Ricoh MV74 User manual

OPERATOR’S MANUAL
RICOH MV74
Please read all of these instructions and keep this manual by your machine.

OPTIONAL EQUIPMENT
MEMORY (FEATURE EXPANDER TYPE 100 2M, FEATURE EXPANDER
TYPE 100 4M)
Either a 2 - Mbyte Fax memory card or 4 - Mbyte Fax memory card can be
added.
PC-FAX EXPANDER TYPE 120
This allows use of this machine as a scanner and a PC FAX modem.
Trademark Notice:
Canon and BJ are registered trademarks and Bubble Jet is a trademark of
Canon Inc.
Other brand and product names may be trademarks or registered
trademarks of their respective companies.

USA
FCC Requirements
1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment is a label that contains, among
other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.
2. This equipment uses the following USOC jack: RJ11C
3. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s
on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the
sum of the REN’s should not exceed five (5.0). Contact the telephone company to determine the maximum REN for the
calling area.
4. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make
necessary modifications in order to maintain uninterrupted service.
6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving
problems section in this manual.
7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX
for repair and warranty information. If it is causing harm to the telephone network, the telephone company may request
you to disconnect the equipment from the network until the problem is resolved.
8. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is
subject to state tariffs.
WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS
TO EMERGENCY NUMBERS:
1. Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or
late evenings.
CANADA
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment
will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be installedusing an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in
some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
The standard connecting arrangement code for this equipment is CA11A.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone
loop which is used by the device to prevent overloading. The termination of a loop may consistofany combination of devices
subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100.

SUPPLIES
Caution: Ricoh shall not be responsible for any damage or expense that
may result from the use of parts other than genuine Ricoh parts in your
Ricoh office product.
INK CARTRIDGE
❐Ink Cartridge Type 120 Black is recommended for the best monochrome
performance.
❐Ink Cartridge Type 125 Color is recommended for the best colour
performance.
❐Ink Refill Type 125 Black is recommended as a replacement when Ink
Refill Type 125 Color runs out of black ink.
❐Ink Refill Type 125 Color is recommended as a replacement when Ink
Refill Type 125 Color runs out of Color ink.
Headquarters: Ricoh Corporation, 5 Dedrick Place, West Caldwell, NJ 07006. 201-882-2000
U.S. Government Marketing: Ricoh Corporation, 3601 Eisenhower Avenue, Suite 400, Alexandria,VA22304.[phone]
Ricoh Company., Ltd. 15-5, Minami-Aoyama 1-chome, Minatoku, Tokyo 107, Japan
Part No. H5058710 Printed in Japan
US

Table of Contents
INTRODUCTION.........................................................................................1
WHAT DOES A FAX MACHINE DO?.........................................2
WHAT DOES THE PRINTER DO?..............................................2
SOME OF THE THINGS THAT THIS MACHINE CAN DO ........3
HOW TO USE THIS MANUAL.....................................................4
GENERAL PRECAUTIONS .........................................................5
GUIDE TO COMPONENTS.........................................................................9
OPERATION PANEL .................................................................10
FRONT VIEW ...............................................................................12
BASIC FAX OPERATION............................................................................13
SENDING IMMEDIATELY VS. SCANNING QUICKLY...............14
SENDING IMMEDIATELY (Immediate Transmission) ........................16
SCANNING QUICKLY (Memory Transmission).................................17
IF YOU MAKE A MISTAKE ........................................................19
POSSIBLE PROBLEMS...............................................................19
SENDING A PAGE WITH VERY FINE DETAIL..........................20
OTHER FEATURES FOR TRANSMISSION ...............................23
CHANGING TRANSMISSION MODE..........................................27
REDIALING...................................................................................28
CHOOSING THE RECEIVING MODES & HOW TO RECEIVE..30
RECEIVING FAX MESSAGES WHEN
THERE IS A PROBLEM ..............................................................35
MAKING TELEPHONE CALLS ...................................................37
ERASING & PRINTING STORED MESSAGES..........................40
COPYING ......................................................................................42
OTHER FAX FEATURES...............................................................................43
PROGRAMMING KEYSTROKES................................................44
SENDING CONFIDENTIAL MESSAGES ....................................47

RECEIVING CONFIDENTIAL MESSAGES ................................49
LOCKING INCOMING MESSAGES ...........................................52
FORWARDING MESSAGES .......................................................56
MULTI-COPY SETTING ..............................................................62
REVERSE ORDER PRINTING ...................................................65
PROTECTION AGAINST WRONG CONNECTIONS .................66
REJECTING MESSAGES FROM CERTAIN SENDERS............68
PROGRAMMING SPECIAL SENDERS .....................................73
WILD CARDS...............................................................................76
TONAL SIGNALS.........................................................................77
ECM (Error Correction Mode) AND PAGE RETRANSMISSION .....78
BATCH TRANSMISSION.............................................................79
CALLING TO REQUEST A MESSAGE (POLLING)..................81
COUNTERS..................................................................................88
RDS (Remote Diagnostic System) ......................................................89
AI SHORT PROTOCOL...............................................................90
USING THE PRINTER ..................................................................................91
SETTING UP THE PRINTER.......................................................92
USING THE PRINTER................................................................98
PRINTING THE SELF TESTS .....................................................101
USING THE PRINTER WITH YOUR SOFTWARE.....................105
USING THE OPERATION PANEL..............................................125
CUSTOMIZING THE PRINTER ...................................................128
CHANGING AN EMULATION SWITCH SETTING.....................135
REPORTS.....................................................................................................137
AUTOMATICALLY PRINTED REPORTS ...................................138
REPORTS YOU CAN PRINT OUT YOURSELF.........................143

MAINTAINING YOUR MACHINE..............................................................145
ADDING PAPER...........................................................................146
REPLACING THE INK CARTRIDGE...........................................147
CLEANING THE MACHINE .........................................................150
SOLVING PROBLEMS ................................................................................153
SDOCUMENT JAMS....................................................................154
COPY JAMS .................................................................................155
COMMUNICATION PROBLEMS .................................................158
OPERATING DIFFICULTIES .......................................................158
DISPLAYED ERROR MESSAGES..............................................162
ERROR CODES............................................................................164
TECHNICAL REFERENCE............................................................................167
ENTERING TELEPHONE NUMBERS.........................................168
STORING NAMES AND LABELS...............................................168
USER SWITCHES ........................................................................169
EMULATION SWITCHES FOR THE PRINTER ..........................176
DOING TWO THINGS AT ONCE (Dual Access) ............................180
LIMITS ON THE USE OF STORED TELEPHONE NUMBERS .181
DOCUMENT SPECIFICATIONS.................................................182
FAX SPECIFICATIONS................................................................184
PRINTER SPECIFICATIONS.......................................................185
APPENDIX A INSTALLING THE MACHINE & INITIAL SETTINGS ...............187
LOCATION....................................................................................188
INSTALLATION ............................................................................189
SOME ITEMS MUST BE PROGRAMMED FIRST......................197
STORING OFTEN USED NUMBERS..........................................210
OTHER ITEMS TO PROGRAM AT YOUR LEISURE.................221

APPENDIX B PRINTING IN COLOR...........................................................223
INTRODUCTION...........................................................................224
SELECTING THE PRINT MEDIA................................................224
UNDERSTANDING YOUR APPLICATION’S CAPABILITIES...225
COLOR AND PRINTING SPEEDS..............................................227
GLOSSARY..................................................................................226
FUNCTION LIST

WARNING: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Properly shielded and grounded cables and connectors must be used for
connection to host computer in order to meet FCC emission limits.
As an Energy Star Partner, we have determined that this fax
model meets Energy Star guidelines for energy efficiency.
This product was designed to reduce the environmental impact associated
with this fax equipment. This is accomplished by means of energy saving
features such as Low Power (Energy Saver) modes and Night Timer.
Please see applicable sections of operating manual for details.
Energy Saving Information

Notice about the Telephone Consumer Protection Act (Valid in the USA
only)
Attention Please!
The Telephone Consumer Protection Act of 1991 among other things
makes it unlawful for any person to send any message via a telephone
fax machine unless such message clearly contains in a margin at the top
or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the
business or other entity, or other individual sending the message and
the telephone number of the sending machine or such business, other
entity, or individual. This information is transmitted with your document
by the TTI (Transmit Terminal Identification) feature.
In order for you to meet the requirement, your machine must be
programmed by following the instructions in the accompanying Operation
Manual. In particular, please refer to the "General Precations" and/or
"Some Items Must be Programmed First" sections. Also refer to the TTI
(Transmit Terminal Identification) programming procedure to enter the
business identification and telephone number of the terminal or business.
Do not forget to set the date and time.
Thank you.

IMPORTANT SAFETY INSTRUCTIONS
1. Read all of these instructions.
2. Save these instructions for later use.
3. Follow all warnings and instructions marked on the product.
4. Unplug this product from the wall the outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand or table. The product may fall,
causing serious damage to the product or injuring the user.
7. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa,rug or other similar surface. This product should not be placed in a
built-in installation unless proper ventilation is provided.
8. This product should be operated from the type of power source indicated on the marking
label. If you are not sure of the type of power available, consult an authorised sales person
or your local power company.
9. This product is equipped with a 3-wire grounding type plug, a plug having a third
(grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your electrician to
replace your obsolete outlet. Do not defeat the purpose of the ground grounding type plug.
(This does not apply in countries in which the 2-wire, non-grounded type plug is used,)
10. Do not allow anything to rest on the power cord. Do not locate this product where persons
will walk on the cord.
11. If an extension cord is used with this product, make sure that the total of ampere ratings
of the products plugged into the extension cord does not exceed the extension cord
ampere rating. Also, make sure that the total of all products plugged into the wall outlet
does not exceed 15 amperes.
12. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.
13. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to qualified
service personnel.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often required extensive work
by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a
need for service.

INTRODUCTION
Thank you for purchasing this product. This compact machine is ideal for
small businesses and home office users. It is very easy to operate. Also, you
can get printouts from your computer just by entering printer mode. If you
install the optional color cartridge, you can get printouts in color. You will
soon become accustomed to its features and will be able to enjoy years of
service from it.
Your machine is equipped with a wide range of labor-saving and cost saving
features. Please keep this manual near the machine at all times.
INTRODUCTION
1

WHAT DOES A FAX MACHINE DO?
A fax machine scans your document and converts it into a series of black
and white dots (the number of dots there are across and down the page
depends on the resolution that you selected -refer to the specifications
section of this manual for details). This series of dots is transformed into an
electrical signal and sent out over the telephone line to the destination fax
machine.
The receiving fax machine reconstructs your document from the incoming
signal, and prints it.
If you are worried about whether the message arrived at the destination, you
can check a report called the TCR (Transaction Confirmation Report). When
you print this report, you can see the result of the most recent fax
communications made by your machine.
You can use your fax machine to send and receive many types of
documents, even photographs.
WHAT DOES THE PRINTER DO?
When you are in printer mode, you will be able to use the machine as a
desktop printer for your personal computer. To ensure that the printer can be
used with a wide range of application programs, emulation modes for
different printer types have been provided.
2

SOME OF THE THINGS THAT THIS MACHINE
CAN DO
This machine has many features. Here is a sample of what it can do.
See page 85
Polling Reception
Forwarding
See page 56
See page 18
Sending a Fax to More Than One Location
See page 23
Sending a Fax Later Authorized Reception
See page 70
See page 44
Programing Keystrokes
INTRODUCTION
3

HOW TO USE THIS MANUAL
This manual contains instructions on how to operate and take care of your
machine. Please keep it near the machine at all times.
Note that the external appearance of the machine in some illustrations may
differ slightly from the actual machine.
The manual consists of the following sections.
❐How to Use This Manual - This is the section that you are now reading.
It contains an overview of the manual.
❐General Precautions - This section lists precautions that you should
keep in mind when operating the machine. Read this section before you
begin to use your machine.
❐Guide to Components - This contains a diagram that shows where the
main components of your machine are situated. It also describes the
functions of the various buttons and indicators that are on your
machine’s operation panel.
❐Basic Fax Operation - This section describes the features and settings
that would normally be used on a daily basis.
❐Other Fax Features - This section explains how to take advantage of
the special features of your fax machine.
❐Using The Printer - This section explains how to use the machine as a
printer and take advantage of the printer features.
❐Reports - This section explains the reports that the machine generates:
When there are error codes or paper jams refer to this section (many
routine problems do not need to be solved by an experienced
technician).
❐Maintaining Your Machine - This section shows you what to do when
consumable supplies run out.
❐Solving Problems - For example when your machine cannot
communicate or there is a paper jam.
❐Technical Reference - Inputting characters, setting up the user
switches, specifications and other technical information.
❐Appendix A - The best place to install your machine is described here.
Please also refer to it when you plan to move the machine to another
location. It also explains the things you have to do before you can send
your fax message, and lists important features that will make faxing
more convenient.
❐Appendix B -Printing in color.
4

GENERAL PRECAUTIONS
WARNING : Do not attempt any maintenance or troubleshooting other
than that mentioned in this manual.
Pay attention to the following :
Power Supply
1. Power requirements:
115Vac, 60 Hz.
2. Insert the power plug securely into the
wall socket.
3. Make sure that the wall outlet is near
the machine and readily accessible.
4. Do not connect other equipment to the
same socket.
5. Do not step on or set anything on the
power cord.
6. Do not connect other equipment to the
same extension cord.
7. Be sure that the power cord is not in a
position where it could trip someone.
Grounding
Ground the machine and the lightning protection circuit in accordance with
the regulations. Do not ground to gas or water pipes, or to a telephone
ground plug. Proper grounding is to the ground terminal of the power outlet.
Be sure that the ground terminal of the power outlet is properly grounded.
The lightning protection circuit for the machine requires the machine to be
properly grounded. If proper grounding is provided, about 90% of lightning
damage can be prevented. For safety, be sure to connect the machine to a
three-prong grounded outlet.
INTRODUCTION
5

COLD WEATHER POWER-UP
Avoid raising the room temperature abruptly
when it is below 57°F , or condensation may
form inside the machine.
1. Raise the room temperature to 68°F at
less than 18°F per hour.
2. Wait for 30 to 60 minutes.
3. Turn the power on.
Do not use the machine near a humidifier.
THUNDERSTORMS
With proper grounding, about 90% of lightning
damage can be prevented. However, if
possible, during severe electric storms
disconnect the power cord and telephone line
cord.
NOTE: All fax messages stored in the
memory are erased if the power is switched
off for more than one hour.
PAPER PRECAUTIONS
The following list of precautions tells you how to store and handle your
printer paper.
Unused paper
❐Store in a dry, cool, dark place.
❐Do not store under uneven pressure.
❐Only use fresh unmarked paper.
Copies
❐Store in a dry, cool, dark place.
❐Do not use adhesives or writing materials containing alcohol or other
organic solvents.
❐Avoid contact with films or adhesive tapes containing plasticisers.
GENERAL PRECAUTIONS
6

❐Avoid contact with diazo photosensitive paper.
❐When a copy gets wet, dry it by wiping it gently with a soft cloth or tissue.
❐Do not scratch or rub it with hard materials.
❐Do not copy with a mercury lamp diazo copier.
❐Make a photocopy if the information is to be kept for a long time.
❐Do not store copies in vinyl file folders.
INK CARTRIDGES
❐Ink Cartridge Type 120 Black is recommended for the best black
performance. For color printing, Ink Cartridge Type 125 Color is
recommended.
❐Store in a cool, dark place.
❐Keep out of reach of children. The ink in the cartridge contains isopropyl
alcohol 67-63-0.
❐Never store where it may be exposed to heat.
❐Do not unpack a cartridge until you need to use it.
❐Do not touch the print head : This is a precision
component.
❐Do not lay heavy objects on the ink cartridge.
❐Do not remove the ink cartridge from the printer
unless you have to; ink inside the cartridge will dry
out and the cartridge will not disperse ink.
❐For best results, change the cartridge at least once a
year.
❐Do not attempt to refill ink cartridges. Printouts with
refilled cartridges may be of poor quality.
❐Do not disassemble ink cartridges. Ink may be spilled on your hands or
clothes.
❐Do not subject cartridges to shock or vibration; ink may spill out of the
cartridge.
❐Do not touch the aluminum plate on the cartridge.
❐Do not replace the protective seal and head cap.
❐If you unwrap a cartridge and do not install it, store it in the ink cartridge
container.
INTRODUCTION
GENERAL PRECAUTIONS
7

OPERATING PRECAUTIONS
❐Do not unplug the power cord while the machine is operating.
❐Do not overload the paper feed unit.
❐Keep corrosive liquids, such as acid, off the machine.
❐Do not touch copy paper if your fingers are wet or oily; fingerprints may
appear on the copy.
❐Do not let paper clips, staples or other small metal objects fall into the
machine.
❐Do not place beverages on or near the machine, they may spill on or
into it.
❐While the machine is in operation, do not unplug the power cord.
❐If you open the front cover, the machine does not stop printing at once.
Do not touch the inside of the machine while it is working.
❐Make sure the ink cartridge is in its home position.
❐After the cover has been open, the machine will automatically perform
print head cleaning.
GENERAL
❐Since some parts of the machine are supplied with high voltage, make
sure that you do not attempt any repairs or attempt to access any parts
of the machine except those described in this manual.
❐Do not modify or replace parts other than those mentioned in this
manual.
❐After unplugging the power cord, always wait for more than three
seconds before plugging it back in.
❐A lithium battery has been used in this machine to provide the maximum
storage life for your programmed data (such as Quick Dial keys and
Speed Dial codes). Your data will be saved for 5 years if you keep the
machine’s power on all the time.
❐Do not place the machine in direct sunlight.
❐Avoid prolonged or repeated contact with skin.
❐Cleanse skin thoroughly after contact, before breaks and meals, and at
the end of the work period.
❐Ink is readily removed from skin by waterless hand cleaners followed by
washing with soap and water.
❐Be careful not to get any ink on your clothing.
GENERAL PRECAUTIONS
8

GUIDE TO COMPONENTS
GUIDE TO
COMPONENTS
9