RAIS POLEO Technical manual

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
1
INSTRUCTIONSFORINSTALLATION,
USEANDMAINTENANCE
RAISPOLEO&RAISEPOCA
IMPORTANTINFORMATION
Onfirstlightingthestoveyoumustbecarefulnottotouchthepainted
surfacesanditisMOSTIMPORTANTthatthedooriskeptslightly‘ajar’in
orderforthedoorsealandsealanttocure.
Thiswillpreventthedoorsealstickingtothepaintedbodyandbecoming
damaged.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
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ENGLISH RAISmanualforRaisPoleoandRaisEpoca
3
INTRODUCTION ………………………………………………………….. 4
WARRANTY …………………………………………………….………….. 4
SPECIFICATIONS………………………………………………………….. 5
INSTALLATIONINSTRUCTIONS ………………………………….……… 6
CONVECTION…………………………………………………………. 7
CHIMNEY…………………………………………………….…………. 78
HEARTH…………………………………………………………………. 8
INSTALLATION………………………………………………………... 9
OPERATIONOFSWIVELBASE…………...……………………….. 10
ADJUSTMENTOFCHIMNEYCONNECTION……………………… 1112
QUICKGUIDE…………………………………………………………. 13
INSTALLATIONDISTANCETOCOMBUSTIBLEWALL……….… 14
GENERALINSTALLATION(RIGHTANGLE)SECUREBASE….. 15
CORNERINSTALLATION45°………………………………………. 16
360°SWIVELBASE…………………………………………………… 17
INSTALLATIONDISTANCETONONCOMBUSTIBLEWALL….. 18
FORTHEINSTALLER……………………………………………….... 19
OPERATINGINSTRUCTIONS…………………………………………….. 20
FUEL……………………………………………………………………... 20
DRYINGANDSTORAGE……………………………………………… 21
ADJUSTINGTHEAIRDAMPER……………………………………. 22
CONTROL……………………………………………………………….. 22
FIRSTUSAGE………………………………………………………….. 23
LIGHTINGANDFUELLING…………………………………………… 2425
MAINTENANCE
CLEANINGANDCARE……………………………………………….. 26
CLEANINGOFTHEFLUEWAYS…………………………………… 27
PROBLEMSOLVING………………………………………………….. 28
ACCESSORIESANDSPAREPARTS……………………………………. 29
SPAREPARTDIAGRAMPOLEO95ANDPOLEO106.…………. 3031
SPAREPARTDIAGRAMEPOCA…….……………………………… 3233
Revision
Date :2011
RAISPOLEO95RAISPOLEO106
RAISEPOCA

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
4
ARaiswoodburningstoveismorethanjustaheatsource:italsoshowsthatyou
careaboutdesignandqualityinyourhome.
Tomakethemostofyourwoodburningstoveitisimportantthatyoureadthemanual
thoroughlybeforeinstallingandusingit.
Inthecaseofwarrantycoverage,andforgeneralqueriesregardingyourwood
burningstove,itisimportantthatyouknowthestove’sproductionnumber.
Wethereforerecommendthatyounotedownthenumberinthetablebelow.
Theproductionnumberislocatedatthebackofthestoveatthebottom.
WARRANTY
YourRaiswoodburningstovecomeswitha5yearwarranty.
Thewarranty,however,doesnotcoverheatinsulatingmaterials,glassandseals.
TheseareavailabletoorderfromyourlocalRaisdealer/stockist.
Anyalterationsmadetothestovewillvoidthewarranty.
INTRODUCTION
ThankyouforpurchasingaRaiswoodburningstove.
TheseapplianceshavebeenapprovedbyHETASas
intermittentoperatingappliancesforburningwoodlogsonly.
TheseapplianceshavebeenapprovedforuseinSmokelessZones.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
5
RaisPoleo95 RaisPoleo106
Nominaloutput(kW): 4.5 4.5 Min./Max.output(kW): 27 27 Heatingarea(m
2
): Approx.80 Approx.80
Size,width/depth/height(mm): 574  448  950 574  448  1058 Combustionchamberwidth/depth/height(mm). 360  240  380 360  240  380 Recommendedamountofwoodwhenfuelling(kg) (Basedon2  3logsofwoodapprox.25cm)
1.6 1.6
Min.uptake/Min.draught(Pascal): 12 12 Weight(kg): 131 137 Smokegasmassflow(g/s): 6.4 6.4 Smokegastemperature(°C): 250 250 Intermittentoperation: Fuellingshouldbeundertaken
within3hours
RaisEpoca
4.5
27
Approx.80
5104081056
360240380
1.6
12
123
6.4
250
Efficiency(%): 76 76 76 DustmeasuredaccordingtoDin+(mg/Nm
3
):
ParticlesafterNS3058/3059(g/kg): 2.5 2.5 2.5
SPECIFICATIONS

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
6
INSTALLATIONINSTRUCTIONS
Thefollowingpagesgiveinstructionsforthesafeandproperinstallationofthisheating
applianceintheUK.Theseinstructionscoverthebasicprinciplesofinstallation,
althoughsomedetailsmayneedslightmodificationtosuitparticularlocalsiteconditions.
InallcasestheinstallationmustcomplywithcurrentUKBuildingRegulations,Local
AuthorityByelawsandotherspecificationsorregulationsastheyaffecttheinstallationof
thestove.
PleasenotethatitisalegalrequirementunderEnglandandWalesBuildingRegulations
thattheinstallationofthestoveiseithercarriedoutunderlocalAuthorityBuilding
ControlapprovalorisinstalledbyaCompetentPersonregisteredwithaGovernment
approvedCompetentPersonsScheme.HETASoperatesuchaschemeandalistingof
theirregisteredCompetentPersonscanbefoundontheirwebsiteatwww.hetas.co.uk.
ItshouldbenotedthatthecurrentBuildingRegulationsrequirementsaregivenin
ApprovedDocumentJ.Theserequirementsmayalsobemetbyadoptingtherelevant
recommendationsgiveninBritishStandardsBS8303,BS6461andBS7566.
WARNING.HealthandSafetyAdviceNotice.
TheinstallationofthisheatingapplianceisgovernedbytheHealthandSafetyatWork
Act1974.itistheresponsibilityoftheinstallertoensurethatallrequirementsofthisAct
aremetduringtheinstallationworks.Attentionisdrawninparticulartothefollowing:
Handling: Theapplianceisaheavyitemandadequatefacilitiesmustbeavailable
forloading,unloadingandsitehandling.
FireCement: Sometypesoffirecementarecausticandshouldnotbeallowedtocome
intocontactwiththeskin.Protectiveglovesshouldbewornwhen
handlingfirecement.Incaseofcontactwiththeskin,washimmediately
withplentyofwater.
Asbestos: Thisstovecontainsnoasbestos.Ifthereisapossibilityofdisturbingany
asbestosinthecourseoftheinstallation,thenpleaseseekspecialist
guidanceanduseappropriateprotectiveequipment.
MetalParts: Wheninstallingorservicingthisstovecareshouldbetakentoavoidthe
possibilityofpersonalinjury.
ImportantWarning  PreparatoryWorkandsafetyChecks:
· Thisstovemustnotbeinstalledintoachimneywhichservesanyotherheating
appliance.
· Theremustnotbeanextractorfanfittedinthesameroomasthestove,asthiscan
causethestovetoemitfumesintotheroom.
· Ifthisapplianceisinstalledintoanexistingchimney,thechimneymustfirstbe
sweptandexaminedforsoundnessandsuitability,beforetheapplianceisinstalled
(seealsosectionheaded‘Chimney’).

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
7
Thestovesareequippedwithcooldoorhandles  aRaisspecialfeature whichmeans
youcouldalmostdoawaywithgloves.Beaware,however,thatallexteriorsurfaces
becomehotduringuse  sotakeextremecare.
Convection
Raisstovesareconvectionstoves.Thismeansthatthestove’sbackandsidepanelsare
notoverheated.Convectionmeansthatthereisacirculationofair,whichensuresthat
theheatisdistributedmoreevenlythroughouttheentireroom.Thecoldairissuckedinat
thebaseofthestoveandupthroughtheconvectionchannel,whichrunsalongthe
stove’scombustionchamber.Theheatedaircomesoutatthetopofthestove,which
ensuresacirculationofwarmairthroughouttheroom.
Chimney
Inorderforthestovetoperformsatisfactorilythechimneyheightmustbesufficientto
ensureanadequatedraughtofapproximately15Pasoastocleartheproductsof
combustionandpreventsmokeproblemsintotheroom.
NOTE:Achimneyheightofnotlessthan4.5metresmeasuredverticallyfromtheoutletof
thestovetothetopofthechimneyshouldbesatisfactory.Alternativelythecalculation
proceduregiveninEN133841maybeusedasthebasisfordecidingwhethera
particularchimneydesignwillprovidesufficientdraught.
Theoutletfromthechimneyshouldbeabovetheroofofthebuildinginaccordancewith
theprovisionsofBuildingRegulationsApprovedDocumentJ.
Ifinstallationisintoanexistingchimneythenitmustbesoundandhavenocracksor
otherfaultswhichmightallowfumesintothehouse.Olderproperties,especially,may
havechimneyfaultsorthecrosssectionmaybetoolargei.e.morethan230mmx230
mm.Remedialactionshouldbetaken,ifrequired,seekingexpertadvice,ifnecessary.Ifit
isfoundnecessarytolinethechimneythenafluelinersuitableforsolidfuelmustbeused
inaccordancewithBuildingRegulationsApprovedDocumentJ.
Anyexistingchimneymustbeclearofobstructionandhavebeensweptclean
immediatelybeforeinstallationofthestove.Ifthestoveisfittedinplaceofanopenfire
thenthechimneyshouldbesweptonemonthafterinstallationtoclearanysootfalls
whichmayhaveoccurredduetothedifferenceincombustionbetweenthestoveandthe
openfire.
Ifthereisnoexistingchimneythenanynewsystemmustbetothedesignation
describedaboveandinaccordancewithBuildingRegulationsApprovedDocumentJ.
Asinglewallmetalfluepipeissuitableforconnectingthestovetothechimneybutisnot
suitableforuseasthecompletechimney.Thechimneyandconnectingfluepipemust
haveaminimumdiameterof150mmanditsdimensionshouldbenotlessthanthesize
oftheoutletsocketofthestove.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
8
Anybendinthechimneyorconnectingfluepipeshouldnotexceed45°.
90°bendsshouldnotbeused.
Combustiblematerialshouldnotbelocatedwheretheheatdissipatingthroughthe
wallsoffireplacesorfluescouldigniteit.Thereforewheninstallingthestoveinthe
presenceofcombustiblematerialsdueaccountmustbetakenoftheguidanceonthe
separationofcombustiblematerialgiveninBuildingRegulationsApprovedDocument
Jandalsointhesestoveinstructions.
Ifitisfoundthatthereisexcessivedraughtinthechimneythenadraughtstabiliser
shouldbefitted.Fittingofadraughtstabiliserwillaffecttherequirementforthe
permanentairsupplyintotheroominwhichthestoveisfittedinaccordancewith
ApprovedDocumentJ(seealsocombustionairsupply).
Adequateprovisione.g.easilyaccessiblesootdoorordoorsmustbeprovidedfor
sweepingthechimneyandconnectingfluepipewhereitisnotintendedforthe
chimneytobesweptthroughtheappliance.
ChimneyFires
Ifthechimneyisthoroughlyandregularlyswept,chimneyfiresshouldnotoccur.
However,ifachimneyfiredoesoccurturnoffthestoveimmediatelyandisolatethe
mainselectricitysupply(ifapplicable),andtightlyclosethedoorsofthestove.This
shouldcausethechimneyfiretogoout.Ifthechimneyfiredoesnotgooutwhenthe
aboveactionistakenthenthefirebrigadeshouldbecalledimmediately.Donotrelight
thestoveuntilthechimneyandfluewayshavebeencleanedandexaminedbya
professional.
Hearth
Thehearthshouldbeabletoaccommodatetheweightofthestoveanditschimneyif
thechimneyisnotindependentlysupported.Theweightofthestoveisindicatedinthe
brochure.
Thestoveshouldpreferablybeinstalledonanoncombustiblehearthofasizeand
constructionthatisinaccordancewiththeprovisionsofthecurrentBuildingRegula
tions
ApprovedDocumentJ.
Theclearancedistancestocombustiblematerialbeneath,surroundingoruponthe
hearthandwallsadjacenttothehearthshouldcomplywiththeguidanceonthe
separationofcombustiblematerialgiveninBuildingRegulationsApprovedDocument
Jandalsointhesestoveinstructions.
Ifthestoveistobeinstalledonacombustiblefloorsurface,itmustbecoveredwitha
noncombustiblematerialatleast12mmthick,inaccordancewithBuildingRegulations
ApprovedDocumentJ,toadistanceof30cminfrontofthestoveand15cmtoeach
sidemeasuringfromthedoorofthecombustionchamber.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
9
Combustionairsupply
Inorderforthestovetoperformefficientlyandsafelytheremustbeanadequateair
supplyintotheroominwhichthestoveisinstalledtoprovidecombustionair.The
provisionofairsupplytothestovemustbeinaccordancewithcurrentBuilding
RegulationsApprovedDocumentJ.Anopeningwindowisnotappropriateforthis
purpose.
Installation
Itisprohibitedtocarryoutunauthorisedalterationstothestove.
Theremustbeplentyoffreshairintheroomwherethestoveisbeinginstalled,inorderto
ensurepropercombustion.Notethatanymechanicalexhaustventilatione.g.an
extractionhoodmayreducetheairsupply.Anyairgrillesmustbeplacedinsucha
manner,thattheairsupplyisnotblocked.
Thestoveisequippedwithfourconvectionairoutlets,whichmaybeconnectedwith
suitableairductstootherrooms.
BuildingRegulationsApprovedDocumentJgivesspecificguidanceontherequired
permanentventilationintotheroomforcombustionairofsolidfuelappliances.
Thefloorstructuremustbeabletocarrytheweightofthewoodburningstove,aswellas
theweightofachimney,ifnecessary.
WhenyouchoosewheretosetupyourRAISwoodburningstove,youshouldconsiderthe
heatdistributiontotheotherrooms.Thiswillenableyoutogetthebestuseoutofyour
stove.
Thestoveshouldbesetupatasafedistancefrominflammablematerials.
Seethemanufacturer'splateonthewoodburningstove.
Installationofstove:
NOTE! Adecisionmustbemadeconcerningthepositioningoftheinletsandoutletsof
theconvectionsystem.Discolourationofthewallabovethedoorsandthe
convectionairoutletsmayoccurduetoconvectedhotair.
RAIScannottakeresponsibilityforanybuildingworkorconsequentialdamage.
Thestoveshouldbeinspectedfordefectsatreceipt.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
10
Operationofrevolvingbase
Ifthestovehasarevolvingbasethenpleasedothefollowing:
Push/pullthepedal/releasearm,afterwhichthestovecanbeturnedat30°intervals.
Whenthestoveisinthedesiredposition,letgoofthepedalandturnthestovelightlyuntil
thepedalfallsintoplace.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
11
Adjustmentofthechimneyconnection
Thestoveisalwaysdeliveredfortopflueconnection,butcanbechangedtorearflue
connectionasfollows:
Removethebaffleplate
andsmokediverter(see
cleaningandcare).
LoosenthethreeM6nutswithaspanner.
Epoca:
Liftoneofthetwopartreflectorplatesupandbreak
offtheknockoutplate,replacethereflectorplate.
Repeatontheotherpartofthereflectorplate
Poleo:
Liftthereflectorplateupandremovetheknockout
plate.Replacethereflectorplate.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
12
Removethecasingknockout.
Removetheprotectivecover/sealandplaceoverthe
holeinthetopmakesurethatthesealispositioned
properly.TightentheassemblyusingthethreeM6nuts.
Theflueoutletspigot,whichcanbefoundinthestoveina
bag,andtheholderfortheupperfluediverterare
assembledwith3M6x20nutsandbolts.
Theupperfluediverter,baffleplateandtopplateare
assembledinreverseorder.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
13

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
14
Installationdistancetocombustiblewall
Tofindoutwhetherthewallnexttowherethestoveisgoingtobeinstalledisflammable,
youshouldcontactyourbuildingcontractororthelocalbuildingauthorities.
Thehearthshouldbeabletoaccommodatetheweightofthestove.Thechimneymust
beindependentlysupportedbywallbracketsoraceilingsupportplate.Theweightofthe
stoveisindicatedinthebrochure.
Thestoveshouldalwaysbeinstalledonanoncombustiblehearthofasizeand
constructionthatisinaccordancewiththeprovisionsofthecurrentUKBuilding
RegulationsApprovedDocumentJ.
Ifthestoveistobeinstalledonawoodenfloor,itmustbecoveredwitha
noncombustiblematerialatleast12mmthick,inaccordancewithUKBuilding
RegulationsApprovedDocumentJ,toadistanceof300mminfrontofthestoveand
150mmtoeachsidemeasuringfromthedoorofthecombustionchamber.
Theclearancedistancestocombustiblematerialbeneath,surroundingoruponthe
hearthandwallsadjacenttothehearthshouldcomplywiththeguidanceonthe
separationofcombustiblematerialgiveninUKBuildingRegulationsApproved
DocumentJandalsointhesestoveinstructions.
Commissioningandhandover
Ensureallpartsarefittedinaccordancewiththeinstructions.
Oncompletionoftheinstallationallowasuitableperiodoftimeforanyfirecementand
mortartodryout,beforelightingthestove.Oncethestoveisunderfirecheckallseals
forsoundnessandcheckthattheflueisfunctioningcorrectlyandthatallproductsof
combustionareventedsafelytoatmosphereviathechimneyterminal.
Oncompletionoftheinstallationandcommissioningensurethattheoperating
instructionsforthestoveareleftwiththecustomer.Ensuretoadvisethecustomeron
thecorrectuseoftheapplianceandwarnthemtouseonlytherecommendedfuelforthe
stove.
Advisetheuserwhattodoshouldsmokeorfumesbeemittedfromthestove.The
customershouldbewarnedtouseafireguardtoBS8423:2002(ReplacesBS6539)in
thepresenceofchildren,agedand/orinfirmpersons.
COAlarm
Buildingregulationsrequirethatwheneveraneworreplacementfixedsolidfuelor
wood/biomassapplianceisinstalledinadwellingacarbonmonoxidealarmmustbe
fittedinthesameroomastheappliance.Furtherguidanceontheinstallationofthe
carbonmonoxidealarmisavailableinBSEN50292:2002andfromthealarm
manufacturer’sinstructions.
Provisionofanalarmmustnotbeconsideredasubstituteforeitherinstallingthe
appliancecorrectlyorensuringregularservicingandmaintenanceoftheapplianceand
chimneysystem.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
15

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
16

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
17
Usinguninsulatedfluepipe,theminimumdistancetoacombustiblewallmustbe450mm
or225mmifthewallisheatshielded(seeSectionJoftheBuildingRegulations)from
thefluepipe.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
18
Installationdistancetononcombustiblewall
Werecommendaminimumdistancetononcombustiblematerialof50mm(F)for
cleaningconsiderations.
Itshouldalwaysbepossibletoaccessthesootdoor

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
19
FortheInstaller
Finallybeforefiringthestoveforthefirsttimeacheckshouldbemadetoensurethatthe
assemblyandstoveinstallationhasbeensatisfactoryandthattherearenoleaksinany
sealsintheapplianceandapplianceconnectionstothechimney.
Ensurethattheapplianceandchimneyfluearefunctioningcorrectlybeforefinally
handingovertotheuser.Readthelaterpartsofthismanualforguidanceoncare
requiredwhenfirstlighting.
Informtheuserthattheappliancehasbeencommissionedandreadytouseandgive
instructiononthesafeoperationofthestove.
TheseInstructionsmustbeleftwiththeuserandtheusershouldbeinstructedtokeep
theminasafeplace.

ENGLISH RAISmanualforRaisPoleoandRaisEpoca
20
OPERATINGINSTRUCTIONS
PleasenotethatHETASApplianceApprovalonlycoverstheuseofdryseasonedwood
logsonthisappliance.HETASApprovaldoesnotcovertheuseofotherfuelseither
aloneormixedwiththewoodlogs,nordoesitcoverinstructionsfortheuseofother
fuels.
Fuel
ThestoveisdesignedandapprovedinaccordancewithEN13240andNS3058for
stokingsplit,driedfirewood.Thefirewoodmusthaveawatercontentof1522%andits
max.lengthshouldbethelengthofthecombustionchamberminus5060mm.
Stokingwithwetfirewoodcausesbothsoot,environmentalpollutionandbadfuel
economy.Freshlycutwoodcontainsapprox.5070%waterandisthoroughlyunsuitable
forstoking.Allowatleast1yearofstoragetimefornewlycutwoodbeforeusing.Wood
withadiameterofmorethan100mmshouldbesplit.Regardlessofwoodsize,itshould
alwayshaveatleastonesurfaceareafreeofbark.
Wedonotrecommendstokingwithpainted,laminatedorimpregnatedwood,woodwith
asyntheticsurface,paintedrefusewood,chipboard,plywood,domesticwaste,paper
briquettesandpitcoal,asthiswillproducemalodoroussmoke,whichcouldbe
poisonous.
Whenfiringwiththeabovementioneditemsandamountslargerthanthose
recommended,thestoveissubjectedtoalargeramountofheat,whichresultsina
higherchimneytemperatureandlowerefficiency.Thiscanresultinthestoveand
chimneybecomingdamagedandwouldvoidthewarranty.
Thecalorificvalueofthefirewoodiscloselyconnectedtothemoisturelevel.
Moistfirewoodhasalowheatvalue.Themorewaterthewoodcontains,themore
energyittakesforthiswatertovaporise,resultinginthisenergybeinglost.
ONLYUSERECOMMENDEDFUELS
Thefollowingtableshowsthecalorificvalueofdifferenttypesofwood,whichhavebeen
storedfor2yearsandwhichhavearesidualmoistureof15 17%.
Wood Kgdrywoodprm
3 comparedtobeech/oak
Hornbeam 640 110%
Beechandoak 580 100%
Ash 570 98%
Maple 540 93%
Birch 510 88%
Mountainpine 480 83%
Fir 390 67%
Poplar 380 65%
1kgofwoodyieldsthesameheatenergyirrespectiveofwoodtype.
1kgofbeechmerelytakesuplessspacethan1kgoffir.