Ricoh M040 Manual

1
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 1
M040/M041
Service Training
Product Overview
MD-P1b / MD-P1c
C311N / C312DN
Version - 1.0
Most recently updated November 6th, 2008
Presentation edited/compiled by:
Ron Faxon
[email protected]

2
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 2
Training Material Outline - 1/2
This training material consists of the following:
Product Overview
» Basic introduction to this machine, including Target User
information and Product Positioning information.
Installation
» Installation procedures are gone over. Note that this and every
section should be looked at in conjunction with Operating
Instructions (OI) and the service manual (FSM - Field Service
Manual), as well as any other relevant documentation.
Service Mode
» Entering Service Mode, etc., is covered.
Updating the Firmware
» Firmware update procedures and cautions are gone over.
Maintenance
» Maintenance procedures gone over
OI – Operator's Instruction
FSM – Field Service Manual

3
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 3
Training Material Outline - 2/2
Machine Overview
» Specifications, Optional Equipment, various mechanical
procedures covered.
Laser Exposure
» Laser unit parts, optical path, etc. covered.
AIO (All-In-One) Cartridge
» Detailed explanation of how the AIO cartridge works.
Paper Feed
» Paper feed details (one-sided output, duplex, etc.)
Image Transfer
» Color image transfer process
Fusing
» New type belt-fusing is explained
Optional Paper Tray Unit
» Optional Paper Tray unit explained
Trouble-Shooting
AIO – All-In-One cartridge

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RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 4
Target User
SMA (Super Major Account):
Mixture of G-P2, MD-P1, and PE-P1
MA (Major Account) - MD-P1:
Replaces old four-pass CLP (Color Laser Printer) with higher spec design
Replaces compact 16-25ppm B&W printer with compact and economical CLP.
Replaces combination of B&W and CLP printers with one machine.
SMB (Small Business) - PE-P1:
Replaces B&W and inkjet printers with one CLP printer.
Also suitable for personal office and personal use in office cubicle.
Unit price
CPP
High
Low
High
Low
G-P2
MD-P1 Ar-P2
SMA – Super Major Account
MA – Major Account
SMB – Small Business

5
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 5
Product Positioning
Price
The MD-P1 falls between the AR-P2 and the G-P2
Performance
The MD-P1 falls between the AR-P2 and the G-P2
MD-P1 Sales Points:
Machine compactness
Reasonably low TCO
Workgroup use
.

6
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 6
The Machine
This is how
the machine
looks.
There is also an
optional Paper Tray
which goes under the
machine (not shown
here).
More on the Machine
The picture shows the machine without the optional paper tray units
attached. Do a full circle check of the machine and locate the various
sockets, handles, peripheral units and operation panel.
The standard paper tray unit and the output tray both have a 500 sheet
capacity.
The machine has a 1-tray optional paper feed bank, which holds 500 sheets
of paper.
The by-pass tray can hold 100 sheets.

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RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 7
Operation Panel
Go to the machine and have a look at the operation panel and
familiarize yourself with the various keys.
The recommended 70 cm front space is to allow sufficient space for the paper
tray to be pulled out. Note that additional front space is required to allow
operators room to stand in front of the machine.

8
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 8
M040/M041
Service Training
Installation
.

9
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 9
Space
Requirements
.

10
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 10
As shown in the illustrations, be sure to carefully remove all
strips of tape from each of the four AIO cartridges.
Move each AIO cartridge from side-to-side to evenly distribute
toner before reinserting in machine.
Removing Tape from Cartridges
.

11
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 11
Setting Paper Guides - 1/2
As shown in the illustrations, push the bottom of the paper tray
down until it locks flat, then insert paper and correctly set each of
the paper guides.
.

12
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 12
Setting Paper Guides - 2/2
The above set of illustrations are on the inside of the paper
drawer.
.

13
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 13
New to this version of the machine, the Tray Set Sensor detects
when the paper drawer is inserted into the machine.
Tray Set Sensor - 1/2
Tray Set Sensor
.

14
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 14
The Tray Tab interacts with the Tray Set Sensor for Paper Tray
detection.
Tray Tab
Tray Set Sensor - 2/2
.

15
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 15
Optional Paper Tray
When installing the optional paper tray, carefully line up the pins
(as shown in the above illustration).
.

16
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 16
Hardware Installation Procedure
This is a customer-installed machine.
However, please install the machines, and see
what types of errors the customers could make.
See:
» OI manuals and previous slides
» M040/M041 Printers: Quick Installation Guide
.

17
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 17
Installing the Options
The customer installs the options.
Paper tray unit
Memory
Install the optional memory and paper tray unit:
M040/M041 Printers: Hardware Guide. Installing
the Printer and Options – Installing the Options
.

18
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 18
Software Installation Procedure Printer
Now you must do the following:
Install Smart Organization Monitor (SOM)
Specify an IP address
Install the printer driver
The customer normally does this.
However, please install the software, and see
what types of errors the customers could make.
Software Installation Guide for Network
Connection
The customer normally does this.
However, you need to know how to install the software, because SOM
(Smart Organization Monitor) is needed for field service adjustments.
When installing the printer driver, SOM is automatically installed (with the
printer driver).
Normal settings can be input via the operation panel.
SOM can be used to make setting changes via a computer.

19
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 19
Software Installation Procedure
Now you must install the drivers and software.
Software Guide
The customer normally does this, but it's a good
idea to practice installing the software, in order to
see possible errors that the customers might
make.
.

20
RicohCo.Ltd.http://www.ricoh.com/
MD-P1b / M040 / C311N
MD-P1c / M041 / C312DN
Slide 20
M040/M041
Service Training
Service Mode
.