Raw Thrills PAC-MAN TICKET MANIA Reference manual

SERVICE BULLETIN
IMPORTANCE: HIGH
PAC-MAN TICKET MANIA™– FOAM WASHER KIT
(Serial #: RT02400E01-RT02400E99, RT02401E00-RT02401E99, RT02402E00-RT02402E50)
Raw Thrills has identified an aesthetic issue associated with the Pac-Man Ticket Mania™
42” Game. As a result, Raw Thrills is issuing a kit to fix the control panel illumination
problems on games with serial numbers in the ranges listed above. Under normal
conditions, it is likely for there to be unintended illumination underneath the control
panel plastic. The foam washers included in this kit sent with this bulletin must be
installed as shown in the instructions below.
Figure A - Pre-Kit Illumination Figure B - Post-Kit Illumination
For Additional Assistance, Please Contact Joe Blackwell of Namco at 847-264-5614.
Kit Description:
(9) ADHESIVE-BACKED FOAM WASHERS
(1) INSTALLATION INSTRUCTION SHEET
Required Tools:
(1) DRILL OR 1/4" SCREWDRIVER WITH T-27 TAMPERPROOF TORX & PHILLIPS BIT
(1) 3/8” SOCKET WRENCH
(1) PAIR OF GLOVES (FOR HANDLING OF CLEAR CONTROL PANEL PLASTIC)
PROCEDURE:
1. REMOVE START BUTTON AND JOYSTICK PLATE ASSEMBLY
•OPEN COIN DOOR, AND LOCATE THE HARNESS FOR THE START BUTTON
AND JOYSTICK AND TRACE IT BACK TO THE CONNECTOR WHICH LEADS
TO THE I/O BOARD. UNPLUG THIS CONNECTION, WHICH CAN MOST
EASILY BE DONE FROM THE LOWER BACK DOOR (PHILLIPS BIT
SCREWDRIVER MAY BE NEEDED IF SHIPPING SCREWS ARE STILL
INSTALLED ON DOOR). AFTER UNPLUGGING THE CONNECTION, REMOVE
THE START BUTTON AND JOYSTICK SIDE OF THE HARNESS FROM ANY
WIRE CLAMPS SO THAT IT CAN BE REMOVED FROM THE GAME EASILY.

Figure C - Control Panel Harness to I/O Connector Figure D – Unplugged Connection
•CAREFULLY TWIST THE LIGHT/SWITCH ON THE BOTTOM SIDE OF THE
START BUTTON AND REMOVE. USING 3/8” SOCKET, REMOVE (4) 10-32
LOCKNUTS AND WASHERS SECURING THE JOYSTICK PLATE ASSEMBLY
TO THE CONTROL PANEL; LOCKNUTS ARE LOCATED AT THE FRONT,
RIGHT, BACK AND LEFT EDGES OF THE JOYSTICK PLATE. TAKE NOTE
OF THE LOCATION OF THE GREEN OR SILVER GROUNDING WIRE WHICH
WILL BE AFFIXED TO THE JOYSTICK PLATE; IT WILL NEED TO BE
REATTACHED WHEN REINSTALLING THE JOYSTICK PLATE ASSEMBLY.
REMOVE JOYSTICK PLATE ASSEMBLY WITH HARNESS ATTACHED.
Figure E - Joystick Plate and Start Button Mounting Figure F - Joystick Plate Assembly Removed
•LOOSEN AND REMOVE THE RETAINING NUT ON THE BUTTON AND
REMOVE THE START BUTTON.
•USING T-27 TAMPERPROOF TORX BIT, REMOVE (5) SCREWS AND
ACCOMPANYING WASHERS TO FREE THE CLEAR CONTROL PANEL
PLASTIC. BECAUSE OF THE LED LIGHT STRIP THAT IS INSERTED INTO
THIS PLASTIC PART, CARE SHOULD BE TAKEN WHEN EITHER REMOVING
THE PLASTIC PART OR WHEN PROPPING IT UP AGAINST THE GLASS.
(NOTE: CONTROL PANEL PLASTIC IS HIGHLY SENSITIVE TO
FINGERPRINTS AND SCRATCHES. TAKE EXTREME CARE WHEN
HANDLING THIS PART; GLOVES ARE RECOMMENDED.)
Connectors
Wire Clamp
Joystick
Plate
Mounts (4)
Start
Button
Retaining
Nut
Ground
Ring
Terminal

Figure G - Clear Control Panel Plastic, Shown Propped Up Against Glass
2. INSTALL ADHESIVE-BACKED FOAM WASHERS ON DECALLED CONTROL PANEL
•INSTALL (9) ADHESIVE-BACKED FOAM WASHERS ATOP THE DECAL ON
THE CONTROL PANEL OF THE CABINET. (5) WILL BE INSTALLED AT THE
OUTER HOLE LOCATIONS OF THE CONTROL PANEL PLASTIC HOLE
MOUNTS AND (4) WILL BE INSTALLED AT THE JOYSTICK PLATE
THROUGH HOLES ON THE CONTROL PANEL. (NOTE: ADHESIVE ON BACK
OF FOAM WASHERS IS PERMANENT. CARE MUST BE TAKEN WHEN
INSTALLING THESE AS THE ADHESIVE WILL STICK TO DECAL
IMMEDIATELY AND REALIGNMENT WILL NOT BE POSSIBLE.)
Figure H - Install Foam Washers Centered on (9) Control Panel Holes
Reference
Figure G
above for
precise hole
locations.
Foam
washer hole
locations.
Foam
washer hole
locations.

3. REASSEMBLE THE CONTROL PANEL
•IF NECESSARY, CLEAN THE CONTROL PANEL PLASTIC WITH A NON-
ABRASIVE CLEANING AGENT AND NON-ABRESIVE TOWEL (NOTE:
PLASTIC CAN SCRATCH). ALSO, CLEAN OFF ANY DUST THAT MAY BE ON
THE DECALLED SURFACE OF THE CONTROL PANEL.
•REINSTALL THE CLEAR CONTROL PANEL PLASTIC IN THE SAME
FASHION IT WAS INSTALLED BEFORE. MAKE SURE THAT THE LED LIGHT
STRIP IS PROPERLY INSERTED INTO THE CHANNEL NEAR THE BACK OF
THE PLASTIC WHEN IT IS BEING REALIGNED AND INSTALLED. USING T-
27 TAMPERPROOF TORX BIT, INSTALL THE (5) SCREWS THAT AFFIX THE
CONTROL PANEL PLASTIC TO THE CABINET.
•REINSTALL THE START BUTTON, WITH ITS ACCOMPANYING RETAINING
NUT; THERE ARE REGISTRATION TABS ON THE UNDERSIDE OF THE
BUTTON TO MATCH THE NOTCHES ON THE CONTROL PANEL PLASTIC.
•REINSTALL THE JOYSTICK PLATE ASSEMBLY USING A 3/8” SOCKET
WRENCH AND THE (4) WASHERS AND LOCKNUTS. THE GROUND WIRE
(GREEN OR SILVER) RING TERMINAL MUST ALSO BE REINSTALLED IN
THIS STEP. THE ORIENTATION OF THE JOYSTICK PLATE SHOULD BE
SUCH THAT THE PART NUMBER ON JOYSTICK PLATE DECAL IS
LOCATED IN THE BOTTOM RIGHT, OR 4:30 IN CLOCK LINGO.
Figure I - Decal Part Number (Bottom Right) used for Orientation
•REATTACH THE LIGHT/SWITCH OF THE HARNESS TO THE START
BUTTON. RECONNECT THE HARNESS AT THE I/O CONNECTION THAT
WAS PREVIOUSLY DISCONNECTED. PLACE HARNESS BACK INTO WIRE
CLAMP AS WAS PREVIOUSLY DONE.
4. CHECK SWITCHES IN TEST MENU
•USING THE SERVICE BRACKET INSIDE THE COIN DOOR, ENTER THE
TEST MENU, SELECT DIAGNOSTIC MENU, THEN SELECT SWITCH TEST
TO VERIFY THAT THE START BUTTON AND JOYSTICK SWITCHES ARE
FUNCTIONAL AND CORRECT. MAKE ADJUSTMENTS IF NECESSARY.