ring Alarm User manual

Alarm

Base Station
The central hub of your Ring Alarm system. It
connects all of your Alarm devices to the Ring
app, so you can stay in control of your home from
anywhere. Connects to power with the included
power supply.
Motion Detector
Alerts you to movement inside
your home. Mounts using
hardware included with the
Motion Detector Install Kit.
Range Extender
Extends the Z-Wave wireless
network to reach distant
Alarm devices.
Keypad
Gives you hands-on control of Ring Alarm. Mount it
on a wall or place it on a table near a door you use
often. Runs for months on battery, or connects to
power using the USB cable and power supply.
Say hello to Ring Alarm.
Contact Sensor
Alerts you when a door or window
is opened. Uses the Sensor magnet
and mounting hardware included
with the Contact Sensor Install
Kit, or the bonus Slim Magnet for
narrow doorways.
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. Your home + Ring Alarm. . Set up your Ring account.
This sample house shows how
Ring Alarm can be set up in a
home. You should customise
your Ring Alarm setup to meet
your own needs.
Base Station
Keypad
Motion Detector
Contact Sensor
Range Extender
First, get the Ring – Always Home app from the app
store on your mobile device. If you already use Ring,
be sure to update your app to the newest version.
Open the app. If you’re new to Ring, tap Create
Account and provide your details to get started.
Setting up Ring Alarm is simple, and the app will
walk you through each step of the process.
Your Ring Alarm requires an internet connection, so
you’ll need your wifi network and password or an
Ethernet cable.
If you have any questions or need help with your
Alarm, start here: ring.com/alarm-faq
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. Set up your Alarm Base Station.
Before you begin, make sure Bluetooth
is enabled on your mobile device.
Now you’re ready to set up your Alarm Base Station
in the Ring app. Here's how:
. Tap Set Up a Device.
. If this is your first ever Ring Alarm, tap Alarm.
If you have Alarm at another location, tap
Security Devices.
. Select a location, or add a new one.
. Tap Base Station.
. Follow the in-app instructions to
complete setup.
When prompted, press the PAIRING button on the
rear of your Base Station, as shown below.
Visit ring.com/alarm-faq for more information about
LED patterns during pairing.
Rear of Base Station
TIP
The first time your Base Station connects to the
internet, it will automatically begin a software
update, which may take a few minutes.
During the update, the light ring on your Base
Station glows blue with a spinning yellow
indicator. Once the ring is solid blue, the
update is complete.
. Set up Assisted Monitoring.
What is Assisted Monitoring?
Assisted Monitoring automatically calls your
emergency contacts whenever your Ring Alarm
detects a security issue and sounds the alarm.
A subscription to Ring Protect Plus is needed before
you can sign up for Assisted Monitoring (plus
cellular backup). Your Ring Alarm kit comes with a
trial of Protect Plus.
Your Ring Protect Plus subscription gives you other
benefits including / cellular backup. If your
internet goes down, or your router loses power,
cellular backup will send your Ring Alarm signal to
the monitoring service.
Signing up for Ring Protect Plus.
. After you add your Base Station, open a web
browser, visit ring.com/protect-plans and
subscribe to the Ring Protect Plus plan.
. When you’re done, open the app and tap on
the Menu. Then go to Settings, then Monitoring
to configure Assisted Monitoring.
What is self monitoring?
If you skip Assisted Monitoring, your Ring Alarm will
be self monitored. In an emergency, your
Alarm will sound but it won’t signal the monitoring
service, and your emergency contacts won't get
calls about your alarm.
If you choose self monitoring now, you can go back
and sign up for Assisted Monitoring at any time.
Find your local Ring Monitoring Service phone number at
ring.com/monitoring-service
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. Set up your Alarm devices.
For the easiest setup, complete all three steps for each device before moving on to the next one. Use the app
and this guide to help you position your Alarm devices to improve your home security.
If you need to take a break, you can close the app and finish adding security devices later. When you’re ready
to resume setup, open the Ring app and tap Set Up a Device.
Setting up your Ring Alarm security devices involves three steps:
Don’t pull out all of the tabs at once! It can make setting up your Ring
Alarm a lot more complicated. Wait until you’re ready to set up a certain
device, then only pull its tab when the app prompts you.
Understanding device codes.
Your Ring Alarm kit comes with a suite of devices.
Each has a unique QR code and -digit code on
the back.
These let you easily identify devices while working
in the app. These codes can usually be found on the
rear of devices, as shown in these sample images.
Back of Motion Detector Back of Contact Sensor
Connect
the device to
your Ring Alarm.
Configure
its settings
as needed.
Install
the device.
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Install steps:
. Connect
When the app prompts you, pull out the battery
tab to power it on.
. Configure
In the Ring app, choose the Sensor placement
(Main Door, Secondary Door, or Window), give
it a unique name describing the location, and
assign it to a room.
Door and Window Settings
If you’re using the Contact Sensor on a door,
remember to choose Main Door or Secondary
Door. Main doors have Entry and Exit Delays to
help prevent false alarms.
For more on Entry and Exit Delays, see page 19.
Contact Sensors.
Contact Sensors can be installed on any door
or window. It doesn’t matter which direction or
orientation you install them, as long as the Sensor
and magnet line up and are no more than .cm
(/") apart.
We recommend installing Contact Sensors on every
door and window that oers easy access to your
home, such as ground floor windows, or upper floor
windows near obstacles an intruder can climb.
TIP
If you have multiple Contact Sensors to add
to your Ring Alarm, remember to connect,
configure, and install them one at a time.
. Install.
Choose where you’d like to install your
Sensor and magnet. If you have a narrow
doorway, use the included Slim Magnet instead.
Line them up with no more than
.cm (/") between them (see image).
If installing it on a door, choose a side without
hinges (see image).
Peel the backing from the attached tape and
press the Sensor and magnet into place.
"Tampering" a Sensor
When you slide the battery cover o of a
Sensor to change the batteries, it will show as
“tampered” in the Ring app. It will return to
normal once you slide the cover back on.
If you need to arm your Alarm while a Sensor is
in this "tampered" state, you will be prompted to
bypass it to continue arming.
For more on Bypassing Sensors, see page 18.
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Motion Detector.
Motion Detectors are designed to be smart. They
allow you to move freely through your home while
also being ready to detect movement through
rooms and hallways when armed.
When working normally, Motion Detectors detect
motion constantly, but will only notify you to the first
detection. After three to four minutes of no activity,
it will be ready to notify you again. You can arm your
Alarm in Away Mode during this period, and it will
detect intruders.
In Test Mode, motion is constantly detected, and
will notify you about every  seconds. Test Mode is
designed to help you test for blind spots, pets, and
other environmental triggers.
Where should you place your Motion Detector?
• Install . m (') above the floor, if possible.
• Install in a corner or on a flat wall
(see illustrations).
• Choose a location with a clear line of sight, with
no obstacles or blind spots.
To avoid false alarms:
• The Detector should not face a heat source such
as a stove, fireplace or windows with direct sun.
• Use the app to adjust motion sensitivity to
accommodate many pets.
• Make sure your pets can’t get close to the Motion
Detector by climbing on furniture.
• The Detector should be armed in Away Mode,
but disarmed in Home Mode. This is the
default setting.
• Don't place your Ring Alarm system in an
unheated building, such as a garage or shed.
Install steps:
. Connect
To connect your Motion Detector, pull the
battery tab.
. Configure
Using the app, decide where you will place your
Motion Detector; then give it a unique name and
assign it to a room.
. Install
Locate the bracket for the back of the Detector
in the accessory bag. Securely mount the bracket
using the included tape or screws. Snap the
Motion Detector onto its bracket.
Motion Detector in a corner
Motion Detector on a wall
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Keypad.
You’ll use your Keypad to arm and disarm your
Alarm, so we recommend you place it in the hallway
or near the door you most often use to exit and
enter. Some people install an extra Keypad in their
bedroom for easy access at night.
Install steps:
. Connect
When prompted by the app, plug the Keypad
into an outlet with the included USB cable and
wall adapter.
. Configure
Give your Keypad a unique name and add it to a
room. Don’t forget, you must create a personal
access code to arm and disarm your Alarm.
. Install
The Keypad can be mounted flush on a wall or
placed on a table, and can be left plugged in or
run on its internal battery.
For more on Entry and Exit Delays, see page 18.
To install Keypad on a wall:
• Slide the bracket o the Keypad.
• Place the mounting bracket on the wall, then
use the wall anchors and screws from your kit to
fasten the bracket to the wall. (If using anchors,
you should pre-drill holes.)
• Slide the Keypad onto the bracket.
To place the Keypad on a table:
• Slide the bracket o of the Keypad.
• Flip the bracket over, then slide it
back on to elevate the Keypad.
Range Extender.
Range Extenders expand the range of your
Ring Alarm network and enable your devices to
communicate with the Base Station.
The Range Extender works best when it’s placed
between your Base Station and your most distant
Alarm devices. You may need to move the Range
Extender around to dierent outlets within your
home to find the best placement.
Install Steps:
. Connect
To prepare your Range Extender for setup,
plug it into any outlet.
. Configure
Using the app, give it a unique name and
assign it to a room.
. Install
Plug the Range Extender into an outlet
between your Base Station and one or
more Alarm devices.
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. Learn to use Ring Alarm.
Away Mode
When you arm in Away
Mode, by default all Sensors
are armed. This Mode should
be used when you go out
and there’s no one at home.
Home Mode
When you arm in Home
Mode, only door and window
Sensors are armed by
default. This Mode should be
used when someone wants
to stay home and feel safe.
Disarmed Mode
No Sensors inside your home
are armed. This is useful when
you’re at home and want the
freedom to go in and out easily.
Alarm Modes.
Your Alarm system has three Security Modes to choose from: Disarmed, Away, and Home.
You can switch between them using the Keypad and the Ring app.
How to Arm and Disarm
your Ring Alarm:
First, make sure that the doors and windows are
closed.
Using the Keypad
Enter your personal access code, and then press
the Disarmed, Away, or Home Mode button.
Using the app
Open the app and tap the Mode of your choice.
How to trigger Panic alarm.
Ring Alarm features a Panic alarm just in case an
emergency occurs while you’re at home. To trigger
it, press and hold the and buttons on the
Keypad at the same time for three seconds.
Triggering the Panic Mode will sound the siren. If
you have Assisted Monitoring, it will send a signal
to the monitoring service, which will call your
emergency contacts at the same time.
TIP
Disarming will cancel your alarm signal. If you
have Assisted Monitoring, disarming the system
during an alarm cancels the signal sent to the
monitoring service.
In an emergency, if you want to silence the
alarm without canceling the alarm signal, tap
the Silence Siren button in the app.
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Bypassing Sensors.
The bypass feature allows you to temporarily
ignore a Sensor so can arm your Alarm without
triggering it. The feature is most often used when
you want to leave a window open or ignore a
device issue to resolve at a later time.
Using your Keypad
When you try to arm and need to bypass a Sensor,
your Keypad will announce “Sensors require bypass”
and the button will blink. Press the button to
bypass, or to cancel arming, do nothing.
Using the app
If you try to arm your Alarm and a Sensor needs to
be bypassed, you’ll get a notification.
Using Keypad power save options.
• Plugged in: Current mode button light is
always on. Numbers light up when it’s dark
or motion is detected.
• Battery, with power save on: Current mode
buttons light up when a button is pressed.
• Battery, with power save o: Current mode
buttons light up when motion is detected.
Numbers light up when it’s dark or motion
is detected.
To adjust the Keypad power save settings, open the
app, tap the Devices menu to find your Keypad, and
use the power save toggle.
Changing armed modes for Sensors.
Each Security Mode arms specific groups
of Sensors. By default:
• Away Mode arms all Contact Sensors
and Motion Detectors.
• Home Mode arms only perimeter Contact
Sensors on doors and windows.
You can customise which Sensors are armed in
Home and Away Mode. For example, if you
want to avoid arming a specific door while in
Home Mode, you can use Mode Settings to
change this default setting.
Understanding Entry & Exit Delays.
Exit Delay gives you a short period of time to leave
once you’ve armed Ring Alarm. After you arm your
system, you’ll hear a series of chirps to remind you
that there are only a few seconds to exit and close
the door. When your Exit Delay ends, your Alarm is
in Armed Mode. Opening your door will trigger the
Entry Delay to begin counting down.
Entry Delay gives you a short time to disarm your
Ring Alarm after you open the door. You’ll hear
reminder chirps during the delay, and when the
delay ends, if you don’t disarm, your Ring Alarm
siren will sound.
To use Entry and Exit Delays on your doors, open
the app and set the Contact Sensor placement
settings to Main Door, then customise each delay.
You can choose between  seconds (no delay) and
 seconds ( minutes). Just make sure you give
yourself enough time to arm and disarm your Alarm.
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What happens when your Ring Alarm begins to sound?
Assisted Monitoring, which is only available with a subscription to Ring Protect Plus, provides an extra layer of
security by notifying your emergency contacts via an automated call when a security issue is detected.
Visit ring.com/protect-plans learn more about subscribing to Ring Protect Plus.
Assisted
Monitoring with
Ring Protect Plus
Self
monitoring
When a security threat is detected, the Sensor sends a signal to
the Ring Alarm Base Station.
Ring Alarm sends a notification to your phone, email
(if turned on). Shared Users on your account also get alerts.
Ring Alarm sends the signal to the monitoring service.
Cellular backup sends the signal if your internet is down.
The monitoring service calls your list of emergency contacts,
leaving voicemail messages until a contact answers.
Owners and Shared Users.
You can invite trusted people to use your Ring Alarm, and provide them with limited access.
Owners
The Owner is the
master account
used to set up
your Ring Alarm.
Shared Users
Best for family
members, trusted
friends, caregivers,
and pet sitters.
Guest Users
Best used for
short-term
visitors and
contractors.
Arm and disarm via Keypad with
access code
Arm and disarm via app
View cameras
Change device settings
Add and delete users
Access billing and account settings
Requires an email address for
account setup
Can have access limited by a schedule
2120

Adding and removing Shared Users
and Guest Users.
To add users to your account, open the Ring app
and tap Menu, then tap Settings, then Users.
Shared Users
Choose your new Shared User's unique access code,
then tap Send Invite. The invite expires in seven
days, but you can always resend it, if needed.
Guest Users
Choose your guest’s unique access code and give it
to them directly, as there will be no email. You can
also add a schedule to specify when your Guest User
can arm and disarm.
Removing Alarm Access and Deleting Users
• To remove Alarm access without deleting a
Shared User, tap their name and then the toggle
next to Alarm Base Station. This user can still have
camera access, if available.
• Delete any user from your Ring account by
tapping on the user’s name, then tapping
Remove User.
Managing alerts.
Your Ring Alarm can send notifications to your
phone and email when the Alarm begins to sound,
when a device has a low battery, and for a variety of
other events.
To adjust your alerts, open the side menu, tap
Settings,and select Alarm Alerts. Each Ring app
Shared User can turn on and o alerts without
impacting other users.
Note: Emergency Alarming alerts can never be
turned o.
The more comfortable you feel using the system,
the better you can understand how to adjust Ring
Alarm settings for convenience and safety.
Everyone who uses your Ring Alarm should practice
arming and disarming it, understand when to use
Home and Away Modes, and know how to avoid
false alarms.
False alarms.
A “false alarm” occurs when someone or something
accidentally triggers your Alarm and the siren
sounds, but there is no real emergency. The best
way to prevent false alarms is to understand and
avoid the cause.
These activities may help prevent false
alarms:
• Provide everyone at your location who needs to
use Ring Alarm with Shared or Guest User access.
• Make sure all Shared Users download the Ring app.
• Test your Exit and Entry Delays and make sure
they give you enough time to leave and enter.
• Check that your Motion Detector coverage
doesn’t have any blind spots and doesn't face
heat sources. Adjust motion sensitivity settings
so pets don’t set o the alarm.
• Make sure your Contact Sensors and magnets
are securely attached to doors and windows,
and won’t get bumped or broken.
• Save the Ring monitoring center phone number
as a phone contact with a unique ringtone.
Find your local number at
ring.com/monitoring-service
. Practise, Practise, Practise.
TIP
For tips on Ring Alarm, replacing Sensor
batteries, using Alexa and more, visit:
ring.com/alarm-faq
2322

Ring
Sengel 
 AZ Amsterdam
The Netherlands
To review your warranty coverage, please visit www.ring.com/warranty.
© 2020 Ring LLC or its aliates.
Ring and all related logos are trademarks of Ring LLC or its aliates.
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For a list of all customer support numbers, visit:
ring.com/callus
For the latest version of the Ring Alarm guide at
ring.com/alarm-manual
Find the Z-Wave technical information at
ring.com/z-wave
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