Raw Thrills King Kong of Skull Island User manual

040-00078-01 REV5
King Kong of Skull Island™
Operator’s Manual
Skull Island, Kong: King of Skull Island, King Kong of Skull Island © DeVito ArtWorks, LLC, 1997, 2004, 2017
Software™ & © 2020 Raw Thrills, Inc. All Rights Reserved.

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Table of Contents
Safety............................................................................................................................................................5
Operation..................................................................................................................................................5
Transporting..............................................................................................................................................5
Handling Components ..............................................................................................................................5
Disconnect Power .....................................................................................................................................5
Grounding .................................................................................................................................................5
Electrical Shocks........................................................................................................................................5
Monitor.....................................................................................................................................................5
Power Selector..........................................................................................................................................5
Power Cord ...............................................................................................................................................5
Surge Suppressor ......................................................................................................................................6
Water and Other Liquid Sources...............................................................................................................6
Connectors................................................................................................................................................6
Computer..................................................................................................................................................6
Tempered Glass Warning..........................................................................................................................6
Ventilation.................................................................................................................................................6
Hazard to Epileptics ..................................................................................................................................6
Manual......................................................................................................................................................6
Specifications ............................................................................................................................................7
Product Specifications..................................................................................................................................8
Electrical Power ........................................................................................................................................8
Temperature.............................................................................................................................................8
Humidity....................................................................................................................................................8
Dimensions................................................................................................................................................8
Fuse Replacement Guide .............................................................................................................................8
12V Power Distribution.............................................................................................................................8
Setup.............................................................................................................................................................9
Safety Notice.............................................................................................................................................9
Unpack Materials......................................................................................................................................9
Required Tools ..........................................................................................................................................9
Cabinet Assembly....................................................................................................................................10

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Upper Monitor Installation.................................................................................................................10
Headset Arm Setup.............................................................................................................................12
Positioning Cabinets for Harness and Air Line Connections...............................................................13
Joining the Four Cabinets Together....................................................................................................14
Card Reader Installation and Setup ........................................................................................................15
Check Electrical Settings .........................................................................................................................16
Startup Game..........................................................................................................................................16
Headset Calibration Guide..................................................................................................................17
Diagnostics and Adjustments ....................................................................................................................22
Basic Functional Test on Initial Power Up...............................................................................................23
Test Menus..............................................................................................................................................24
Main Menu..........................................................................................................................................24
Diagnostics..........................................................................................................................................25
Pricing and Payout Adjustments (Cash)..............................................................................................26
Pricing and Payout Adjustments (Tokens) ..........................................................................................27
Pricing and Payout Adjustments (Swipes) ..........................................................................................28
Game Settings.....................................................................................................................................29
System Settings...................................................................................................................................30
Audits ..................................................................................................................................................31
Resets..................................................................................................................................................32
Volume................................................................................................................................................33
Calibration...........................................................................................................................................34
Utilities................................................................................................................................................35
System Information.............................................................................................................................36
Choosing the Right Pricing Adjustments for Your Location....................................................................37
PC Hardware ...........................................................................................................................................38
PC Hard Drive Recovery ..........................................................................................................................39
Troubleshooting .........................................................................................................................................40
Electrical and Mechanical Illustrations......................................................................................................46

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Safety
Operation
Before operating game, read this manual. Failure to properly install and operate this game could result in
malfunction or accident. Operate the game in accordance with the manual.
Transporting
The upper monitor assembly weighs approximately 95 lbs. and the installation requires a minimum of three
people, using two 6-foot step ladders (minimum height). It is preferred that the main cabinet be moved to or very
near its desired operational location before beginning any of the set-up tasks. It is also strongly recommended that
the game NOT be moved with the monitor installed in the upright position. It contains fragile glass and electronic
components. Avoid rough handling.
Handling Components
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD) events—
especially the computer. Do not handle it roughly. Before servicing, contact your distributor and inquire about the
PC warranty. Use proper ESD procedures when servicing. Protect components from harmful environmental
conditions, such as extreme temperatures, excessive moisture, or other damaging effects.
Disconnect Power
Always turn the power off and unplug the unit before servicing or making adjustments unless otherwise instructed.
Installing or repairing components while power is on can damage the components and void the warranty.
Grounding
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit. Only plug
into a grounded, three-wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line cord.
Electrical Shocks
There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware that
lethal voltages can remain in the electronic components even when AC power is disconnected. Use extreme
caution when servicing. Verify that there is a working ground connection. If the unit sustains water damage, cease
using it immediately and unplug AC power.
Monitor
The monitors contain no user serviceable parts. Do not attempt to service the monitors.
Power Selector
Before installing game, ensure the voltage on the PC and power supply is set properly. There is a 120/230 VAC
selector switch that must be set for the correct voltage for your site. The setting must match the line voltage at the
installation site.
Power Cord
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an
authorized service agent.

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Surge Suppressor
It is recommended that you plug your game’s power cord into a surge suppressor to help protect from power
surges that may damage sensitive electronic components.
Water and Other Liquid Sources
Do not install game near sprinkler or other water jet sources. Do not use water jet to clean game. Keep minimum
clearance behind game and wall for proper ventilation but also prevent access of liquid from spills and sprays from
entering ventilation holes.
Connectors
When servicing machine, ensure all connectors mate properly. If connectors do not slip in easily, do not force
them. Connectors are often keyed and only connect one way. Check for correct orientation.
Computer
The computers contain sensitive components, including a hard drive. Do not handle it roughly. Contact your
distributor before servicing its internal components. Ask about warranty information as it relates to the PC.
Cycle AC power on or off with the cabinet power switch.
A dongle has been inserted into one of the USB ports. This is required for game play.
Do not remove the dongle except for troubleshooting purposes.
Tempered Glass Warning
When handling the LCD display glass cover take special care and set the glass down softly on a flat surface free of
debris. The edge of the glass is sensitive to hard impact. Shattered glass from the monitor can travel long
distances and cause bodily injury. Use proper procedures when handling broken materials.
Ventilation
It is critical that the game is installed in a manner that allows for proper ventilation and air flow. Game must be
installed so that there is a minimum amount of clearance between the wall or another game to allow good air
circulation through the game cooling fan and vents.
Hazard to Epileptics
A small portion of the population has an epileptic condition that may cause seizures. Affected persons experience
seizure while watching some television pictures or playing certain video games. People who have not had seizures
may still have an undetected epileptic condition. If anyone in your family has experienced epilepsy symptoms
(seizures or loss of awareness), consult your physical before using video games. While children play video games, a
parent should observe. Be alert to the following symptoms: dizziness, altered vision, eye or muscle twitching,
involuntary movements, loss of awareness, disorientation, or convulsions. If you or your child experiences these
symptoms, discontinue use immediately and consult your physician.
Manual
Keep this manual available and ready for use. If the game fails to function properly, turn off the machine and
unplug the AC line cord. Contact your local distributor. You may not reproduce this document or any of its contents
without written authorization from Raw Thrills, Inc.

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Specifications
For reasons such as performance, this product’s specifications may change without notice. Federal patent,
copyright and other intellectual property laws protect the content, devices and design of the game and its
equipment.
CAUTION
•This machine features moving parts and should only be serviced by a trained and experienced
technician.
•Turn off all power and air supply before servicing the machine.
•Keep area around the machine clear and free of objects that present a trip hazard. Allow for
plenty of room for players to safely enter and exit the machine.
•Observe ALL of the following guidelines to prevent injury, accident, or damage.
oMaximum of two persons on the machine at any time.
oIf a player fatigues or experiences motion sickness or is unable to continue the game for
any reason, stop the game motion immediately by pressing the MOTION STOP button.
Allow the person to rest and exit the game with assistance if needed.
oRemain seated for the entire duration of the game. Do not stand or exit while the game is
moving. Press the MOTION STOP button before exiting the game.
oKeep hands and legs inside the game at all times while in motion. Remain in the game
until game comes to a complete stop.
oDo not attempt to reach for objects on the floor or near the game when it is moving. Stay
clear and stand at a safe distance while game is in motion.
oSmall children should always be accompanied by a parent or guardian.
•The machine is equipped with safety features which the operator and the player need to be
familiar with:
oMOTION STOP button is located between player 1 and 2 seats. Additionally, there are
MOTION STOP buttons located in front of player 1 and 2. These buttons will stop the
motion feature once pressed.
oBellows around the moving part of the machine prevent access between the base and the
moving part. Make sure that the bellows are not damaged or showing signs of excessive
wear that could lead to failure. Replace the bellows when this occurs. Use only tamper
proof screw fasteners as specified.
oThe machine is designed so that there is no unintended movement in the absence of a
logic signal as might be experienced during a power outage. Make sure that the machine
is safe to operate before turning power back ON.
•Critical parts should be maintained and inspected regularly for safe operation. If those critical
parts are damaged, broken, or installed incorrectly, replace them, or install correctly. Use only
manufacturer’s specified parts for continued safety and reliability. Contact your distributor to
order replacement parts.

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Product Specifications
Electrical Power
MULTIPLE POWER SUPPLY ENTRIES
Warning: Before obtaining access to terminals, all supply circuits must be disconnected.
Attention: Avant d’accéder aux bornes, tous les circuits d’alimentation doivent être déconnectés.
United States, Canada (ETL)
Voltage: 120VAC / 60 Hz
Operating AC Current: 20 Amps (10 Amps per entry)
International (CE)
Voltage: 230VAC / 50Hz
Operating AC Current: 10 Amps (5 Amps per entry)
Temperature
50° F to 104° F
(10° C to 40° C)
Humidity
Must not exceed 95% relative humidity
Dimensions
114.17”H x 49.5”W x 122.34”D (2.90m H x 1.26m W x 3.11m D)
Approximate weight 1500lbs. (~650kg)
Recommended minimum floor space requirement:
120.00”H x 97.50”W x 134.27”D (3.05m H x 2.48m W x 3.41m D) ***see pg. 47 for diagram***
Fuse Replacement Guide
NOTE: FOR CONTINUED PROTECTION AGAINST FIRE AND ELECTRICAL DAMAGE, USE ONLY SPECIFIED FUSE
TYPE AND VALUE.
12V Power Distribution
Please see unit for specified fuse labeling.
Abbreviations:
5A 250V
5A, 250VAC Fast Acting 3AG Fuse
Littlefuse 0312005.MXP (or equivalent)

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Setup
Safety Notice
Installing this product requires three individuals able to lift heavy objects safely. Two 6-foot step ladders
(minimum height) are required as part of the installation process. Make sure that you are familiar with the
manual contents, game setup, and operations before you begin the installation process. Do not push or pull
on the decorative items such as the monitor bracket or red vacuum formed nose cover to move the game.
Doing so can damage the decorative items. Be aware of your surroundings and individuals around you during
the installation process for your safety and the safety of others. Work only in an area with sufficient lighting
and a clean level surface.
Unpack Materials
1. Place the shipping crate(s) on a flat, stable surface.
2. Cut the banding straps and remove the cardboard lids.
3. Lift off the large cardboard containers surrounding the cabinet assembly and remove any shipping
cleats.
4. Remove the keys from the front dash.
5. Check for shipping damage to the following:
•Monitor(s)
•Monitor bracket
•Headset arm(s)
•Headset(s)
•Cabinet decals
6. Check the AC line cords for visible signs of damage.
Pay particular attention to the plug and line cord insulation.
Required Tools
1. (2) 6-foot step ladders
2. Drill/driver with bit holder
3. T-27 tamper resistant Torx bit
4. T-25 tamper resistant Torx bit
5. T-20 tamper resistant Torx bit
6. 3/8” ratchet wrench
7. 3/4” socket
8. 10mm socket
Check the King Kong of Skull Island™game page for the most up to date info!
rawthrills.com/king-kong-of-skull-island/

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Cabinet Assembly
CAUTION
UNDER NO CIRCUMSTANCES SHOULD THIS GAME BE OPERATED UNLESS ALL INSTALLATION PROCEDURES
HAVE BEEN COMPLETED AND ALL SAFETY FEATURES HAVE BEEN POSITIVELY TESTED AND ARE FULLY
FUNCTIONAL!
Upper Monitor Installation
The upper monitor assembly weighs approximately 95 lbs. and the installation requires a minimum of three
people, using two 6-foot step ladders (minimum height). It is recommended that the main cabinet be moved
to or very near its desired operational location before beginning any of the setup tasks (see pg. 47 for
footprint measurements). It is also strongly recommended that the game NOT be moved with the monitor
installed in the operational (upright) position.
1. Rotate the monitor bracket up into the operational (upright) position (fig. a below) and install the
four 1/4-20 x 1" screws to secure the bracket to the top of the main cabinet (fig. b below).
fig. a
fig. b
2. Place two ladders next to the cabinet and remove the monitor assembly from the packaging.
3. With the main cabinet standing alone and both headset arms in the down position, walk the monitor
assembly up the ladders and hook onto top of the monitor bracket.

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4. Make sure the brackets are mated properly and install two bottom 6MM x 20MM VESA mount
screws and washers (fig. c items A, below) in the lower back mounting brackets and then install
remaining six 1/4-20 x 3/4' perimeter screws and washers (fig. c items B, below).
5. Install the three-piece graphic bezel to the flanges on the monitor bracket, along with the two
mending plates, using the #10-32 x 1/2" screws provided (fig. d below).
6. Hook up the AC and DVI cord connections and secure to the wire looms provided (fig. d item A,
below).
fig. c
fig. d
7. Install back monitor cover panel with eight 1/4-20 x 3/4” screws and flat washers after AC and DVI
cables are connected (fig. e, below).
fig. e

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Headset Arm Setup
1. Remove the right cover plate (fig. f item C, below). Remove the 1/2-13 x 7" bolt from the slotted hole
of the bracket arm with a 3/4" socket (fig. f item A, below).
2. Rotate the arm up 90 degrees and replace the 7" bolt into the higher slotted position (make sure the
bolt is snug but do not over tighten, otherwise the under-arm brackets will not fit. The arms should
feel loose from side/side and up/down and not be rigid...this is a safety feature).
3. Perform the same procedure for the opposing side making sure not to over-tighten the arm pivot
screws.
4. Install the under-arm brackets using the 1/4-20 x 1" screws (fig. f item B, below).
5. Install the corner cover plates on the upper left and right sides to finish off the installation of the
arms (fig. f item C, below). (fig. g installation complete)
fig. f
fig. g

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Positioning Cabinets for Harness and Air Line Connections
1. Align the cabinets for harness and air line connections (fig. h below).
fig. h
2. From the spacer cabinet, lift up the door and prop open with the attached prop bar.
3. Route the single air line from the main cabinet thru the slot in the spacer cabinet and hook up the air
line to the manifold inside the spacer cabinet (fig. i, below).
4. From the motion cabinet, pull the four air hoses and wire harness through the openings in the
cabinet walls and hook up as labelled (fig. i, below).
fig. i
5. Pull out and pass the USB from the front cabinet through the motion base, spacer cabinet and plug
into the front of the SERVER/Player 1 PC in the main cabinet and connect the harnessing into the
appropriate mating connectors on the motion cabinet (fig. j, below).
fig. j

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6. Lower the door on the spacer cabinet and install the spacer screws through the mating holes in the
top of the door and tighten.
Joining the Four Cabinets Together
1. Make sure all cables, harnesses, and air lines are connected, and push the cabinets together so there
is minimal space between each one. Take care to ensure that all cables, harnesses, and air lines are
not pinched between the cabinets when joining.
2. Lay the right joiner beam down on the floor next to the game assembly and plug the LED light
connector into the mating connector on the lower side of the front cabinet.
3. Hang the joiner beam onto the top edge of the cabinets and begin starting to thread the screws into
the aligning holes and slots in the sides of all four cabinets (fig. k, below). It is recommended that you
start at the motion base and work your way outwards. The cabinets should begin to straighten and
align as you tighten the screws, but do not begin the final tightening of the screws until all beam
screws are threaded.
4. Repeat steps 2-3 for the left joiner beam.
5. Once all of the beam screws are tightened, position the game in the desired location and lower the
leg levelers to lock the game into position (fig. l, below). Be sure the jam nuts are screwed upward
and tightened up to the leveler plate weld nut to prevent the leveler from disengaging the floor.
fig. k
fig. l
NOTE: If the cabinet ever needs to be moved, please follow the above assembly steps in reverse order.

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Card Reader Installation and Setup
Due to the rising popularity of aftermarket debit card systems for cashless or coinless operation of
amusement machines (i.e., Embed, Intercard, Semnox), this King Kong of Skull Island™cabinet is equipped
with UCL compatible harnessing to ensure that the installation process is easier and less prone to miswiring.
UCL, or Universal Card Link, is a debit card standard established by the American Amusement Machine
Association. Visit https://coin-op.org/standardization/ for the latest UCL standard and manual information.
The UCL connections on the game use pins 1, 2, 6, 8, and 9. The other pins are unused. Each UCL connector
can supply up to 1A at 12VDC.
You can choose to use 1 or 2 card readers in the pricing adjustments section of the test menu. It is
recommended to use 2 card readers for best results and player access.
There are (2) supplied connections, each located under the control panel of the Front Cabinet assembly.
There is enough slack to accommodate mounting (2) card readers on the front panels, as each operator
desires.
If only (1) card reader will be used, it is recommended that the card reader be mounted to the center dash
door, any UCL connection can be used for games equipped with only (1) card reader.

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Check Electrical Settings
1. Verify the voltage in the nearest AC outlet.
2. Verify the AC outlet ground connection is present and working.
Startup Game
1. Plug the two line cords into an AC outlet (Recommended: plug the line cords into separate breakers
to prevent capacity overload).
2. Turn the main cabinet power switches on (there are two switches, GAME and COMPRESSOR).
3. Calibrate the headsets (pgs. 17-21)
***MACHINE IS NOT OPERATIONAL WITHOUT FIRST CALIBRATING THE HARDWARE***
4. Verify the game and all components are operating normally. See Basic Functional Test on Initial
Power Up in the Diagnostics and Adjustments section for the recommended procedure.

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Headset Calibration Guide
***MACHINE IS NOT OPERATIONAL WITHOUT FIRST CALIBRATING THE HARDWARE***
1. In the test menu, select the “Calibration” menu item. (see below)
2. In the Calibration menu, select “Headset Calibration”. (see below)

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3. Press Test to begin calibration. (see below)
4. Hold Player 1 headset in the player head position. (see below)

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5. Press Test again to start Player 1 calibration. (see below) (IMPORTANT: MAKE SURE THE HEADSET
CAMERAS ARE NOT COVERED, images a (front) & b (left and right sides) BELOW)
image a
image b

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6. Then wait 20 seconds for the calibration process to initialize, during that time please make sure
player 1 headset is held in player 1 head position and the headset cameras are not blocked. (see
below)
7. The wizard will then instruct you to keep the headset in Player 1 head position while pressing the
Test key again. (see below)