ring Pro Power User manual

User Guide
Alarm Pro
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Welcome to Ring Alarm Pro
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Getting Started
05 Set up your Ring Alarm Pro
using the Ring and eero apps.
Customiz e Your Alarm Pro
Add extra Ring products, services, and accessories
anytime for added security and connectivity .
Physical home security
12 Ring Video Doorbells and cameras
13 Ring Alarm securitydevices
25 24/7 Professional monitoring
28 Arming and disarming Alarm Pro
Digital security
07 Manage your wifi network
09 Expand your internet with eero 6 Extenders
12 Using Alexa
Add layers of backup
08 External battery backup with a Ring Power Pack
10 Cellular internet options for Alarm Pro
11 Subscribe to Ring Protect
Need more help ?
Visit ring . com/alarm - pro
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Where should you install Alarm Pro?
Ring Alarm Pro can be placed on a table
or mounted on a wall near your modem.
If you're planning to use this with your
local internet provider, you'll need to run
an ethernet cable from your modem to your
Alarm Pro, and it will need to be plugged
into an outlet.
Internet Modem
When choosing a spot, keep this in mind:
• Don't block air vents on the side
of the Alarm Pro.
• There should be enough space in the
back for the power and ethernet cables.
• If you're going to add Power Packs,
tabletop installation is recommended,
with enough space to stack them under
or next to the Alarm Pro.
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We don't recommend using Alarm Pro as a wifiextender,
as it willprevent you from using certainRing Protect features.
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Alarm Pro uses two apps
You will use the Ring app to set up Alarm Pro
and other Ring devices and features, and you
use the eero app to set up and manage your
wifi network.
If you already have an account with Ring
and/or eero, gather your account logins and
passwords, and check that you're using the
latestversion of each app.
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If you're new to Ring, download the
Ring -Always Home app, and create
your Ring account.
If you're new to eero,
download the eero app.
If you need help while setting up your Alarm
Pro, visit ring.com/alarm-pro.
Setting up Ring Alarm Pro
1. Open the Ring app, and tap on the upper
left corner to open the menu.
2. Tap Set Up a Device.
3. Tap Security.
4. Tap Alarm Pro Base Station.
5. Selecta Location, or add a new one.
The first time your Ring Alarm Pro is plugged
in, it will automatically begin asoftware
update which maytake a few minutes. Follow
the steps in the Ring app, and watch the video.
Note: If you already have a Ring Alarm at
this location and want to upgrade your base
station to Ring Alarm Pro, you'll be prompted
to complete thosesteps first.
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Connecting to the Internet
After you finish adding Alarm Pro to your Ring
account, you'll be prompted to choose your
preferred internet connection.
If you have an internetconnection at your
home or business (through your cable
company or internet provider), you will use
that internet connection to set up your eero
wifi network using the eero app .
If you need internet service or it's not available,
we can helpyou set up 24/7 Backup Internet
using cellular data as your primary internet
connection. With a Ring Protect planyou'll get
a monthly data allowance, and you can opt in
to Extra Data just in case you need more. Don't
worry, you'll onlypay for data you use.
Learn more about 24 /7 Backup Internet
and Ring Protect plans on page 10.
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Start with your 30-Day free trial of Ring
Protect, and visit ring . com/protect - pro
to sign up for a plan before it expires.
You can use our internet service with your
existing internet connection too. If you have
·an internet outage,Alarm Pro will begin to use
Ring Protect's 3GB of data to keep your wifi
connected until your regular internet service
comes backonline.
Note: A Ring Power Pack is required to use
24/7 Backup Internet during power outages.
See page 08 to learn more.

Set up yourwifi
The Ring app will direct you to the eero app.
• If you're new to eero, create an account
and foUow the eero setup instructions
to create a newnetwork.
• If you already have an eero account,
log in and follow the eero setup
instructions to set up awifi network.
Note: Be sure to set up your Ring Alarm Pro
as a Gateway, not an extender.
When you're done, eerowill guide you back
to the Ring app to complete your setup.
Managing your wifi network
You can manage your wifi network
and settings right from the eero app.
You can also choose which non-Ring
devices can use wifi and control data
usage by pausing wifi connectivity for
individual devices if needed.
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Getexternal battery backup
with a Ring Power Pack
Keep your wifi network and compatible
security devices online when the power
goes out. Add up to 4 Power Packs to your
Alarm Pro. If the power goes out, a Power
Pack is required to use 24/7 Backup Internet.
Note: Only Power Packs should be used to
provide external battery backup for Alarm Pro.
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Add eero 6 Extenders
Expand your wifi coverage by adding
eero 6 Extenders to your network.
If you don't want to lose wifi when there's a
power outage,you can add an extraPower
Pack to each eero 6 Extender, and keep
your entire wifi network online using your
internet connection or 24/7 Backup Internet.
If you already have eero in your
home,visit ring.com/alarm-pro to
learn how to use it with Alarm Pro.
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Cellular internetoptions forAlarm Pro
We've got you covered, even if there's no
internet connection. Sign up for the Ring
Protectplan that includescellular internet
options, and you'll get multiple layers of
backup to help keep you connected.
Here's what you can expect.
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24 / 7 Backup Internet
When there's no broadband internet
connection available, your Alarm Pro gets
3GB of cellular data each month to stay
online and keep your Alarm Pro wifi network
connected to the internet. You can opt in to
Extra Datain case you need more. Don't worry,
you'll only pay for cellular data you use.
When using 24/7 Backup Internet, you'll have
Ring app access to your Ring cameras and
alarm, and everything else using your Alarm
Pro wifi will stay connected to the internet
(when enabled in the eero app).
Note: If the power is out too, a Ring Power
Pack is needed to use 24/7 Backup Internet.