Ricoh SP3 Service manual

 Technical Bulletin PAGE: 1/2
Model: SP3 Date: 30-Sep-97 No: 1
Subject: SCU ROM Modification Prepared by: A.Tokoyama
From: QAC 2nd Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This bulletin describes the software modifications for the SCU board.
Two [Copy1 and MF Shell (Copy2)] ROMs have been changed for this modification
Problem Countermeasure
If the paper is jammed during feed out after
the final stapling print job, SC600 may
occur.
Switch the power off and on to reset the
machine.
Modified software.
If the operator switches to printer mode
regardless of any remaining paper in the
duplex unit from a copier job, Controller
Error 02 will occur.
Modified software.
When using the scanner function, the image
density setting (dark/ light) has the opposite
effect.
Modified software.
When using the scanner function, if an error
occurred, it is possible to switch to the
copier menu from the scanner mode directly
and a controller error may occur.
Modified software.

 Technical Bulletin PAGE: 2/2
Model: SP3 Date: 30-Sep-97 No: 1
When replacing the 2 ROMs, please replace them with the applicable combination shown
in the table below.
Product Code Language ROM: Copy 1 ROM: MF Shell
(Copy 2) ROM: MSIS
A195-10,15,17,55 English (NA) A1957717G A1957720G *(A1957723C)
A195-22 English (EU) A6525102F A6525103F *(A6525101A)
A652-01 English (EU) A6525102F A6525103F *(A6525101A)
A652-02 German A6525132B A6525133B *(A6525131)
A652-03 French A6525162B A6525163B *(A6525161)
A652-04 Italian A6525202B A6525203B *(A6525201)
A652-05 Swedish A6525232B A6525233B *(A6525231)
A652-06 Spanish A6525262B A6525263B *(A6525261)
A652-07 Dutch A6525302B A6525303B *(A6525301)
A652-08 Danish A6525332B A6525333B *(A6525331)
A652-09 Norwegian A6525362B A6525363B *(A6525361)
* : The software of this ROM has not been changed at this modification.

 Technical Bulletin PAGE: 1/2
Model: Finisher for SP3 Date: 30-Sep-97 No: 2
Subject: SC101 Prepared by: E.Fukuyama
From: QAC 2nd Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
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For the machines on which the Finisher is installed, if a large amount of copies is made
right after power-up, SC101 may occur. If SC101 occurs, please replace the Entrance
Guide with part number A6122333. The installation procedure for the Entrance Guide is
shown on the next page.
Symptom
SC101 occurs.
Cause
If the Entrance Guide is not installed in the proper position, a gap may develop between
the Cover and the Main Frame through which the heat and humidity generated by the
paper may enter and lead to high temperature/high humidity around the lamp stabilizer.
Countermeasure
MB#8 and MB#9 for the SR700 provide information concerning the change in shape of the
Entrance Guide. Please refer to these MBs for further details concerning this modification.
ACTION
During the set-up of a Finisher manufactured after May 1997, please install the Entrance
Guide in a manner that will prevent a gap from developing between the Cover and the
Main Frame. Please refer to the attached page for this procedure.
In the event of an SC101 on a Finisher manufactured before April 1997, please replace the
Entrance Guide with part number A6122333.

 Technical Bulletin PAGE: 2/2
Model: Finisher for SP3 Date: 30-Sep-97 No: 2
Entrance Guide Installation Procedure
1. Peel off the tape seal for the Entrance Guide
2. Place the Entrance Guide on the Main Frame.
3. Attach the Entrance Guide to the Cover
Gap between Cover and Frame

 Technical Bulletin PAGE: 1/1
Model: SP3 Date: 31-Oct-97 No: 3
Subject: BCU ROM Modification Prepared by: A.Tokoyama
From: QAC Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This bulletin describes the software modification for the BCU board.
The new software version has been included in the SP3 machines from September
production.
Problem Countermeasure
Legal size paper (8 1/2” x 14”) cannot be
used in the by-pass tray. Request for a
modification to allow the use of legal size
paper.
SP mode 1900 has been added.
When the side fence of the by-pass tray is
set to 8 1/2”, letter (11”) or legal (14”) size
can be selected.
NOTE: To enable this function, the three ROMs (Copy1, MSIS, MF-Shell) on the SCU
board should each be the latest version (the SCU ROM modification is described
in RTB No. 1 for the SP3.).
BCU ROM and Board Part Number:
Product Code ROM: BCU BCU Board
A195-
10,15,17,22,26,27,55,65 A1955104C A1957728C

 Technical Bulletin PAGE: 1/1
Model: SP3 Date: 31-Oct-97 No: 4
Subject: Controller Board ROM Modification Prepared by: A.Tokoyama
From: QAC Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This bulletin describes the software modifications for the printer controller board.
The new software version has been included in the controller board from October
production.
Category Problem Countermeasure
Scanner Option When there is an original in the ADF and no
paper on the exposure glass, if the user scans
the original using the flat-bed original mode
from the PC, the controller may hang up.
Modified software
Scanner Option Whenever the power is on, the controller board
sometimes performs a SCSI Bus reset. Modified software
Scanner Option When scanning using 256 gray scales, 300dpi,
and the maximum scanning area, the controller
cannot scan the image and a time out error
occurs.
Modified software
New PCL
Printer Driver
(Software 2000)
Using the new PCL printer driver (by Software
2000), if a different paper tray is selected for
the first page with this printer driver, the first
page cannot be stapled together with the
following pages
Modified software
Important: This modification is required if the scanner option is installed.
Before the scanner option is installed, check the software version of the
controller board.
If it is ver. 2.29 or earlier, replace the controller software.
NOTE: Note that the software version used on the production line skipped from ver. 2.27
to 2.30.
Controller Board Part Number and Software Version:
Product Code Controller Board Software Version
A649-00 A6495100Q ver. 2.30

 Technical Bulletin PAGE: 1/1
RTB Correction
Reissue date: 31-Jan-98
The items in bold italics have been added.
Model: SP3 Date: 15-Jan-98 No: 5
Subject: Controller Error Prepared by: E.Fukuyama
From: QAC Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
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A controller error was displayed due to a poor connection of the harness between the
controller board and the hard disk.
Problem
LEDs D2, 3, 5, and 6 or the LED D6 on the controller board were lit and a controller error
was displayed on the operation panel.
Cause
Due to a poor connection of the harness between the controller board and the hard disk,
the hard disk test cannot be executed.
Action
1. Check to see if the connector pins on the hard disk or the connector board are
deformed.
If the pins are deformed, fix them if possible. Replace them if they cannot be fixed.
2. Check to see if there is any foreign material on the connector. If so, please remove it.
3. Reset the harness.
When inserting the harness into the connector, enough force should be applied to
ensure that it is completely plugged in.

 Technical Bulletin PAGE: 1/2
RTB Correction
Reissue date: 30-Apr-98
The items in bold italics have been corrected or added.
Model: SP3 Date: 15-Mar-98 No: 6
Subject: SCU ROM Modification Prepared by: A.Tokoyama
From: QAC Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This bulletin describes the software modifications for the SCU board.
Two ROMs [Copy1 and MF Shell (Copy2)] have been changed for this modification.
The new software version has been included in the SP3 machines from February
production.
Problem Countermeasure
“Set Key-Counter” is displayed, when
pressing the Printer/Scanner button on the
operation panel to enter printer mode in
User Code mode (which is only for the
copier feature).
Modified software.
If the bypass tray is used for a copy job after
a printing job using the bypass tray without
closing the bypass tray to reset it, only a
part of the image is printed with bypass tray
feeding.
Modified software.

 Technical Bulletin PAGE: 2/2
Model: SP3 Date: 15-Mar-98 No: 6
When replacing the 2 ROMs, please replace them with the applicable combination shown
in the table below.
Product Code Language ROM: Copy 1 ROM: MF Shell
(Copy 2) ROM: MSIS
A195-10,15,17,55 English (NA) A1957717
H
A1957720
H
*(A1957723C)
A195-22 English (EU) A6525102H A6525103H *(A6525101B)
A652-01 English (EU) A6525102H A6525103H *(A6525101B)
A652-02 German A6525132D A6525133D *(A6525131A)
A652-03 French A6525162D A6525163D *(A6525161A)
A652-04 Italian A6525202D A6525203D *(A6525201A)
A652-05 Swedish A6525232D A6525233D *(A6525231A)
A652-06 Spanish A6525262D A6525263D *(A6525261A)
A652-07 Dutch A6525302D A6525303D *(A6525301A)
A652-08 Danish A6525332D A6525333D *(A6525331A)
A652-09 Norwegian A6525362D A6525363D *(A6525361A)
* : The software in this ROM has not been changed at this modification.

 Technical Bulletin PAGE: 1/3
Model: SP3 Date: 15-Mar-98 No: 7
Subject: Software Upgrade Procedure Revision Prepared by: A.Tokoyama
From: QAC Field Information Dept.
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
This bulletin describes the revision of the upgrade procedure for the SP3 printer controller
software.
If the SP3 printer controller software must be upgraded in the field, please use the
following procedure. New upgrade program files (SCOPY.BAT, FCOPY.EXE and
TIMER.EXE) will be use to upgrade the new system software.
Please modify the section “Download New System Software” (from page 4-4) of the
technical manual for the Printer/Scanner Controller Options.
2.3 DOWNLOAD NEW SYSTEM SOFTWARE
Download New System Software is used to update the controller system software from a
personal computer through a parallel cable.
Preparation
•Provide a DOS based computer with a parallel port (LPT1 is used by default)
NOTE: MS-DOS or PC-DOS is required on the PC.
•Provide a standard parallel cable to connect the computer to the SP3.
•Provide new system software to download from the computer
•Provide the SCOPY programs under one directory (command files and BAT file).
i.e.
C:\SCOPY(directory)\SCOPY.BAT
FCOPY.EXE
TIMER.EXE
All these three files are required to download the system software.
Technical Manual for the Printer /Scanner Controlle
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