Ricoh PRO C7200 User manual

6 Misfeed
CIP Training
Pro C7200 Series

CIP Training C7200 Series
Misfeed
How do I clear a misfeed?
Locating Jammed Paper
If a misfeed occurs, remove the jammed paper by following the procedures indicated in the animation
that appears on the screen and the sticker or sheet inside the front cover.
A misfeed has occurred in the place corresponding to the letter displayed on the control panel.
Procedure for removing jammed paper
1. Remove the jammed paper by following the procedures that are displayed on the control panel.
2. When [Previous] or [Next] is displayed, press [Next] after completing a procedure.
When the jammed paper is removed, restore the device to the original state.

CIP Training C7200 Series
Misfeed
•Multiple paper misfeed locations may be indicated at the same time. When this happens, check
all the areas indicated.
•If there is no misfed paper in the area you check first, see the other areas that are indicated.
•If a paper jam occurs when using banner paper of 700.1 mm - 1260 mm (27.56 - 49.61 inches) in
length, open all guide plates along the feeding path in which the paper jam occurred and
remove the jammed paper.
Removing Jammed Paper
Check the following codes on how to remove jammed paper when the procedure is not displayed
on the screen.
•(Note: Screenshots are provided for reference purpose only. Your display may vary depending on
your operating system and device.)
•Misfeed: When A is displayed
•Misfeed: When B is displayed
•Misfeed: When C is displayed
•Misfeed: When D is displayed
•Misfeed: When E is displayed
•Misfeed: When P is displayed
•Misfeed: When Q1 - Q2 is displayed
•Misfeed: When Q3 -Q4 is displayed
•Misfeed: When U is displayed
•Misfeed: When V is displayed
•Misfeed: When Z is displayed

CIP Training C7200 SeriesS
Misfeed
•(Note: Screenshots are provided for reference purpose only. Your display may vary depending on
your operating system and device.)
•Misfeed: When L is displayed
•Misfeed: When Mc1 – Mc4 is displayed
•Misfeed: When Mc5 or Mc6 is displayed
•Misfeed: When Mc7 or Mc8 is displayed
•Misfeed: When Mk1 or Mk2 is displayed
•Misfeed: When Mk3 - Mk5 is displayed
•Misfeed: When Mk6 is displayed
•Misfeed: When Mk7 or Mk8 is displayed
•Misfeed: When Mk9 – Mk11 is displayed
•Misfeed: When Mk12 – Mk14 is displayed
•Misfeed: When N1 – N5 is displayed
•Misfeed: When N6 - N22 is displayed
•Misfeed: When Rb1 – Rb5 is displayed
•Misfeed: When Rb6 – Rb9 is displayed
•Misfeed: When Rb12 – Rb13 is displayed
•Misfeed: When Rb10 – Rb17 is displayed
•Misfeed: When Rt1 or Rt2 is displayed
Removing jammed paper when the procedure is not displayed on the control panel
•The inside of the device could be very hot. Do not touch the parts with a label indicating the
"hot surface." Otherwise, an injury might occur.
•Some of this device's internal components get very hot. For this reason, take care when
removing misfed paper. Not doing so could result in burns.
•Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or
pushing in the finisher's staple unit. You can trap and injure your fingers if you do not.
•When removing jammed paper, make sure not to trap or injure your fingers.
•Keep your hands clear of the inside of the ring binder and the space under the ring binder
tray. You can trap your fingers if you do not.

CIP Training C7200 Series
Misfeed
•When removing paper misfeeds, do not turn off the power. If you do, the configured
functions and values will be lost.
•To prevent paper misfeeds, do not leave any torn scraps of paper inside the device.
•If paper jams continue to occur, check the followings.
•Make sure there is nothing placed on the output tray.
•Make sure that the staple cartridge is set properly.
•Confirm the size and type of the paper you are using. For details, click the following link:
Paper size and type recommendations
•Confirm how to load paper in the following link: How to load paper
•Place the cut paper on a flat surface to prevent it from curling, and do not lean it against the
wall.
•Use paper that has been stored in the a room where the temperature is 20-25°C (68-77°F) and
the humidity is 30-65%.
•Make sure you set [Skew Detection] in [Machine: Image Position] under [Adjustment Settings
for Operators] in [Paper Settings] to [Off] when printing envelopes with a non-rectangular
flap.
•If misfeeds still occur frequently or the problem cannot be eliminated, contact your service
representative.
•When removing jammed paper, you can touch only those areas explicitly indicated in the
manual.
•Do not remove the fusing unit. Doing so will result in loss of print quality.
•To remove paper that has not been fed into the fixing section correctly, remove the jammed
paper through the underside of the fusing unit. If the jammed paper cannot be removed
through the underside of the fusing unit, remove it from the top.
•Inside the finisher, or inside the front cover, there are stickers or sheets explaining how to
remove misfed paper.
•If a detailed removal instruction appears on the right of the screen, follow it.
•You can also use the procedure indicated in the [Check Status] screen to remove jammed
paper.

CIP Training C7200 SeriesS
Misfeed A
Misfeed: When A is displayed
How do I clear a misfeed when A is displayed?
Follow the procedure below to remove the jammed paper.
1. Open the left and right front covers. 2. Lower lever A1, and then open the guide panel.
3. Turn knob A2 clockwise to remove the
misfed paper, and then check the LED
light is off.
4. If you cannot remove the misfed paper, turn
knob A3 clockwise. Remove the misfed paper,
and then check the LED light is off.
5. Raise lever A1 to its original position. 6. Pull out the paper tray.

CIP Training C7200 Series S
Misfeed A
7. Remove the misfed paper, and then slide the
paper tray to its original position. 8. Close the front left and right covers.
1. Open the left and right front covers. 2. After the LED is flashing, lower lever B5 to the left.
Misfeed: When B is displayed
How do I clear a misfeed when B is displayed?
Follow the procedure below to remove the jammed paper.
3. Pull out the unit. 4. Open the transparent cover.

CIP Training C7200 Series S
Misfeed B
5. Remove the misfed paper, and then
close the cover.
6. If you cannot remove the misfed paper, turn
knob B6 counterclockwise.
7. Remove the misfed paper. 8. Open cover B7, and then check that there is
no paper.
9. Close cover B7.
10. Slide the unit to its original position. 11. Raise lever B5 to its original position.
12. Close the front left and right covers.

CIP Training C7200 SeriesS
Misfeed B1
3. Remove the misfed paper. 4. Raise lever A1 to its original position.
5. Lower lever B1, and then open the guide
panel.
6. Turn knob B2 clockwise, and then
remove the misfed paper.
7. Check the LED light is off, and then rise
lever B1 to its original position. 8. Close front left and right covers.
1. Open the left and right front covers. 2. Lower lever A1, and then open the
guide panel.

CIP Training C7200 SeriesS
Misfeed B3
2. Turn knobs B3 and B4 counterclockwise until
the LED light is off.
1. Open the left and right front covers.
3. Close front left and right covers.

CIP Training C7200 SeriesS
Misfeed C
Misfeed: When C is displayed
How do I clear a misfeed when C is displayed?
Follow the procedure below to remove the jammed paper.
2. After LED blink, lower levers B5 and
C1 to the left.
3. Pull both the left and right units at
the same time.
4. Remove the misfed paper.
5. Slide the both unit to their original
positions.
6. Raise levers B5 and C1 to their
original positions.
1. Open the left and right front covers.
7. Close front left and right covers.

CIP Training C7200 SeriesS
Misfeed D
Misfeed: When D is displayed
How do I clear a misfeed when D is displayed?
Follow the procedure below to remove the jammed paper.
2. After LED blink, lower levers B5 and
C1 to the left.
3. Pull out the unit. 4. Open guide panel D2 and D3.
1. Open the left and right front covers.

CIP Training C7200 SeriesS
Misfeed D
6. Close guide panel D3, and
then guide panel D2.
5. Remove the misfed paper.
8. Check that there is no paper, and then
close guide panel D4.
7. Open guide panel D4.

CIP Training C7200 SeriesS
Misfeed D
10. Remove the misfed paper, and then
close guide panel D5.
9. Open guide panel D5.
12. Turn knobs D7 and D8
couterclockwise at the same time.
11. Open guide panel D6.
14. Slide the unit to its original
position.
13. Remove the misfed paper, and then
close guide panel D6.

CIP Training C7200 SeriesS
Misfeed D
15. Raise lever C1 to its original position. 16. Close front left and right covers.
3. Turn knob D1 clockwise.
4. Remove the misfed paper from the
finisher, and then check the LED light is off.
Misfeed: When D1 is displayed
2. Open the guide panel inside of the finisher.
1. Open the left and right front covers.

CIP Training C7200 Series S
Misfeed D1
5. If the LED does not turned off, turn
knob D1 counterclockwise, and then
check the LED light is off.
6. Close the guide panel and finisher
front cover.
7. Close front left and right covers.
Misfeed: When E is displayed
How do I clear a misfeed when E is displayed?
Follow the procedure below to remove the jammed paper.
2. Remove the misfed paper from paper
feed, and then check the LED light is off.
1. Open the left and right front covers.

CIP Training C7200 Series S
Misfeed E
1. Remove the misfed originals from
the Auto Document Feeder (ADF).
2. Open the ADF cover.
3. Check that there is no paper in the
paper feed.
4. Close front left and right covers.
Misfeed: When P is displayed
How do I clear a misfeed when P is displayed?
Follow the procedure below to remove the jammed paper.
3. Remove the misfed original. 4. Close the ADF cover.

CIP Training C7200 SeriesS
Misfeed P
5. If you cannot remove the misfed
original, open the ADF.
6. Slide lever P.
7. Open the cover. 8. Remove the misfed original.
9. Close the cover and ADF.

CIP Training C7200 SeriesS
Misfeed Q1 - Q2
3. If you cannot remove the misfed
paper, open the interposer lower tray
cover.
1. Open the interposer upper tray
cover
Misfeed: When Q1 - Q2 is displayed
How do I clear a misfeed when Q1 - Q2 is displayed?
Follow the procedure below to remove the jammed paper.
2. Remove the misfed paper, and then
close the interposer upper tray cover.
4. Remove the misfed paper, and then
close the interposer lower tray cover.