Ricoh Aficio AP3850C User manual

Setup Guide
For safety, please read this manual carefully before you use this product and keep it
handy for future reference.

Introduction
This manual describes detailed instructions on the operation and notes about the use of this machine.
To get maximum versatility from this machine all operators are requested to read this manual carefully
and follow the instructions. Please keep this manual in a handy place near the machine.
Power Source
120 V, 60 Hz, 10 A or more
Please be sure to connect the power cable to a power source as above.
Operator Safety:
This machine is considered a CDRH class I laser device, safe for office/ EDP use. The machine con-
tains 7 milliwatt, 645 - 660 nanometer wavelength, AlGaInp Laser Diode. Direct (or indirect reflected)
eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock
mechanisms have been designed to prevent any possible laser beam exposure to the operator.
Laser Safety:
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit
in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite
equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser
chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis
and laser subsystems to the factory or service depot when replacement or the optical subsystem is re-
quired.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be li-
able for direct, indirect, special, incidental, or consequential damages as a result of handling or oper-
ating the machine.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.
Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This
printer contains a laser beam generator and direct exposure to laser beams can cause permanent eye
damage.
Two kinds of size notation are employed in this manual. With this machine refer to the inch version.
For good copy quality, the supplier recommends that you use genuine toner from the supplier.
The supplier shall not be responsible for any damage or expense that might result from the use of parts
other than genuine parts from the supplier with your office products.

i
Trademarks
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technolo-
gy, Inc., All rights reserved.
Ethernet is a registered trademark of Xerox Corporation.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights in-
volved with those marks.
Notes:
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please con-
tact your local dealer.
Note
The proper names of the Windows operating systems are as follows:
•Microsoft
®Windows®95 operating system
•Microsoft
®Windows®98 operating system
•Microsoft
®Windows®Millennium Edition (Windows Me)
• The product names of Windows®2000 are as follows:
Microsoft®Windows®2000 Advanced Server
Microsoft®Windows®2000 Server
Microsoft®Windows®2000 Professional
• The product names of Windows®XP are as follows:
Microsoft®Windows®XP Professional
Microsoft®Windows®XP Home Edition
• The product names of Windows NT®4.0 are as follows:
Microsoft®Windows NT®Server 4.0
Microsoft®Windows NT®Workstation 4.0

ii
Safety Information
When using your equipment, the following safety precautions should always be
followed.
Safety During Operation
In this manual, the following important symbols are used:
RWARNING:
R
WARNING:
Indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
R
CAUTION:
Indicates a potentially hazardous situation which, if instructions are not
followed, may result in minor or moderate injury or damage to property.
•Confirm that the wall outlet is near the machine and freely accessible,
so that in event of an emergency, it can be unplugged easily.
•Disconnect the power plug (by pulling the plug, not the cable) if the
power cable or plug becomes frayed or damaged.
•To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this man-
ual.
•Turn off the power and disconnect the power plug (by pulling the
plug, not the cable) if any of the following conditions exist:
•You spill something into the equipment.
•You suspect that your equipment needs service or repair.
•Your equipment's cover has been damaged.
•Do not incinerate spilled toner or used toner. Toner dust is flammable
and might ignite when exposed to an open flame.
•Disposal should take place at an authorized dealer or appropriate col-
lection site.
•If you dispose of the used toner cartridges yourself, dispose of them
according to local regulations.

iii
RCAUTION:
•Protect the equipment from dampness or wet weather, such as rain, snow,
and so on.
•Unplug the power cable from the wall outlet before you move the equip-
ment. While moving the equipment, you should take care that the power ca-
ble will not be damaged under the equipment.
•When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable).
•Do not allow paper clips, staples, or other small metallic objects to fall in-
side the equipment.
•Do not eat or swallow toner.
•Keep toner (used or unused) and toner cartridge out of reach of children.
•For environmental reasons, do not dispose of the equipment or expended
supplies at a household waste collection point. Disposal should take place
at an authorized dealer or an appropriate collection site.
•Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.
•The inside of the machine becomes very hot. Do not touch the parts with a
label indicating a “hot surface”. Touching a “hot surface” could result in a
burn. (v: means "hot surface".)

iv
ENERGY STAR Program
❖
❖❖
❖Low-power Mode (Energy Saver mode)
This printer automatically lowers its power consumption 60 minutes after the
last operation has been completed. To exit Low-power (Energy Saver) mode,
press any key on the control panel.
❖
❖❖
❖Specifications
As an ENERGY STAR Partner, we have determined
that this machine model meets the ENERGY STAR
Guidelines for energy efficiency.
The ENERGY STAR Guidelines intend to establish an international energy-saving system for
developing and introducing energy-efficient office equipment to deal with environmental is-
sues, such as global warming.
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall
place the ENERGY STAR logo onto the machine model.
This product was designed to reduce the environmental impact associated with office equip-
ment by means of energy-saving features, such as Low-power mode.
Energy Saver mode Power Consumption 45 W or less
Default Time 60 minutes
Recovery Time 120 seconds or less

v
How to Read This Manual
Symbols
In this manual, the following symbols are used:
R
WARNING:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
R
CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, or data might be lost.
Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before op-
erating.
Note
This symbol indicates precautions for operation, or actions to take after misop-
eration.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[]
Keys that appear on the machine's panel display.
{}
Keys built into the control panel of the machine.

vi
TABLE OF CONTENTS
1.Getting Started
Features of this Printer .............................................................................. 1
Guide to the Printer.................................................................................... 2
Exterior: Front View........................................................................................ 2
Exterior: Rear View ........................................................................................ 3
Inside.............................................................................................................. 4
Control Panel ................................................................................................. 5
2.Setting Up
Where to Put the Printer ............................................................................ 7
Checking the Contents of the Box.......................................................... 10
Unpacking the Printer .............................................................................. 12
Installing the Fuser Oil Unit..................................................................... 14
Installing Options ..................................................................................... 17
How to Use the Screwdriver......................................................................... 19
Installing the Paper Feed Unit...................................................................... 20
Installing the Duplex Unit Type 3800C......................................................... 28
Installing the SR770 (2 Tray Finisher).......................................................... 34
Installing the Mail Bin Type 3800C (4-bin Mailbox)...................................... 40
Installing the Toner Cartridge ................................................................. 45
Loading Paper........................................................................................... 47
Loading Paper in Tray 1............................................................................... 47
Tray 2 (Standard), 500-sheet Paper Feed Unit, 1000-sheet Paper Feed Unit ... 48
2000-sheet Large Capacity Tray.................................................................. 52
Turning On/Off the Power ....................................................................... 53
Turning On the Power .................................................................................. 53
Turning Off the Power .................................................................................. 53
Selecting the Panel Display Language................................................... 54
Printing the Configuration Page ............................................................. 55
INDEX......................................................................................................... 56

1
1. Getting Started
Features of this Printer
❖
❖❖
❖High Productivity of 28 ppm in Full Color
This printer comes with a four-tandem engine which enables the high perfor-
mance output of 28 ppm (pages per minute) in full color. You can print con-
ference records, sales promotion ads, etc. in full color, as you would do with
a monochrome printer. The printer's monochrome speed of 38 ppm is equiv-
alent to that of a high-speed monochrome laser printer, enabling you to use
this printer as your high performance network printer for both color and
monochrome printing.
❖
❖❖
❖High Image Quality Output in True 1200 dpi
True 1200 dpi resolution makes it possible for this printer to output text doc-
uments, documents containing images that are read in with a digital camera
or scanner, and graphics in fine detail. This high resolution can be output at
the speed of 14 ppm.
❖
❖❖
❖Versatile Options with the New Generation Controller
With the new high-speed, 64-bit controller architecture, optimized for Win-
dows software, this printer can output at top speed. You can also use "Secure
Print", where the printer does not output unless a password is entered. This
printer answers the controller's needs that only a color printer can do.
❖
❖❖
❖First-of-its-Class Finisher
The first-of-its-class Finisher *1 is not only compatible with Duplex Print *2 and
electronic sort printing, but also corresponds to post process printing. High-
speed Duplex Print, stapling, punching, etc. can be done. The work flow of col-
or documents up until now can be vastly improved.
*1 Optional 2 Tray Finisher is required.
*2 Optional Duplex Unit is required.

Getting Started
2
1
Guide to the Printer
Exterior: Front View
1. Upper Cover
Remove to install the optional 4-bin Mail-
box.
2. Control Panel
Contains keys for printer operation and a
panel display that shows the printer sta-
tus.
⇒p.5 “Control Panel”
3. Front Cover
Open this cover when replacing the
Waste Toner Bottle, Development Unit or
Photoconductor Unit. A screwdriver is
attached to the front cover.
4. Power Switch
Use this switch to turn the power on and
off.
5. Tray 1
Loads up to 500 sheets of plain paper in
this tray for printing. Exclusive for A4 K
paper.
6. Tray 2
Loads up to 500 sheets of plain paper in
this tray for printing.
7. Standard Tray
Output is stacked here with the print side
down.
Note
❒If printed A3 short-edge feed or 11×17
short-edge feed papers fall off the
standard tray, raise the fence to pre-
vent them from falling.
11
12
1
2
3
4
5
6
8
7
1
0
9
13
14
15
ZDJX701cJ

Guide to the Printer
3
1
8. Upper Right Cover
Open this cover to replace toner car-
tridge.
9. Ventilator
This hole helps to keep components in-
side the printer from overheating. Do not
block or obstruct the ventilator. A mal-
function may occur due to overheating.
10. Parallel Port (IEEE 1284, ECP)
Use a parallel cable to connect the printer
to the host computer.
11. Ethernet Port
Use an network interface cable to connect
the printer to the network.
12. Bypass Tray Extension
Pull out this extension to load paper in
the bypass tray when its length is longer
than A4 L.
13. Bypass Tray
Use to print on thick paper, OHP trans-
parencies, custom size paper, as well as
plain paper. Up to 100 sheets of plain pa-
per can be loaded.
14. Ventilator
This hole helps to keep components in-
side the printer from overheating. Do not
block or obstruct the opening. A mal-
function may occur due to overheating.
15. Right Cover
Open this cover to remove misfed paper.
Exterior: Rear View
1. Ventilator and Dustproof Filter
This hole helps to keep components in-
side the printer from overheating. Do not
block or obstruct the ventilator. A mal-
function may occur due to overheating.
Remove the ventilator to replace the in-
ternal dustproof filter.
2. Connector
Connect the main power cable, cables
from options, etc. to the appropriate port.
3. Duplex Unit Port
Connect the cable for the Duplex Rever-
sal Unit to this port.
4. 4-bin Mailbox/2 Tray Finisher
Port
Connect the cable for the 4-bin Mailbox
or the 2 Tray Finisher to this port.
5. Power Port
Connect the power cable to this port and
the other cable end to the wall outlet.
6. Upper Left Cover
Open this cover to remove misfed paper
or when replacing the Fusing Unit.
1
2
3
4
5
6
7
8
ZDJX702J

Getting Started
4
1
7. External Tray
Printed output is stacked here with the
print side up.
8. Ventilators
These holes help to keep components in-
side the printer from overheating. Do not
block or obstruct the ventilators. A mal-
function may occur due to overheating.
Inside
1. Fusing Unit
Fuses the image on paper.
When "Replace Fusing Unit (Type C)" ap-
pears on the panel display, replace this
unit.
2. Fuser Oil Unit
Attach to the Fusing Unit.
When "Replace Fuser Oil Unit (TypeG)"
appears on the panel display, replace this
unit.
3. Waste Toner Bottle
Collects toner that is wasted during
printing.
When "Replace Waste Toner (Type E)"
appears on the panel display, replace
with a new waste toner bottle.
4. Toner Cartridge
Loads from the printer rear in the order
of magenta (M), cyan (C), yellow (Y), and
black (K).
When "Add Toner: color" appears on the
panel display, replace the appropriate
toner cartridge.
5. Photoconductor Unit
The printer comes with one black Photo-
conductor Unit and three color (yellow,
cyan, magenta) Photoconductor Units.
When "Replace Color PCU (Type A)" ap-
pears on the panel display, replace the
three color Photoconductor Units.
When "Replace Black PCU (Type F)" ap-
pears on the panel display, replace the
black Photoconductor Unit.
6. Development Unit
The printer comes with one black Devel-
opment Unit and three color (yellow, cy-
an, magenta) Development Units.
When "Replace Color Dev. Unit(TypeB)"
appears on the panel display, replace the
three color Development Units.
When "Replace Black Dev. Unit(TypeD)"
appears on the panel display, replace the
black Development Unit.
7. Inner Cover
Open this cover when replacing the Pho-
toconductor Unit or Development Unit.
1
2
3
4
5
6
7

Guide to the Printer
5
1
Control Panel
1. Panel display
Shows the current status of the printer
and error messages.
2. {
{{
{Cancel}
}}
}key
Press this key to return to the "Ready"
condition on the panel display.
When the printer is online, press this key
to cancel any ongoing print job.
3. {
{{
{On Line}
}}
}key
Indicates whether the printer is online or
offline.
Press this key to switch between online
and offline.
When the lamp is lit, the printer is online,
enabling data reception from the host
computer.
When the lamp is off, the printer is of-
fline, disabling data reception from the
host computer.
Press this key to return to the ready con-
dition.
4. {
{{
{Enter}
}}
}key
Press this key to execute menu items se-
lected on the panel display.
Press this key to force the printer to print
the data received in the online status
when the paper size or type dose not
match with the actual set size or type.
5. {
{{
{Menu}
}}
}key
Press this key to make and check the cur-
rent printer settings.
6. Power indicator
Power indicator is on while the power
switch is on. Power indicator is off when
the power is turned off or while the print-
er is in Energy Saver mode.
7. Error indicator
Blinks or lights up whenever any printer
error occurs. However, turns off in the
Energy Saver mode.
8. Data In indicator
Blinks while the printer is receiving data
from a computer. Data In indicator is on
if there is data to be printed.
9. {
{{
{W
WW
W}
}}
}, {
{{
{V
VV
V}
}}
}keys
The {
{{
{W
WW
W}
}}
}key advances the cursor in text
entry screens. The {
{{
{V
VV
V}
}}
}key backspaces or
deletes.
10. {
{{
{U
UU
U}
}}
}, {
{{
{T
TT
T}
}}
}Keys
Use these keys to scroll a list of options
or, in text entry, scroll individual charac-
ters.

Getting Started
6
1

7
2. Setting Up
Where to Put the Printer
The printer's location should be carefully chosen because environmental condi-
tions greatly affect its performance.
R
WARNING:
R
CAUTION:
•Confirm that the wall outlet is near the machine and freely accessi-
ble, so that in the event of an emergency, it can be easily un-
plugged.
•Only connect the machine to the power source described on this
sheet.
•Avoid multi-wiring.
•Do not damage, break or make any modifications to the power ca-
ble. Do not place heavy objects on it, pull it hard or bend it more
than necessary. These actions could damage the cable. A frayed or
damaged cable might cause an electrical and fire hazard.
•Do not handle the plug with wet hands. Doing this might cause an elec-
trical shock.
•Keep the machine in an area that is within optimum environmental con-
ditions. Operating the machine in an environment that is outside the rec-
ommended ranges of humidity and temperature can cause an electrical
or fire hazard. Keep the area around the socket free of dust. Accumulat-
ed dust can become an electrical or fire hazard.
•Place the machine on a strong and level surface. Otherwise, the ma-
chine might fall and injure someone.
•If you use the machine in a confined space, confirm there is a continuous
air turnover.

Setting Up
8
2
❖
❖❖
❖Space Required for Installation
Leave enough space around the printer. This space is necessary to operate the
printer. The recommended (or minimum) space requirements are as follows:
A: 46 cm (19 inch) or more
B: 10 cm (4 inch) or more
C: 55 cm (22 inch) or more
D: 70 cm (28 inch) or more
❖
❖❖
❖Optimum Environmental Conditions
Possible and recommended temperature and humidity ranges are as follows:
•White area: Possible operation Range
•Gray area: Recommended Range
ZDJX005J
B
AC
D
50°F 80% 80.6°F 80%
77°F
70%
77°F
30%
89.6°F
54%
89.6°F 15%
50°F 15%
59°F
30%
59°F
70%
80
60
40
20
50 80 90
60 70
%RH
°F

Where to Put the Printer
9
2
Note
❒The machine must be level within 5 mm, 0.2" both front to rear and left to
right.
❒To avoid possible build-up of ozone, locate this machine in a large well
ventilated room that has an air turnover of more than 30 m3/hr/person.
❒When you use this machine for a long time in a confined space without
good ventilation, you may detect an odd smell. To keep the workplace
comfortable, we recommend that you keep it well ventilated.
❖
❖❖
❖Environments to Avoid
Important
❒Locations exposed to direct sunlight or strong light
❒Dusty areas
❒Areas with corrosive gases
❒Areas excessively cold, hot, or humid
❒Locations near an air conditioner or humidifier
❒Locations near other electronic equipment
❒Locations where the printer might be subjected to frequent strong vibra-
tion
❖
❖❖
❖Power Source
Connect the power cable to a power source with the following specifications:
•120 V, 60 Hz, 10 A or more

Setting Up
10
2
Checking the Contents of the Box
A
AA
ACheck the contents of the box for the following items.
For missing items, contact your sales or service representative.
❖
❖❖
❖Manuals and CD-ROMs
Description form
Manuals for this Printer
Getting Started
Configuration Guide
Setup Guide (This manual)
Maintenance Guide
CD-ROM "Fiery 3850C User Software"
CD-ROM "Fiery 3850C Operating Instructions"
CD-ROM "Fiery 3850C Network Utilities"
❖
❖❖
❖Parts
External Tray
Power Cable
Ferrite Core
Fuser Oil Unit

Checking the Contents of the Box
11
2
Black Toner Cartridge (K)
Magenta (M), Cyan (C), Yellow (Y) Toner Cartridges
Paper Feed Unit Labels
Additional Documentations
Note
❒This package does not include an interface cable. Please purchase one for
use with your host computer.

Setting Up
12
2
Unpacking the Printer
A
AA
ARemove the adhesive tape on the
printer body. Remove the card-
board that is taped to the Stan-
dard Tray.
B
BB
BOpen Tray 1.
C
CC
CRemove the adhesive tape and
sheet of paper.
D
DD
DClose Tray 1 slowly.
E
EE
EOpen Tray 2.
F
FF
FRemove the adhesive tape and
sheet of paper.
G
GG
GClose Tray 2 slowly.
H
HH
HOpen the front cover slowly by
pulling down from the two areas
on the left and right.
Important
❒Do not place objects on the
opened front cover.
ZDJH001J
ZDJH003J
ZDJH004J
ZDJH005J
ZDJH006J
ZDJH007J