Rize Up User manual

Owner’s manual

Adjustable bed

#1100S

Owner’s manual | Up adjustable bed2

Safety precautions 4

Parts list 5

Setup guide 6

Optional headboard brackets 7

Remote control guide 8

Warranty & registration 10

Table of contents

Manufacturing Co. Photos are for illustration purposes only.

SERIAL NUMBER: _____________________________

(Place your serial number here for ready reference)

4Owner’s manual | Up adjustable bed

Safety precautions

Aention!

READ THE FOLLOWING INFORMATION BEFORE USING THIS PRODUCT. USE OF A SURGE PROTEC

TOR NOT INCLUDED IS RECOMMENDED.

Electrical safety

Do not open or tamper with the transformer, control box,

motors, or remote control (with the exception of battery

compartments).

Small children and pets warning

Immediately dispose of all packing materials as it can smother

small children and pets. Do not allow any persons or pets under

the bed. Children should not operate the bed without adult

supervision.

Hospital or convalescent use

Adjustable beds are designed and engineered for a lifestyle of

in-home comfort and are not intended for hospital use or for a

bed-ridden patient on an extended recovery. Adjustable beds

are not equipped with bars to help patients get safely in and

out of bed and are not intended to be used around tent-type

oxygen therapy or explosive gases.

Health warning

Please consult your physician before use if you have any

health conditions you are concerned about, as the motion may

aggravate some conditions. Caution is especially advised for

those with pacemakers, since the vibrating motion may cause

the pacemaker to sense activity.

Product ratings

The bed lift motors are not designed for continuous use of more

than 2 minutes in an 18-minute period, or approximately 10%

duty cycle. Any attempt to circumvent or exceed this rating will

shorten the life expectancy of the product.

Weight limit

The limitation for the bed is 850 lb. The bed will structurally

support this weight provided it is evenly distributed across the

head and foot sections. This product is not designed to support

or lift this amount in the head or foot section alone. Exceeding

this weight restriction could damage the bed and/or cause

injury. Enter or exit the bed in a flat position and do not sit on

the head or foot sections while in the raised position.

Liing/lowering mechanisms

It is normal for the raising and lowering feature on this bed to emit a

minimal humming sound during operation.

Noise warning

The level of sound the bed emits is directly related to the

environment. In a room with hardwood floors a vibrating noise

can be noticeable. To reduce the resonance, place a piece of

carpet or rubber caster cups under the legs. The rubber caster

cups also prevent the bed from sliding when located on smooth

or hard surface flooring.

Cord maintenance

Always unplug the base from the electrical outlet before

cleaning or servicing the base. Keep the cord away from heated

surfaces. For indoor use only. If the cord or plug is damaged or

dropped in water, discontinue use of the bed base and contact

qualified service personnel for examination and repair. Make

sure the base is in a flat position before unplugging from the

power source.

Emergency beery backup

This foundation is equipped with a battery backup that will assist

in returning the base to a flat position during a power outage.

To use this feature, simply install two 9volt batteries into the

battery backing transformer. Use the reset button on the

control box (black box attached to bottom of bed) to return the

base to a flat position. Please do not use batteries for normal

operation of the base.

Grounding safety

Failure to use a properly grounded outlet will compromise

the bed's safety. Using adapters is not recommended unless the

outlet is checked by a qualified electrician to ensure that the

adapter is properly grounded.

Warranty warning

This bed is specifically designed to require no regular maintenance.

Opening or tampering with the control box, motors, or hand

controls (except the battery compartment) will void the warranty.

Only an authorized repair technician may conduct repairs or

parts replacements on your Rize adjustable bed. Unauthorized

modifications to this product could void your warranty.

Moving aer installation

Do not place the adjustable base vertically on its head or foot

sections as this may cause injury or damage the base. Due to the

heavy weight, two people should always be used to move the bed.

after the excess weight is removed.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE

PROTECTOR (not included).

SAVE THESE INSTRUCTIONS. Proper operation of your adjustable bed is necessary to ensure the long life of the

bed. The manufacturer has tested and inspected this product prior to shipment.

Check the adjustable bed carton and verify that all items on the parts list are included before throwing the

packaging away.

* Included in Twin XL bases. Used when connecting two bases together.

Wired remote control (1) Maress retainer bar (1) Input power cord and

power supply (1)

Post bed legs (6) Pairing cable (1) *

Parts list

Gaskets (6)

Bed leg strap (1) *

6Owner’s manual | Up adjustable bed

Installation guide

NOTE: For safety reasons, any lifting of the adjustable bed must always be performed by two (2) people. The

unit should be on a flat surface before opening.

Seing up your adjustable bed

With two people, carefully lift the bed base out of the shipping carton and place

it flat on the floor with the top side facing downward. Verify that all parts are

available before discarding any packing materials.

Unfold the base. Keep the top side facing down.

For all sizes.

Plug the input power cord into the power supply.

Connect the power supply to the head motor attached to the bed.

Connect the wired remote control to the head motor attached to the bed.

Slide a gasket over the bolt at the top of each bed leg. Attach the legs to the threaded

holes in each corner of the frame. Tighten until secure, but do not overtighten.

With two people, turn the bed over so that the legs are on the floor. Do not rest the

bed on the legs while flipping it over, as that can cause damage.

Make sure the cords do not interfere with operation of the bed. Plug the power cord

into a grounded electrical outlet. A surge protector (not included) is recommended.

Verify that the bed is operational by using each function on the remote. Then

return the bed to a flat position.

Insert the mattress retainer bar into the two holes at the foot end of the bed. Place

your mattress and bedding on top. Your adjustable bed is now ready to use.

6Owner’s manual | Up adjustable bed

Input power cord and power supply

Connect cords to head motor

Attach legs to discs on the bed's frame

Installation guide

Assembling the headboard bracket (optional)

Note: headboard bracket kit is sold separately (order as SKU 2310014).

Parts included in headboard bracket kit:

• Inner headboard brackets (small) (2)

• Outer headboard brackets (large) (2)

• Small screws (for inner headboard bracket) (2)

• Large screws (for outer headboard bracket) (2)

• Small washers (for inner headboard bracket) (2)

• Large washers (for outer headboard bracket) (2)

Hardware to attach headboard to brackets is not included.

If the bed is in use, remove all bedding and the retainer bar. With two people, flip

the adjustable bed over so that the top side faces the floor.

Remove both of the legs from the head section of the bed by turning them in a

counterclockwise direction. Leave the rubber gasket on the frame's round panel.

Slide the short, inner headboard bracket over the rubber gasket and round panel

where the leg was. Make sure the bracket opening is on the outside of the bed.

Then, re-attach the leg to the bed by putting the screw in the leg through the

bracket and into the hole in the round panel. Turn the leg clockwise to secure.

Place the open side of the large, outer headboard bracket over the inner head-

board bracket end piece. The long slots on the outer headboard bracket should

line up with the screw hole of the inner headboard bracket. The vertical part of the

outer bracket should be on the outside of the bed, as shown.

Secure the outer headboard bracket to the inner headboard bracket using a

large screw and washer. The width of the outer headboard bracket should align

to the width of your headboard. Repeat on the other side. Once both brackets

are aligned properly, tighten the screw with an Allen wrench (included with the

headboard bracket kit).

Attach the legs of your headboard to the vertical sections of the outer head-

board brackets using the headboard attachment hardware. Any necessary

hardware should be included with your headboard and is not included with the

headboard bracket kit.

The headboard brackets can be adjusted for optimal distance between the headboard

and your adjustable bed. We recommend leaving a distance of 1.5” to 2” between the

bed base and the headboard bracket.

NOTE: The slots of the vertical end of the outer headboard brackets shoud align with the slots on the leg of your

headboard. if the slots are not aligning, adjust the width by unscrewing the outer headboard bracket to realign

with your headboard's slots.

8Owner’s manual | Up adjustable bed

Head position adjustment (1 & 2)

Press the "head up" (1) or "head down" (2) buttons to raise or lower the head section of your adjustable bed.

Aached cord (3)

Your bed includes an attached remote. Functions of the bed cannot be used if the remote

is disconnected.

Remote control guide

Using two bases with one remote

Set up both bases and position them next to each other following the instructions

on page 6.

Raise the heads of both beds to access the control systems under the beds.

To operate two Twin XL bases together as one bed.

Carefully unplug both wired remote controls from the motors on the undersides

of the beds. Place one of the remotes aside, as you will only need one remote to

operate both beds.

Remove one of the pairing cables from one of the bases and extend the cord. Plug

in one of the round output connectors of the pairing cord into head motor on one

of the bases.

Plug the remote control cord into the control input side of the pairing cord.

Plug the other output connector into the motor on the second base.

Before using the adjustable base, move the remote and the cord to the preferred

side of the bed. Make sure that the cords don't interfere with any of the bed's

operations.

Both bases should now operate as one bed.

Control input

Output connectors

10 Owner’s manual | Up adjustable bed

RIZE®WARRANTS THAT IT WILL, AT THEIR OPTION,

REPLACE OR REPAIR THE PURCHASER’S ADJUSTABLE

BED PARTS IF THEY ARE DEFECTIVE DUE TO FAULTY

WORKMANSHIP OR MATERIALS, SUBJECT TO THE

LIMITATIONS DESCRIBED IN THIS WARRANTY.

THIS WARRANTY APPLIES ONLY TO THE UP MODEL OF

ADJUSTABLE BED. THE MODEL MAY BE IDENTIFIED

BY REFERENCE TO THE SERIAL NUMBER ON THE

PRODUCT.

YEAR 1: FULL COVERAGE OF PARTS

The Rize Up model is warranted against defects in the

workmanship or materials for a period of one (1) year from

the date of purchase. During the first year of the warranty,

the coverage includes: factory-supplied electronics, electrical

components, drive motors, power supply, and power supply

cords. Upon notice during the first year from the warranty

commencement date, Rize will send free replacement

parts to the Purchaser. The Purchaser shall bear all service,

transportation, labor, and shipping costs associated with the

repair or replacement of the defective part(s).

YEARS 2-5: PARTIAL COVERAGE OF PARTS

During years two through five, Rize will offer a prorated warranty

on the frame. The frame consists of the metal structure of the

adjustable bed, and specifically excludes the cover, side rails,

decking, legs, motors, control box, remote control, power supply,

and power supply cords. The warranty will be reduced by one-

fourth for each year beyond the first year. During this period,

Rize shall bear the remainder of the cost of the frame, if needed.

The purchaser shall bear all service, transportation, labor, and

shipping costs associated with the repair or replacement of the

defective part(s) during the entire warranty period. At the sole

discretion and direction of the manufacturer, parts demonstrated

to be defective must be returned. Return of the frame may be

required.

ADDITIONAL TERMS AND CONDITIONS

In no situation will this warranty cover any damage caused by

misuse or normal wear, or by excessive weight placed upon the

bed. This warranty does not cover any purchaser other than the

original Purchaser, and it will not cover any product purchased

from an unauthorized third party. If you are not the original

purchaser, you accept the adjustable bed "as is” and “with all

faults.” Any purchases of “floor models” are considered to be “as

is” products and are subject to the terms thereof.

If you did not purchase this bed from an authorized distributor/

retailer, we will require a proof of purchase demonstrating

that you are the original Purchaser and are eligible to make a

valid claim under this warranty. If original proof of purchase

is not provided by the Purchaser, Rize reserves the right to

determine whether or not the unit is covered by this warranty,

and may designate the manufacturing date as the warranty

commencement date.

This warranty does not include coverage for any damage caused

by the Purchaser or by other users, if the product has been used

in a manner inconsistent with the operation and maintenance

procedures outlined in the owner's manual, this warranty, or any

other applicable document published or approved by Rize.

Nor does it include coverage if the product has been repaired or

modified by the Purchaser or by any unauthorized party, or if the

product has been damaged in transit.

This warranty does not apply to damage to mattresses,

fabric, cables, electrical cords, or items supplied by resellers.

Contact the reseller or other appropriate party for warranty

information on these items. Nor does this warranty apply to any

unnecessary service calls, including costs for in-home service

calls solely for the purpose of education about the unit or

finding an unsatisfactory power connection. In addition, if the

recommended weight restrictions are not followed (up to 850 lb.

per base), this warranty is void.

Replacement parts may be provided new or reconditioned at

Rize’s discretion.

There is no warranty at all after five years, dating from

commencement of this Limited Warranty.

ADDITIONAL LIMITATIONS ON WARRANTY

COVERAGE

Repairs to or replacement of the Rize bed or its components

under the terms of this Limited Warranty will apply to the

original warranty period and will not serve to extend such period.

This warranty begins on the “warranty commencement date,”

which is the date of purchase for new, unused products.

The decision to repair or to replace defective parts under this

Limited Warranty shall be made by Rize at its sole discretion.

Warranty

5-Year Limited Warranty - Up Adjustable Bed

RIZE SHALL NOT BE LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM

THE USE OF THIS PRODUCT OR ARISING OUT OF

ANY BREACH OF THIS WARRANTY. THE EXCLUSIVE

REMEDY FOR BREACH OF THIS WARRANTY SHALL BE

REPLACEMENT OR CREDIT TOWARDS REPLACEMENT

AS SET FORTH HEREIN. THERE ARE NO EXPRESS

OR IMPLIED WARRANTIES, INCLUDING IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, OTHER THAN THE

WARRANTY DESCRIBED ON THE FACE OF THIS

LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental

or consequential damages, so the above limitation or exclusion

may not apply. This warranty gives the Purchaser specific legal

rights, and the purchaser may also have other legal rights, which

may vary from state to state. This warranty is valid in all 50

states, Puerto Rico, and Canada.

If you experience any problem with your Rize bed during the

warranty period, please contact Rize Customer Service by calling

the telephone number located on the back cover of this manual.

Name: ___________________________________________________________________________________ Phone: ___________________________________________________________________________

Street address: ___________________________________________________________________________________________________________________________________________________________________

City: ______________________________________________________________________________________ State: _____________________________ Zip code______________________________

Email address: ____________________________________________________________________________________________________________________________________________________________________

Store where purchased: ________________________________________________________________________________________________________________________________________________________

Serial no: _____________________________________________ Invoice no: ________________________________________ Model no: _____________________________________________

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