ring Pro Power User manual

User Guide
Alarm Pro
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Welcome to Ring Alarm Pro
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Getting Started
05 Set up your Ring Alarm Pro
using the Ring and eero apps.
Customiz e Your Alarm Pro
Add extra Ring products, services, and accessories
anytime for added security and connectivity .
Physical home security
12 Ring Video Doorbells and cameras
13 Ring Alarm securitydevices
25 24/7 Professional monitoring
28 Arming and disarming Alarm Pro
Digital security
07 Manage your wifi network
09 Expand your internet with eero 6 Extenders
12 Using Alexa
Add layers of backup
08 External battery backup with a Ring Power Pack
10 Cellular internet options for Alarm Pro
11 Subscribe to Ring Protect
Need more help ?
Visit ring . com/alarm - pro
3

Where should you install Alarm Pro?
Ring Alarm Pro can be placed on a table
or mounted on a wall near your modem.
If you're planning to use this with your
local internet provider, you'll need to run
an ethernet cable from your modem to your
Alarm Pro, and it will need to be plugged
into an outlet.
Internet Modem
When choosing a spot, keep this in mind:
• Don't block air vents on the side
of the Alarm Pro.
• There should be enough space in the
back for the power and ethernet cables.
• If you're going to add Power Packs,
tabletop installation is recommended,
with enough space to stack them under
or next to the Alarm Pro.
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We don't recommend using Alarm Pro as a wifiextender,
as it willprevent you from using certainRing Protect features.
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Alarm Pro uses two apps
You will use the Ring app to set up Alarm Pro
and other Ring devices and features, and you
use the eero app to set up and manage your
wifi network.
If you already have an account with Ring
and/or eero, gather your account logins and
passwords, and check that you're using the
latestversion of each app.
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If you're new to Ring, download the
Ring -Always Home app, and create
your Ring account.
If you're new to eero,
download the eero app.
If you need help while setting up your Alarm
Pro, visit ring.com/alarm-pro.
Setting up Ring Alarm Pro
1. Open the Ring app, and tap on the upper
left corner to open the menu.
2. Tap Set Up a Device.
3. Tap Security.
4. Tap Alarm Pro Base Station.
5. Selecta Location, or add a new one.
The first time your Ring Alarm Pro is plugged
in, it will automatically begin asoftware
update which maytake a few minutes. Follow
the steps in the Ring app, and watch the video.
Note: If you already have a Ring Alarm at
this location and want to upgrade your base
station to Ring Alarm Pro, you'll be prompted
to complete thosesteps first.
5

Connecting to the Internet
After you finish adding Alarm Pro to your Ring
account, you'll be prompted to choose your
preferred internet connection.
If you have an internetconnection at your
home or business (through your cable
company or internet provider), you will use
that internet connection to set up your eero
wifi network using the eero app .
If you need internet service or it's not available,
we can helpyou set up 24/7 Backup Internet
using cellular data as your primary internet
connection. With a Ring Protect planyou'll get
a monthly data allowance, and you can opt in
to Extra Data just in case you need more. Don't
worry, you'll onlypay for data you use.
Learn more about 24 /7 Backup Internet
and Ring Protect plans on page 10.
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Start with your 30-Day free trial of Ring
Protect, and visit ring . com/protect - pro
to sign up for a plan before it expires.
You can use our internet service with your
existing internet connection too. If you have
·an internet outage,Alarm Pro will begin to use
Ring Protect's 3GB of data to keep your wifi
connected until your regular internet service
comes backonline.
Note: A Ring Power Pack is required to use
24/7 Backup Internet during power outages.
See page 08 to learn more.

Set up yourwifi
The Ring app will direct you to the eero app.
• If you're new to eero, create an account
and foUow the eero setup instructions
to create a newnetwork.
• If you already have an eero account,
log in and follow the eero setup
instructions to set up awifi network.
Note: Be sure to set up your Ring Alarm Pro
as a Gateway, not an extender.
When you're done, eerowill guide you back
to the Ring app to complete your setup.
Managing your wifi network
You can manage your wifi network
and settings right from the eero app.
You can also choose which non-Ring
devices can use wifi and control data
usage by pausing wifi connectivity for
individual devices if needed.
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Getexternal battery backup
with a Ring Power Pack
Keep your wifi network and compatible
security devices online when the power
goes out. Add up to 4 Power Packs to your
Alarm Pro. If the power goes out, a Power
Pack is required to use 24/7 Backup Internet.
Note: Only Power Packs should be used to
provide external battery backup for Alarm Pro.
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Add eero 6 Extenders
Expand your wifi coverage by adding
eero 6 Extenders to your network.
If you don't want to lose wifi when there's a
power outage,you can add an extraPower
Pack to each eero 6 Extender, and keep
your entire wifi network online using your
internet connection or 24/7 Backup Internet.
If you already have eero in your
home,visit ring.com/alarm-pro to
learn how to use it with Alarm Pro.
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Cellular internetoptions forAlarm Pro
We've got you covered, even if there's no
internet connection. Sign up for the Ring
Protectplan that includescellular internet
options, and you'll get multiple layers of
backup to help keep you connected.
Here's what you can expect.
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24 / 7 Backup Internet
When there's no broadband internet
connection available, your Alarm Pro gets
3GB of cellular data each month to stay
online and keep your Alarm Pro wifi network
connected to the internet. You can opt in to
Extra Datain case you need more. Don't worry,
you'll only pay for cellular data you use.
When using 24/7 Backup Internet, you'll have
Ring app access to your Ring cameras and
alarm, and everything else using your Alarm
Pro wifi will stay connected to the internet
(when enabled in the eero app).
Note: If the power is out too, a Ring Power
Pack is needed to use 24/7 Backup Internet.

Alarm Cellular Backup
If you run out of 24/7 Backup Internetdata,
Alarm Pro will automaticallyswitch to Alarm
Cellular Backup.Thisservice is designed to
provide acellular internet connection to send
alarm signals when your alarm is triggered.
Alarm Cellular Backup is included in select
Ring Protectplans at no extracost.
When using Alarm Cellular Backup, you'll have
access to some alarm securityfeatures, like
arming and disarming using the Ring app. Wifi
and internet connectivityare not available, so
Ring cameras and non-Ring deviceswill not be
connected to the internet.
Subscribe to R,ing Protect
If you need Backup Internet, Alarm Cellular
Backup, professional monitoring, video
storage for your cameras and more,you'll
need to subscribe to a Ring Protectplan to
help keep everything connected and secure.
To subscribe,visit ring.com/ protect - pro and
choose the Ring Protect plan that includes
these features.You can find Extra Datafees
onlinetoo.
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Add Ring Cameras and Video Doorbells
You can set up Ring Video Doorbells and
Ring Cameras at your location using the
wifi from your Alarm Pro.
All Ring cameras and doorbells will
work with your Ring Alarm Pro's wifi
network. Ring cameras that run on
batteriescan stay connected to the
internet,even during a power outage.
Add a Ring Protectplan and Power Packs
for external battery power. Cameras that
have battery power will continue to record
and save videos even if your primary
internet connection goes down.
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Using Alexa with Alarm Pro
Link Alexa to your Ring Alarm Pro and get
a variety of helpful features that you can
control with the sound of your voice or a
tap of the app.
• Arm and disarm using voice commands
• Watch Live View for your Ring cameras
on compatible Echo Showdevices
• Add AlexaGuard and get alerted if it
detects the sound of glass breaking
• Set up Alexaroutines to turn on lights when
your motion detector senses motion
Visit ring.com/alarm-pro to learn more.

Setting up your alarm system
To set up youralarm system, simply add
Ring Alarm security devices and enroll in
professional monitoring (optional). It'seasy
to help keep the people, petsand property in
your home or business secure.
When adding Ring Alarm security
devices, you'IIfirst add each device
to your Ring accountusing the Ring
app,then configure your settings, and
finally, install the devicein your home.
Ring Alarm security devices have plastic
battery tabs used to power them on. Do
not pull them all out at once! To avoid setup
problems, only pull out each tab, one at
a time, when the app promptsyou to.
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Understanding device codes
Each device has a unique QR code and
5-digit number used to identify devices in
the app .Sometimesyou may need to scan
acodewhen adding a new device to your
Alarm Pro. You'll find these codes on the side,
back, or inside devices, as shown below.
Back of Motion Detector
g
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Bock of Keypad

Range Extender
Ring Alarm Range Extenders expand
your Z-Wave network to help all of your
Z-Wave devices communicate, even the
ones that are farther away from your Alarm
Pro. The Range Extenderworks best when
placed between your base station and
your most distant Ring Alarm devices.
Install steps:
• Follow the steps in the Ring app.
• Plug it into an outlet .
• Using the app, give it a unique
name and assign it to a room .
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ContactSensor
Ring Alarm Contact Sensors can be installed
on any door or window. Itdoesn't matter
which direction or orientation you use, as
long as the Sensor and magnet are no more
than 1" apart.We recommend installing
ContactSensors on every door and window
that offerseasy access to your home.
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Install steps:
✓
1. Follow the steps in the Ring app.
When the app prompts you, pull out
the battery tab to power it on.
✓
//2
2. In the Ring app, select the correct Sensor X
placement option to avoid false alarms.
- ✓
Always choose the Main Door setting to get
;
Entryand Exit Delays, required for Contact
Sensors on the doors you use most often.
3. Choose where you'd like to install
your Sensorand magnet. Line them
up with no more than , ,, between
them. If installing it on a door, choose
aside without hinges. (See images) 0
4. Clean the wall or window surface, then
1''
peel the backing from the attached tape
max
and press the Sensor and magnet into
0)
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place. Press and hold for 20 seconds.
Need ContactSensor help?
Visit ring .co m/alarm-pro
for an installation video.
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Bypassing Sensors
The bypass feature allowsyou to
temporarily ignore a Sensor so you can
arm your system. Use this if there's an
open window or a device has an issue.
To bypass a sensor:
Using your Keypad:Your Keypad will
announce"Sensors require bypass'1
and the (checkmark) button will blink.
Press the (checkmark) button to bypass,
or do nothing and arming will be canceled.
Using the app:You will get
an in-app notification.
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What if your ContactSensor is tampered?
The Ring app might show"Tampered" if
your ContactSensor cover isn'tclosed. If
you opened it recently, check the device
and fix the cover -thisshould fix the issue.
If you need to arm your system while a
Sensor is in this "tampered" state, you will
need to bypass it to continue arming.
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Understanding Entry & Exit Delays
Exit Delaygivesyou a short period of time
to leave onceyou've armed your system.
After you arm, you'll hearaseries of chirps
reminding you that there areonly afew
seconds to exit and close the door. When your
Exit Delay ends, your alarm system 1s in an
armed mode. Opening your door will trigger
the Entry Delay to begin counting down.
Entry Delay givesyou a short time to disarm
your alarm system afteryou open the
door.You'll hear chirp sounds during the
delay, and when the delay ends, if you don't
disarm, your Ring Alarm siren will sound.
To use Entry and Exit Delays, open the Ring
app and check that the ContactSensor
placement is set to Main Door. You can
customize each delay, choosing between
0 seconds (no delay) and 180 seconds
(3 minutes).Just make sure you give yourself
enough time to arm and disarm your alarm.
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Motion Detector
Ring Alarm Motion Detectorsare designed
to detect intruders by monitoring your
spaces for changes in heatand movement
overtime. By default,when armed in Away
mode, motion will set off the alarm.
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Test Mode is designed to helpyou test for
blind spots, pets, and other environmental
triggers that can trigger false alarms. By
adjusting Motion Detector settings in
the app, you can set the device to ignore
your pets and only detect humans, or to
detect everything. In Test Mode, motion
is constantlydetected,and when motion
stops, it will clear every few seconds.
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Where should you place your
Motion Detector?
• Install 7' 6" above the floor, if possible.
• Install in acorner or on a flat
wall (see illustrations).
• Choose a location with a clear line of
sight, with no obstacles or blind spots.