RADWAG AS X2 Series User manual

X2 Synergy
SERIES
AS X2 Analytical Balances
PS X2 Precision Balances
APP X2 Precision Balances
WLC X2 Precision Balances
USER MANUAL
IMMU-16-18-07-16-EN
www.radwag.com

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If you are reading this, it means that you are bound to achieve success. You have purchased
a device that has been designed and manufactured to give you years of service.
Congratulations and thank you for selecting RADWAG product.
JULY 2016
User manual no.:
IMMU
-16-14-02-16-ENG

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CONTENTS
1. General Information....................................................................................7
1.1. Dimensions ...........................................................................................7
1.2. Connectors............................................................................................9
1.3. Connection Cables – Diagrams.................................................................9
1.4. Intended Use.........................................................................................9
1.5. Precautions ...........................................................................................9
1.6. Warranty Conditions ............................................................................. 10
1.7. Supervision over metrological parameters............................................... 10
1.8. User manual significance....................................................................... 10
1.9. Balance user training............................................................................ 10
2. Transport and Storage ..............................................................................11
2.1. Delivery Checklist................................................................................. 11
2.2. Package .............................................................................................. 11
3. Unpacking and Installation .......................................................................11
3.1. Place of Use and Assembling.................................................................. 11
3.2. Standard Delivery Components List ........................................................ 11
3.3. Settings .............................................................................................. 14
3.4. Maintenance Activities .......................................................................... 14
3.5. Powering the Device ............................................................................. 17
3.6. Temperature Stabilisation Time.............................................................. 17
3.7. Connecting Additional Hardware............................................................. 17
4. Start-Up ....................................................................................................18
5. Keyboard – Buttons Functions...................................................................18
6. Weighing Mode Home Screen....................................................................19
7. Operating Balance Menu ...........................................................................19
7.1. Entering Balance Menu.......................................................................... 20
7.2. Screen Scrolling................................................................................... 20
7.3.Soft Keys List ...................................................................................... 20
7.4. Runnining Software Functions................................................................ 21
7.5. Return to Weighing Mode ...................................................................... 22
7.6. Buttons, Labels and Text Fields Configuration .......................................... 22
7.6.1. Quick Access Keys................................................................................25
7.6.2. Labels.................................................................................................28
7.6.3. Text fields ...........................................................................................31
7.6.4. Bar graphs ..........................................................................................33
8. Weighing Operation ..................................................................................34
8.1. Good Weighing Practice......................................................................... 35
8.2. Logging............................................................................................... 35
8.3. Units................................................................................................... 36
8.4. Weighing Unit Selection ........................................................................ 36
8.5. Weighing Units Accessibility................................................................... 37
8.6. Start Unit Selection .............................................................................. 37
8.7. User-defined Unit ................................................................................. 38
8.8. Balance Zeroing ................................................................................... 38
8.9. Balance Taring..................................................................................... 38

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8.10.WEIGHING Mode Settings ..................................................................... 40
8.11.Proximity Sensors ................................................................................ 42
8.12.AUTOTARE .......................................................................................... 42
8.13.Print Mode........................................................................................... 43
8.14.Minimum Sample Weight....................................................................... 44
8.15.Cooperation with Titrators..................................................................... 46
8.16.Dual Range Balances and Weighing ........................................................ 46
9. Miscellaneous Parameters.........................................................................47
10. Adjustment ...............................................................................................51
10.1.Internal Adjustment ............................................................................. 51
10.2.External Adjustment............................................................................. 52
10.3.User Adjustment .................................................................................. 52
10.4.Adjustment Test................................................................................... 52
10.5.Automatic Adjustment .......................................................................... 52
10.6.Automatic Adjustment Time................................................................... 53
10.7.Report Printout .................................................................................... 53
11. Determining Printout Content ...................................................................53
11.1.Adjustment Report ............................................................................... 53
11.2.Header, Footer, GLP Printouts................................................................ 54
11.3.Non-standard Printouts ......................................................................... 57
11.3.1. Inserting texts .....................................................................................57
11.4.Variables............................................................................................. 60
12. Working Modes – General Information......................................................61
12.1.Working Modes Accessibility .................................................................. 62
12.2.Running Working Mode ......................................................................... 62
12.3.Parameters Related to a Working Mode................................................... 62
13. Parts Counting ..........................................................................................63
13.1.Supplementary Settings for Parts Counting Mode ..................................... 63
13.2.Parts Counting – Quick Access Keys........................................................ 64
13.3.Setting Reference Mass by Entering Determined Part Mass........................ 64
13.4.Setting Reference Mass by Determining Part Mass.................................... 65
13.5.Acquiring Part Mass From a Database ..................................................... 66
13.6.Parts Counting Procedure ...................................................................... 67
14. Checkweighing..........................................................................................67
14.1.Supplementary Settings for Checkweighing Mode..................................... 68
14.2.Checkweighing – Quick Access Keys ....................................................... 68
14.3.Making Use of Checkweighoing Thresholds .............................................. 68
15. Dosing.......................................................................................................69
15.1.Supplementary Settings for Dosing Mode ................................................ 70
15.2.Dosing – Quick Access Keys................................................................... 70
15.3.Making Use of Products Database for Dosing Operation............................. 70
16. Percent Weighing......................................................................................71
16.1.Supplementary Settings for Percent Weighing Mode ................................. 72
16.2.Percent Weighing – Quick Access Keys.................................................... 72
16.3.Comparison of Sample to Reference Mass ............................................... 72
17. Density of Solids .......................................................................................74
17.1.Supplementary Settings for Solids Density Mode...................................... 77

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17.2.Solids Density – Quick Access Keys ........................................................ 77
17.3.Solids Density Determination................................................................. 77
18. Density of Liquids......................................................................................79
18.1.Supplementary Settings for Liquids Density Mode..................................... 80
18.2.Liquids Density – Quick Access Keys....................................................... 80
18.3.Liquids Density Determination................................................................ 80
19. Animal Weighing .......................................................................................81
19.1.Supplementary Settings for Animal Weighing Mode .................................. 82
19.2.Animal Weighing – Quick Access Keys..................................................... 83
20. Statistics ...................................................................................................84
20.1.Supplementary Settings for Statistics Mode............................................. 84
20.2.Statistics – Quick Access Keys ............................................................... 84
20.3.Parameters for Series of Measurement.................................................... 84
21. Peak Hold..................................................................................................85
21.1.Supplementary Settings for Peak Hold Mode............................................ 86
21.2.Peak Hold – Quick Access Keys .............................................................. 86
21.3.Means of Operation .............................................................................. 86
22. Formulations.............................................................................................87
22.1.Supplementary Settings for Formulations Mode........................................ 88
22.2.Formulations – Quick Access Keys.......................................................... 88
22.3.Adding Formulation to Formulations Database ......................................... 88
22.4.Using Formulations for Weighing ............................................................ 90
22.5.Performed Formulations Report.............................................................. 95
23. Databases .................................................................................................97
23.1.Database Connected Operations............................................................. 97
23.2.Products.............................................................................................. 98
23.3.Operators............................................................................................ 99
23.4.Packaging............................................................................................ 99
23.5.Customers..........................................................................................100
23.6.Formulations ......................................................................................100
23.7.Formulations Reports...........................................................................100
23.8.Ambient Conditions .............................................................................101
23.9.Weighing Records................................................................................101
23.10. Alibi...............................................................................................101
24. Communication .......................................................................................103
24.1.RS 232 Ports Setting ...........................................................................103
24.2.ETHERNET Port Settings.......................................................................103
24.3.Wi-Fi Port Settings ..............................................................................103
24.4.Porty USB...........................................................................................106
25. Peripheral Devices ..................................................................................109
25.1.Computer...........................................................................................109
25.2.Printer ...............................................................................................110
25.3.Record of Measurement Data Onto a USB Flash Drive ..............................112
25.4.Additional Display................................................................................114
25.5.Barcode Reader...................................................................................114
25.6.External Buttons .................................................................................115
25.7.Ambient Conditions Module ..................................................................115

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26. Ambient Conditions.................................................................................116
27. Communication Protocol .........................................................................118
27.1.List of Commands................................................................................118
27.2.Response Format ................................................................................119
27.3.Manual Printout / Automatic Printout .....................................................129
28. Peripheral Devices ..................................................................................130
29. Error Messages........................................................................................130
30. Additional Equipment..............................................................................131
31. Balance Data ...........................................................................................131

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1.GENERAL INFORMATION
1.1. DIMENSIONS
AS X2 series
PS X2 series

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APP X2 series
WLC X2 series

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1.2. CONNECTORS
1. Ethernet RJ45 connector
2. USB 1, Type A connector
3. USB 2, Type B connector
4. COM 1 connector
5. COM 2 connector
6. Power supply socket
CAUTION!
Ethernet RJ45 connector is not applicable in WLC X2 series.
1.3. CONNECTION CABLES – DIAGRAMS
CAUTION!
„Ethernet-scale” cable is a standard network cable terminated with RJ45 on both ends.
Scale – computer cable (RS232)
Scale – printer cable (CITIZEN, EPSON)
1.4. INTENDED USE
X2 series balances are designed to provide accurate measurement of weighed loads, performed
under laboratory conditions.
1.5. PRECAUTIONS
•Prior to first use, it is highly recommended to carefully read this User Manual, and operate the
balance as intended.
•Do not operate the touch panel using sharp-edged tools (knife, screwdriver, etc.).

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•While loading the balance make sure that loads are placed in the very centre of the weighing
pan.
•Load the weighing pan with loads, gross weight of which does not exceed instrument’s
measuring range (maximum capacity).
•Do not leave heavy loads on the weighing pan for a longer period of time.
•In case of failure, immediately unplug the instrument from the mains.
•Balances to be decommissioned, should be decommissioned in accordance with valid legal
regulations.
•Do not use the balance is areas endangered with explosion. The X2 series is not designed to
operate in EX zones.
1.6. WARRANTY CONDITIONS
A. RADWAG feels obliged to repair or exchange all elements that appear to be faulty by
production or by construction,
B. Defining defects of unclear origin defects and means of their elimination can only be realized
with assistance of manufacturer and user representatives,
C. RADWAG does not bear any responsibility for defects or losses resulting from unauthorized or
inadequate performing of production or service processes,
D. Warranty does not cover:
•mechanical defects caused by product exploitation other than intended, defects of thermal
and chemical origin, defects caused by lightning, overvoltage in the power network or
other random event,
•balance defects if it is utilized contrary to its intended use,
•balance defects, if service claims removing or destroying protective stickers which secure
the balance’s housing against unauthorized access,
•mechanical defects or defects caused by liquids and natural wear,
•balance defects caused by inappropriate setting or by electrical wiring failures,
•defects caused by overloading the mechanical measuring system,
•maintenance activities (cleaning).
E. Loss of warranty takes place if:
•a repair is carried out outside RADWAG sales office or authorized service point,
•service claims intrusion into mechanical or electronic construction by unauthorized people,
•other version of the operating system is installed in a balance,
•the balance does not bear company protective stickers.
F. Detailed warranty conditions are listed on a service card.
1.7. SUPERVISION OVER METROLOGICAL PARAMETERS
Metrological parameters of a balance need to be checked by a user in determined time intervals.
Inspection frequency is conditioned by ambient conditions in which a balance is used, kind of carried
out processes and adopted quality management system.
1.8. USER MANUAL SIGNIFICANCE
It is very important to read the user manual carefully before switching on and starting up balance
operation, even if you are experienced and have worked with this type of balance before.
1.9. BALANCE USER TRAINING
The balance should be utilized and supervised only by users who are trained and experienced in
such type of weighing instruments.

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2.TRANSPORT AND STORAGE
2.1. DELIVERY CHECKLIST
Upon delivery it is necessary to check the package, make sure that your package bears no signs of
damage.
2.2. PACKAGE
Keep all package elements should your device be transported in the future. Remember that only
original packaging can be used for shipping purposes. Prior packing uncouple any cables, remove
any separable components (weighing pan, shields, inserts). Pack the device components into an
original packaging. The original packaging protects the equipment against potential damage during
transportation.
3.UNPACKING AND INSTALLATION
Cut the adhesive tape. Take the device out of the packaging. Open the accessory box, take the
device components out of it.
3.1. PLACE OF USE AND ASSEMBLING
•The balance should be stored and used in locations free of vibrations and shakes, free of air
movement and dust.
•Ambient air temperature should not exceed the range of: +10 °C ÷ +40 °C.
•Ambient relative humidity should not exceed 80%.
•During balance operation, ambient temperature in the weighing room should not change
rapidly.
•The balance should be located on a stable wall console desk or a stable working table which is
not affected by vibrations and distant from heat sources.
•Take special precaution when weighing magnetic objects, as part of the balance is a strong
magnet. Should such loads be weighed, use under-pan weighing option, which removes the
weighed load from area influenced by the balance’s magnet. The hook for under-pan weighing
is installed in balance’s base.
3.2. STANDARD DELIVERY COMPONENTS LIST
•balance
•bottom insert (AS balance exclusively)
•centring ring (AS balance exclusively)
•weighing pan, open-work pan for AS with d=0,01/0,1mg exclusively
•draft shield (AS and PS balances, d=0.001g, exclusively).
•power supplier
•user Manual – CD version

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AS balance, d=0.01/0.1 mg
AS balance, d=0.1 mg
•
remove a transport lock (1) – gently press the transport lock and turn it accordingly to
<OPEN> instruction
, keep the transport lock should your balance be transported in the
future.
•Install components following the above diagram:
•bottom insert (2),
•centring ring [embossment side up] (3),
•weighing pan (4),
•draft shield (5).
CAUTION!
AS balance with d=0,01/01mg is equipped with 2 weighing pans (standard and open-work). Remember to
calibrate the balance upon changing the pan.
PS balance, d=0.001g PS balance, d=0.01g

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•remove tape protecting the grounding spring, located on one of the rubber mandrels (1)
•install components following the above diagram:
•weighing pan (2),
•glass draft shield (3).
WLC X2, 128x128 mm WLC X2, 195x195 mm
•remove tape protecting the grounding spring, located on one of the rubber mandrels (1)
•install components following the above diagram:
•weighing pan (2),
•glass draft shield (3).
APP balance
APP 10 balances are equipped with 2 weighing pans which can be used in turns. It must be
remembered that balance activation is only possible with one weighing pan assembled at a time.
Attempt of activating the balance with two weighing pans assembled simultaneously will result in
display of „– LH –„ error. In such case one of the pans needs to be removed.
Remove the weighing pan, next remove a transport lock (if
installed).
Undo bolt (1) installed to block adjustment mechanism.
Install a weighing pan (for APP 10 install one of the pans).
Make sure the weighing pan is placed properly on shock
absorbers: the weighing pan cannot touch the housing and
should be stable.

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Connect an indicator using port located at the back, next
connect supplementary equipment.
Now, connect the device to the mains (power supply socket
is located at the back).
3.3. SETTINGS
It is necessary to level the balance prior connecting it to the mains. To level the
balance turn its feet until an air bubble takes central position.
After adjusting the balance level, use a wrench (3) in order to screw a bolt (2) of foot (1), the bolt shall
touch balance housing, keep screwing until the bolt resists. Repeat this set of actions for the
remaining balance feet.
The balance shall firmly rest on a surface, each of the feet must be supported.
3.4. MAINTENANCE ACTIVITIES
1. Disassembly a weighing pan and other detachable components (the components differ
depending on a balance type – see Unpacking and Installation section). Be careful while
detaching the components so as not to cause any damages to the balance mechanism.
2. Using handheld vacuum cleaner remove dust from the weighing chamber.
3. Using a dry flannel cloth clean glass parts (mild cleanser may be applied if it does not contain
any abrasive substances) – for draft shield disassembly instruction go to the next section of this
manual.
4. Using a dry flannel cloth clean disassembled components (mild cleanser may be applied if it
does not contain any abrasive substances).
CAUTION!
Cleaning draft shield while still installed may cause damage of the measuring system.
In order to ease cleaning of glass draft shield panes, it is permissible to remove them following the
below instruction.
Cleaning ABS components:
To clean dry surfaces and avoid smutching use clean non-colouring cloths made of cellulose or
cotton. You can use a solution of water and detergent (soap, dishwashing detergent, glass cleaner).
Gently rub the cleaned surface and let it dry. Repeat cleaning process if needed.

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In the case when contamination is hard to remove, e.g. adhesive, rubber, resin, polyurethane foam
residues etc., you can use a special cleaning agents based on a mixture of aliphatic hydrocarbons
that do not dissolve plastics. Before using the cleanser for all surfaces we recommend carrying out
tests. Do not use products containing abrasive substances.
Cleaning draft shield panes:
Select dissolvent depending on a dirt. Never soak the glass panes in alkaline solutions since they
interact with glass and may cause damage. Do not use abrasive substances.
For organic dirt use acetone first, next use water or detergent. For other than organic dirt use diluted
acid solutions (soluble salts of hydrochloric or nitric acid) or base solutions (ammonium or sodium
base).
To remove ACIDS use protofilic solvent (sodium carbonate), to remove BASE use protogenic solvent
(mineral acid of various concentration).
In case of heavy contamination use brush or detergent nevertheless avoid detergents containing
large and hard molecules which could potentially scratch glass panes.
Use soft brush with wooden or plastic handle exclusively to avaoid risk of scratches. Do not use wire
brush.
At the end of the cleaning process rinse the pane using running water first, distilled next.
Rinsing is a necessary cleaning process stage allowing to remove remaining soap, detergents and
other cleansers from the panes prior their reinstallation.
Avoid drying the panes either using paper towel or forced air circulation since some fibres, grains or
contamination of other type could permeate into the panes thus causing weighing errors.
One shall not use driers when drying measuring glass tools.
It is a frequent treatment to leave glass components on a rack to dry.
Cleaning stainless steel components:
Avoid using cleansers containing any corrosive chemicals, e.g. bleach (containing chlorine). Do not
use abrasive substances. Always remove the dirt using microfiber cloth to avoid damage of protective
coating.
In case of a daily maintenance:
1. Remove the dirt using cloth dipped in warm water.
2. For best results, add a little dishwashing detergent.
Cleaning powder-coated components:
For preliminary cleaning stage you need running water or wet sponge featuring large holes, this will
help you to remove loose, heavy dirt.
Do not use cleansers containing abrasive substances.
Next using cloth and cleanser-water solution (soap, dishwashing liquid) gently rub the cleaned
surface.
Avoid using cleanser without water since it may result with damage of the cleaned surface, please
mind that large amount of water mixed with cleanser is a must.

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Cleaning aluminium components:
While cleaning aluminium components use products acid by nature, e.g. spirit vinegar, lemon. Do not
use abrasive substances. Avoid using hard brush, this may cause scratches. It is recommended to
use microfibre cloth.
While polishing the surface use circular movements. Use clean, dry cloth
AS series – sequence of actions:
Undo and remove top pane
protection, next slide the pane out of
guide bar.
Remove back pane.
Remove side panes.
Side panes shall not be swapped
therefore it is necessary to remember
which one is right, and which one is
left in order to install them back
properly.
CAUTION!
Do not remove the front
pane!

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Remove a weighing pan, a draft
shield, a bottom insert
. Clean the
components when detached. With
this your balance mechanism is
protected against accidental
damage.
Thus prepared draft shield and panes can be properly cleaned. All the operations should be done
carefully. Pay special CAUTION to the spot where the weighing pan was installed: dirt and other
small elements might enter the balance construction through this opening, which might negatively
influence the balance parameters.
3.5. POWERING THE DEVICE
Balance can be connected to the mains only with a power adapter that comes standard with the
particular model. Nominal power supply of the power adapter (specified on the power adapter data
plate) should be compatible to the power from the mains.
Plug the balance to the mains – connect the power adapter to the socket, next connect its connector
to port located at the back of the balance housing.
Test of the display unit takes place right after connecting the balance to the power, all the elements
and pictograms are backlit for a short time. Next, the name and the program number appears, the
indication gets to ZERO (displayed reading unit depends on the balance). During the balance start,
the test of an internal mass adjustment mechanism occurs (single location and elevation of the
internal mass adjustment).
If the indication is different than zero, please press button.
CAUTION!
If the balance is “verified”, automatic adjustment occurs right after switching the balance on.
3.6. TEMPERATURE STABILISATION TIME.
Before start of measuring processes, it is necessary to wait until the balance reaches thermal
stabilisation.
For balances that were stored in much lower temperatures before plugging to mains (e.g. during
winter period), thermal stabilisation period shall take at least 4 hours for PS and WLC balances, and
8 hours for AS and APP balances. During the thermal stabilization, the indications on a display panel
can change. It is recommended that ambient temperature changes at place of use were insignificant
(slow to change).
3.7. CONNECTING ADDITIONAL HARDWARE
Use only accessories and peripheral equipment recommended by the manufacturer. The balance
must be disconnected from the mains before connecting or disconnecting any peripherals (printer,
PC computer, computer keyboard). On connecting the peripherals, plug the balance to the mains.

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4.START-UP
•Plug the power adapter to a socket, next connect the connector to port located at the back of
the housing.
•Press button located in the top right hand corner of the terminal.
•Wait until start-up procedure is completed, the home screen of balance software is displayed
automatically.
•The balance runs with no user logged in. In order to start operation it is necessary to carry out
the logging procedure (for detailed logging procedure read later sections of this user manual).
CAUTION!
Remember to start the balance with no load on the weighing pan.
5.KEYBOARD – BUTTONS FUNCTIONS
Button Overview
Press to switch the balance ON/OFF
Press to Zero the balance
Press to Tare the balance
Press to send measurement to a printer or a computer
Function key <Esc>, press to abandon parameter changes or exit to
previous menu level
Function key <Home>, press to exit to home screen
Programmable proximity sensors, press to enable operation of freely
selected functions

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6.WEIGHING MODE HOME SCREEN
The main window of balance software can be divided into 4 sections:
•Top section displaying data on active working mode (pictogram and name), metrologically
important data and button enabling selection of functions available for a particular working
mode.
•Section presenting the weighing result.
•Section comprising supplementary information on currently performed operations, and function
buttons.
CAUTION!
Data and buttons contained in the workspace are freely configurable. For detailed information on data and
buttons configuration refer to section 7 of this user manual.
7.OPERATING BALANCE MENU
Operation of balance software menu is intuitive and uncomplicated. The touch panel makes the
software operation easy. Pressing a function key, a soft key or an area on the display initiates an
assigned function or process

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7.1. ENTERING BALANCE MENU
In order to enter balance menu, press <PARAMETERS> button. Clicking any button comprised
within information section, or clicking any button with particular parameter name, results with change
of colour. This is for signalling purposes. If a given area has any function or action assigned, then it is
performed automatically upon clicking (e.g. adjustment procedure), respectively a particular window
with parameters or list of appropriate settings is displayed.
7.2. SCREEN SCROLLING
There are two methods for scrolling the screen of parameters window. The first one requires
pressing, holding down and scrolling up or down the scrollbar located on the left. The second one
requires pressing, holding down and scrolling up or down any point of the displayed window.
7.3. SOFT KEYS LIST
Press to enter the main
menu.Press to clear the editing field.
Press to scroll the menu „up”,
or „down”. Press to enable / disable an on-screen
keyboard.