ring VIDEO DOORBELL User manual

Alarm

Ring Alarm Base Station
The central hub of your Ring Alarm system.
Connects all of your Alarm devices to the
Ring app, so you’ll always stay in control of
your home, wherever you are.
Connects to power with the included
power supply.
Ring Keypad
Gives you hands-on control of your Ring
Alarm system. Mount it on a wall or place it
on a table near a door you use often.
Connects to power using the USB
power supply and cable.
Say hello to Ring Alarm.
2

Ring Motion Detector
Alerts you to movement inside your home.
Mounts using hardware included with the
Motion Detector Install Kit.
Ring Range Extender
Extends the Z-Wave wireless network to reach
distant Alarm devices.
Ring Contact Sensor
Alerts you when a door or window is opened.
Uses the Sensor magnet and mounting hardware
included with the Contact Sensor Install Kit.
3

Base Station
Keypad
Range Extender
Motion Detectors
Contact Sensors
1. Your home + Ring Alarm
This sample house shows how
Ring Alarm can be set up in a
home. You should customise
your Ring Alarm setup to meet
your own needs.
4

1. First, download the Ring app for your iOS or Android device.
• Before setting up your Ring Alarm, make sure you have the latest version of the
Ring app from the app store.
2. Next, create your account.
• If you’re new to Ring, tap Create Account. The app will ask you to enter your home or
property address, your name, and email address, then ask you to create a password.
• If you already have a Ring account used for other Ring devices or Ring.com, use it to
log in to the Ring app.
3. Now you’re ready to begin setting up your Ring Alarm.
• From the Menu, tap Set up a device.
• Then tap Security Devices.
• Then tap Base Station.
Setting up your Ring Alarm is simple, and the Ring app will walk you through the process,
step by step. If you have any questions or need help with your Alarm, start here:
ring.com/alarm-faq
2. Set up your Ring account.
5

The mobile app will now guide you through the
setup process.
To allow the app to communicate with the
Base Station during setup, you’ll be prompted
by the app to press the Pairing button on the
back of the Base Station until the blue ring
begins spinning.
The first time your Base Station connects
to the internet, it will automatically begin
a software update, which may take a few
minutes. The Base Station LED light should
show a blue ring with yellow spinning
around. When it’s complete, the LED will
be solid blue.
Once your Base Station is set up, the LED light
ring will use colour to tell you the status. Visit
ring.com/alarm-faq for an explanation of Base
Station LED light patterns.
Follow the app to continue the setup process.
Blue Spinning
Ready to pair
Blue Solid
Pairing successful
Blue Flashing
Pairing failed
White Climbing
Connecting to Wi-Fi
White Solid
Connected to
Wi-Fi or Ethernet
White Flashing
Wi-Fi network
connection failed
3. Set up your Alarm Base Station.
LED patterns during pairing
LED patterns connecting to internet
6

4. Set up Assisted Monitoring.
What is Assisted Monitoring?
Assisted Monitoring sends automated calls to
you and your emergency contacts whenever
your Ring Alarm detects a security issue and
sounds the alarm. A subscription to Ring
Protect Plus is needed before you can sign
up for Assisted Monitoring. Your subscription
will also give you Cellular Backup in case your
internet goes down.
How do you get Assisted Monitoring?
1. After you add your Base Station, open a
web browser, visit ring.com/protect-plans
and subscribe to the Ring Protect Plus plan.
2. When you’re done, use the Ring app to
set up Assisted Monitoring, then continue
setting up the rest of your Ring Alarm.
What is self monitoring?
If you skip Assisted Monitoring, your Ring
Alarm will be self monitored. In an emergency,
your Alarm will sound, but it won’t signal the
monitoring service, and your emergency
contacts won’t receive automated calls
notifying them about the emergency.
If you choose self monitoring now, you can
go back and sign up for Assisted Monitoring
at any time.
See the chart on page 21 for an in-depth
comparison of Assisted Monitoring vs.
self monitoring.
7

Emergency Contacts
(Assisted Monitoring only)
When an alarm signal is received, the monitoring service
will call your list of emergency contacts - people you trust
to answer the call and take care of your home in case you
can’t be reached.
Your emergency contacts should be able to:
• Answer their phone and handle Alarm emergencies.
• Respond to your home if assistance is needed.
• Unlock your home to give emergency responders access
to your home if necessary.
• Use your Ring Alarm and disarm it, if asked by authorities.
Save our number as a contact!
If we call during an emergency, you’ll know it’s us.
Ring Alarm: [phone]
8

5. Set up your Alarm devices.
For the easiest setup, complete all three steps for each device before moving on to the next
one. Using the app and this guide, we’ll help you position your Alarm to improve the security
of your home.
Don’t pull out all of the tabs at once! It can make setting up your
Ring Alarm a lot more complicated. Wait until you’re ready to set up
a certain device, then only pull its tab when the app prompts you.
If you need to take a break and finish adding any of your security devices later, you can close
the app. When you’re ready, simply reopen the Ring app and tap the Set up a device button
on the dashboard or side menu.
Setting up your Ring Alarm security devices involves three steps:
1
Connect
the device to
your Ring Alarm.
12
Configure
any unique settings
as needed.
3
Install
the device
in your home.
9

Understanding Ring Alarm device codes.
Your Ring Alarm kit comes with a lot of devices. Each device has a
unique QR code and a 5-digit code on the back.
When working in the app, you can use this code to identify the
device you’re working with. These sample images show you where
you will find QR codes on your Ring Alarm devices.
Back of Motion Detector Back of Contact Sensor
10