ring Alarm User manual

Alarm
Getting Started

Contents
1. Connect Base Station
2. Set up devices
3. Start with Security
4. Explore
5. Troubleshooting
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Ring Base Station
Ring Keypad
Ring Motion Detector
Ring Range Extender
What’s in your Ring Alarm Kit
Ring Contact Sensor

Download from
Windows Store
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1. Connect your Base Station.
Download the Ring app
The Ring app will walk you through
setting up and managing your Ring
Alarm system.
Search for “Ring” in one of the app
stores below, or visit: ring.com/app.
Add a Base Station
Once you’ve confirmed your account,
tap Set Up Device to begin Base Station
setup.
The in-app instructions will guide you.
Create your account
If you already have a Ring account, use it
to log in to the Ring app.
If not, the Ring app will guide you
through creating your account.
Create your Location
The first step to add your Base Station is
to create a Location, which will enable
some Ring Alarm security features.
Your Wi-Fi password
Grab your Wi-Fi password
It’s required for the in-app setup. Write
it down below so it’s handy when you
need it:

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Pair your Base Station
Press the Pairing button until the blue ring begins spinning. Then, use the Ring app to
pair your Base Station to your Ring account.
Select Wi-Fi or Ethernet
Once you’ve found your Base Station, connect it to the internet. You can connect to
your Wi-Fi network or use an Ethernet cable.
Ring LED patterns (pairing) Ring LED patterns (connecting to internet)
Wi-Fi Ethernet
Blue Spinning
Ready to pair
Blue Solid
Pairing successful
Blue flashing
Pairing failed
White Climbing
Connecting to
Wi-Fi network
White Solid
Connected to Wi-Fi
or Ethernet network
White flashing
Wi-Fi network
connection failed
or

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2. Connect your devices
and place them around
your home.
(This is the fun part.)
Sign up for professional
security monitoring
With professional security monitoring from
Ring Alarm, your home is always protected.
Monitoring permits
Depending on where you live, you may
have to obtain a permit before you can use
professional monitoring. We’ve emailed you
details, but you can contact your local law
enforcement agency to learn more.

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Connect your devices
In the Ring app, tap Add Ring Alarm Devices. Then, begin connecting your Alarm
devices. Wait until you see one device connect before moving to the next.
Motion DetectorRange Extender Keypad
12345
To connect the Range Extender,
plug it into an outlet.
To connect the Keypad, plug it into
an outlet with the included USB
cable and wall adapter.
To connect the Motion Detector,
pull the tab out of the back.
12345
Contact Sensor
To connect the Contact Sensor, pull
the tab out of the back.

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Place your devices around your home
Move each of your devices where you’d like to use them, then follow the instructions
in the app to make sure they work properly.
Plug the range extender into an outlet.
Not sure which outlet to plug it into?
Check out page 19.
The keypad can be placed on a table or
mounted on the wall using the reversible
bracket.
Use adhesive or screws to attach the
sensor’s bracket, then place the sensor
on its bracket.
The sensor can be mounted on a door
or window.
The motion detector attaches the same
way the contact sensor does.
It can be mounted in a corner or flush
on a wall.
Contact Sensor KeypadMotion Detector Range Extender
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89
0
4
7
X

3. Get started with your security PIN and Modes.
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Create a security PIN code
You’ll need this four-digit code to arm or
disarm your Ring Alarm on the keypad.
Security that moves with you
Ring Alarm has three security modes to match whatever you’re doing.
Disarmed
No sensors are
monitored. Move freely
through the house.
Away
All sensors are monitored.
Secure your whole house.
Home
Monitors perimeter
sensors while leaving
indoor sensors disarmed.

4. Explore Ring Alarm.
1716
LED Ring
Speaker
LED Ring
Lens
Sensor
Magnet
LED Ring
Network
Number pad
Battery
Faulted sensors
(bypass)
Security Modes
LED Ring
LED Ring
Ring Base Station
Ring Range Extender
Ring Motion Sensor
Ring Contact Sensor
Ring Keypad
Pairing
button
Ethernet
port
Power
cable
Wi-Fi
LED
Power
LED
Factory
Reset
USB

5. Having trouble?
Here are some answers...
Is there anything I need to
complete setup that isn’t in the
box?
Nope! Everything you need to get
started with Ring Alarm is included in
your kit.
Do I need two accounts for my
Ring camera and Ring Alarm?
No, you don’t need separate Ring
accounts for your Ring Doorbells,
Cameras, and Ring Alarm. Your current
account will work for all of your Ring
products.
I see more than one Base Station.
Which one is mine?
When the Base Stations appear in
the list, the last four digits of the Base
Station’s MAC address will appear
underneath their name. Find the one
that matches yours.
I don’t see my Wi-Fi in the list.
If you don’t see your Wi-Fi network in
the list, you can still connect to it. Tap
Add Hidden Network, then enter your
Network Name and password.
Can I change my Wi-Fi later?
Yes, you can change your Base Station’s
Wi-Fi network at any time.
Where should I place my range
extender?
Plug the range extender into an outlet
between the Base Station and the
farthest device. This allows your Base
Station to talk to the device more easily.
If I have a Ring Protect Plus
subscription, are all my Locations
covered?
No. You will need a Ring Protect Plus
Plan for each Location if you want
advanced features such as professional
security monitoring.
Do I need a monthly plan if I want
professional security monitoring?
Yes. The Ring Protect Plus plan includes
professional monitoring and cloud
video storage. If you want monitoring,
that’s the plan you should choose.
Should I place my motion
detector in a corner or a wall?
Place it where it will have the best view
of the area you want to cover. The
motion detector should have a clear,
unobstructed view of the area. Many
people prefer a corner, but don’t be
afraid to place it on a wall.
How high o the ground should I
place my motion detector?
The detector should be about 7’ above
ground level. This keeps it out of the way
of pets, kids, and accidental bumps.
I skipped Monitoring setup. Can I
finish the setup later?
Yes, you can come back to the
Monitoring setup later. To access
Monitoring setup, open the menu, tap
Location Settings, then tap Monitoring.
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What does the Base Station’s
cellular radio do?
The cellular radio allows your Base
Station to send alarm signals to the
monitoring center if the usual internet
connection isn’t working. Hopefully you
won’t need it, but it’s there if you do.
What happens if the power goes
out?
Your Base Station comes with a battery
backup that will last up to 24 hours
depending on usage. When your Base
Station is running on battery, only a
limited set of features will be available,
but your home will still be monitored.
Can I add more devices to my
Ring Alarm?
Yes! You can find a list of all the devices
we support by tapping Add (+) on the
Device List. Follow the instructions to
add a device.
Do I ever need to remove the
Base Station’s battery?
No. The Base Station’s battery does not
need to be removed at any time.
My Base Station isn’t working. Can
I reset it and try again?
Yes. Use a pin to press the Reset button
on the Base Station for twenty seconds.
This will factory reset your Base Station.
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© 2018 Ring LLC or its affiliates. RING, ALWAYS HOME, and all related logos are trademarks of Ring LLC or its affiliates. Last updated: 06/06/18
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