Ricoh 132 MF User manual

User's Guide
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

TABLE OF CONTENTS
How to Find Information about Operations and Troubleshooting...............................................................11
Operating Manual (Printed)....................................................................................................................... 11
Operating Manual (Digital Format)........................................................................................................... 11
How to Read This Manual...............................................................................................................................12
Introduction...................................................................................................................................................12
Symbols Used in This Manual.....................................................................................................................12
Disclaimer.....................................................................................................................................................12
Notes............................................................................................................................................................ 12
Note to Administrator.................................................................................................................................. 13
List of Option................................................................................................................................................ 14
About IP Address......................................................................................................................................... 14
Supplied Items.................................................................................................................................................. 15
1. Guide to the Machine
Guide to Components......................................................................................................................................17
Exterior..........................................................................................................................................................17
Interior...........................................................................................................................................................19
Control Panel................................................................................................................................................20
Installing Option...............................................................................................................................................22
Attaching Paper Feed Unit.......................................................................................................................... 22
Installing the Wireless LAN option............................................................................................................. 23
How to Use the [Home] Screen...................................................................................................................... 25
Displaying the [Home] Screen....................................................................................................................25
How to Use the [Home] Screen..................................................................................................................25
Customizing the [Home] Screen..................................................................................................................... 28
How to Customize the [Home] Screen.......................................................................................................28
Adding to the [Home] Screen Shortcuts to Favorite Items........................................................................ 28
Changing the Order of Icons on the [Home] Screen................................................................................28
Deleting an Icon on the [Home] Screen.....................................................................................................29
Registering Frequently Used Functions........................................................................................................... 30
Registering Functions in a Favorite Item..................................................................................................... 30
Recalling a Favorite Item.............................................................................................................................31
Deleting a Favorite Item.............................................................................................................................. 32
Displaying Frequently Used Modes Preferentially........................................................................................ 33
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Multi-access......................................................................................................................................................34
About Operation Tools.................................................................................................................................... 38
Entering Characters..........................................................................................................................................40
Character Entry Display.............................................................................................................................. 40
Available Characters...................................................................................................................................41
Entering Text.................................................................................................................................................41
2. Paper Specifications and Adding Paper
Workflow for Loading Paper and Configuring Paper Sizes and Types...................................................... 43
Loading Paper.................................................................................................................................................. 44
Loading Paper into Tray1 and 2................................................................................................................ 44
Loading Paper into Bypass Tray................................................................................................................. 48
Loading Envelopes.......................................................................................................................................49
Specifying Paper Type and Paper Size Using the Control Panel.................................................................52
Specifying the Paper Type.......................................................................................................................... 52
Specifying the Standard Paper Size...........................................................................................................53
Specifying a Custom Paper Size................................................................................................................ 53
Specifying Paper Type and Paper Size Using Smart Organizing Monitor.................................................55
Specifying a Custom Paper Size................................................................................................................ 56
Specifying Paper Type and Paper Size Using Web Image Monitor...........................................................57
Specifying a Custom Paper Size................................................................................................................ 57
Specifying Paper Type and Paper Size Using the Printer Driver..................................................................58
When Using Windows................................................................................................................................ 58
When Using macOS....................................................................................................................................59
Supported Paper.............................................................................................................................................. 61
Specifications of Paper Types.....................................................................................................................64
Non-Recommended Paper Types.............................................................................................................. 71
Paper Storage.............................................................................................................................................. 72
Print Area......................................................................................................................................................72
Placing Originals..............................................................................................................................................76
Placing Originals on the Exposure Glass...................................................................................................76
Placing Originals in the Auto Document Feeder....................................................................................... 76
About Originals............................................................................................................................................77
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3. Printing Documents
What You Can Do with the Printer Function...................................................................................................81
Configuring Option Settings for the Printer.................................................................................................... 82
Conditions for Bidirectional Communication.............................................................................................82
If Bidirectional Communication is Disabled............................................................................................... 82
Displaying the Printing Preferences Dialog Box.............................................................................................84
Displaying the Printing Preferences Dialog Box from the [Start] Menu................................................... 84
Displaying the Printing Preferences Dialog Box in an Application.......................................................... 84
Basic Operation of Printing............................................................................................................................. 86
When Using Windows................................................................................................................................ 86
When Using macOS....................................................................................................................................87
If a Paper Mismatch Occurs....................................................................................................................... 88
Canceling a Print Job...................................................................................................................................88
Printing Confidential Documents..................................................................................................................... 90
Storing a Locked Print file............................................................................................................................90
Printing a Locked Print file............................................................................................................................91
Deleting a Locked Print file..........................................................................................................................92
Using Various Print Functions...........................................................................................................................94
Print Quality Functions................................................................................................................................. 94
Print Output Functions..................................................................................................................................95
4. Copying Originals
What You Can Do with the Copier Function..................................................................................................97
Copier Mode Screen.......................................................................................................................................98
Basic Operation of Copying.........................................................................................................................100
Canceling a Copy.....................................................................................................................................101
Making Enlarged or Reduced Copies......................................................................................................... 103
Specifying Reduce/Enlarge.....................................................................................................................103
Copying Single-Sided Originals with 2-Sided and Combined Printing....................................................105
Specifying Combined and 2-sided Copies.............................................................................................108
Copying 2-Sided Originals with 2-Sided and Combined Printing............................................................110
Duplex Copying Using the ADF............................................................................................................... 111
Duplex Copying Manually Using the Exposure Glass...........................................................................112
Copying an ID Card......................................................................................................................................114
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Specifying Scan Settings for Copying..........................................................................................................117
Adjusting Image Density........................................................................................................................... 117
Selecting the Document Type According to Original.............................................................................117
5. Scanning Originals
What You Can Do with the Scanner Function.............................................................................................119
Scanner Mode Screen.................................................................................................................................. 121
Preparation for Registering Scan Destinations (Scan to Folder)................................................................ 123
Printing the Check Sheet.......................................................................................................................123
Checking the User Name and Computer Name................................................................................124
Creating a Shared Folder on a Computer..........................................................................................126
Specifying Access Privileges for the Created Shared Folder............................................................ 128
Preparation for Registering Scan Destinations (Scan to E-mail)................................................................ 129
Configuring SMTP and DNS Settings..................................................................................................129
Preparation for Registering Scan Destinations (Scan to FTP)..................................................................... 131
Checking the FTP Server Address........................................................................................................131
Registering Scan Destinations.......................................................................................................................132
Modifying Scan Destinations....................................................................................................................138
Deleting Scan Destinations....................................................................................................................... 138
Basic Procedures for Sending Scan Files.....................................................................................................140
Specifying the Scan Destination Using [Resend].........................................................................................142
Basic Procedures for Saving Scan Files on a USB Flash Memory Device................................................ 143
Scanning from Smart Organizing Monitor..................................................................................................146
Scanner Settings You Can Configure for Smart Organizing Monitor.................................................. 147
Basic Operation for TWAIN Scanning........................................................................................................150
Using TWAIN scanner..............................................................................................................................150
TWAIN scanning.......................................................................................................................................150
Settings you can configure in the TWAIN dialog box........................................................................... 151
Basic Operation for WIA Scanning............................................................................................................. 153
Basic Operation for ICA Scanning...............................................................................................................154
Installing the ICA Driver............................................................................................................................ 154
Using ICA Scanner....................................................................................................................................154
ICA Scanning.............................................................................................................................................154
Settings you can configure in the ICA dialog box..................................................................................155
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About SANE Scanning..................................................................................................................................157
Specifying Scan Settings for Scanning........................................................................................................ 158
Specifying the Scanning Size According to the Size of the Original....................................................158
Adjusting Image Density........................................................................................................................... 159
Specifying Resolution................................................................................................................................160
6. Sending and Receiving a Fax
What You Can Do with the Fax Function.....................................................................................................163
Fax Setting Workflows.................................................................................................................................. 164
Fax Mode Screen.......................................................................................................................................... 165
Registering Fax Destinations......................................................................................................................... 167
Registering Fax Destinations Using the Control Panel............................................................................167
Registering Fax Destinations Using Web Image Monitor...................................................................... 169
Preventing Transmission to the Wrong Destination.................................................................................171
Sending a Fax................................................................................................................................................172
Selecting Transmission Mode...................................................................................................................172
Internet Fax Transmission..........................................................................................................................173
Basic Operation for Sending a Fax......................................................................................................... 174
Canceling a Transmission......................................................................................................................... 176
Specifying the Fax Destination................................................................................................................. 178
Useful Sending Functions..........................................................................................................................181
Specifying Scan Settings for Faxing........................................................................................................ 184
Using the Fax Function from a Computer (LAN-Fax)..................................................................................186
Basic Operation for Sending Faxes from a Computer...........................................................................186
Configuring Transmission Settings............................................................................................................188
Configuring the LAN-Fax Address Book................................................................................................. 188
Editing a Fax Cover Sheet........................................................................................................................ 191
Receiving a Fax..............................................................................................................................................192
Selecting Reception Mode....................................................................................................................... 192
Receiving an Internet Fax..........................................................................................................................196
Forwarding or Storing Faxes in Memory................................................................................................ 198
Receiving or Rejecting Faxes from Special Senders...............................................................................202
Lists/Reports Related to Fax......................................................................................................................... 205
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7. Configuring the Machine Using the Control Panel
Basic Operation.............................................................................................................................................207
Menu Chart.................................................................................................................................................... 208
Copier Features Settings............................................................................................................................... 209
Scanner Features Settings............................................................................................................................. 214
Fax Features Settings.....................................................................................................................................217
Address Book Settings...................................................................................................................................226
System Settings...............................................................................................................................................227
Printer Features Settings.................................................................................................................................232
Paper Settings................................................................................................................................................ 236
Administrator Tools Settings..........................................................................................................................241
Printing Lists/Reports..................................................................................................................................... 249
Printing the Configuration Page................................................................................................................249
Configuration Page................................................................................................................................... 249
Types of Lists/Reports............................................................................................................................... 250
Network Settings............................................................................................................................................252
8. Configuring the Machine Using Utilities
Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor...................... 257
Using Web Image Monitor...........................................................................................................................258
Displaying Top Page..................................................................................................................................... 259
Changing the Interface Language........................................................................................................... 260
Checking the System Information................................................................................................................. 261
Status Tab...................................................................................................................................................261
Counter Tab............................................................................................................................................... 262
Machine Information Tab......................................................................................................................... 263
Configuring the System Settings................................................................................................................... 264
Sound Volume Adjustment Tab................................................................................................................ 264
Tray Paper Settings Tab............................................................................................................................ 264
Copier Tab.................................................................................................................................................267
Fax Tab.......................................................................................................................................................267
Priority Tray Tab.........................................................................................................................................270
Toner Management Tab........................................................................................................................... 271
Interface Tab..............................................................................................................................................271
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Registering Destinations................................................................................................................................ 272
Registering Fax Special Senders.................................................................................................................. 273
Restricting Machine Functions According to User.......................................................................................274
Enabling the User Restriction Settings......................................................................................................274
When Machine Functions are Restricted..................................................................................................... 278
Configuring the Network Settings................................................................................................................ 280
Network Status Tab...................................................................................................................................280
IPv6 Configuration Tab.............................................................................................................................281
Network Application Tab......................................................................................................................... 282
TLS Security Tab........................................................................................................................................ 283
DNS Tab.................................................................................................................................................... 284
Auto E-mail Notification Tab.................................................................................................................... 285
SNMPv1/v2 Tab...................................................................................................................................... 285
SNMPv3 Tab.............................................................................................................................................287
SMTP Tab...................................................................................................................................................289
POP3 Tab...................................................................................................................................................290
Internet Fax Tab.........................................................................................................................................291
Wireless Tab.............................................................................................................................................. 292
Certificate Tab........................................................................................................................................... 294
Configuring the IPsec Settings.......................................................................................................................297
IPsec Global Settings Tab.........................................................................................................................297
IPsec Policy List Tab...................................................................................................................................297
Printing Lists/Reports..................................................................................................................................... 301
Configuring the Administrator Settings.........................................................................................................302
Administrator Tab...................................................................................................................................... 302
Reset Settings Tab......................................................................................................................................302
Backup Setting Tab................................................................................................................................... 303
Restore Setting Tab....................................................................................................................................304
Set Date/Time Tab....................................................................................................................................305
Energy Saver Mode Tab.......................................................................................................................... 305
PCL6 Mode................................................................................................................................................306
Using Smart Organizing Monitor.................................................................................................................307
Displaying the Smart Organizing Monitor Dialog................................................................................. 307
7

Checking the Status Information...............................................................................................................307
Configuring the Machine Settings............................................................................................................308
Printing the Configuration Page................................................................................................................310
Configuration Page................................................................................................................................... 310
Types of Lists/Reports............................................................................................................................... 311
9. Maintaining the Machine
Replacing the Print Cartridge........................................................................................................................313
Cautions When Cleaning..............................................................................................................................317
Cleaning the Friction Pad and Paper Feed Roller....................................................................................... 318
Cleaning the Exposure Glass........................................................................................................................320
Cleaning the Auto Document Feeder...........................................................................................................321
Moving and Transporting the Machine....................................................................................................... 322
Disposal......................................................................................................................................................323
Where to Inquire....................................................................................................................................... 323
10. Troubleshooting
Error and Status Messages on the Screen...................................................................................................325
Panel Indicator...............................................................................................................................................333
Error and Status Messages Appear on Smart Organizing Monitor..........................................................334
Removing Paper Jams....................................................................................................................................336
Removing Printing Jams.............................................................................................................................336
Removing Scanning Jams......................................................................................................................... 346
When You Cannot Print Test Page............................................................................................................... 348
Paper Feed Problems.....................................................................................................................................349
Print Quality Problems................................................................................................................................... 352
Checking the Condition of the Machine..................................................................................................352
Checking the Printer Driver Settings.........................................................................................................353
Printer Problems............................................................................................................................................. 355
When You Cannot Print Properly............................................................................................................. 355
When You Cannot Print Clearly...............................................................................................................357
When Paper Is Not Fed or Ejected Properly...........................................................................................359
Other Printing Problems............................................................................................................................ 360
Copier Problems............................................................................................................................................ 361
When You Cannot Make Clear Copies..................................................................................................361
8

When You Cannot Make Copies as Wanted.........................................................................................362
Scanner Problems.......................................................................................................................................... 363
When You Cannot Browse the Network to Send a Scan File............................................................... 363
When Scanning Is Not Done As Expected............................................................................................. 363
Fax Problems..................................................................................................................................................364
When You Cannot Send or Receive Fax Messages As Wanted.......................................................... 364
When an Error Is Notified via a Report or E-mail...................................................................................367
Error Code................................................................................................................................................. 369
Common Problems.........................................................................................................................................374
11. Configuring Network Settings
Installing Smart Organizing Monitor When Using macOS....................................................................... 377
Connecting the Machine to a Wired Network........................................................................................... 378
Configuring the IPv4 Setting.....................................................................................................................378
Configuring the IPv6 setting......................................................................................................................378
Connecting the Machine to a Wireless Network........................................................................................380
Using the Wi-Fi Setup Wizard................................................................................................................. 380
Using the WPS Button............................................................................................................................... 381
Using a PIN Code..................................................................................................................................... 383
12. Appendix
Transmission Using IPsec...............................................................................................................................385
Encryption and Authentication by IPsec.................................................................................................. 385
Security Association.................................................................................................................................. 386
Encryption Key Exchange Settings Configuration Flow......................................................................... 387
Specifying Encryption Key Exchange Settings........................................................................................387
Specifying IPsec Settings on the Computer............................................................................................. 388
Enabling and Disabling IPsec Using the Control Panel..........................................................................390
Notes about the Toner...................................................................................................................................391
Specifications of the Machine...................................................................................................................... 392
General Function Specifications.............................................................................................................. 392
Printer Function Specifications..................................................................................................................393
Copier Function Specifications.................................................................................................................394
Scanner Function Specifications...............................................................................................................394
Fax Function Specifications...................................................................................................................... 396
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Paper Feed Unit PB1130..........................................................................................................................398
Consumables..................................................................................................................................................400
Print Cartridge............................................................................................................................................400
Information for This Machine........................................................................................................................401
Notes to Users in the State of California (Notes to Users in USA)........................................................ 401
Notes to Users in the United States of America...................................................................................... 401
Notes to Canadian Users regarding Facsimile Unit...............................................................................403
Remarques à l'attention des utilisateurs canadiens.................................................................................403
ENERGY STAR Program........................................................................................................................... 404
Saving Energy............................................................................................................................................404
Trademarks.....................................................................................................................................................406
INDEX...........................................................................................................................................................409
10

How to Find Information about Operations
and Troubleshooting
You can find support information about operating the machine and troubleshooting in the Operating
Manual (printed), Operating Manual (digital format), and Help (online).
Operating Manual (Printed)
The following manuals are provided with this machine.
Safety Information
This manual explains the safety precautions that should be followed when using the machine. Be
sure to read this manual before using the machine.
Setup Guide
This manual explains how to set up the machine. It also explains how to remove the machine from
the packaging and how to connect it to a computer.
Operating Manual (Digital Format)
Operating manuals can be viewed from Ricoh's website.
Viewing from a web browser
Access the Internet from a web browser.
Confirm that the computer or the machine is connected to the network.
Download the operating manuals from https://www.pfu-us.ricoh.com/support/warranties-
manuals-datasheets.
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How to Read This Manual
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Symbols Used in This Manual
This manual uses the following symbols:
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the product's functions and instructions on resolving user errors.
[ ]
Indicates the names of keys on the machine's display or control panels.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Notes
Contents of this manual are subject to change without prior notice.
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The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
Some illustrations in this manual might be slightly different from the machine.
Note to Administrator
Password
Certain configurations of this machine can be password-protected to prevent unauthorized modifications
by others.
The following are the passwords that must be specified by the administrator during the Initial Setup,
which are required after turning on the machine for the first time. For details, see Setup Guide.
•Panel Admin. Tools Lock
This is the password for access to [Address Book], [Network Settings], and [Administrator Tools] on
the control panel menu.
This can be changed in [Admin. Tools Lock], located in [Administrator Tools]. See page 241
"Administrator Tools Settings".
•Panel RX File Password Setting
This is the password for access to [Rx File] on the fax mode screen.
This can be changed in [RX File Password Setting], located in [Administrator Tools]. See page 241
"Administrator Tools Settings".
•Webpage Administrator Password
This is the password to configure [System Settings], [Quick Dial Destination], [Scan Destination],
[Fax Speed Dial Destination], [Special Sender], [Restrict Available Functions], [Network Settings],
[IPsec Settings], and [Administrator Tools] on the Web Image Monitor.
This can be changed in [Administrator Settings] on the Web Image Monitor. See page 302
"Configuring the Administrator Settings".
•FTP Password
This is the password for access to the FTP server for operations such as printing via FTP and
firmware updates.
This can be changed in [Network Print Setting] on the Web Image Monitor. See page 280
"Configuring the Network Settings".
Note that these passwords will be cleared if the settings are reset. For the default password, see the
applicable settings.
13

User restriction
You can restrict the use of certain functions of this machine to users with proper authentication.
Using Web Image Monitor, you can select the functions you want to restrict, and register the users who
can use that function upon authentication.
• For details about creating passwords and configuring the user restriction settings, see page 274
"Restricting Machine Functions According to User".
List of Option
Option List Referred to as
Paper Feed Unit PB1130 Paper feed unit
IEEE 802.11 Interface Unit Type P16 Wireless LAN option
• If Paper feed unit is attached, "Tray 2" appears on the machine's control panel.
About IP Address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
14

Supplied Items
Open the box and take out all supplied items. Check that all the following items are present:
• Power cord
• Modular cable
• Starter cartridge
• Safety Information
• Setup Guide
• About Open Source Software License
• Sheet - EULA (End User License Agreement)
15

16

1. Guide to the Machine
This chapter describes preparations for using the machine and its operating instructions.
Guide to Components
This section introduces the names of the various parts on the front and rear side of the machine and
outlines their functions.
Exterior
16
12
15
12
17
18
19
20
21 34
8
7
5
6
9
13
14 1112 10
No. Name Description
1 Control Panel Contains a screen and keys for machine control.
2 ADF Cover Open this cover to remove originals jammed in the ADF.
17

No. Name Description
3 Input Tray for the ADF Place stacks of originals here. They will feed in
automatically. This tray can hold up to 35 sheets of
plain paper.
4 Auto Document Feeder
(Exposure Glass Cover)
The ADF is integrated with the exposure glass cover.
Open this cover to place originals on the exposure
glass.
5 External Telephone Connector For connecting an external telephone.
6 G3 (analog) Line Interface
Connector
For connecting a telephone line.
7 USB Port for wireless LAN option Insert the wireless LAN option to connect with a wireless
LAN when the machine's power is turned off.
8 USB Port For connecting the machine to a computer using a USB
cable.
9 Ethernet Port For connecting the machine to the network using a
network interface cable.
10 Tray 1 Rear Cover This cover opens when you load paper longer than A4
in Tray 1.
11 Rear Cover Open this cover to remove jammed paper or to lower
the levers inside before printing on envelopes.
12 Side Fence Adjust this fence to the paper size.
13 Bypass Tray This tray can hold up to 50 sheets of plain paper.
14 Tray 1 This tray can hold up to 250 sheets of plain paper.
15 End Fence Adjust this fence to the paper size.
16 Front Cover Open this cover to replace the print cartridge or remove
jammed paper.
17 USB Flash Disk Port Insert a USB flash memory device to store scanned files
using the Scan to USB function.
18 Standard Tray Printed paper is output here. Up to 50 sheets of plain
paper can be stacked here.
19 Stop Fence Raise this fence to prevent paper from falling off.
1. Guide to the Machine
18