Raw Thrills Teenage Mutant Ninja Turtles User manual

040-00061-01 REV 3
Teenage Mutant Ninja Turtles TM
Operator’s Manual
©2017 Viacom International Inc. All Rights Reserved. Nickelodeon, Teenage Mutant Ninja Turtles and all related titles,
logos and characters are trademarks of Viacom International Inc. ©2017 Viacom Overseas Holdings C.V. All Rights
Reserved. Teenage Mutant Ninja Turtles and all related titles, logos and characters are trademarks of Viacom Overseas
Holdings C.V. Nickelodeon and all related titles, logos and characters are trademarks of Viacom International Inc.
Software™ & © 2017 Raw Thrills, Inc. All Rights Reserved.

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Table of Contents
Safety ....................................................................................................................................................................5
Operation ................................................................................................................................................5
Transporting............................................................................................................................................5
Handling Components.............................................................................................................................5
Disconnect Power ...................................................................................................................................5
Grounding ...............................................................................................................................................5
Electrical Shocks ......................................................................................................................................5
Monitor...................................................................................................................................................5
Power Selector.......................................................................................................................................5
Power Cord..............................................................................................................................................5
Surge Suppressor.....................................................................................................................................6
Water and Other Liquid Sources .............................................................................................................6
Connectors ..............................................................................................................................................6
Computer ................................................................................................................................................6
Tempered Glass Warning......................................................................................................................6
Hazard to Epileptics.................................................................................................................................6
Manual ....................................................................................................................................................6
Specifications ..........................................................................................................................................6
Product Specifications ..........................................................................................................................................7
Electrical Power.......................................................................................................................................7
Temperature ...........................................................................................................................................7
Humidity..................................................................................................................................................7
Dimensions..............................................................................................................................................7
Fuse Replacement Guide ......................................................................................................................................7
Setup.....................................................................................................................................................................8
Unpack Materials ....................................................................................................................................8
55” Cabinet Assembly .............................................................................................................................9
Card Reader Installation and Setup.......................................................................................................10
Check Electrical Settings........................................................................................................................11
Startup Game ........................................................................................................................................11
Diagnostics and Adjustments..............................................................................................................................12

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Basic Functional Test on Initial Power Up.............................................................................................12
Test Menus............................................................................................................................................13
Choosing the Right Pricing Adjustments for Your Location ..................................................................19
PC Hardware .......................................................................................................................................................20
PC Hard Drive Recovery ........................................................................................................................22
Troubleshooting..................................................................................................................................................23
Technical Support ...............................................................................................................................................27
Electrical and Mechanical Illustrations ...............................................................................................................28

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Safety
Operation
Before operating game, read this manual. Failure to properly install and operate this game could result in
malfunction or accident. Operate the game in accordance with the manual.
Transporting
The cabinet is very heavy. Because the monitor is high, the cabinet is also very top-heavy. Use appropriate
care when moving or transporting cabinet. It contains fragile glass and electronic components. Avoid rough
handling.
Handling Components
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD)
events—especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire
about the PC warranty. Use proper ESD procedures when servicing. Protect components from harmful
environmental conditions, such as extreme temperatures, excessive moisture or other damaging effects.
Disconnect Power
Always turn the power off and unplug the unit before servicing or making adjustments unless otherwise
instructed. Installing or repairing components while power is on can damage the components and void the
warranty.
Grounding
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit.
Only plug into a grounded, three-wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line
cord.
Electrical Shocks
There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware
that lethal voltages can remain in the electronic components even when AC power is disconnected. Use
extreme caution when servicing. Verify that there is a working ground connection. If the unit sustains water
damage, cease using it immediately and unplug AC power.
Monitor
The monitor contains no user serviceable parts. Do not attempt to service the monitor.
Power Selector
Before installing game, ensure the voltage on the PC and power supply is set properly. There is a 115/230
VAC selector switch that must be set for the correct voltage for your site. The setting must match the line
voltage at the installation site.
Power Cord
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an
authorized service agent.

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Surge Suppressor
It is recommended that you plug your game’s power cord into a surge suppressor to help protect from power
surges that may damage sensitive electronic components.
Water and Other Liquid Sources
Do not install game near sprinkler or other water jet sources. Do not use water jet to clean game. Keep
minimum clearance behind game and wall for proper ventilation but also prevent access of liquid from spills
and sprays from entering ventilation holes.
Connectors
When servicing machine, ensure all connectors mate properly. If connectors do not slip in easily, do not force
them. Connectors are often keyed and only connect one way. Check for correct orientation.
Computer
The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your
distributor before servicing its internal components. Ask about warranty information as it relates to the PC.
Cycle AC power on or off with the cabinet power switch.
A dongle has been inserted into one of the USB ports. This is required for game play.
Do not remove the dongle except for troubleshooting purposes.
Tempered Glass Warning
When handling the LCD display glass cover take special care and set the glass down softly on a flat surface
free of debris. The edge of the glass is sensitive to hard impact. Shattered glass from the monitor can travel
long distances and cause bodily injury. Use proper procedures when handling broken materials.
Hazard to Epileptics
A small portion of the population has an epileptic condition that may cause seizures. Affected persons
experience seizure while watching some television pictures or playing certain video games. People who have
not had seizures may still have an undetected epileptic condition. If anyone in your family has experienced
epilepsy symptoms (seizures or loss of awareness), consult your physical before using video games. While
children play video games, a parent should observe. Be alert to the following symptoms: dizziness, altered
vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation or convulsions. If
you or your child experiences these symptoms, discontinue use immediately and consult your physician.
Manual
Keep this manual available and ready for use. If the game fails to function properly, turn off the machine and
unplug the AC line cord. Contact your local distributor. Your warranty, when applicable, lasts 60 days from
your purchase date. You may not reproduce this document or any of its contents without written
authorization from Raw Thrills, Inc. or Play Mechanix™ Inc.
Specifications
For reasons such as performance, this product’s specifications may change without notice. Federal patent,
copyright and other intellectual property laws protect the content, devices and design of the game and its
equipment.

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Product Specifications
Electrical Power
United States, International and Japan
Operating AC Current: 5/2.5 Amps
Voltage: 115/230 ~ VAC 50/60Hz
Inrush AC Current: 5 Amps
Temperature
50° F to 104° F
(10° C to 40° C)
Humidity
Must not exceed 95% relative humidity
Dimensions
Assembled
Height: 104.25” (2.65 meters)
Width: 54.75” (1.39 meters)
Depth: 32.50” (0.83 meters)
Fuse Replacement Guide
NOTE: FOR CONTINUED PROTECTION AGAINST
FIRE AND ELECTRICAL DAMAGE, USE ONLY
SPECIFIED FUSE TYPE AND VALUE.
12V Power Distribution:
5A 250V SLO-BLO (x7)

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Setup
Unpack Materials
1. Place the shipping crates on a flat, stable surface.
2. Cut the banding straps and remove the cardboard lids.
3. Lift off the large cardboard containers surrounding the cabinet assembly and remove any shipping
cleats.
4. Remove the coin door key from the coin return slot.
5. Open the top coin door.
6. Locate the keys for the back door and the cash box door.
7. Open the cash box door and remove the cash box.
8. Check for shipping damage to the following:
•Marquee and monitor
•Cabinet decals
9. Check the AC line cord for visible signs of damage.
Pay particular attention to the plug and line cord insulation.
Marquee Assembly can tip forward and cause damage. Take care when removing assembly from box and
when installing atop cabinet to ensure that the assembly doesn’t fall forward. Tighten all screws securely.

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55” Cabinet Assembly
Note: 2 people are required, and ladders are recommended. Marquee assembly is top heavy and can tip
over!
1. Place cabinet in desired floor location. Remove upper back door and carefully place such that it will not fall
over or be damaged. Set up ladders next to the cabinet for marquee installation.
2. Locate the marquee assembly as well as the following hardware:
a. (6) black tamper proof Torx machine screws, ¼ - 20 thread, 1-1/2” long
b. (6) ¼” black split lock washers
c. (6) ¼” black flat washers
3. Using a T-27 bit, securely mount the marquee assembly atop the cabinet as shown in the assembly setup
diagram, avoiding any pinching/crushing of the wire harness which should pass through the access hole.
Connect marquee harness to cabinet harness, accessible through upper door.

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Card Reader Installation and Setup
Due to the rising popularity of aftermarket debit card systems for cashless or coinless operation of
amusement machines (i.e. Embed, Intercard, Semnox), this Teenage Mutant Ninja Turtles cabinet is equipped
with UCL compatible harnessing to ensure that the installation process is easier and less prone to miswiring.
You can choose to use 1 or 4 card readers in the pricing adjustments section of the test menu. It is
recommended to use 4 card readers for best results and player access.
There are (4) supplied connections, each located under the control panel near the player positions. There is
enough slack to accommodate mounting (4) card readers on the control panel, as shown below, or on the
front panels, as each operator desires.

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If only (1) card reader will be used, it is recommended that the card reader be mounted to the coin door as
shown below, using either the Player 2 or Player 3 UCL connector due to their proximity to coin door,
although any UCL connection can be used for games equipped with only (1) card reader.
Check Electrical Settings
1. Verify the voltage in the nearest AC outlet.
2. Verify the AC outlet ground connection is present and working.
Startup Game
1. Plug the line cord into an AC outlet.
2. Turn the main cabinet power switch on.
3. Verify the game and all components are operating normally. See Basic Functional Test on Initial
Power Up in the Diagnostics and Adjustments section for the recommended procedure.

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Diagnostics and Adjustments
The Service Button Panel has four buttons, three of which can navigate the menu system.
The control panel buttons and joysticks can also advance through test menu screens.
Navigating the Test Menu
Button Action
TEST/BACK (Not in Test Menu) Enters Test Menu
TEST/BACK (In Test Menu) Selects Highlighted Option
SERVICE (On Main Menu) Exits Test Menu
SERVICE (Not on Main Menu) Cancels Selection
VOLUME UP Move Up
VOLUME DOWN Move Down
Start Buttons Selects Highlighted Option
An on-screen message acknowledges changes or when you exit a selection without making a change.
Basic Functional Test on Initial Power Up
See the Diagnostic Section for further information.
1. Enter the Switch Test menu and verify all switches function.
2. Enter the Sound Test menu and verify the audio works and is not distorted.
3. Enter the Coin Meter Test menu and verify the operation of the coin meter.
4. Enter the Cabinet Lamps Test menu and verify that all cabinet lights work correctly.
5. Enter the Watchdog Test menu, which reboots the game.
6. Upon a successful reboot, you are ready to adjust pricing, volume and other functions found in the
Adjustments, Audits, and Diagnostics section.
TEST
SERVICE
Volume
UP
Volume
DOWN

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Test Menus
Main Menu
Choose from all available operator settings and menus here. You can use the test menu bracket and volume
buttons to navigate. The joysticks, jump and attack buttons, and start buttons also are available to use for
easier navigation through these menus.
MAIN MENU
DIAGNOSTICS
PRICING ADJUSTMENTS
GAME SETTINGS
SYSTEM SETTINGS
AUDITS
RESETS
VOLUME
UTILITIES
SYSTEM INFORMATION
EXIT
Diagnostics
This menu allows all game functions to be verified or diagnosed. You can improve collections by periodically
verifying proper game function and operation. This includes periodic Hard Drive checks to verify that
software has not been corrupted or reporting an error.
DIAGNOSTICS
INPUT TEST
VIDEO TEST
AUDIO TEST
CABINET LIGHTS TEST
METER TEST
WATCHDOG TEST
EXIT
•Input Test: Test all the switches on the game
•Video Test:Checks color pattern of monitor
•Audio Test: Tests audio from speakers
•Cabinet Lights Test:Test all cabinet lighting
•Meter Test:Tests functionality of “hard meter”
•Watchdog Test: Tests functionality of watchdog
(if working properly, game will reboot)

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Pricing Adjustments
This allows customization of coin values, currency denominations, bill pulse, and swipe value.
Pricing Adjustments: Coins Active (Default)
PRICING ADJUSTMENT
(COINS)
FREE PLAY
CURRENCY INPUT
CURRENCY TYPE
COIN VALUE
COINS TO PLAY
MAX CREDITS
EXIT
•Free Play: No coins or swipes needed to play
•Currency Input:Choose between: Cash,
Tokens, or Card Swipes
•Currency Type:Choose between: US Dollars,
Euros, etc
•Coin Value: Money value of a coin
•Coins To Play: Number of coins per credit
•Max Credits: Adjust the maximum number of
credits
Pricing Adjustments: Swipes Active
PRICING ADJUSTMENT
(SWIPES)
FREE PLAY
CURRENCY INPUT
CURRENCY TYPE
SWIPE VALUE
SWIPES TO PLAY
MAX CREDITS
NUMBER OF CARD READERS
EXIT
•Free Play: No coins or swipes needed to play
•Currency Input:Choose between: Cash,
Tokens, or Card Swipes
•Currency Type:Choose between: US Dollars,
Euros, etc
•Swipe Value: Money value of a swipe
•Swipes To Play: Number of swipes per credit
(Locked setting at 1 swipe per play)
•Max Credits: Adjust the maximum number of
credits
•Number Of Card Readers: Sets 1 or 4 card
readers

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Pricing Adjustments: Tokens Active
FREE PLAY
CURRENCY INPUT
CURRENCY TYPE
COIN VALUE
COINS TO PLAY
MAX CREDITS
EXIT
•Free Play: No coins or swipes needed to play
•Currency Input:Choose between: Cash,
Tokens, or Card Swipes
•Currency Type:Choose between: US Dollars,
Euros, etc
•Coin Value: Money value of a token.
•Coins To Play: Number of tokens per credit
•Max Credits: Adjust the maximum number of
credits
PRICING ADJUSTMENT
(TOKENS)

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Game Settings
This menu allows for customization of game settings.
GAME SETTINGS
TARGET CYCLE TIME
EXIT
System Settings
SYSTEM SETTINGS
LEADERBOARD SETTINGS
DATE & TIME
LANGUAGE
EXIT
•Target Cycle Time: Set your targeted cycle
time. Game defaults to 120 seconds which is
the recommended setting. (Cycle time is the
time it takes from the beginning of a player’s
credit to the end of the player’s credit.
•Leaderboard Settings: Allows you to turn
high score leaderboards on and off. ON is
the default and recommended setting.
•Date & Time: Set date & time.
•Language:Set game language (default:
English).
This menu allows for customizations of various system settings.

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Audits
AUDITS
SYSTEM AUDITS
COIN AUDITS
GAME AUDITS
EXIT
Resets Menu
RESETS MENU
RESET CREDITS
RESET PRICING ADJUSTMENTS
RESET GAME ADJUSTMENTS
RESET LEADERBOARDS
RESET GAME AUDITS
RESET SYSTEM AUDITS
RESET COIN AUDITS
RESET ALL AUDITS
FACTORY RESTORE
EXIT
•System Audits: Logged information
including boots, resets, game times, and
more
•Coin Audits: Tracks income related
information, coin slot usage, dollar bill
usage, and more
•Game Audits: Tracks the gameplay habits
of your customers. Average scores,
bonuses, and more.
•Reset Credits: Reset credits to zero (0)
•Reset Pricing Adjustments: Resets pricing
to default settings
•Reset Game Adjustments: Resets game
adjustments to default settings
•Reset Leaderboards:Resets leaderboards
to default settings
•Reset Game Audits: Clears the game
audits log file
•Reset System Audits: Clears the system
audits log file
•Reset Coin Audits: Clears the coin audits
log file
•Reset All Audits: Clears the all audits log
files
•Factory Restore: Resets system to original
factory settings and defaults
Audit screens help assess game performance, find intermittent problems, decide whether to
adjust game difficulty and free game award and help maximize game earnings.
Resets menu allows for resetting of various settings and adjusments.

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Volume
VOLUME
GAME VOLUME 17/30
ATTRACT VOLUME 7/30
CREDIT VOLUME 17/30
MINIMUM VOLUME 17/30
EXIT
Utilities Menu
UTILITIES MENU
COPY AUDITS, LOGS, & SCORES TO USB
VIEW MESSAGE LOG
VIEW ERROR LOG
EXIT
System Information
This screen allows you to see various information
about the software and hardware.
•Serial Number
•Software Revision
•Build Date
•Cabinet Type
•Game Template
•Game Volume: Adjusts the volume level
during gameplay
•Attract Volume: Adjusts the volume
during the attract mode sequences
•Credit Volume: Adjusts the volume level
of the credit chime only (Independent
setting of game and attract volume)
•Minimum Volume: Adjusts the minimum
floor the volume can be lowered
•Copy Audits, Logs, & Scores to USB:
Allows you to download your audits to an
easy to read text file (.TXT) on a USB flash
drive
•View Message Log: Allows you to view
the audits without having to save them to
USB
•View Error Log: Allows you to view the
error log without having to save it to USB
Allows for copying and viewing of audits and system/error logs.

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Choosing the Right Pricing Adjustments for Your Location
Card Swipe Locations
•Make Sure Your Game is Set to Swipes Mode:
1. Hold the Test Button for 2 seconds to enter the Test Menu.
2. Select “Pricing Adjustments” from the menu.
3. Select “Currency Input” from the menu.
4. Select “Swipes to Play” from the menu.
5. Set “Swipe Value” to the currency equivalent of your swipe, or the payout will be incorrect. THIS
SETTING IS EXTREMELY IMPORTANT! (Example: If the card swipe is worth $1.50 in your card
system, set the swipe value to $1.50 as well).
Coin Locations
•Make Sure Your Pricing & Coin Value are Correct:
1. Hold the Test Button for 2 seconds to enter the Test Menu.
2. Select “Pricing Adjustments” from the menu.
3. Select “Coins to Play” and set the desired amount of coins per game of Teenage Mutant Ninja
Turtles.
4. After setting the coins per play, set “Coin Value” to the currency equivalent of your coin, or the
payout will be incorrect. THIS SETTING IS EXTREMELY IMPORTANT! (Example: If your coin is
worth $0.25, set “Coin Value” to $0.25 as well).

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PC Hardware
Your Teenage Mutant Ninja Turtles™ uses a HP Elitedesk 705 G3 MT computer with a GeForce GTX 1050
graphics card.
Listed below are the recommended BIOS settings for the computer.
NOTE 1
The computer shipped with the correct BIOS settings. Making changes to the BIOS different from the settings
listed below may adversely affect the game’s functionality.
NOTE 2
In the event your video card needs to be replaced, any brand of GeForce GTX 1050 will work.
(HP Elitedesk 705 G3 MT)