RAIS attika VISIO Series User manual

VISIO GAS
INSTALLATION GUIDE
INSTALLATIONSANLEITUNG
INSTALLATIONSVEJLEDNING
INSTALLASJONSVEILEDNING
INSTALLATIONSANVISNING

INSTALLATION MANUAL
INSTALLATION MANUALGB
We are not responsible for typographical errors.
CONTENTS
Introduction................................................................................................................................................... 3
Certication................................................................................................................................................... 4
Your new gas replace in general.................................................................................................................. 5
Before installation.................................................................................................................................. 5
Gas connection ..................................................................................................................................... 5
Safety............................................................................................................................................................. 6
Gas supply emergency stop.................................................................................................................. 6
Delivery packaging........................................................................................................................................ 7
Overview of contents .................................................................................................................................... 8
Information plate................................................................................................................................... 8
Removing the glass ....................................................................................................................................... 9
Fitting the burner ........................................................................................................................................ 12
Flue system.................................................................................................................................................. 15
Positioning ue terminals ............................................................................................................................ 16
Horizontal wall terminal, type C11 .............................................................................................................. 17
Vertical roof terminal, type C31................................................................................................................... 18
Pipework.............................................................................................................................................. 18
Installation of replace ................................................................................................................................ 19
Installation dimensions........................................................................................................................ 19
Distance between combustible material............................................................................................. 20
Adjusting the base frame ........................................................................................................................... 27
Fitting secondary burners............................................................................................................................ 28
Arranging ceramic “logs” and embers layer............................................................................................... 29
Arranging ceramic “logs” and the embers layer......................................................................................... 30
Visio 70-43-39 3S – Visio 70-43-39 LC – Visio 70-43-39 RC – Visio 70-43 F (Visio 3).......................... 31
Visio 90-55-39 3S – Visio 90-55-39 LC – Visio 90-55-39 RC – Visio 90-55 F (Visio 4).......................... 33
Visio 160-45-32 3S – Visio 160-45-32 LC – Visio 160-45-32 RC – Visio 160-45 F (Visio 5).................. 35
Visio 43-49-65 RD – Visio 43-49-65 T (Visio 6) .................................................................................... 40
Visio 40-55-90 RD – Visio 40-55-90 T (Visio 7) .................................................................................... 42
Fitting the frame.......................................................................................................................................... 44
Start-up: Control box, power supply, receiver and remote control............................................................. 45
Connection of control box for LED light ............................................................................................ 45
Remote control............................................................................................................................................ 46
Inserting batteries in the remote control............................................................................................. 46
Synchronisation of the remote control and receiver ........................................................................... 46
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INSTALLATION MANUAL
Connection of MyFire wi--box................................................................................................................... 47
Conguration of the MyFire app................................................................................................................. 48
Starting the gas replace............................................................................................................................. 50
Pressure test........................................................................................................................................ 50
Functional test when lighting the re for the rst time ....................................................................... 51
Lighting for rst time........................................................................................................................... 52
Manual extinguishing of the re.......................................................................................................... 52
Service and maintenance ............................................................................................................................ 53
Service procedure ............................................................................................................................... 53
Warranty ...................................................................................................................................................... 55
Accessories.................................................................................................................................................. 56
Spare parts list ............................................................................................................................................ 56
Technical information ................................................................................................................................. 58
Technical data.............................................................................................................................................. 60
Performance declaration ............................................................................................................................. 70
Declaration of conformity............................................................................................................................ 75
Troubleshooting .......................................................................................................................................... 77
Dimensional drawings and installation drawings ........................................................................................ 78
RAIS Visio Gas 70-43-39 3S................................................................................................................. 78
RAIS Visio Gas 70-43-39 LC ................................................................................................................ 79
RAIS Visio Gas 70-43-39 RC................................................................................................................ 80
RAIS Visio Gas 70-43 F........................................................................................................................ 81
RAIS Visio Gas 90-55-39 3S................................................................................................................. 82
RAIS Visio Gas 90-55-39 LC ................................................................................................................ 83
RAIS Visio Gas 90-55-39 RC................................................................................................................ 84
RAIS Visio Gas 90-55 F........................................................................................................................ 85
RAIS Visio Gas 160-45-32 3S............................................................................................................... 86
RAIS Visio Gas 160-45-32 LC .............................................................................................................. 87
RAIS Visio Gas 160-45-32 RC.............................................................................................................. 88
RAIS Visio Gas 160-45 F...................................................................................................................... 89
RAIS Visio Gas 43-49-65 RD................................................................................................................ 90
RAIS Visio Gas 43-49-65 T................................................................................................................... 91
RAIS Visio Gas 40-55-90 RD................................................................................................................ 92
RAIS Visio Gas 40-55-90 T................................................................................................................... 93
Examples of extraction solutions................................................................................................................. 94
Extraction parts............................................................................................................................................ 99
Information plate....................................................................................................................................... 103
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INSTALLATION MANUAL
Introduction
Congratulations on the acquisition of your new gas replace and on becoming a RAIS or ATTIKA
customer!
You have chosen a gas replace where quality, design and function go hand-in-hand.
Follow us on all of our digital platforms to get the latest tips, know-how and inspiration.
We have put all of our expertise, experience and passion into every single product – in other words,
focused all of our efforts into ensuring that you acquire a gas replace that will bring you happiness
for many years to come. Now you can get to know your gas replace and realise your dream and our
dream – that you can have a wonderful and comforting gas replace in your home. Please therefore
read these instructions carefully so that you get the most out of your new gas replace.
To begin with, nd the gas replace production number on the top left corner of the replace and
write it down in the text box:
The number is the replace’s identication number and must be used when making any enquiries
relating to the replace’s warranty.
Date:
Dealer:
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INSTALLATION MANUAL
Certification
This gas replace is tested and certied for use in several countries (see the information plate on the
back of the installation manual). The gas replace has been tested for use with natural gas, town gas,
LPG and biogas.
This installation manual covers the following models:
(VISIO 3)
Visio Gas 70-43-39 3S – three sides
Visio Gas 70-43-39 LC – Left Corner unit
Visio Gas 70-43-39 RC – Right Corner unit
Visio Gas 70-43 F – Front unit
(VISIO 4)
Visio Gas 90-55-39 3S – three sides
Visio Gas 90-55-39 LC – Left Corner unit
Visio Gas 90-55-39 RC – Right Corner unit
Visio Gas 90-55 F – Front unit
(VISIO 5)
Visio Gas 160-45-32 3S – three sides
Visio Gas 160-45-32 LC – Left Corner unit
Visio Gas 160-45-32 RC – Right Corner unit
Visio Gas 160-45 F – Front unit
(VISIO 6)
Visio Gas 43-49-65 RD – Room Divider, three sides
Visio Gas 43-49-65 T – Tunnel
(VISIO 7)
Visio Gas 40-55-90 RD – Room Divider, three sides
Visio Gas 40-55-90 T – Tunnel
NB:
You will nd the information plate for your replace’s model number placed on top of the gas
replace on delivery.
Tested by:
Intertek Testing & Certication Ltd,
Registered ofce: Academy Place, 1 to 9 Brook Street, Brentwood, Essex
CM14 5NQ, United Kingdom Registered No: 3272281
(England), VAT No: GB 672-7639-96-011
Tel.: [phone]
Fax: [phone]
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INSTALLATION MANUAL
Your new gas fireplace in general
This RAIS/ATTIKA product is a highly efcient convection gas replace with a sealed combustion
chamber for a balanced ue system. The replace has variable heating power and is equipped with a
burner which has been developed using the latest burner technology.
Before installation
All local laws and provisions should be studied before installation. Always check the national building
and gas regulations.
In addition, it should be conrmed that the information on the information plate relating to gas type
and gas pressure are in accordance with the local gas conditions that the replace shall be installed
under. The gas supply should be examined to ensure that it can supply the required amount of gas
and the required pressure.
It is recommended that gloves are worn when installing the gas replace to avoid ngerprints on
glass, etc.
Gas connection
This replace may only be installed, adjusted and serviced by an authorised and qualied heating
and plumbing/gas technician. The installation must comply with local and national building and gas
regulations, and the instructions in the installation manual must be followed. The installation manual
and user manual must be left with the customer, who must keep the manuals for later use. The manuals
are necessary when the replace is to be serviced.
The pipe on the gas hose has an external diameter of 8 mm or 10 mm, depending on the model.
When it has been determined where the replace shall be installed, a gas installation with a stopcock
in the vicinity of the replace must be executed to ensure that the gas supply and the replace can
be connected.
Since this replace is equipped with a sealed combustion chamber, a oor plate is not necessary.
If the replace is connected to bottled gas, it may only be connected to bottle gas that is equipped
with a gas regulator (low pressure regulator) that supplies the correct gas pressure.
Ensure that the balanced ue system is not blocked in any way and is free of vegetation in the form
of trees, bushes, etc.
The glass must always be cleaned on the outside before the replace is lit. Fingerprints must be wiped
off as these can burn into the glass.
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INSTALLATION MANUAL
Gas supply emergency stop
If you smell gas, immediately switch off the gas supply. Turn off the replace at the stopcock and
main switch.
Ventilate the room by opening windows and doors. Do not use electrical appliances or switches in
the vicinity of the replace. The gas supply may not be reconnected until an authorised heating
and plumbing/gas technician has examined the replace and approved it.
NB!
RAIS/ATTIKA recommends 20 mm gas supply pipes for town gas burners.
Safety
It is important that the replace is correctly installed in consideration of the environment and people’s
safety. No unauthorised alterations may be made to the replace.
The replace may not be used if the glass is split, cracked or removed. Do not use the replace if the
glass gasket is broken or worn.
This replace is designed for use in many different installation situations, which are shown in this
manual. Only ue systems that are CE approved for this product may be used (see the section “ue
system”).
This replace is designed for a balanced ue system (air intake and extraction in the same chimney).
Therefore there is no need for an extra air supply for combustion. It is recommended that the air
replacement in the room is adjusted to ensure a pleasant indoor environment. This replace can be
installed in an airtight building or in a building with mechanical ventilation, since the gas replace
functions in a closed system that does not extract combustion air from the room.
NB!
The replace must be installed in reproofed material. Due to the risk of re, ammable items
(e.g. furniture) may not be positioned closer than 500 mm from the front of the glass.
This product is a heating appliance. This means that surfaces become very hot and must not be
touched when the replace is in use. It is therefore recommended that an approved screen is
used to protect children, seniors and persons with limited mobility who are in the vicinity of the
replace.
If the replace is switched off or the re goes out, wait at least three minutes before lighting it
again.
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INSTALLATION MANUAL
Delivery packaging
The replace is supplied secured to a transport pallet using four transport safety ttings – one in each
corner (A).
The safety ttings are secured using three screws and these must be removed. The safety tting can
then be removed.
When your replace is delivered, please check it for any defects.
A
A
Material:
Remarks:
Bend Tool:
Established:
Designer: Project manager:
Format:
Approved:
Drawing no.:Revision:Project:
Drawing name:
INDUSTRIVEJ 20, 9900 FREDERIKSHAVN, DENMARK
Phone [phone] - Fax [phone]
E-mail: [e-mail] - Homepage: www.rais.dk
Change order
Drawing change: Improvement proposal:
Corrections:
D M Y
PCH
21-12-2018
A3
3248601
 1.8
6-30
0-10
 0.2
 1°
1000-2000
 0.15  0.3
 1.2
 0-5°
> 400
TILLADTE AFVIGELSER FOR VINKELMÅL
50-120 120-400
 0-10°
 0.8
400-1000
 0.5
120-400
 0-20°
 0-30°
 0.3
10-50
30-120
 0.9
 0.6
3-6
TILLADTE AFVIGELSER FOR LINIEÆRE MÅL
AFVIGELSE I MM
 0.1  0.1
VINKELAFVIGELSE
KORTESTE SIDE
0.5-3
pr. 100 mm
OV UV
DISPOSAL OF PACKAGING
The replace is shipped in packaging that can be recycled. This packaging must be disposed of
in accordance with national regulations relating to the disposal of waste.
The glass cannot be recycled.
The glass must be disposed of along with any ceramics or porcelain waste. Heat-resistant glass
has a higher melting point and therefore cannot be recycled.
By ensuring heat-resistant glass does not end up alongside recyclable products you are making
an important contribution to the environment.
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INSTALLATION MANUAL
Overview of contents
When you receive your gas replace, the following items are included for the establishment of the
combustion chamber:
Contents Visio 3, 4, 6, 7 Visio 5
1. Logs qty. 6 qty. 10
2. Secondary burners qty. 2 qty. 4
3. Filaments 1 bag 1 bag
4. Ember layer: grey/black 3 bags grey/3 bags black 4 bags grey/4 bags black
5. Glass: Sharp/rounded 1 bag sharp/1 bag rounded 1 bag sharp/1 bag rounded
Information plate
All RAIS/ATTIKA gas replaces have an information plate which states the replace’s gas type, gas
pressure, power, etc. The information plate is laid on top of the gas replace on delivery. Position the
information plate on the inside of the inspection hatch so that the heating and plumbing contractor
can access it. Furthermore, you will nd an information plate for all Visio Gas models on the back of
the manual.
The production number is positioned in the bottom left of the replace.
1
2 3
4 5
Product ID: 0359CS1717
Produced at:
RAIS A/S, Industrivej 20, 9900 Frederikshavn, Danmark
Hergestellt für /Produced for:
ATTIKA FEUER AG, Brunnmatt 16, CH-6330 Cham / RAIS A/S, Industrivej 20, DK-9900 Frederikshavn
CE Label: Rev. 2_27-09-2019
Visio Gas 70/43/XX
(VISIO 3)
18
C11
C31
C91
____ /
This appliance must be installed in accordance with the rules in force, and only used in
a sufficiently ventilated space. Consult instructions before installation and use of this
appliance. Tested and Certified for use on Biopropane.
Efficiency class 1
N
A
T
U
R
A
L
P
R
O
P
A
N
E
GAS CATEGORY and SUPPLY PRESSURE
I2H
I2E
I2E+
I2ELL
I2L I2EK
I2 (43.46 -45.3 MJ/m3
(0°C))
I3+
I3P(30)
I3P(37)
I3P(50)
I3B/P(30)
I3B/P(50)
HEAT
INPUT
(Gross, KW)
BURNER
PRESSURE
(Hot, mbar) CO UNTRY
of DESTINATION
G20 @ 20 mbar
G20 @ 20 mbar
G20↔G25 @
20↔25 mbar
G25 @ 20 mbar
G20/G25.3 @
25 mbar
G30↔G31 @
28↔37 mbar
G31 @ 30 mbar
G31 @ 37 mbar
G31 @ 50 mbar
G30↔G31 @
30 mbar
G30↔G31 @
50 mbar
11.5
11.5
11.5/10.6
9.8
10.6
10.5
9.5
10.5
10.5
10.5
10.5 36
27
36
36
28
27/36
22.1
18.0
18.5/22
18.5
18.5
AT, BG, CH, CZ, DK, EE, ES, FI,
GB, GR, HR, IE, IT, LT, LV, NO,
PT, RO, SE, SI, SK, TR
DE, LU, PL, RO
BE, FR
DE
NL
BE, CH, CY, CZ, ES, FR,
GB, GR, IE, IT, LT, PT, SI,
SK, TR
FI, NL, RO
BE, CH, CZ, ES, FR, GB,
GR, HR, IE, IT, LT, NL, PL,
PT, SL, SK, TR
AT, CH, CZ, DE, NL, SK
BE, BG, CY, DK, EE, FI, FR, GB,
GR, HR, HU, IT, LT, MT, NL, NO,
RO, SE, SI, SK, TR
AT, CH, CZ, DE, FR, SK
Visio Gas 70/43 F, Visio Gas 70/43/39 LC,
Visio Gas 70/43/39 RC, Visio Gas 70/43/39 3S
CITY GAS G150.1 @ 8 mbar 9.4 3.5 DK, SE
(VISIO 3)
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INSTALLATION MANUAL
Scan the QR code to see
a video of how to remove
the glass.
Removing the glass
The replace is supplied with the glass tted. The glass must be removed in
order to t the replace burner. Follow these instructions when the glass has
to be removed.
1. There is a rotary disc at the top of each side of the replace glass (as shown with arrow).
2. Turn the two rotary discs anticlockwise until they are horizontal with the glass.
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INSTALLATION MANUAL
3. Take hold of the two metal edges for the replace on the glass and pull the glass out towards the
front.
4. Lift the glass until it is free of the base frame.
5. The glass can now be removed.
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INSTALLATION MANUAL
When the glass is to be retted, follow the ve steps in reverse order. NB! There is wedge in the middle
of the gas replace frame, which ensures the glass is tted correctly. This wedge must t between the
two notches on the glass. It is very important that this is done correctly otherwise the replace will not
close properly and soot may form during use. See the procedure below.
1. The wedge is positioned in the top of the gas replace frame (as shown with arrow).
2. Carefully move the glass from side to side until you can feel the glass engage with the notch.
NB: This image shows the replace without the frame for the sake of clarity.
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INSTALLATION MANUAL
Fitting the burner
On delivery, the gas replace burner is supplied separated from the base plate. Follow these steps to
t the gas burner.
1. Remove the burner and hose from the bag.
2. Remove the four front-tted screws on the bottom of the replace.
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INSTALLATION MANUAL
3. Fit the burner in the combustion chamber using the four screws. Check that the gasket between the
burner and the replace base is intact.
4. Now pull the gas block, pipe and receiver towards the side where the inspection hatch is desired
to be positioned.
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INSTALLATION MANUAL
5. Position the bottom grate above the burner.
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INSTALLATION MANUAL
Flue system
This replace may be installed with either a roof terminal (C31) or a wall terminal (C11). The replace
may only be installed using a balanced ue (also known as concentric ue system) in the way stated
by RAIS/ATTIKA.
The ue pipes recommended by RAIS/ATTIKA have been approved together with the replace and
the replace may only be installed when using these.
If national legislation allows it, a CE approved ue ventilator can be used with all Visio Gas models.
Study the national legislation for this area.
RAIS/ATTIKA recommends that the replace is tted using a ue of the brand:
OnTop Metaloterm USD or OnTop Metaloterm US.
Other approved ue system manufacturers are: Jeremias, Muelink & Grol and Poujoulat PGI.
The joints on the ue pipes must be sealed and secured against separation using hose clips or screws.
A measuring nozzle must be tted on the ue in the same room as the replace in order to carry out
combustion checks.
It must be ensured that the ue terminal’s position is in accordance with national building regulations.
The ue outlet must not end:
• In a carport
• In a light shaft, niche or cellerway
• Under stairs
• Under an extension or similar
• Facing a walkway or public area
The ue system is what makes the replace function. The replace will not function optimally if it does
not have the correct and necessary ow in the ue system.
The replace is supplied with a spigot prepared for the interior tting of a ue pipe with a diameter
of 100/150 mm and 130/200 mm, depending on the model – see section Dimensional drawings and
installation drawings.
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INSTALLATION MANUAL
Dimension Terminal position Distance
A* Directly below an opening, an opening window
or ventilation duct. See national regulatory requirements.
BDirectly above an opening, an opening window
or ventilation duct. See national regulatory requirements.
CAt the side of an opening, an opening window,
etc. See national regulatory requirements.
DBelow gutters or drainage pipes. See national regulatory requirements.
E Below eaves. See national regulatory requirements.
RBelow balconies or carport roofs. See national regulatory requirements.
GFrom a vertical drainage pipe. See national regulatory requirements.
HFrom an internal or external corner. See national regulatory requirements.
IAbove the ground - roof or balcony level. See national regulatory requirements.
JFrom a surface that faces towards the terminal. See national regulatory requirements.
K From a terminal that faces towards the terminal. See national regulatory requirements.
L From an opening in a carport (e.g. door,
window into the home). See national regulatory requirements.
MVertically from a terminal on the same wall. See national regulatory requirements.
NHorizontally from a terminal on the same wall. See national regulatory requirements.
PFrom a vertical structure on the roof. See national regulatory requirements.
QAbove the intersection point with the roof. See national regulatory requirements.
There are primarily two types of ue terminals: Horizontal wall terminals and vertical roof terminals.
The dimensions of these are given in the following section.
Positioning flue terminals
The table below shows how different ue terminals can be positioned in the house and how large the
safety distances must be.
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INSTALLATION MANUAL
Vertical length
of ue pipe (V) in
metres
Maximum length
of horizontal ue
pipe (H) in metres
Ø130/Ø200
Maximum length
of horizontal ue
pipe (H) in metres
Ø100/Ø150
0.5 1.5 1
132
1.5 4.5 3
264
2.5 7.5 5
396
3.5 10.5 7
4 11 8
4.5 10.5 9
5 10 10
5.5 9.5 9.5
6.5 8.5 8.5
788
7.5 < 7.5 7.5
Vertical length
of ue pipe (V)
in metres
Maximum length
of horizontal ue
pipe (H) in metres
Ø130/Ø200
1 2
2 4
3 6
4 8
5 10
6 9
7 8
8 7
Horizontal wall terminal, type C11
Dimensions of ue pipe:
The replace is supplied with an outlet spigot Ø100/Ø150 mm or Ø130/Ø200 mm, depending on the
model. This ue dimension can be used for the entire ue. Alternatively, a Ø130/Ø200 adapter can be
tted, so that this ue dimension can be used for the rest of the ue.
Flue terminal:
Ø130 / Ø200 Item no. USDHC 130
Ø100 / Ø150 Item no. USDHC 100
Maximum length of ue pipe to outer wall (H)
= 3 X vertical ue pipe length (V) -1 for Ø130 / Ø200 pipe.
= 2 X vertical ue pipe length (V) for Ø100 / Ø150 pipe.
Maximum permitted length (V + H) = 15 m.
Minimum vertical height of ue pipe for Visio Gas = 0.5 m.
Visio 5:Visio 3, 4, 6 and 7:
GB - 18
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INSTALLATION MANUAL
Vertical roof terminal, type C31
Dimensions of ue pipe:
The replace is supplied with an outlet spigot Ø100/Ø150 mm or Ø130/Ø200 mm, depending on the
model. This ue dimension can be used for the entire ue. Alternatively, a Ø130/Ø200 adapter can be
tted, so that this ue dimension can be used for the rest of the ue.
Flue terminal:
Ø130 / Ø200 Item no. USDVC 130
Ø100 / Ø150 Item no. USDVC 100
Minimum vertical length of ue pipe 0.5 m.
Restrictor plate in ue, Ø100/150 and Ø130/200
Vertical height < 1 m 0 mm restrictor
Vertical height 1–2 m 35 mm restrictor
Vertical height 2–5 m 50 mm restrictor
Vertical height 5–10 m 35 mm restrictor
Vertical height 10–15 m 0 mm restrictor
NB:
Examples of ue solutions are shown at the back of the manual under the section ‘Examples of
ue solutions’.
Pipework
When you start installing the pipework for the gas replace, it is
important that the ue pipe faces the correct way. The end must
only have a single “ring” facing down in the gas replace. See
image.
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