Rize Contemporary ii User manual

OWNER’S MANUAL

Model Number

RI-AB52-A18-WWM-L-U-H-CCBH2-AC

This product and all our bedding products are covered by one or more of the following issued

and pending U.S. patents including Nos. 7448100, D657157, D663542, D657158, D657156,

8209801, 8209800, D663544, D663543 and other patents pending.

Serial Number ___ __________ ______

(Place your serial number here for ready reference)

TheContemporaryII

Photos are for illustration purposes only. Not responsible for typographical errors.

Wireless Adjustable Bed

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Table of Contents

Safety Precautions 1

Parts List 3

Installation Guide 4

Wireless Hand Control Operation Guide6

Emergency Power Down Operation Guide 9

Advanced Highlight Features 10

Troubleshooting 11

Warranty & Registration 13

Model Number RI-AB52-A18-WWM-L-U-H-CCBH2-AC

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Safety Precautions

ATTENTION!

IMPORTANT SAFETY INSTRUCTIONS.

PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.

Always unplug this adjustable bed frame from the electrical outlet before any cleaning or maintenance of the bed frame. To

safely disconnect, make sure all controls are in the off position, then remove the plug from the outlet.

Keep cord away from heated surfaces. Keep air openings free of lint, hair and the like - never operate when air openings are

blocked. Never drop or insert any object into any opening. Use only indoors.

Cease use of this bed frame and contact the Adjustable Bed base center for repair if (1) it has a damaged cord or plug, (2) it is

not working properly, (3) it has been dropped or damaged, or (4) it has been dropped into water.

ELECTRICAL SAFETY

To reduce the risk of electric shock, electrical fire, or faulty operation of this product, your Adjustable Bed features a polarized plug

meant to be used only with a grounded electrical outlet. If this plug does not fit into your outlet, contact a qualified electrician to

install a properly grounded outlet. Failure to use a properly grounded outlet for this product will compromise this important

grounding safety feature. The use of adapters is not recommended unless the outlet is checked by a qualified electrician to ensure

the proper grounding of the adapter. Please note Unauthorized modifications to this product could void the electrical portion of

your warranty.

This Adjustable Bed is designed exclusively for in-home use.

HOSPITAL DISCLAIMER: It is NOT designed or hospital use and is NOT designed to meet hospital standards.

Do not use this bed with TENT TYPE oxygen therapy equipment or use near explosive gases.

GROUNDING SAFETY

IMPORTANT SAFETY FEATURES

IN-HOME USE ONLY

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE PROTECTOR

(not supplied with this Adjustable Bed).

Weight fail safe feature In the case that an overload of weight is placed on the head or foot mechanism, the control unit will

automatically stop all functions. The control unit will automatically resume all functions 30 seconds after excess weight is removed.

Weight Restrictions The recommended weight limits on our adjustable beds are

Twin/TXL/Split QN/Split CA King 700 pounds, QN/Full/FXL 850 pounds

WARRANTY WARNING!

This bed is specifically designed to require no maintenance by you, the user. Any opening or tampering with the control box,

motors or hand controls (with the exception of the battery compartment if equipped) will result in a void of the warranty.

Only those authorized may conduct repairs or part replacement on your adjustable bed.

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Safety Precautions-cont’d

It is possible that the (optional) vibrating feature of this bed may be misinterpreted by some pacemakers as movement and/or

exercise. This is common with any product that produces a vibrating motion, and may or may not affect your pacemaker.

Please consult your physician with any concerns.

CONSUMERS WITH PACEMAKERS

PRODUCT RATINGS

Immediately dispose of all packing materials as it can pose a smother risk to small children and pets. Injury could occur also if

children or pets are permitted to play on or under the bed. Do not allow children to operate this bed without adult supervision.

SMALL CHILDREN AND PETS WARNING

SAVE THESE INSTRUCTIONS!

Proper operation o your Adjustable Bed is necessary to ensure the long li e and

durability you expect rom a high-quality product. The manu acturer has tested

and inspected this product prior to shipment.

IMPORTANT SAFETY FEATURES cont’

Locking caster feature This Adjustable Bed may be equipped with special locking casters. For your safety, these casters will prevent bed

movement when all casters are in the locked position. To lock casters, push down the safety latch on the caster. To resume product mobility,

lift the safety latch up.

Please note: If your Adjustable Bed is positioned on a hard floor surface such as hardwood or tile, it is strongly recommended that rubber caster

cups or carpet squares are placed under the casters in addition to locking them in place. Casters will not roll when locked, but may slide on an

uncarpeted surface.

FCC compliance device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void user’s right to

operate the device.

Lift Motor Restrictions The lift motors in this bed are NOT designed to operate continuously for more than three (3) minutes over a thirty (30)

minute time period, or approximately 10% duty cycle. To ensure reliable functionality and full life of this product, do not attempt to exceed

these limits.

NOTE: Attempting to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty.

The structure of the bed will support the recommended weight when distributed evenly across the bed. The hea an foot sections are not

esigne to in ivi ually support or lift this amount of weight. For optimal performance, entering and exiting the adjustable bed with the

bed in the flat or level position is recommended.

NOTE: Exceeding the recommended weight restrictions could damage your adjustable bed and void your warranty.

RADIO FREQUENCY IS 433.92 MHZ.

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NOTE: Be ore discarding any packing materials, check the adjustable bed rame carton and veri y all

items in the parts list are included:

A. Remote Control (1) B. “Custom-Clip”

Mattress Retainer Bracket (2)

C. Post Bed Legs (2)

I. 5/16 Inch Washer (12)

D. Inner Headboard Bracket (2)

E. Outer Headboard Bracket (2) G. Headboard Bracket Bolt (6)

J. 5/16 Inch Nut (6)

**Only in TXL, SCK, SQ models.

Parts List

L. Wrench (1)

M. Lounger Post Bed Leg (2) N. Knob Bolt (2)

O. Spring Washer (2)

P. Velcro Leg Strap (1)**

K. Allen Key Wrench (1)

† Indicates Part is attached to Base

R. AC Electric Outlet (120v) (2)†

CAUTION: Electric Plug output AC 120V.

Do not exceed Max Power 500 W

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STEP 1.

For safety reasons, the following should be performed by 2 people.

Carefully lift the bed frame unit out of the shipping carton with the top

side facing downward.

STEP 2. Assembling Be Legs

For this step, you will need 4 bed legs (Cand M), Knob bolts (N), and

spring washers (O), which can be found in the Accessories box.

First turn the two (C) bed legs in a clockwise direction into the holes in

the frame as shown above. Next thread each Lounger bed leg (M) into

the C-channel frame. Make sure the leg opening is facing inside the

frame. Then, insert a Knob bolt (N) fitted with a spring washer (O) into

the predrilled hole in the C-channel frame and through the lounger bed

leg. Tighten the Knob bolt in place. Repeat with the

remaining Lounger bed leg.

STEP 3.

Remove and extend the power cord from the frame.

STEP 4.

Take plastic wrapping off the base frame.

STEP 5.

Carefully rotate the base frame so the top side is facing upward. Be

careful not to rest the frame on its side. The weight may damage the legs.

STEP 6.

Plug the power cord into a grounded electrical outlet.

STEP 7.

Install batteries in hand unit.

Try all functions on the hand control to ensure all features

are operational.

I the bed does not work, re er to Troubleshooting on pg. 10

STEP 8.

Return bed to flat or level position.

STEP 9. Attaching the

“Custom-Clips”

Mattress Retainer Brackets

Your Adjustable base includes our “Custom-Clips” Mattress Retainer

Brackets that sets up quickly and easily with NO tools or

hardware required. To attach the “Custom-Clip”, position each bracket

so that the steel arc frame is facing away from the base deck. Align the

two prong rods on the flat side of the bracket with the corresponding

holes on the base surface. Simply press the prong rods into the holes

so that they are inset into the decking.

The “Custom-Clips” will help anchor and secure your

new mattress to the deck surface making flexibility easier.

Installation Guide

Important

MAKE SURE POWER CORDS DO NOT OBSTRUCT

ANY ADJUSTABLE BED MECHANISMS.

NOTE:For optimal safety, a surge protector should be

used (not supplied with this Adjustable Bed).

DO NOT OVERTIGHTEN

THE BED LEGS.

NOTE:

Bed may be equipped with special locking casters. To

prevent movement of this product, all four casters should be in the

locked position. It is recommended that rubber caster cups or car-

pet squares (not included) are placed under casters in addition to

locking them inplace. Casters will not roll when locked, but may slide

on an uncarpeted surface.

I the adjustable rame is to be set up without a headboard, simply install a mattress on the rame.

Installation is now complete. I a headboard is to be installed, proceed to step 10 on next page.

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STEP 10. Assemble the Hea boar Bracket

i. Use the hand control to elevate the head of the bed so

the bed base frame is reachable.

iv. When headboard brackets are assembled, make sure there is a space of 1.5 (38.1 mm) to 2 inches (50.8 mm)

between the edge of the bed base and the headboard brackets.

v. Securely fasten the headboard bolts (not included with your adjustable bed) to the end of the headboard bracket assembly.

vi. Measure the distance from the center of one mounting hole in the headboard bracket assembly to the center of the other.

vii. If you need to adjust the headboard brackets, unscrew the bolts holding the outer headboard brackets and move them

the necessary distance. Reinstall the bolts and securely tighten.

STEP 11.

Place your mattress on the adjustable bed frame surface. Your adjustable bed and headboard installation is now complete.

If the bed comes with a programming option, turn to the Wireless Hand Control Operation Guide ( located on pages 6 and 7) to proceed.

ii. Slide the inner headboard bracket (D) into the C-channel

frame. (The bracket opening and the C-channel opening should

face each other to create a box shape.) Insert a retainer bolt (G)

fitted with a 5/16 inch washer (I) into one of the predrilled holes

in the C-channel frame and through the inner headboard

bracket. Tighten in place with a 5/16 inch washer (I) and 5/16

inch nut (J). Repeat on the other side.

iii. Place the open side of the outer headboard bracket (E) onto

the exposed square tube of the inner headboard bracket (D) to

create a tight fit between (D) and (E). Insert a retainer bolt (G)

fitted with a 5/16 inch washer (I) into the outer headboard

bracket (E) and through the inner headboard bracket (D). Hand

tighten using a 5/16 inch washer (I) and a 5/16 inch nut (J).

(Leave loose enough for adjusting.) Repeat on

the other side.

IMPORTANT NOTES:

Failure to follow the installation steps as they appear in this gui e coul result in amage to your a justable be frame.

Make sure to position the bottom of the hea boar cross member no more than

3 inches (76.2 mm) between the hea boar an the top of the mattress.

Velcro Leg Straps (Optional: To avoid Base Separation)

To help prevent separation when using King Size (2 TXL)

California King Size (2 SCK) or split Queen Size (2 SQ).

Please use the enclosed Velcro Straps.

1. Simply wrap the legs together (Front & Back) tightly

using the velcro straps.

2. Fastening the straps will help prevent movement &

maintain stability.

Installation Guide - cont’d

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Wireless Hand

Remote Operation

Hea an Foot Position A justments (A, B, C, D)

• Press & Realease button to raise or lower the head and foot sections

of your adjustable bed. The premium “Wall-Glide” feature will

automatically synchronize with all Head & Foot adjustments.

NOTE * “D” will allow the lowering of the foot section

for a “LOUNGE” position.

Anti-Snore Relief (E)

• Press to gently raise head section to allow easier air intake which can

help reduce snoring.

Be “Flat” Button (F)

• Press down and hold for 2 seconds to return bed to the flat position.

Zero Gravity (G)

• This function allows your legs to be lifted to a position slightly higher than the chest.

This allows blood to flow back to the heart, reducing stress and fatigue.

FOR YOUR SAFETY, READ THE OWNER’S MANUAL CAREFULLY AND COMPLETELY BEFORE

OPERATING THIS PRODUCT. ELECTRIC SHOCK MAY OCCUR IF ELECTRICAL COMPONENTS

ARE NOT INSTALLED OR OPERATED ACCORDING TO THESE GUIDELINES.

LED Signature Light

A. Raises the Head o the Bed

B. Lowers the Head o the Bed

C. Raises the Foot o the Bed

D.Lowers the Foot o the Bed

F. Returns Head & Foot to FLAT

Position (hold 2 seconds)

I. Increases the Intensity

o Vibration (Head)

K. Increases the Intensity

o Vibration (Foot)

J. Decreases the Intensity

o Vibration (Head)

N. Turns on Massage

Wave 1,2 or 3

L. Decreases the Intensity

o Vibration (Foot)

G. Zero Gravity

H. Lounge

M. Full Body Massage

O. Stops Massage

E. Anti -Snore

P. Under

Bed Light

Contouring “Head Tilt ”

Feature Included

Now with AC Outlets

mounted on each side of

the frame for charging all

your smart devices

Underbed LED Lighting

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NOTE:

This bed may show minor intermittent per ormance because o typical RF inter erence.This is normal in the operation o the bed, not a de ect.

• The buttons are backlit, when pressed, to aid in the visibility of the remote in low light environments.

• It is not necessary to face the receiver to operate the remote control. Remote signal is best transmitted within

9 feet (3 meters) of the receiver.

SAFETY

• In the case that an overload of weight is placed on the head or foot mechanism, the control unit will automatically stop all

functions. The control unit will automatically resume all functions 30 seconds after excess weight is removed.

• Massage motors will automatically shut off after running continuously for 15 minutes. All massage functions will be

operational again after 5 minutes.

Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

Important Note: To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device

is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and

void user’s authority to operate the device.

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO

CONDITIONS (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT

ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

REMOTE FEATURES

• The Adjustable Bed uses a RF (Radio Frequency) hand control system.

Lounge (H)

• Press & Release to lower your legs, Raise your head and relax in a lounge position.

Hea an Foot Massage A justments (I,J,K,L)

• Press & Release button to activate the massage feature on the head and foot of the bed (starting at intensity 4 of 8). Gradually increase or

decrease intensity of massage vibration by pressing the appropriate button. The lowest setting on each massage unit will turn off the re-

spective vibration. The massage feature is programmed with an Auto Shut-Off Timer that will automatically turn off the massage after 15

minutes of continuous use.

Full Bo y Massage (M)

• Press to activate both the head and foot massages at the same time.

Wave Massage A justments (N)

• Activates both units to wave mode massage. NOTE: You must stop the massage in order to activate another

Un er Be Light (P)

• Press the button to turn on or off the under bed light. (Button on back of Hand Wand)

massage setting such as full body or another wave massage.

Wireless Hand

Remote Operation

Continued

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6. When the receiver light flashes, the RF

frequency code learning process is complete.

Note: Programming by the user is only needed on replacement remotes.

(1 Hand Control and 2 Beds)

Figure 2:

The re LED

will light up

when the

control box

is in the

learning

mo e.

1. Follow steps 1 through 6 above for 1 hand control and 1 bed.

2. Repeat the steps for the other bed using the same hand control.

Wireless Hand

Remote Programming

Wireless Hand Remote Programming

4. The LED signature light will illuminate.

This means the RF frequency code setting

function has been activated.

Figure 1:

Press the

"Learn Button"

to initiate the

RF learning

mo e.

Figure 4:

A flashing re

LED in icates

the control

box has

receive

the remote

control

frequency

1. Insert batteries into the

Hand remote control (2xAA batteries).

2. Make sure your adjustable bed is plugged into

a working grounded outlet or surge protector.

3. Hold down the learn button for 3 seconds.

5. Press any button

on the remote

control

Figure 3:

Han hel

remote control

(1 Hand Control and 1 Bed)

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1. Locate and remove the 9 volt battery cover.

3. Replace the battery cover.

2. Install two (2) Alkaline 9 volt batteries.

(Not Included)

Figure 5: 9 volt battery cover

Your adjustable base is equipped

with an emergency lowering feature. Follow the steps below in the

event that your base is in the raised position during a power outage.

Figure 6: Install the 9 volt batteries

Figure 7: Replace battery cover

Figure 8: Lower the be using the 9 volt

battery backup system

NOTE:

THE TWO (2) 9 VOLT BATTERIES ARE ONLY RATED FOR SINGLE USE. AFTER

THE EMERGENCY LOWERING, REPLACE WITH NEW ALKALINE BATTERIES. 9

Wireless Emergency

Power Down Feature

4. When the two (2) 9-Volt batteries are installed in the

power supply, and there is a power failure, the LEARN

button on the Power Supply can be used to move the

bed to the flat position.

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Advanced Feature

Highlights

This Ultra-Premium Adjustable Bed combines style, with more innovative eatures &

options to totally customize & personalize your sleep experience.

Advanced

“Ultra-Frequency”

Operating System

(WiFi Ready)*

The Advanced “UF” wireless remote con-

trol system with “Auto-Jump

Signal” provides better per ormance & re-

sponse by always selecting the strongest

requency. (* An optional WiFi Accessory

box can now be purchased separately

allowing you to use your smart device

as a remote with our ree app.)

AC Mounted

Power Outlets

The convenient AC plug oulets

on each side o the base provides

easy electrical access or today’s

high tech devices

Auto “Head Tilt” Feature

This unique eature tilts the head panel slightly

inward be ore the upper body li ting occurs

creating an adjustment e ect that cradles &

contours per ectly with the natural arch o

your back providing greater head, neck and

shoulder support and com ort.

Lounge Feature

The “LOUNGE” eature provides you

with a greater range o motion with the

unique ability to lower your legs in a more

com ortable & relaxed position that

naturally reduces back stress & tension.

The premium eature is not ound in most

other adjustable beds on the market.

Underbed

LED Lighting

Sa ely navigate your way in & out o bed by

simply activating the Underbed “Night

Light” rom your remote. The so tly

illuminating LED Lamps create a ‘Halo’

e ect around your bed so you can avoid

hidden obstacles in the dark.

Custom Clip

Mattress Brackets

The “Custom Clips” Mattress retainer brack-

ets add style & unction. “Custom Clips”

requires no tools, screws or bolts making

assembly quick and easy. The “Custom Clips”

design also helps your mattress hug closely to

the base as you adjust to your per ect position.

CAUTION: Electric Plug output AC 120V.

Do not exceed Max Power 500 W

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Troubleshooting

SOLUTION

SYMPTOM

A justable Base Does Not Operate 1. Is the power cord plugged into a working and

grounded electrical outlet?

2. Check the remote to see if it is lighting up.

3. Check the light on the control box is on.

4. Disconnect the adjustable base from electrical socket.

5. Keep unplugged for one minute.

6. Plug back into electricity

(NOTE surge protector is recommended).

7. Wait one minute.

8. Press any button on the remote and hold until light

on the remote illuminates.

9. Wait several seconds.

10. Adjustable base should be working.

11. Still not operating? Re-program the remote.

The Remote Does Not Work/Light Up 1. Remove batteries.

2. Leave the batteries out for 30 minutes.

3. Scratch terminals of the inside of the

remote with a coin or key.

4. Put fresh batteries inside the remote.

5. Remote should light up.

The A justable Base Is Squeaking 1. Remove nuts and bolts. Please note the white

bushings do not need to be removed.

2. Lubricate the bolts and the holes where the screws are

fasten to by applying the grease with a Q-tip

(Lubrication can be obtained by contacting

Customatic’s Customer Care Center).

3. When placing the lubricated bolts and the nuts back

onto the adjustable base, please be sure there is a

looser tightening on the nut.

The A justable Base Stutters

While in Motion

1. Clear any clutter or obstructions under and around

the adjustable base. Radio frequency interference from

other remotes or electronic devices may affect normal

operation.

2. Check batteries in remote and replace if necessary.

3. Assure the keys on remote are being pressed firmly

down to have the base operate.

In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions provided in the chart below

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In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions provided in the chart below

Troubleshooting

IF YOU EXPERIENCE ANY TROUBLE WITH YOUR

BED WITHIN THE WARRANTY PERIOD,

PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED

AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:

CUSTOMER SERVICE TOLL FREE NUMBER

1-843-800-8372

Please Have Your Receipt Ready And Available

THANK YOU AND ENJOY YOUR ADJUSTABLE BED!

SYMPTOM SOLUTION

Continued

Un erbe Lighting Is Alternating 1. Turn the underbed lighting off using remote.

2. Unplug the base where the light is not working.

3. Plug base back into electricity.

4. Wait one minute.

5. Press the under bed light button on the remote.

6. Wait 3 seconds.

7. Lights should be working together.

Massage Motors seem excessively

Lou uring operation. 1. Hard surface flooring may cause added vibration.

To correct, place carpet pieces or rubber Furniture

Cups under each leg or caster of the bed.

2. Elevate the head or foot section a short distance

(with the hand control) to realign the lift/lower

mechanisms with the bed support platform.

3. Check that the bed is not in direct contact with a

wall, nightstand, or other object that may cause

vibration or noise.

4. If Adjustable Bed is installed on top of a bed

frame, check that the massage motors are not causing

bed frame (or bed frame components) to vibrate or

rattle.

5. Check that the headboard attachment hardware

is tightened firmly (if used).

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WARRANTY

CUSTOMATIC ADJUSTABLE BEDZ®, (CUSTOMATIC ADJUSTABLE BEDZ®) warrants this adjustable bed to the consumer who is the original purchaser

(the “purchaser,” subject to the terms and conditions set forth herein). This warranty begins on the “warranty commencement date,” or the

purchase date for new and unused adjustable beds. For adjustable beds that have been used either as floor or display models, the “warranty

commencement date” is the date the bed was manufactured. Therefore, a floor or display model bed is covered by a portion of the limited

20-year warranty. The purchaser must show original proof of purchase for warranty to be valid. If proof of purchase is not presented, CUSTOMATIC

ADJUSTABLE BEDZ®holds full right to determine whether the adjustable bed is covered by the warranty. In so doing, CUSTOMATIC ADJUSTABLE

BEDZ®has the right to use the manufacturing date as the warranty commencement date.

The 20-Year Limited Warranty is extended solely to the original purchaser. This warranty is not transferrable.

FULL 3-YEAR WARRANTY (Parts)

This adjustable bed is warranted against defects in the workmanship or materials for a period of three years from the warranty commencement date.

Upon notice during the first three years after the warranty commencement date, CUSTOMATIC ADJUSTABLE BEDZ®will replace any defective

adjustable bed part based on the criteria listed below.

YEAR 1: Full Coverage of Parts & Labor

This adjustable bed is warranted against workmanship and craftsmanship defects or defective materials for up to one (1) year from the warranty

commencement date. When notified by purchaser within the first year, CUSTOMATIC ADJUSTABLE BEDZ®will supply replacements (at no cost to

the purchaser) for any defective or malfunctioning adjustable bed part. CUSTOMATIC ADJUSTABLE BEDZ®must authorize that the part is defective

or malfunctioning before replacement parts are supplied to purchaser or any labor costs are absorbed. Once CUSTOMATIC ADJUSTABLE BEDZ®

approves the part is defective or malfunctioning, they will absorb the costs for pre-authorized labor and any transportation costs associated with the

repair/replacement of any parts. For this one (1) year warranty to be valid, any and all defective or malfunctioning parts must be returned by the

original purchaser (or by an authorized CUSTOMATIC ADJUSTABLE BEDZ®in-home technician or agent) to CUSTOMATIC ADJUSTABLE BEDZ’s®

Customer Care Center within 15 days of purchaser receiving replacement parts.

YEARS 2 An 3: Full Coverage of Parts Only.

After the first year from the warranty commencement date, and up to three (3) years from the warranty commencement date, CUSTOMATIC

ADJUSTABLE BEDZ®will provide replacement parts for any defective or malfunctioning adjustable bed part upon receiving written notice from the

original purchaser. This two (2) year warranty is only valid once any and all defective or malfunctioning parts are returned by the original purchaser to

CUSTOMATIC ADJUSTABLE BEDZ®’s Customer Care Center within 15 days of purchaser receiving replacement parts. The original purchaser is

responsible for all service, transportation, labor and shipping & handling costs related to the delivery and/or replacement of the defective or

malfunctioning part(s).

YEARS 4 Through 20: Prorate Coverage of Non Electrical Parts Only.

After the third year of the warranty commencement date, and up to twenty (20) years from the warranty commencement date, CUSTOMATIC

ADJUSTABLE BEDZ®will issue replacements (upon terms and conditions described below) for any mechanical bed part found to be defective or

malfunctioning upon receiving written notice from the original purchaser. This does not apply to electronics, electrical components, massage motors

and lift motors. Purchaser will be required to pay 1/17th of the (then) current replacement cost of the part multiplied by the number of years past the

third year from the warranty commencement date. CUSTOMATIC ADJUSTABLE BEDZ®will take responsibility for the remaining cost of the replace-

ment part. This seventeen (17) year warranty is only valid once any and all defective or malfunctioning parts are returned by the original purchaser to

CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of purchaser receiving replacement parts. Purchaser holds responsibility

for all labor and transportation costs related to the replacement of the defective part up to twenty (20) years after the commencement date. After the

twentieth year, purchaser will be responsible for the entire cost of repair and replacement of all defective parts and materials, including service and

transportation costs associated with the repair or part replacement.

ADDITIONAL TERMS AND CONDITIONS

This warranty is considered void 1) if any damage to the adjustable bed is caused by the purchaser; 2) if any unauthorized repair or replacement of

parts has taken place; 3) if the adjustable bed has been handled incorrectly in transit or otherwise, subjected to physical or electrical abuse or misuse,

or otherwise operated in a way that does not adhere to the guidelines for proper operation and maintenance outlined in the Owner’s Manual, this

warranty, and any other applicable text published or approved by CUSTOMATIC ADJUSTABLE BEDZ®; 4) in relation to any damage to mattresses,

fabric, cables, electrical cords or items supplied by dealers. Contact the dealer or relevant party for warranty information on these items; 5) if any

unnecessary service calls have taken place, including fees for in-home service calls solely for the consumer’s educational purposes or for finding an

unsatisfactory power connection; 6) if the recommended weight restrictions (Twin/TXL/Split QN/Split CA King 700 pounds, QN/Full/FXL 850

pounds) and guidelines for proper distribution of weight outlined in the Owner’s Manual are not followed.

Repairs to or replacement of the adjustable bed or its components under the terms of this limited warranty will apply to the original warranty period

and will not serve to extend such period.

The decision for the repair or replacement of defective parts under this warranty is at the option and sole discretion of CUSTOMATIC

ADJUSTABLE BEDZ®.

REPAIR OR REPLACEMENT OF ADJUSTABLE BED PARTS WILL BE THE SOLE REMEDY OF THE PURCHASER. CUSTOMATIC ADJUSTABLE BEDZ®,

AND THEIR PARENTS, SUBSIDIERIES, DIVISIONS, AFFILIATES OR AGENTS HOLD ABSOLUTELY NO OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.

20-Year Premium Limite Warranty for A justable Be s

ALL IN ONE FILE-Contem oray 2_Layout 4 5/24/17 3:37 PM Page 15

No reimbursement will be made to the purchaser for inconvenience, removal, installation, setup time, lack of use, shipping, or any other costs

or expenses not covered by this warranty. CUSTOMATIC ADJUSTABLE BEDZ® does not hold responsibility for in-home service on adjustable

beds. You must contact your dealer or party that sold the adjustable bed for any terms and conditions relating to their in-home service, should

any exist.

CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS MAKE NO

OTHER WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY NAME AND EXCLUDED FROM THIS AGREEMENT.

The above limitation or exclusion may not apply to every purchaser as some states disallow exclusions or limitations of incidental or consequential damages.

This warranty allows the purchaser specific legal rights. The purchaser may also have other rights, which can vary from state to state. This warranty is valid in the