Ricoh SG Series Use and care manual

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About SG Series Firmware Updates
(Windows)
TABLE OF CONTENTS
1. About Firmware Updates .........................................................................2
2. Operating Environment and Other Requirements ................................2
Operating Environment..........................................................................................2
Supported Operating Systems...............................................................................2
About Printer Drivers..............................................................................................2
3. Update Cautions .......................................................................................3
Caution 1................................................................................................................3
Caution 2................................................................................................................3
Caution 3................................................................................................................3
Caution 4................................................................................................................3
Caution 5................................................................................................................3
Caution 6................................................................................................................4
Caution 7. ...............................................................................................................4
4. Disclaimer..................................................................................................5
5. Firmware Update Operating Instructions...............................................6
Bidirectional-Enabled.............................................................................................7
Bidirectional-Disabled..........................................................................................11
6. Trademarks..............................................................................................15

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1. About Firmware Updates
Updates allow SG Series models to receive the latest firmware.
2. Operating Environment and Other Requirements
Operating Environment
If the machine is connected to computers by network peer-to-peer or directly via a sin-
gle USB cable, successful updates are guaranteed.
Supported Operating Systems
Windows XP• Windows XP (x64)• Windows Vista• Windows Vista (x64)• Windows 7• Windows 7 (x64)• Windows 8• Windows 8 (x64)• Windows Server 2003• Windows Server 2003 (x64)• Windows Server 2008• Windows Server 2008 (x64)• Microsoft Windows Server 2008 R2 (x64)• Microsoft Windows Server 2012 (x64)•
You must login as an administrator or as a user with administrator privileges.
About Printer Drivers
Printing is possible provided the printer's driver is installed.

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3. Update Cautions
This section describes several things you must check for to ensure successful up-
dates.
You must read this section before performing updates.
* For more details about cautions, refer to "ReadMe.txt".
Caution 1.
To update the firmware to version 2.0.0 or later, the current firmware must be version
1.9.0.
If the current firmware is earlier than version 1.9.0, update it first to version 1.9.0, and
then to version 2.0.0 or later.
To check the firmware version, print the configuration page.
[/Menu] [List/Test Print] [Config. Page]
Caution 2.
Before performing updates, check your computer's power options: make sure [Put the
computer to sleep] is set to "Never".
To check your computer's Power Options under Windows 7 (procedures for other op-
erating systems will differ):
1. Click the [Start] menu.
2. Click [Control Panel].
3. Click [Hardware and Sound].
4. Click [Change when the computer sleeps].
5. Make sure [Put the computer to sleep] is set to "Never".
Caution 3.
During updates, make sure the machine's power is not turned off and the network or
USB cable remains connected. Also, during updates, do not print any jobs or run ap-
plications that use the printer driver, Status Monitor, or SmartDeviceMonitor.
Caution 4.
If the machine's power is turned off or the USB or network cable is disconnected during
updates, the update will fail and must be performed again.
Caution 5.
During updates, do not put the computer into [Put the computer to sleep] manually.

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Caution 6.
If you want to use the SmartDeviceMonitor port to update the firmware over a network,
be sure to uncheck the [Use Extended Features] check box of SmartDeviceMonitor for
Client.
Caution 7.
Bidirectional communication is not available it you are running SmartDeviceMonitor
port under a 64-bit operating system. It you are using a 64-bit operating system, see
"Bidirectional-Disabled", and perform the update procedure.

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4. Disclaimer
The manufacturer is not liable for any damages resulting from use or misuse of this
software.
Nor is the manufacturer liable for any damages resulting from use or misuse of this
software with third parties.

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5. Firmware Update Operating Instructions
These instructions explain how to update the firmware of the machine.
Before you start the update, make sure of the following:
The machine is in standby mode.• No applications are running on the computer.• The machine is connected to the computer with a USB cable or via network peer-to-• peer.
The following procedure uses Windows 7 screenshots and is based on the SG3110DN
model.
Depending on the printer driver and its settings, update procedures might vary.
Open the properties dialog box for the machine in use and check the port status.
If "bidirectional" support has been enabled in the printer properties dialog box:• Update the firmware by following the update procedure shown in section 5.1.
If "bidirectional" support in the printer properties dialog box has been disabled:• Update the firmware by following the update procedure shown in section 5.2.
* We recommend you enable bidirectional support.

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Bidirectional-Enabled
This section explains how to update the bidirectional-enabled printer driver.
1. Double-click [Product Name_VX.XX_g_upd.exe] to start the update.
Product Name represents the machine name; VX.XX, the version.
2. Select [English], and then click [OK].
3. The following screen appears. Check the displayed details, and then click
[Next >].
4. Select the machine name, and then click [Next >].

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5. Check that the system version for [Update data] is later than the system ver-
sion for [Printer], and then click [Next >].
The following screen is an example. The versions that actually appear may be dif-
ferent.
6. Click [OK].
Do not switch the machine off while updating.

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7. Updating starts.
8. The machine is switched back on automatically.

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9. After updating, check the version, and then click [Finish].
The following screen is an example. The versions that actually appear may be dif-
ferent.
10. Updating is complete.