ring Pro Power User manual

User Guide
Alarm Pro

3
Getting Started
05 Set up your Ring Alarm Pro
using the Ring and eero apps.
Welcome to Ring Alarm Pro Customize Your Alarm Pro
Add extra Ring products, services, and accessories
anytime for added security and connectivity.
Physical home security
12 Ring Video Doorbells and cameras
13 Ring Alarm security devices
25 24/7 Professional monitoring
28 Arming and disarming Alarm Pro
Digital security
07 Manage your wifi network
09 Expand your internet with eero 6 Extenders
12 Using Alexa
Add layers of backup
08 External battery backup with a Ring Power Pack
10 Cellular internet options for Alarm Pro
11 Subscribe to Ring Protect
Need more help?
Visit ring.com/alarm-pro

Internet
Modem
Ring Doorbell
Ring Security Cam
Computer
Phone
Ring Alarm Pro
4 5
Alarm Pro uses two apps
You will use the Ring app to set up Alarm Pro
and other Ring devices and features, and you
use the eero app to set up and manage your
wifi network.
If you already have an account with Ring
and/or eero, gather your account logins and
passwords, and check that you’re using the
latest version of each app.
If you’re new to Ring, download the
Ring – Always Home app, and create
your Ring account.
If you’re new to eero,
download the eero app.
If you need help while setting up your Alarm
Pro, visit ring.com/alarm-pro.
Where should you install Alarm Pro?
Ring Alarm Pro can be placed on a table
or mounted on a wall near your modem.
If you’re planning to use this with your
local internet provider, you’ll need to run
an ethernet cable from your modem to your
Alarm Pro, and it will need to be plugged
into an outlet.
When choosing a spot, keep this in mind:
• Don’t block air vents on the side
of the Alarm Pro.
• There should be enough space in the
back for the power and ethernet cables.
• If you’re going to add Power Packs,
tabletop installation is recommended,
with enough space to stack them under
or next to the Alarm Pro.
We don’t recommend using Alarm Pro as a wifi extender,
as it will prevent you from using certain Ring Protect features.
Setting up Ring Alarm Pro
1. Open the Ring app, and tap on the upper
left corner to open the menu.
2. Tap Set Up a Device.
3. Tap Security.
4. Tap Alarm Pro Base Station.
5. Select a Location, or add a new one.
The first time your Ring Alarm Pro is plugged
in, it will automatically begin a software
update which may take a few minutes. Follow
the steps in the Ring app, and watch the video.
Note: If you already have a Ring Alarm at
this location and want to upgrade your base
station to Ring Alarm Pro, you’ll be prompted
to complete those steps first.

6 7
Set up your wifi
The Ring app will direct you to the eero app.
• If you’re new to eero, create an account
and follow the eero setup instructions
to create a new network.
• If you already have an eero account,
log in and follow the eero setup
instructions to set up a wifi network.
Note: Be sure to set up your Ring Alarm Pro
as a Gateway, not an extender.
When you’re done, eero will guide you back
to the Ring app to complete your setup.
Connecting to the Internet
After you finish adding Alarm Pro to your Ring
account, you’ll be prompted to choose your
preferred internet connection.
If you have an internet connection at your
home or business (through your cable
company or internet provider), you will use
that internet connection to set up your eero
wifi network using the eero app.
If you need internet service or it’s not available,
we can help you set up 24/7 Backup Internet
using cellular data as your primary internet
connection. With a Ring Protect plan you’ll get
a monthly data allowance, and you can opt in
to Extra Data just in case you need more. Don’t
worry, you’ll only pay for data you use.
Learn more about 24/7 Backup Internet
and Ring Protect plans on page 10.
Start with your 30-Day free trial of Ring
Protect, and visit ring.com/protect-pro
to sign up for a plan before it expires.
You can use our internet service with your
existing internet connection too. If you have
an internet outage, Alarm Pro will begin to use
Ring Protect’s 3GB of data to keep your wifi
connected until your regular internet service
comes back online.
Note: A Ring Power Pack is required to use
24/7 Backup Internet during power outages.
See page 08 to learn more.
Managing your wifi network
You can manage your wifi network
and settings right from the eero app.
You can also choose which non-Ring
devices can use wifi and control data
usage by pausing wifi connectivity for
individual devices if needed.

POWER OUT POWER IN
POWER OUT POWER IN
POWER OUT POWER IN
POWER OUT POWER IN
POWER IN
PAIRING RESET
8 9
Add eero 6 Extenders
Expand your wifi coverage by adding
eero 6 Extenders to your network.
If you don’t want to lose wifi when there’s a
power outage, you can add an extra Power
Pack to each eero 6 Extender, and keep
your entire wifi network online using your
internet connection or 24/7 Backup Internet.
If you already have eero in your
home, visit ring.com/alarm-pro to
learn how to use it with Alarm Pro.
Get external battery backup
with a Ring Power Pack
Keep your wifi network and compatible
security devices online when the power
goes out. Add up to 4 Power Packs to your
Alarm Pro. If the power goes out, a Power
Pack is required to use 24/7 Backup Internet.
Note: Only Power Packs should be used to
provide external battery backup for Alarm Pro.

10 11
24/7 Backup Internet
When there’s no broadband internet
connection available, your Alarm Pro gets
3GB of cellular data each month to stay
online and keep your Alarm Pro wifi network
connected to the internet. You can opt in to
Extra Data in case you need more. Don’t worry,
you’ll only pay for cellular data you use.
When using 24/7 Backup Internet, you’ll have
Ring app access to your Ring cameras and
alarm, and everything else using your Alarm
Pro wifi will stay connected to the internet
(when enabled in the eero app).
Note: If the power is out too, a Ring Power
Pack is needed to use 24/7 Backup Internet.
Cellular internet options for Alarm Pro
We’ve got you covered, even if there’s no
internet connection. Sign up for the Ring
Protect plan that includes cellular internet
options, and you’ll get multiple layers of
backup to help keep you connected.
Here’s what you can expect.
Alarm Cellular Backup
If you run out of 24/7 Backup Internet data,
Alarm Pro will automatically switch to Alarm
Cellular Backup. This service is designed to
provide a cellular internet connection to send
alarm signals when your alarm is triggered.
Alarm Cellular Backup is included in select
Ring Protect plans at no extra cost.
When using Alarm Cellular Backup, you’ll have
access to some alarm security features, like
arming and disarming using the Ring app. Wifi
and internet connectivity are not available, so
Ring cameras and non-Ring devices will not be
connected to the internet.
Subscribe to Ring Protect
If you need 24/7 Backup Internet, Alarm
Cellular Backup, Alarm Professional
Monitoring, Alarm control options via the Ring
app, and more, subscribe to a Ring Protect
plan. To subscribe, visit ring.com/protect-
plans and choose the Ring Protect plan that
includes these features.* You can find Extra
Data fees online too.
*Ring Alarm and all Ring Alarm accessories require a
subscription for digital arming/disarming, integration
with other Ring and Echo products, digital notifications,
and in-app features. Subscription sold separately.

12 13
Using Alexa with Alarm Pro
Link Alexa to your Ring Alarm Pro and get
a variety of helpful features that you can
control with the sound of your voice or a
tap of the app.
• Arm and disarm using voice commands
• Watch Live View for your Ring cameras
on compatible Echo Show devices
• Add Alexa Guard and get alerted if it
detects the sound of glass breaking
• Set up Alexa routines to turn on lights when
your motion detector senses motion
Visit ring.com/alarm-pro to learn more.
Add Ring Cameras and Video Doorbells
You can set up Ring Video Doorbells and
Ring Cameras at your location using the
wifi from your Alarm Pro.
All Ring cameras and doorbells will
work with your Ring Alarm Pro’s wifi
network. Ring cameras that run on
batteries can stay connected to the
internet, even during a power outage.
Add a Ring Protect plan and Power Packs
for external battery power. Cameras that
have battery power will continue to record
and save videos even if your primary
internet connection goes down.
Setting up your alarm system
To set up your alarm system, simply add
Ring Alarm security devices and enroll in
professional monitoring (optional). It’s easy
to help keep the people, pets and property in
your home or business secure.
When adding Ring Alarm security
devices, you’ll first add each device
to your Ring account using the Ring
app, then configure your settings, and
finally, install the device in your home.
Ring Alarm security devices have plastic
battery tabs used to power them on. Do
not pull them all out at once! To avoid setup
problems, only pull out each tab, one at
a time, when the app prompts you to.

14 15
Understanding device codes
Each device has a unique QR code and
5-digit number used to identify devices in
the app. Sometimes you may need to scan
a code when adding a new device to your
Alarm Pro. You’ll find these codes on the side,
back, or inside devices, as shown below.
Back of Motion Detector Back of Keypad
Range Extender
Ring Alarm Range Extenders expand
your Z-Wave network to help all of your
Z-Wave devices communicate, even the
ones that are farther away from your Alarm
Pro. The Range Extender works best when
placed between your base station and
your most distant Ring Alarm devices.
Install steps:
• Follow the steps in the Ring app.
• Plug it into an outlet.
• Using the app, give it a unique
name and assign it to a room.

1"
max
0.5"
16 17
Install steps:
1. Follow the steps in the Ring app.
When the app prompts you, pull out
the battery tab to power it on.
2. In the Ring app, select the correct Sensor
placement option to avoid false alarms.
Always choose the Main Door setting to get
Entry and Exit Delays, required for Contact
Sensors on the doors you use most often.
3. Choose where you’d like to install
your Sensor and magnet. Line them
up with no more than 1” between
them. If installing it on a door, choose
a side without hinges. (See images)
4. Clean the wall or window surface, then
peel the backing from the attached tape
and press the Sensor and magnet into
place. Press and hold for 20 seconds.
Need Contact Sensor help?
Visit ring.com/alarm-pro
for an installation video.
Contact Sensor
Ring Alarm Contact Sensors can be installed
on any door or window. It doesn’t matter
which direction or orientation you use, as
long as the Sensor and magnet are no more
than 1” apart. We recommend installing
Contact Sensors on every door and window
that oers easy access to your home.

18 19
Understanding Entry & Exit Delays
Exit Delay gives you a short period of time
to leave once you’ve armed your system.
After you arm, you’ll hear a series of chirps
reminding you that there are only a few
seconds to exit and close the door. When your
Exit Delay ends, your alarm system is in an
armed mode. Opening your door will trigger
the Entry Delay to begin counting down.
Entry Delay gives you a short time to disarm
your alarm system after you open the
door. You’ll hear chirp sounds during the
delay, and when the delay ends, if you don’t
disarm, your Ring Alarm siren will sound.
To use Entry and Exit Delays, open the Ring
app and check that the Contact Sensor
placement is set to Main Door. You can
customize each delay, choosing between
0 seconds (no delay) and 180 seconds
(3 minutes). Just make sure you give yourself
enough time to arm and disarm your alarm.
Bypassing Sensors
The bypass feature allows you to
temporarily ignore a Sensor so you can
arm your system. Use this if there’s an
open window or a device has an issue.
To bypass a sensor:
Using your Keypad: Your Keypad will
announce “Sensors require bypass”
and the (checkmark) button will blink.
Press the (checkmark) button to bypass,
or do nothing and arming will be canceled.
Using the app (Ring Protect required):
You will get an in-app notification.
What if your Contact Sensor is tampered?
The Ring app might show “Tampered” if
your Contact Sensor cover isn’t closed. If
you opened it recently, check the device
and fix the cover - this should fix the issue.
If you need to arm your system while a
Sensor is in this “tampered” state, you will
need to bypass it to continue arming.

Motion Detector on a wall
Motion Detector in a corner
20 21
Where should you place your
Motion Detector?
• Install 7’ 6” above the floor, if possible.
• Install in a corner or on a flat
wall (see illustrations).
• Choose a location with a clear line of
sight, with no obstacles or blind spots.
How do you reduce false alarms?
• The Detector should not face a heat
source such as a stove, fireplace
or windows with direct sun.
• Never install a Motion Detector facing stairs.
• Make sure your pets can’t get close to the
Motion Detector by climbing on furniture.
• Use the app to adjust pet sensitivity settings.
• Keep the default settings. Only arm
the Motion Detector in Away Mode.
Install steps:
1. Follow the steps in the Ring app. To connect
your Motion Detector, pull the battery tab.
2. Using the app, specify where you will
place your Motion Detector; then give it
a unique name and assign it to a room.
3. If you’re mounting the Motion Detector
on a wall, clean the wall, then peel the
backing o the 2 pieces of tape located
on the back. If mounting it in a corner, peel
the backing o the tape on each of the
corners. Press and hold for 20 seconds.
Motion Detector
Ring Alarm Motion Detectors are designed
to detect intruders by monitoring your
spaces for changes in heat and movement
over time. By default, when armed in Away
mode, motion will set o the alarm.
Test Mode is designed to help you test for
blind spots, pets, and other environmental
triggers that can trigger false alarms. By
adjusting Motion Detector settings in
the app, you can set the device to ignore
your pets and only detect humans, or to
detect everything. In Test Mode, motion
is constantly detected, and when motion
stops, it will clear every few seconds.

22 23
Setup and install steps:
1. Follow the directions in the app.
When prompted, plug the Keypad
into an outlet with the included
USB cable and wall adapter.
2. Give your Keypad a unique name and
add it to a room. Don’t forget, you
must create a personal access code
to arm and disarm your Alarm.
3. The Keypad can be mounted flush on a
wall or placed on a table, and can be left
plugged in or run on its internal battery.
Note: If using the Keypad unplugged,
charge it fully before first use.
Keypad
Your Ring Alarm Keypad is used to arm,
disarm and change alarm modes. We
recommend placing a Keypad near the
door you most often use to exit and
enter, and maybe a second one in a
bedroom or oce for easy access.
To place the Keypad on a table, slide the
bracket o of the Keypad, then flip the bracket
over, and slide it back on to elevate the Keypad.
To install the Keypad on a wall, slide the
bracket o the Keypad. Place the mounting
bracket on the wall, then use the wall anchors
and screws from your kit to fasten the bracket to
the wall. (If using anchors, you should pre-
drill
holes.) Slide the Keypad onto the bracket.

24 25
Customize your police response
After you enroll in professional monitoring,
use the Ring app to choose when you want
the monitoring center to request police
dispatch if the burglar alarm is triggered.
One-Touch Emergency Response with SOS
Instantly request police, fire or medical
services using the Ring app dashboard
or Ring camera Live View when you
enroll in professional monitoring.
How do you get professional monitoring?
First, visit ring.com/protect-pro and subscribe
to Ring Protect. Then, use the Ring app
to enroll in professional monitoring.
Permits and Registrations
Many local jurisdictions require an alarm permit
or registration for professionally monitored
alarms. For more on permits, see page 35.
Using the Keypad emergency buttons
(Professional monitoring only)
In the event of an emergency, the Keypad (2nd gen)
oers one-touch access to the help you need. Press and
hold any button for three seconds to send a signal to
the monitoring center and request emergency help.
The Police button will send a panic signal to request
police dispatch to your address and sound the siren.
The Fire button will request fire department
dispatch to your address and sound the siren.
The Medical button will request an emergency
medical response to your address.
TIP If you are self-monitored, pressing the Police
or Fire button will simply sound the siren. No
emergency services will be requested.
24/7 Professional Monitoring
Professional monitoring is a service that
can alert the authorities and notify you and
your emergency contacts when Ring Alarm
Pro detects a security threat. A Ring Protect
subscription is required in order to get
professional monitoring.
How does it work?
When a threat is detected, your Alarm Pro
sends a signal to the monitoring center.
The monitoring center calls you to
verify that the emergency is real, and
can dispatch emergency responders
to your home if needed.
For more information, see page 31.

26 27
Verbal Password
(Professional monitoring only)
If the monitoring center calls, you and your
emergency contacts will be asked to verify
your identity. To do this quickly, we use a
verbal password.
Choose a verbal password you’ll remember
and store it in a safe place. It should be:
• A single word (no spaces) or a number.
• Dierent from any Keypad access
codes used to arm and disarm.
If you forget your verbal password, use
the Ring app to create a new one.
Important! Share your verbal password
with all of your emergency contacts.
Emergency Contacts
(Professional monitoring only)
When your Alarm Pro sends an alarm signal
to the monitoring center, they call your list of
7-Day Practice Mode
7-Day Practice Mode helps you learn how
to use your alarm system and reduce
false alarms. For the first seven days of
professional monitoring, if you set o your
alarm, you’ll get a call with an automated
message but emergency responders are
not requested. After seven days, your alarm
will automatically enter full professional
monitoring. Setting o your alarm system will
trigger a live call from the monitoring center
and may result in an emergency response.
Download your insurance certificate.
If you have a professionally monitored alarm
system, you may qualify for an insurance
discount. To download a certificate for your
insurance company, open the Ring app
or log into Ring.com. From the menu tap
Settings, tap Monitoring, then tap Certificate.
What is self monitoring?
If you skip professional monitoring, your
alarm system will be self monitored. In
an emergency, your siren will sound but
it won’t signal the monitoring center,
and emergency responders won’t be
dispatched unless you call them yourself.
If you choose self monitoring now, you can go
back and sign up for professional monitoring
at any time. Find a comparison chart for
professional and self monitoring on page 31.
emergency contacts—people you trust to take
care of your home if you can’t be reached. We
suggest giving emergency contacts Shared or
Guest User access to your Alarm Pro.
Emergency contacts need to:
• Answer their phone and handle emergencies
• Respond to your address if assistance
is needed and disarm the alarm
• Unlock your home to give emergency
responders access
If your emergency contacts change or get a
new phone number, don’t forget to update
the Ring app.
Make sure your emergency contacts
save our number!
When we call during an emergency,
everyone needs to answer the call.
Ring Monitoring: 833-209-2159

28 29
Arming and disarming Alarm Pro
Understanding Modes
Your system has three Security Modes to choose from: Disarmed, Home, and Away.
Modes will determine how your Ring devices work when you’re at home and away.
Ring Alarm security devices use Modes to actively monitor sensors at your location.
Ring Cameras can use Modes to prevent video recording on specific
cameras when you’re home, and only record when you’re away. Any Ring
cameras that don’t use Modes will detect motion and record video 24/7.
You can change Alarm Modes using the Alarm Keypad. With a Ring Protect
subscription, you can change Alarm Modes via the Ring app.*
*Ring Alarm and all Ring Alarm accessories require a subscription for digital arming/disarming,
integration with other Ring and Echo products, digital notifications, and in-app features.
Subscription sold separately.
Disarmed Mode
Disarm when you’re at home and want the freedom to go in and out easily. By default:
• Alarm: No sensors inside your home are armed.
• Ring Video Doorbells will always detect and record motion.
• Ring cameras set to “outdoors” detect and record motion,
“indoor” cams do not detect or record motion.
Home Mode
Arm in Home Mode when you’re at home and want to feel safe. By default:
• Alarm: Only door and window Contact Sensors are armed.
• Ring Video Doorbells will always detect and record motion.
• Ring cameras set to “outdoors” detect and record motion,
“indoor” cams do not detect or record motion.
Away Mode
Use Away Mode when you go out and there’s no one at home. By default,
• Alarm: By default all Sensors are armed.
• All Ring Video Doorbells and cams will detect motion and record video.
With a Ring Protect subscription, you can use the Ring app to enable mode settings for
Ring doorbells and Ring home or business cameras. You can select which Ring Alarm
sensors are armed in Home and Away Mode and which Ring home or business cameras
and doorbells you want to start recording in Home and Away Mode. Open the Ring app
menu, tap Settings, then tap Modes to customize your Alarm setup.*
*Depending on kit purchased, subscription may be required for in-app features and digital notifications.
Mode. Open the Ring app menu, tap Settings, then tape Modes to customize your setup.

30 31
How to Arm and Disarm
Using the Keypad
Enter your personal access code, and then press
the Disarmed, Away, or Home Mode button.
Using the app (Ring Protect required)
Open the Ring app and tap your Mode of choice.
TIP Disarming will cancel your alarm signal. If you’re
professionally monitored, disarming during an emergency
alarm event cancels the signal sent to the monitoring
center. If it’s a real emergency, tap the Silence Siren
button in the app instead. This will silence the siren but
still send the alarm signal to the monitoring center.
When your Alarm Pro alarm system is triggered
Self
Monitoring
Professional Monitoring
with Ring Protect
When a security threat is detected, the
sensor sends a signal to Ring Alarm Pro.
The system sends an alert to your phone
and email (if alerts are turned on). Shared
Users on your account also get alerts.
Ring Alarm Pro sends the signal
to the monitoring center.
If your internet is not available, 24/7 Backup
Internet or Alarm Cellular Backup sends
the signal to the monitoring center.
The monitoring center calls emergency contacts, asks
for the verbal password, and checks if help is needed.
Emergency responders can be
requested to your address.*
*If local laws require alarm verification, the monitoring center first dispatches
Guard Response if you’ve opted-in to this service.

32 33
Owners, Shared Users, and Guest Users
You can invite trusted people to use your Alarm Pro, and provide
them with limited access to your alarm system or cameras.
Owners
The Owner is the
master account
used to set up
your system.
Shared Users
Best for family
members, trusted
friends, caregivers,
and pet sitters.
Guest Users
Best used for
short-term
visitors and
contractors.
Arm and Disarm
Arm and Disarm digitally via the
app (Ring Protect required)
View cameras
Change device settings
Add and delete users
Access billing and account settings
Can have access limited by a schedule
Requires an email address for account setup
Adding Shared Users and Guest Users
To add users to your account, open the Ring
app and tap the menu. Then tap Settings,
Users, and tap the +icon or Add User.
Managing alerts (Ring Protect required)
Your Alarm Pro can send notifications to
your phone and email you when the alarm
begins to sound, when a device has a low
battery, and for a variety of other events.
To adjust your alerts, open the menu, tap
Settings, and select Alarm Alerts. Each
Shared User can turn on and o alerts without
impacting other users. Note that Emergency
Alarming alerts can never be turned o.
Getting emergency alerts in
Do Not Disturb Mode
You can set your mobile device to ignore
your device’s settings and send you Alarm
Pro emergency alerts right away, even if
your phone is in Do Not Disturb Mode.
To override Do not Disturb mode, open
the Ring app, open the menu, tap
Settings, and select Alarm Alerts. Each
Shared User can turn on and o alerts
without impacting other users

34 35
Preventing false alarms
A “false alarm” occurs when someone
or something accidentally triggers your
alarm system and the siren sounds, but
there is no real emergency. False alarms
divert emergency responders from true
emergencies. Home and business owners
may be charged fines for false alarms.
Ways to prevent false alarms
• Make sure emergency contacts
know your verbal password.
• Provide everyone at your location with
Shared or Guest User access. Make sure
Shared Users download the RIng app.
• Save the Ring Monitoring phone number
833-209-2159 as a phone contact.
• Make sure all users know when
to arm and disarm, and when to
use Home and Away Modes.
• Check that your Motion Detectors are not
aimed at heat sources, stairs or windows
• Check that your Motion Detector
coverage doesn’t have any blind spots.
Adjust sensitivity settings in the app
so pets don’t trigger the alarm.
• Test your Exit and Entry Delays and
make sure they give you enough time.
Alarm Permits and Registration
(Professional monitoring only)
We work hard to provide you with up-to-date
information about your local permit and
registration laws, but sometimes jurisdictions
change their permit requirements and
applications. You can always reach out
to your local municipality directly to ask
about alarm system permit requirements.
We will email you to let you know if you need
a permit and send you the details. Each
jurisdiction has dierent rules and forms,
and sometimes there is a small annual fee
to get the permit. If you don’t get a permit
email from Ring within five business days
(and it’s not in your Spam folder), contact
Ring Support for more information.
Adding permit information
to the Ring app
In some locations, emergency responders
may not be dispatched unless your permit
or registration number is on file. If your
alarm permit includes a number and
expiration date, add these to your account.
1. Using the Ring app, open the menu, tap
Settings, tap Monitoring, then tap Permit.
2. Choose your Permit type to add
the permit number and date.
If your permit does not have a number,
type the word “Registered” in the app.

© 2023 Ring LLC or its aliates.
Ring and all related marks are trademarks of Ring LLC or its aliates.
xx-xxxxxx-xx
To download this manual, visit ring.com/alarm-manual
For technical Z-Wave information, visit ring.com/z-wave
Need more information? Visit ring.com/alarm-pro