Riso HC5500 User manual

US/UK-1
CONTENTS
1. Getting Started ......................................................... US/UK-6
Names of parts ......................................................................................................................... US/UK-6
Operation Panel ....................................................................................................................... US/UK-8
Paper Specifications ............................................................................................................. US/UK-10
Handling Ink Cartridges ........................................................................................................ US/UK-11
2. Let's Start Printing ................................................. US/UK-12
Taking advantage of Security Print ...................................................................................... US/UK-14
Taking Advantage of Security Print ..................................................................................... US/UK-16
Useful information about the HC5500 Series ...................................................................... US/UK-18
3. Frequently Used Basic Functions.......................... US/UK-24
Duplex printing ...................................................................................................................... US/UK-24
Multi-up (Multi-page) ............................................................................................................. US/UK-26
Job Separation ....................................................................................................................... US/UK-28
RISO Console ......................................................................................................................... US/UK-30
4. Other Useful Features ............................................ US/UK-32
Pause after a proof ................................................................................................................ US/UK-32
Print Position Adjustment ..................................................................................................... US/UK-32
Test Print ................................................................................................................................ US/UK-34
Job comments ....................................................................................................................... US/UK-35
Reprinting (Temporary Data Retrieve) ................................................................................. US/UK-36
Using Forms ........................................................................................................................... US/UK-38
Storing Data and Settings (Storage) .................................................................................... US/UK-40
Making Booklets (Pagination) .............................................................................................. US/UK-42
Adjusting the Image .............................................................................................................. US/UK-44
Using the Optional Finisher .................................................................................................. US/UK-48
Using the Optional Scanner.................................................................................................. US/UK-50
5. Troubleshooting..................................................... US/UK-52
If the printing quality is not as good as expected .............................................................. US/UK-52
If the printer has stopped...................................................................................................... US/UK-52
Changing the ink cartridge ................................................................................................... US/UK-53
Head Maintenance ................................................................................................................. US/UK-54
Optional Items ........................................................................................................................ US/UK-55
There are 2 types of printer controllers: RISO Controller HC3R-5000 (GDI) and RISO Controllers PS7R-9000
(PS).
The screen shots shown in this manual are from RISO Controller HC3R-5000. Please note that the screen
shots may differ from the ones shown depending on the printer controller in use.

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The Series:
One of the world's fastest and most
economical full colour printers.
Features such as high-speed and inexpensive printing make the HC5500 useful in a wide range of applications.
Applications of colour printing will increase even more, including leaflets and direct mail for advertising, product
manuals and educational materials for the company's internal use, and presentations.
The HC5500 achieves high-speed full-colour printing thanks to its the control engine (FORCEJETTM engine) that
controls 4 independent in-line inkjet heads, one for each colour (CMYK - cyan, magenta, yellow, black). And the
optional scanner and finisher enhance the convenience of your company's colour printing environment.
• The fastest in the world (*1): up to 120 sheets/minute (*2)
(*1): As of September 2005; based on internal data obtained with colour printers for office use.
(*2): Continuous cross-feeding, single-side printing, standard setting, A4-size
The example shown in the photograph is
equipped with optional items.

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Windows/Macintosh
Paper
Paper
Paper
KCMY
Printer Controller
( Colour management:
ComColor™
Standard)
Paper size
Paper type
Colour information
Order print job
FORCEJET™
ENGINE
Controls ink
output and
printing speed
What is ?
ComColor.TM is a term invented by RISO, formed by merging Communication and Colour.
It represents a new form of colour printing targeted on high-speed, low-cost, and prompt
(on-demand) response, driven by our business and daily life needs.
Haven't you ever given up on printing a proposal document or a leaflet because of the
high cost and long time required for large-scale colour printing?
ComColorTM is RISO's answer to make colour printing more affordable.
Mechanism
The FORCEJETTM engine is the printing mechanism created by the "high-speed in-line
inkjet system", which can be considered as the heart of the HC5500.
It was developed as a convergence of technologies to achieve full-colour, fast, durable,
and low-running-cost printing.
Welcome to the new world of affordable colour printing offered by ComColor.TM.
In order to achieve high-speed colour printing, the data sent
by the computer are processed into optimal images by the
printer controller (colour management system: ComColorTM
Standard).

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What you can do with the Series
The high-speed HC5500 full-colour printer can be used in a wide range of applications.
Here we will explain what kind of printing the HC5500 is capable of, and introduce its most important features.
Reducing the quantity of paper
used
Multi-Up (2 in 1) duplex printing
Reducing the number of pages is a fundamental
ecological measure. The HC5500 can do duplex
printing and paginate several pages into one. By
combining duplex printing with Multi-Up, you can
make your documents even more compact.
Quickly preparing a large quantity
of printouts
Job Separation
Preparing a large quantity of meeting documents or
materials to be distributed is straightforward using the
Job Separation function. Available types of job separa-
tion are "by job", "collate", or "non-collate". By inserting
a separation paper, it is easy to sort out the printouts.
The optional finisher provides additional efficiency with
offset output.
Printing without being seen by
other people
Security Print
You can assign security codes to jobs.
After sending a print command to the HC5500 from the
computer, the printing starts in front of you after typing
the security code on the HC5500's touch panel (op-
tional).
You can print without having the printout seen by
anyone else, and the data (job) does not remain in the
HC5500.

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Printing booklets with automatic
pagination
Booklet Pagination
The HC5500 can do double-page foldable pagination
without using an application software to prepare the
data. You can print data as they are, without deterio-
rating image quality and saving a significant amount
of time.
Printing repeated marks and
phrases
Using Forms
(Only when connected to RISO PS7R-9000)
You can print documents and add a common mark or
text. By storing texts or images in the print controller
as forms, they can be easily used for printing.
Adding comments to the print-
ing data as printing instructions
Job Comments
You can add comments to the data sent to the
person in charge of printing. The comments may
include type of paper, colour, size, and other informa-
tion. This feature can be used as a convenient
printing specifications form.
Using the scanner/finisher
Scanner/Finisher
(optional)
With the scanner, you can use the HC5500 as a
colour copying machine. In addition, with the HC
finisher you can do stapling, hole punching, and
prepare booklets.

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1
Getting Started
Ink Unit Cover
Ink cartridges for 4 colours are installed
here. Open this cover to replace empty ink
cartridges.
[Changing the ink cartridge], page 53 of this
manual
User's Manual for Printer Main Body, page 3-18
Standard Paper Feed Tray
Used for special paper such as postcards, cardboards, and
envelopes.
This tray should be left closed when not in use. (We recommend
setting conventional paper in Tray 1 and Tray 2.)
After printing, return the paper remaining on the feed tray to the
original package. Leaving paper on the tray may cause curling,
possibly resulting in paper jamming.
Make sure that you
load the paper with
the printable side
face upward.
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Names of parts
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When setting the Standard Feed Tray for printing
envelopes, tilt it slightly upward.
See User's Manual for Printer Main Body
page 1-22.
Envelope setting
Standard setting

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Operation Panel
[Operation Panel], page 8 of this
manual
Make sure that you load the
paper with the printable side
face downward.
Stack Guide (Side)
Power Switch and Sleep Key
The power switch located on the right side of the main body
is usually left in the ON position. To turn the sleep mode
ON/OFF upon the start and end of daily work, use the Sleep
Key on the Operation Panel.
Receiving Tray
(Auto-Control Stacking Tray)
The printed paper is ejected here.
The stack guides calculate the size
based on the data received from the
computer and move automatically.
(Please do not force them manu-
ally.)
Paper Feed Tray 1/ Tray 2
The paper to be printed is loaded here.
Since the paper is inverted when taken
inside the printer from the tray, thick or
other special type of paper cannot be
loaded. Please check the types of paper
that can be loaded.
Load the tray with the same type of paper
that was used in the previous time. The
paper type can be checked on the Moni-
toring screen of the [RISO Console].
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Stack Guide (End)
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Sleep Key
Main Power Switch

Getting Started
US/UK-8
Operation Panel The operation panel performs menu settings and displays printing instructions.
In addition, it indicates paper jamming locations and depleted consumable
items.
Ready
Auto
MENU Key
This key is used at the operation panel during
[Menu setting] operations.
User's Manual for Printer Main Body, page 2-10
Remaining quantity
warning lamp
FORCEJET™
link mark Message Display
WAKE-UP Key
Sleep Key
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PRINT/PAUSE Key
Turns the print mode ON and OFF.
[Printing Mode ON/OFF] - page 20 of
this manual
Blinks while receiving data.
Goes on in case of errors that
are not indicated by marks,
and a message is displayed.
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Cursor Key
Used to display the target menu and
change setting values.
OK Key
Confirms setup con-
tents.
CANCEL/BACK Key
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Keys used in operations

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Mark display
The light of the operation panel display goes on and the printer stops during paper jamming or when a consumable
item such as ink runs out.
Please check the mark whose light is on and take appropriate measures.
INK CARTRIDGE
The ink cartridge is empty. Please change
the ink cartridge of the colour whose light is
on.
CHECK SETTINGS
A door or internal lever of the printer is not
properly fixed. Please check the area whose
light is on.
CALL SERVICE
An error that requires servicing has occurred.
Write down the error number and contact
your local dealer (or service representative).
JAM
Indicates paper jam. Check the area where
the light is on and remove the jammed paper.
You will see a seal explaining the procedure
when you open the front cover.
MAINTENANCE CALL
The ink drain tank is full or the maintenance
time has come. Please contact your local
dealer (or service representative).
FORCEJET™link mark
The FORCEJET engine
adjusts printing speed, paper
size, and quality in a global
manner. This mark is ON
when these functions are
working properly.
User's Manual for Printer Main
Body, page 3-3

Getting Started
US/UK-10
Paper Specifications
Usable Paper:
Paper that conforms to the following specifications can be used for printing.
Curled, ripped, wavy,
folded, or wet paper
Regular inkjet paper
Certain types of paper designated as “for photo-
graph”or “fine-grain”that are sold at computer or
stationery shops; they are glossy as a result of
processing and cannot be properly printed due to
ink incompatibility.
•Paper sizes that can be used in the Standard Feed Tray : 46g/m2–210g/m2(12-lb bond to 56-lb bond)
•Paper sizes that can be used in Paper Feed Tray 1/2 : 52g/m2–104g/m2(14-lb bond to 28-lb bond)
Maximum size
Minimum size
182mm (73/16")
257mm
(101/8")
297mm (11")
* Both orientations are available. 420mm (17")
Paper ejection
direction (*)Paper ejection
direction
Registering paper size :
432mm (171/2")
Types of paper that cannot be used:
Maximum size
Minimum size
297mm
(11")
90mm
(39/16")
148mm
(513/16") 420mm (17")
Registering paper size :
550mm (215/8")
Registering Paper Size :
340mm
(133/8")
Paper ejection
direction
Paper ejection
direction
For superior printing
quality, we can pro-
vide the paper that
brings out the best of
your machine. Please
contact your local
dealer (or service
representative).
Printing envelopes
The following settings are required for printing envelopes:
•Specify the envelope size in “Custom Size Entry.”
•Select “Envelope”as “Paper Type.”
•Select “Envelope”for “Paper Feed Control.”
See "Printing Envelopes" —page US/UK-22 of this Manual.

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Handling Ink Cartridges
Do not store the ink for a long period
Do not leave the ink under direct sunlight or in places
subject to large variations of temperature, nor store it
for a long period after purchasing. We recommend you
to use it as soon as possible.
Take care to avoid contact with your
hands or clothes
Since the ink is made of oil-based pigment, any stains
in hand or clothes must be immediately washed with a
detergent.
Do not shake the ink cartridge
Do not shake the ink cartridge when replacing it.
Shaking can cause bubbles that may clog the print
head or make the colour uneven.
Do not remove the cap
There is a small amount of ink inside the cartridge
when replacing it. Do not remove the caps at the ink
outlet or air inlet to fill with new ink or to drain the
remaining ink.
Be aware of ink/paper replacing times
Placing orders after running out of ink or paper and
having to reset the printer decreases its efficiency.
When the remaining quantity of ink or paper is low, the
corresponding places light up. Knowing in advance that
the remaining quantity is low lets you prepare the
replacements in time.
Black ink is low.
Air intake cap
Ink feed opening cap

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2
Let's Start Printing
A special printer driver needs to be installed before use.
Select [Print] from the [File] menu and enter printer driver settings if necessary.
The security code is set
in [Option] - [Security
Print].
Make sure to remove this check mark.
Define the [Collate] settings in the printer
driver screen. After completing the necessary
settings, click on the [OK] button.
Using as a network printer
The [RISO Console] is a useful tool that permits verifying the conditions of the printer at the PC monitor.
The RISO console provides the following information related to the printer:
Monitoring :Operating conditions of the printer (whether the power is ON/the type of paper loaded
on the tray, etc.)
Job manager :Checking job processing conditions, performing operations on jobs stored in the
printer controller.
Account records :Viewing job processing history (in [User setting])
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Open the data to be printed with the
PC and start printing.
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When set as [Security Print]
The job is [Requesting...]. Go to the main body of the HC5500 and send an output instruction from the
touch panel.
Select the job to be printed from the [Job status] screen of the Job Manager, press the output button, and
enter the security code to start printing.
(Similar instructions can be sent from the [RISO Console/Job Manager] of the computer.)
For [normal] printing
The printing procedure may vary de-
pending on the setup performed by the
administrator. Please consult the
administrator to learn details about the
setting.
The printing starts when an instruction is sent
from the printer driver. Go to the printer and
take the printout.
Go to the printer and send an output instruc-
tion from the touch panel. Select the job to be
printed from the [Job status] screen of the Job
Manager and press the output button to start
printing.
In order to use the “Security Print”
function of the printer driver effectively,
an optional touch panel is needed.

Let's Start Printing
US/UK-14
Cannot find
my printed
documents
Confidential
Taking advantage of Security Print
You probably face the problems described below in your network printing environment.
Typical network printers are shared by a large number of people and their receiving trays accumulate multiple
printouts. The sizes of the printouts also show significant variations. Sometimes, your document is mixed in the
middle of many others. Some people do not come to take their printouts or take someone else's by mistake. In other
cases, printouts that you want to keep private may be seen by other people. The problems faced by such a printing
environment relate not only to security, but also the waste incurred by the need of reprinting or sending forgotten
printouts to the shredder. These issues can be associated with the use of network connection or centralised print-
ers.
Customers who use network printers have the following requirements:
They do not want other
people to see their printouts.
They do not want to have mixed
printouts.
They want to delete the
data (job) after printing.
They do not want to have titles, etc.
shown in [Account record] and [Pro-
cessing status].

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The HC5500 Series addresses such customer needs by offering security
function.
Since the Security Print assumes that you approach the HC5500 for the printing, it is necessary to install a touch
panel or a PC near the HC5500 where the RISO Console can be seen.
Security means safe, reassuring printing
The data to be printed is first converted into RIP
(printable status) and printing starts immediately after
you enter the security code directly at the HC5500.
The most effective form of security is to watch the
printing and take the output right away. And the data
must be completely erased from the printer. These
security functions improve safety and efficiency in the
current office workflow.
Using the PS7R RISO Controller, you can assign
security codes not only to data but also folders.
Intelligent control is possible by preparing separate
folders with security codes for each group or depart-
ment.
Reducing waste also means preserving the
environment
Printing in front of your eyes when you need and
taking the printout as soon as they come out will save
you the effort of searching for your documents among
multiple printouts. In addition, problems such as
printouts left for ever or taken by mistake will disap-
pear. This will save time and money previously spent
on reprinting and disposing of unclaimed printouts.
Daily workflow improvements really make a difference.
Turn to the next page to see the different usages of
the HC5500. >>

Let's Start Printing
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Taking Advantage of Security Print
Taking full advantage of Security Print
in your work.
The HC5500 allows you to select a Security Print
function adapted to you and your working place.
First, find out what security level you and your
working place need.
How do you want to use the HC5500? (Setting up Security Print)
Printing documents that require
a high level of security.
The required security level is
normally low or medium, but
some jobs require a high
security level.
Recommended Setup
A
B
C
Recommended Setup [A]: the security setting is defined by each one
The security level depends on
the work at hand (and on the
people).
You want to solve problems of
mixed or missed printouts.
For sending a print command using the printer driver, use
the [Security Print] function of the [Option] tab. The job
enters [Requesting...] and the printing does not start unless
you enter the security code. After printing, the data does not
remain in the printer.
Operations from the job manager are accepted. Try to use
[Recommended Setup B]. If you put a check mark in [Job
name is not indicated on Job Manager], the job name is not
displayed regardless of the administrator's setting in the
console.
You want to preserve the
convenience of a network
printer as much as possible.
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Recommended Setup [B]: the administrator is responsible for security settings
It is possible to select whether or not to store the job in the
printer controller after printing. "Discard" is recommended
for security, but even when jobs are stored, it is possible to
impose restrictions on the display of job names and opera-
tions.
Reference: regardless of the [Store/discard] setting, the
print history can be viewed in the [Accounting Record]
in the Console/User Setting.
The Job Manager is a convenient application that permits
viewing a job processing status, but with certain settings it
can also output or delete other people's jobs. When consid-
ering how to set the security configurations, the administrator
must define settings that restrict display details and opera-
tion scopes.
Recommended Setup [C]: the administrator is responsible for security settings
It is possible to define whether only jobs sent with the
Security Print function or every job will require waiting for the
output. To eliminate the waste caused by abandoned print-
outs or printouts taken by mistake, please select [Store all
direct jobs as jobs that require waiting].
Jobs set to require waiting accumulate in the job manager
until they are printed out. The printer can be adjusted to
automatically delete accumulated jobs after a fixed period of
time or not.
Keeping data
The HC5500 can be adjusted to store the last data (only the last page in the case of jobs that comprise
several pages) or not. It is convenient to store the last data if you constantly do additional printing such as
for advertising leaflets. When the Security Print function is used, the final data are not stored. If you do
not wish to store any data, go to [Administrator] [Controller setting 2] [Initial settings] and remove the
check mark in [Keep the last page of the job in the printer.]. The data will no longer be stored.

Let's Start Printing
US/UK-18
Useful information about the HC5500 Series
The HC5500 differs from ordinary inkjet printers in some ways. Here we will explain about those differences. Please
understand these features to take full advantage of the printer.
The ink is oil-based.
Personal inkjet printers often use water-based ink. The HC5500, on the other hand, uses special oil-based ink for
high-speed printing.
In order to take advantage of the features of oil-based ink and obtain superb printing quality, we recommend the
use of special paper.
Conventional types of paper for inkjet printers (especially glossy ones) are suitable for water-based ink and should
not be used with the HC5500.
Moreover, use PET files for storing printouts in order to retain their quality.
Special paper for the HC, the best appealing power.
The RISO IJ paper was especially developed for the RISO HC Series. A special colour profile was developed to
match the special paper, taking full advantage of the features of our special ink. For the best printing quality, com-
bine the paper type set in the printer driver with the type of paper loaded in the tray. For the paper, contact your
local dealer (or service representative).
RISO IJ Double-Side Matte Paper
[No paper] error occurs even with paper loaded in the tray.
After loading paper in the tray, adjust the type and size of paper in the menu setting of the main printer body ([4.1
Standard Feed Tray] [4.2 Feed Tray 1] [4.3 Feed Tray 2]). If the settings do not match the paper type adjusted at the
printer driver during the printing, a [No paper] error occurs.
By setting the menu setting [5.8.17 Tray Selection Rule] in the main printer body to [Size], you will not have to mind
the paper type. Printing will be possible whenever the size matches. In that case, the printing quality may not be
good if the paper type does not match.
When "Paper Type" and the tray
setting do not match, you can
either select to define it as an
"error" or output the job as long as
the size fits.
4.1.1
4.1.2
4.2.1
4.2.2
4.3.1
4.3.2
Standard
papter
Feed Tray
Printer driver
screen
Tray 1
Tray 2
Personal computer
4.1 Standard Feed Tray 4.2 Feed Tray 1 4.3 Feed Tray 2
Main Setting
Paper Size
Paper Type
Paper Size
Paper Type
Paper Size
Paper Type