inspected
once every 2 months during the heating season to
determine if a creosote or soot buildup has occurred. If
creosote or soot has accumulated, it should be removed to
reduce the risk of a chimney re.
B. General Maintenance
3. Cleaning Plated Surfaces
• Frequency: Prior to rst burn and then as desired
• By: Homeowner
Clean all the ngerprints and oils from plated surfaces
BEFORE ring the appliance for the rst time. If not
cleaned properly before lighting your rst re, the oils can
cause permanent markings on the plating.
After the plating is cured, the oils will not affect the nish
and little maintenance is required. Wipe clean as needed.
2. Disposal of Ashes
• Frequency: When ash is within 44mm of rebox lip
• By: Homeowner
Ashes should be placed in a metal container with a tight
tting lid. The closed container of ashes should be placed
on a non-combustible oor or on the ground, well away
from all combustible materials, pending nal disposal. If the
ashes are disposed of by burial in soil or otherwise locally
dispersed, they should be retained in the closed container
until all cinders have thoroughly cooled.
Fire Risk.
Disposal of Ashes
• Ashes should be placed in metal container
with tight tting lid.
• Do not place metal container on combustible
surface.
• Ashes should be retained in closed container
until all cinders have thoroughly cooled.
WARNING
Fire Risk.
• Do not use chimney cleaners or ame
colorants in your appliance. Will corrode
chimney pipe.
WARNING
WARNING
Fire Risk.
Prevent creosote buildup.
• Inspect chimney connector and chimney once
every two months during heating season.
• Remove creosote to reduce risk of chimney
re.
• Ignited creosote is extremely HOT.
CAUTION
• Do not use polishes with abrasives. It will scratch
plated surfaces.

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4. Glass Cleaning
• Frequency: As desired
• By: Homeowner
Clean glass with a non-abrasive glass cleaner. Abrasive
cleaners may scratch and cause glass to crack. If the
deposits on the glass are not very heavy, normal glass
cleaners work well. Heavier deposits may be removed by
using a damp cloth dipped in wood ashes or by using a
commercially available oven cleaner.
After using an oven cleaner, it is advisable to remove any
residue with a glass cleaner or soap and water. Oven
cleaner left on during the next ring can permanently stain
the glass and damage the nish on metal surfaces.
A portion of the combustion air entering the rebox is
deected down over the inside of the door glass. This
air ow “washes” the glass, helping to keep smoke from
adhering to its surface.
When operated at a low burn rate, less air will be owing
over the glass and the smokey, relatively cool condition of a
low re will cause the glass to become coated.
Operating the appliance with the Burn Rate Air Control and
Start-Up Air Control all the way open for 30-45 minutes
should remove the built up coating.
CAUTION
• Do not use polishes with abrasives. It will scratch
plated surfaces.

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4 Troubleshooting Guide
With proper installation, operation, and maintenance your wood appliance will provide years of trouble-free service. If
you do experience a problem, this troubleshooting guide will assist you or a qualied service person in the diagnosis of a
problem and the corrective action to be taken.
Start Fire Problems Possible Cause Solution
Can not get re started
Excessive smoke or spillage
Burns too slowly
Not enough heat output
Not enough kindling/paper or
no kindling/paper
Use dry kindling, more paper. Arrange kindling &
wood for air movement.
Not enough air for re to ignite
Check for restricted termination cap
Check for blockage of outside air kit (if installed).
Check for ue blockage.
Warm ue before starting re (refer to Building a
Fire Section).
Check for adequate vent height (refer to Chimney
Height Section).
Open window below the appliance towards the
wind.
Wood condition is too wet, too
large
Use dry, seasoned wood (refer to Seasoned Wood
Section).
Bed of coals not established
before adding wood
Start with paper & kindling to establish bed of coals
(refer to Building a Fire Section).
Flue blockage such as birds’
nests or leaves in termination
cap
Have chimney inspected for creosote and cleaned
by a certied chimney sweep.
Down draft or negative
pressure
Competition with exhaust
devices
Do not use exhaust fans during start-up (refer to
Negative Pressure Section).
Open window below the appliance towards the
wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mix in less seasoned wood after re is established
(refer to Wood Fuel Section).
Over drafting
Check for correct vent height; too much vertical
height creates over drafting.
Check location of vent termination (refer to
Chimney Termination Requirement Section).

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5 Service Part Replacement
A. Glass Replacement - Door Assembly
(Replace with 5mm ceramic glass only)
1. Ensure that the re is out and the appliance is cool to
the touch.
2. Protect a table or counter top with padding or towels.
Protect your hands and wear gloves to prevent injury.
3. Remove the door with the broken glass by lifting the
door up and off of the hinges.
4. Lay door face down on a table or counter making sure
the handle hangs over the edge so the door lays at,
on a soft surface.
5. Remove the screws from each glass retainer and
remove the glass. (If screws are difcult to remove,
soak with penetrating oil rst).
6. Center the glass with edges evenly overlapping the
opening in the door, (i.e. same space top and bottom,
left and right sides).
7. Replace the glass retainers. Be careful not to cross
thread the screws.
8. Tighten each retainer just a few turns until each is
secured. Check again for centering of glass in door
frame. Continue to tighten each retainer alternately, a
few turns at a time, until the glass is secure. DO NOT
OVER TIGHTEN - can cause glass to break.
9. Replace the door on the appliance.
Quadra-Fire appliances are equipped with ceramic super
heat-resistant glass, which can only be broken by impact or
misuse.
Figure 19.1
C. Door Handle Assembly
1. Slide door handle through door.
2. Install additional washer(s) as shown in Figure 19.1
3. Install key in groove.
4. Align groove in latch cam with key; slide latch cam over
shaft
5. Install locknut but do not over tighten, the handle needs
to rotate smoothly.
6. Install ber handle (Figure 19.1).
Locknut
Latch Cam
Spacing
Washers
Door Cross Section
(example)
Door Handle
Fiber Handle
Square
Key
B. Firebrick Replacement
Replace the rebrick if they become crumbly and/or if there
is a 6.35mm gap between the bricks.
Inspect the rebrick after each ash removal.
The rebox is lined with high quality rebrick, which has
exceptional insulating properties. There is no need to use a
grate; simply build a re on the rebox oor. Do not operate
appliance without rebrick.
1. After the coals have completely cooled, remove all old
brick and ash from appliance and vacuum rebox.
2. Remove new brick set from box and lay out to diagram
shown.
3. Lay bottom bricks in appliance.
4. Install rear bricks on the top of the bottom bricks. Slide
top of bricks under clip on back of rebox wall and push
bottom of brick back.
5. Install side bricks. Slide top of brick under clips on side
of rebox and push the bottom of the brick until it is
ush with the side of the appliance.
WARNING
Injury Risk.
• Use only glass specied in manual.
• DO NOT REPLACE with any other material.
CAUTION!
Do not over tighten lock nut. The door handle needs to
move smoothly.
Handle glass assembly with care.
When cleaning glass:
• Avoid striking, scratching or slamming glass.
• Do NOT clean glass when hot.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white lm.
• Use commercial oven cleaner on heavier deposits.
• Remove all residue of oven cleaner or will
permanently stain glass on next ring. Refer to
maintenance instructions.
Glass
Assembly
CAUTION!

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D. Bafe Removal
1. Remove all ash from the rebox, and extinguish all hot
embers before disposal into a metal container.
2. The bafe board has 2 pieces. With the ceramic blanket
still in place, slide one bafe piece over the top of other
one and pull out top piece through the door opening and
then remove bottom bafe piece (Figure 20.1).
3. Remove the ceramic blanket.
4. Re-install the bafe pieces one piece at a time. Be sure
the bafe boards are even with the front manifold tube
and is resting on all tubes (Figure 20.3).
5. To re-install the ceramic blanket, it is easier to fold it
in half rst. Place on top of bafe board, open up and
atten and smooth out the blanket. Re-check the bafe
board for correct positioning (Figure 20.2).
Figure 20.1 - Bafe
Figure 20.2 - Ceramic Blanket
Figure 20.3
2 pc Baffle Board
Ceramic Blanket on Top
Tube Channels
Baffle Board even with front
tube & resting on all tubes
Burn Rate
Air Control
Automatic
Combustion
Control